Alpha Omega IT Project Management Plan

Prepared by: Alpha Omega IT Reviewed by: Stuart Alexander V2.0

Table of Contents
1. Document Details...............................................................................4 . !"#ument $i%t"ry............................................................................................. & .2 !"#ument Purp"%e............................................................................................ & .' !"#ument Audien#e.......................................................................................... & .& !"#ument Ta%( )rea(d"wn..............................................................................& .* +uality A%%uran#e............................................................................................. & 2. Intro uction.......................................................................................! 2. Pr",e#t Overview............................................................................................... * 2.2 Pr",e#t !eliverable%.......................................................................................... * 2.' -v"luti"n ". the Pr",e#t /anagement Plan........................................................0 ". Project Organisation...........................................................................# '. Organi%ati"nal Stru#ture...................................................................................1 '.2 Organi%ati"nal )"undarie% and Inter.a#e%........................................................1 '.2. Internal 2"mmuni#ati"n.............................................................................3 '.2.2 -xternal 2"mmuni#ati"n.............................................................................3 '.' Pr",e#t Re%p"n%ibilitie%................................................................................... 0 4. Managerial Process...........................................................................1$ &. /anagement Ob,e#tive% and Pri"ritie%............................................................ 0 &.2 A%%umpti"n%4 !ependen#ie% and 2"n%traint%................................................. 2 &.2. A%%umpti"n%............................................................................................. 2 &.2.2 !ependen#ie%........................................................................................... 2 &.2.' 2"n%traint%............................................................................................... ' &.' Ri%( /anagement........................................................................................... & &.& /"nit"ring 5 2"ntr"lling /e#hani%m%............................................................. * &.&. Sub6Team /anagement ........................................................................... 0 &.&.2 7ee(ly 7"r( 8i%t% and 8"g )""(% ............................................................ 0 &.* Sta..ing plan................................................................................................... 1 &.*. R"le Re9uirement%................................................................................... 1 !. Technical Process..............................................................................1% *. /eth"d% and T""l%.......................................................................................... 3 *. . /eth"d%.................................................................................................... 3 *. .2 T""l%......................................................................................................... 20 *.2 Pr",e#t Supp"rt :un#ti"n%...............................................................................2 &. 'or( Pac(ages) *che ule an +u get................................................21 0. 7"r( Pa#(age%............................................................................................... 2 0.2 !ependen#ie%................................................................................................. 2& 0.' Re%"ur#e Re9uirement%..................................................................................2& 0.& )udget and Re%"ur#e All"#ati"n.....................................................................2* 0.* S#hedule......................................................................................................... 2* #. ,uman -esources.............................................................................2& 1. S(ill% A%%e%%ment............................................................................................20 1.2 Sta..ing Pr".ile................................................................................................20 1.' Organi%ati"n 2hart..........................................................................................23 1.& Other ;eeded Re%"ur#e%................................................................................23 1.&. 7"r( )rea(d"wn Stru#ture <7)S=............................................................23 1.&.2 Training.................................................................................................... 23 1.&.' 7"r( :l"w 2hart.......................................................................................'0 1.* 2"mmuni#ati"n% Plan.....................................................................................'0 1.*. 2"mmuni#ati"n !etail%.............................................................................'0

1.*.2 /eeting%................................................................................................... '0 1.*.' /inute% and Statu% Rep"rt%......................................................................' .. +ibliograph/....................................................................................."2 Appen ices Appendix A > Pr",e#t Standard% Appendix ) > !"#ument Standard% Appendix 2 > +uality A%%uran#e ?uideline% Appendix ! > ?antt 2hart Appendix - > 7ee(ly 7"r( 8i%t Appendix : > 8"g )""(

1. DOC0M12T D1TAI3*
1.1 DOC0M12T ,I*TO-4
Date ' /ar#h 200@ 0 April 200@ 3 /ay 200@ -e5ise +/ Alpha Omega IT S. Alexander A. !agherBS. Alexander Changes Ma e Initial !"#ument 2"llated Review !"#ument /in"r #hange% 6ersion .0 . 2.0

1.2 DOC0M12T P0-PO*1

The purp"%e ". thi% d"#ument i% t" pr"vide an "verview ". what the -a%t#"a%t 7irele%% ;etw"r( pr",e#t will l""( li(e. It will help guide the team member% ". Alpha Omega IT t" the pr",e#t #"mpleti"n by %pe#[Link] mile%t"ne%4 deliverable%4 pr"#e%%e% and pr"#edure%. -a%t#"a%t #an al%" u%e thi% d"#ument t" help (eep Alpha Omega a##"untable ."r the pr",e#t% deliverable%.

1." DOC0M12T A0DI12C1

Thi% d"#ument will be given t" the Pr",e#t /anager ."r review. Our #lient4 ie. -a%t#"a%t 2"ntra#ting will re#eive an initial and .inal #"py ."r a##"untability purp"%e%. All Alpha Omega team member% will u%e thi% d"#ument in their re%pe#tive r"le% a% a ba%eline t""l. Team member% in#lude the Pr",e#t 8eader4 8ead !e%igner4 +uality A%%uran#e /anager4 ;etw"r( Admini%trat"r4 $ardware and S".tware /anager%.

1.4 DOC0M12T TA*7 +-1A7DO'2

*ection . !"#ument !etail% 2. Intr"du#ti"n '. Pr",e#t Organi%ati"n &. /anagerial Pr"#e%% &. /anagement Ob,e#tive% &.2 A%%umpti"n%4 !ependen#ie% and 2"n%traint% &.' Ri%( /anagement &.& /"nit"ring and 2"ntr"lling /e#hani%m% &.* Sta..ing Plan *. Te#hni#al Pr"#e%% 0. 7"r( Pa#(age%4 S#hedule and )udget 1. $uman Re%"ur#e% Pr",e#t 5 !"#ument Standard% +uality A%%uran#e ?antt 2hart 2ame Stuart Stuart Stuart Stuart /ar( Stuart /ar( Stuart Ae.. 2hri%tine Ae.. Stuart Stuart 2hri%tine

1.! 80A3IT4 A**0-A2C1

Pr",e#t /anagement Plan > Ver 2.0

6&6

Alpha Omega IT

2. I2T-OD0CTIO2
2.1 P-O91CT O61-6I1'
Alpha Omega IT i% a #"n%ultan#y %pe#iali%ing in devel"ping4 implementing and maintaining "..i#e netw"r( %y%tem% ."r %mall t" medium bu%ine%%e%. It ha% been hired by -a%t#"a%t 2"ntra#ting Pty 8td t" pr"vide an IT %"luti"n ."r their new "..i#e in Sydney. -a%t#"a%tC% #"re bu%ine%% i% pr"viding %h"rt term nur%ing %ta.. t" h"%pital in%tituti"n%. They are in the pr"#e%% ". "pening a new "..i#e in the St ?e"rge area and re9uire the %y%tem t" be ready t" be implemented by Aune 2003. Outlined bel"w i% a br"ad %ummary ". what .eature% they are l""(ing ."r in their "..i#e IT %y%tem. ;etw"r(ed #"mputer% u%ing %e#ure wirele%% te#hn"l"gy t" minimi%e #abling #"%t% -le#tr"ni# mail4 web pre%en#e and "..i#e %".tware Relati"nal databa%e that i%nCt /i#r"%".t A##e%% Printing and .ax #apability

:"r the pr",e#t t" be deemed a %u##e%% by the Aune 2003 deadline all d"#umentati"n ."r the de%ign and implementati"n pr"#e%% need% t" be %ubmitted t" the #lient. In additi"n they have re9ue%ted a w"r(ing pr"t"type t" %h"w the %y%tem i% #apable ". .[Link] their re9uirement%. Thi% d"#ument "utline% the pr"#e%%e% that will be u%ed thr"ugh"ut the pr",e#t %u#h a% %ta.. and time management %trategie%4 re%"ur#e all"#ati"n and %tandard%. It al%" "utline% deliverable% and the timeline ". the pr",e#t.

2.2 P-O91CT D13I61-A+31*

Initially Alpha Omega IT will deliver the ."ll"wing hardware and %".tware t" -a%t#"a%t 2"ntra#ting: A w"r(ing pr"t"type "..i#e netw"r( with the ."ll"wing #hara#teri%ti#%: :ile Server and !"main 2"ntr"ller /ail Server !ataba%e Server 2 > ' de%(t"p% "r lapt"p% #"nne#ted wirele%%ly t" the netw"r( All netw"r( hardware %u#h a% r"uter% and %wit#he% 2 printer% #"nne#ted t" netw"r( Stati# web%ite ."r -a%t#"a%t 2"ntra#ting ready ."r upl"ading t" a web%ite h"%ting %ite S".tware u%ed in the pr"t"type whi#h will be implemented in the live %y%tem in#lude: Operating %y%tem% ."r %erver% and w"r(%tati"n% /i#r"%".t O..i#eBOpen O..i#e Antiviru%B%pyware %".tware All ne#e%%ary netw"r(ing %".tware

Pr",e#t /anagement Plan > Ver 2.0

6*6

Alpha Omega IT

Additi"nal d"#umentati"n that Alpha Omega will pr"vide in#lude%: Pr",e#t 2harter Pr",e#t /anagement Plan :ea%ibility Study Re9uirement% Spe#i.i#ati"n Rep"rt !e%ign Rep"rt Te%ting Plan Implementati"n Plan !i%a%ter Re#"very Plan /aintenan#e Plan D%er !"#umentati"n 2lient Supp"rt Plan P"%t Implementati"n Review ;ew D%er Re9uirement%

Thi% %y%tem will have %e#urity .eature% in#"rp"rated int" the de%ign4 e%pe#ially relating t" the wirele%% #"nne#tivity that ha% been re9ue%ted. )a%ed "n the pr"t"type and d"#umentati"n4 Alpha Omega will then implement the %y%tem int" the premi%e% ". -a%t#"a%t 2"ntra#ting [Link] Aune 2003

2." 16O30TIO2

O: T,1

P-O91CT MA2A;1M12T P3A2

The .ir%t ver%i"n ". the Pr",e#t /anagement Plan <P/P= that will be handed int" /aria ."r review i% ver%i"n .E. Thi% ver%i"n ha% been pr"du#ed at the %tart ". the pr",e#t and be."re %ubmi%%i"n t" /aria it ha% been #he#(ed ."r d"#ument %tandard adheren#e and reviewed by the pr",e#t leader "r deputy. S"me %e#ti"n% are intenti"nally br"adly ."#u%%ed due t" la#( ". #urrent in."rmati"n but a% the pr",e#t pr"gre%%e%4 m"re detailed in."rmati"n will be added t" the P/P and .urther review% will "##ur.

Pr",e#t /anagement Plan > Ver 2.0

606

Alpha Omega IT

". P-O91CT O-;A2I*ATIO2

".1 O-;A2I*ATIO2A3 *T-0CT0-1
Alpha Omega IT i% a #"n%ulting .irm #"n%i%ting ". %ix empl"yee%. :ive are te#hni#al %ta.. wh" de%ign and implement pr",e#t% ."r #lient% and "ne i% a part time admini%trative %upp"rt "..i#er wh" pr"vide% b""(6(eeping and a##"unt %(ill% t" the #"mpany.

".2 O-;A2I*ATIO2A3 +O02DA-I1*

A2D I2T1-:AC1*

The Pr",e#t 8eader4 Stuart Alexander initiated the pr",e#t with -a%t#"a%t 2"ntra#ting. Thr"ugh"ut the pr",e#t li.e #y#le he will #hair all meeting% and pr"vide the deliverable% t" the #lient. I. Stuart i% unavailable "n /"nday night%4 the !eputy 8eader Ae..rey !agher will ta(e "n the%e dutie%. The "rgani%ati"nal b"undarie% are #learly [Link] a% %h"wn in the diagram bel"w. 8ine% ". #"mmuni#ati"n are in#luded.

Pr",e#t /anagement Plan > Ver 2.0

616

Alpha Omega IT

A% the main #"nta#t and Pr",e#t Sp"n%"r within -a%t#"a%t 2"ntra#ting4 /aria :ara"ne ."rmally meet% with Alpha Omega "n a m"nthly ba%i% t" %ign ".. "n deliverable% and get updated "n the %tatu% ". the pr",e#t. She #an al%" be #"nta#ted in."rmally during the /"nday night w"r( %e%%i"n% t" #"[Link] detail% and re9uirement% i. ne#e%%ary. /aria i% n"t an empl"yee ". Alpha Omega but ha% the .inal %ay in what i% re9uired by -a%t#"a%t 2"ntra#ting. The "rgani%ati"n #hart bel"w pr"vide% a graphi#al repre%entati"n ". line% ". auth"rity within Alpha Omega IT and the lin( with -a%t#"a%t 2"ntra#ting.

Pr",e#t /anagement Plan > Ver 2.0

6@6

Alpha Omega IT

'.2. Internal 2"mmuni#ati"n

2"mmuni#ati"n within the team #"n%i%t% ". the ."ll"wing meth"d%: :a#e t" .a#e wee(ly meeting% On a wee(ly ba%i% the team meet% up t" di%#u%% the %tatu% ". the pr",e#t and any pr"blem% that may be "##urring. /inute% are ta(en ". the meeting and a#ti"n item% are all"#ated. There are %everal h"ur% ". w"r( time #arried "ut [Link] the meeting%. The%e are #urrently held at the St ?e"rge TA:- in%titute but may be held at a pla#e ". re%iden#e .urther d"wn the tra#(. All team have a##e%% t" email all"wing in."rmati"n t" be ele#tr"ni#ally %hared when n"t w"r(ing at the TA:in%titute. 2lari.i#ati"n ". i%%ue% #an al%" be rai%ed with all team member%4 n"t ,u%t with "ne. 7ee(ly w"r(li%t% are %ent every Tue%day t" the team whi#h %pe#i.y the #urrent and up#"ming ta%(% ."r #"mpleti"n. Ph"ne #all% are made ."r individual #"mmuni#ati"n between team member% "r t" advi%e ab"ut attendan#e t" a meeting. They are u%[Link] ."r #[Link] a #"mplex i%%ue that #"uldnCt be de%#ribed thr"ugh an email.

-mail

/"bile ph"ne%

'.2.2 -xternal 2"mmuni#ati"n

7hen Alpha Omega #"mmuni#ate% with -a%t#"a%t 2"ntra#ting "r Ta.e it u%e% the ."ll"wing meth"d%: 7ee(ly .a#e t" .a#e di%#u%%i"n :"rmal /"nthly meeting% /aria :ara"ne i% "n%ite at the TA:- in%titute every wee( t" pr"vide advi#e "r #lari.i#ati"n "n part% ". the pr",e#t. The%e di%#u%%i"n% are #"n%idered in."rmal. On#e a m"nth the team meet% up with /aria t" di%#u%% the %tatu% ". the pr",e#t and pr"vide deliverable% i. re9uired. /inute% are ta(en ". the meeting. :eedba#( i% pr"vided and up#"ming %e#ti"n% ". the pr",e#t are di%#u%%ed. /aria i% #"nta#table via email. I. unable t" attend the wee(ly meeting% then it i% re9uired t" in."rm /aria. At the #"mpleti"n ". the pr",e#t a pre%entati"n i% given by Alpha Omega %ta.. t" a panel ". Ta.e tea#her%. The pre%entati"n "utline% all part% ". the pr",e#t4 the pr"#e%%e% u%ed and g"al% a#hieved. +ue%ti"n% are ta(en .r"m the Ta.e tea#her%.

-mail Pre%entati"n

Pr",e#t /anagement Plan > Ver 2.0

636

Alpha Omega IT

"." P-O91CT -1*PO2*I+I3ITI1*

It i% the re%p"n%ibility ". all team member% t" u%e their %(ill% and (n"wledge t"ward% pr"viding a %u##e%%.ul "ut#"me. The input ."r the pr",e#t i% ba%ed ar"und the empl"yee%C r"le a% "utlined in the "rgani%ati"n #hart. :urther team re%p"n%ibilitie% are "utlined within the +uality A%%uran#e d"#umentati"n and $uman re%"ur#e% %e#ti"n.

4. MA2A;1-IA3 P-OC1**
4.1 MA2A;1M12T O+91CTI61*
A2D

P-IO-ITI1*

The ma,"r "b,e#tive ". the %"luti"n i% t" pr"vide a wirele%%ly netw"r(ed "..i#e envir"nment ."r -a%t#"a%t 2"ntra#ting all"wing them t" #"ntinue their bu%ine%% ". pr"viding #"ntra#t"r nur%ing %ta... The %y%tem will in#lude %erver% t" run the ba#(6end pr"gram%4 netw"r( hardware in#luding %wit#he%4 r"uter% and wirele%% a##e%% p"int% and de%(t"p ma#hine% t" #"nne#t t" thi% netw"r( [Link]%tru#ture. In#luded in the %y%tem will be a way ."r nur%e% t" #"mmuni#ate with -a%t#"a%t thr"ugh the internet and ."r -a%t#"a%t t" manage their %ta..ing re9uirement% thr"ugh a relati"nal databa%e. Printing and .ax #apability are al%" part ". the "utlined %y%tem. The%e have been integrated int" the netw"r( t" all"w all u%er% ". the netw"r( t" utili%e their .un#ti"nality. 7ithin the Pr",e#t 2harter there were "b,e#tive% and deliverable% that -a%t#"a%t 2"ntra#ting re9uired "ut ". a %y%tem. )el"w i% a .urther explanati"n ". h"w the%e are being reali%ed in the %"luti"n pr"vided. 'ireless Connecti5it/ The wirele%% r"uter %end% and re#eive% data between the %erver% and the w"r(%tati"n%. -a#h w"r(%tati"n ha% a wirele%% netw"r( #ard #apable ". %ending and re#eiving data. 1lectronic Mail A dedi#ated %erver will be implemented all"wing a #entrali%ed l"#ati"n ."r %t"rage ". email%. 2apabilitie% ". the email %erver in#lude advan#ed .iltering and antiviru% %ervi#e%4 mailb"x %iFe management4 ea%ier ba#(up pr"#edure% and many "ther .un#ti"n%. 'eb presence<=ebpage Thi% will be de%igned by Alpha Omega with -a%t#"a%t% input u%ing "pen %"ur#e "r Alpha Omega %".tware %" a% t" minimi%e #"%t t" -a%t#"a%t 2"ntra#ting. Re9uirement% ."r the web%ite will be gathered later in the pr",e#t. A h"%ting %ervi#e ha% been re#"mmended due t" the %mall am"unt ". expe#ted tra..i# and it i% "ne le%% .un#ti"n ."r the %y%tem admini%trat"r t" manage. Purchase of ,ar =are an *oft=are Alpha Omega IT will %till arrange pur#ha%e ". all hardware and %".tware ."r thi% pr",e#t and pr"vide "ng"ing rep"rt% ". #"%t management t" -a%t#"a%t 2"ntra#ting. Installation of Office *oft=are an a -elational Database O..i#e pa#(age %".tware will be in%talled "n the w"r(%tati"n% t" all"w the %ta.. t" pr"du#e ne#e%%ary d"#umentati"n. The relati"nal databa%e will in#"rp"rate an

Pr",e#t /anagement Plan > Ver 2.0

6 06

Alpha Omega IT

ea%y t" u%e .r"nt end and #apability t" exp"rt data int" the "..i#e pa#(age %".tware. The%e will be #"[Link] ."r -a%t#"a%t 2"ntra#ting.

Proper *afeguar s in Place to Den/ 0nrestricte Access Se#urity i% a#hieved thr"ugh a multi level appr"a#h in#luding: $ardware > 2"[Link]"n ". r"uter% and wirele%% netw"r( devi#e%. S".tware > Antiviru% %".tware4 limiting ."lder a##e%%4 pa%%w"rd re9uirement% Training > Pr"per pr"#edure% regarding %e#urity and netw"r( a##e%% *calable */stem Architecture The hardware #h"%en will n"t be running at 00G #apa#ity. I. it wa% running at .ull #apa#ity then there w"uld be %y%tem #ra%he% and "ther pr"blem%. :urther gr"wth ha% been de%igned in the %y%tem by %ele#ting %erver% with extra expan%i"n #apabilitie% that #an be ea%ily in#"rp"rated int" the #urrent ar#hite#ture. The netw"r( hardware %u#h a% the r"uter i% very #apable at managing the #urrent level ". expe#ted netw"r( tra..i# and al%" all"w% ."r in#rea%ed v"lume% ". thr"ughput. 2urrently there i% 2 expe#ted VP; #"nne#ti"n% and it all"w% up t" an"ther ' #"nne#ti"n%. Sin#e it empl"y% a 7irele%% A##e%% P"int it all"w% .urther w"r(%tati"n% t" ea%ily #"nne#t t" the netw"r( with"ut the need ."r m"re laying ". #abling. The %wit#h ha% extra -thernet p"rt% ."r ea%y #"nne#ti"n ". m"re %erver%. Overall the ar#hite#ture ha% been de%igned with either in#rea%ed #apa#ity available within the devi#e it%el. "r i. .urther devi#e% need t" be atta#hed t" the netw"r( the%e #an be ea%ily in%talled and #"[Link]. 6P2 Access The r"uter ha% built in VP; a##e%% all"wing up t" * #"n#urrent VP; %e%%i"n%. Technical Documentation for the */stem A ministrator !"#umentati"n ."r the Sy%tem Admini%trat"r in#lude%: ;etw"r( diagram% Server4 netw"r( and w"r(%tati"n %pe#i.i#ati"n% Server #"[Link]"n% %u#h a% a##e%% level%4 %".tware %etup% and pa%%w"rd% IP addre%% all"#ati"n% S#heduled maintenan#e and ba#(up pr"#edure% !i%a%ter re#"very plan Other detail% relating t" the %m""th "perati"n ". the %y%tem Thi% li%t will be expanded up"n a% the %y%tem pr"gre%%e%. */stem is 0ser :rien l/ The ."ll"wing de%ign .eature% have been in#"rp"rated t" in#rea%e the ea%e ". u%e ."r the end u%er and Sy%tem Admini%trat"r: Dtili%ing ".. the %hel. "..i#e %".tware that empl"yee% are already .amiliar with Overall %peed ". the %y%tem i% .a%t %" a% t" minimi%e waiting time% ."r the u%er In#"rp"rating wirele%% #"nne#tivity int" the w"r(%tati"n% and the printer% t" enable u%er% t" ea%ily m"ve de%(% !e%igning a %y%tem that i% ea%y t" maintain and identi.y where err"r% are "##urring Pr"viding ba%i# training "n the w"r(%tati"n% Integrating the %".tware pa#(age% a% mu#h a% p"%%ible

Pr",e#t /anagement Plan > Ver 2.0

Alpha Omega IT

4.2 A**0MPTIO2*) D1P12D12CI1*

&.2. A%%umpti"n%

A2D

CO2*T-AI2T*

-esource Assumptions Pr",e#t %ta.. re%"ur#e% will be available when and a% they are needed. Re9uired hardware re%"ur#e% will be available when and a% they are needed. Re9uired #u%t"mer re%"ur#e% will be available when and a% they are needed. A %igni.i#ant per#entage ". the pr",e#t %ta.. will be experien#ed with the te#hni#al envir"nment. A %igni.i#ant per#entage ". the pr",e#t %ta.. will be experien#ed with the "perating envir"nment. A##e%% t" indu%try expert% and %pe#ialiFed %(ill% will "##ur a% needed. Ta.e will pr"vide %uitable hardware and %".tware ."r the #reati"n ". the pr"t"type Deli5er/ Assumptions !eliverable% will be %ub,e#t t" n" m"re than a %pe#i.i# number ". review #y#le%. -9uipment "rder lead time% are (n"wn and #an be expe#ted t" be met. 1n5ironmental Assumptions I%%ue% will be re%"lved in a timely manner. The pr",e#t "rganiFati"n de%#ribed in the pr",e#t plan will be put in pla#e. Sy%tem% #"mp"nent% will be #apable ". being integrated with minimum rew"r(. +u getar/ Assumptions The %tati%ti#% u%ed in preparing the e%timate% are a##urate within a given per#ent. ;" "ut%ide #"n%ulting will be re9uired "r Out%ide #"n%ulting will be limited t" a %pe#[Link] number ". day% at a %pe#[Link] rate per day. :unctionalit/ Assumptions The %#"pe ". the pr",e#t i% limited t" that de%#ribed in the pr",e#t #harter.

&.2.2 !ependen#ie%
-esource Depen encies Alpha Omega IT i% dependent "n Ta.e pr"viding b"th hardware and %".tware ."r the #reati"n ". the pr"t"type. Pr"per t""l% are needed t" w"r( "n the hardware. Deli5er/ Depen encies )e."re the pr"t"type #an be delivered the ne#e%%ary planning d"#umentati"n need% t" be #"mpleted %u#h a% Pr",e#t /anagement Plan4 :ea%ibility Study and Implementati"n Plan. The .inal deliverable date ". Aune 2003 depend% "n having at lea%t ' team member% w"r(ing "n the pr",e#t. 1n5ironmental Depen encies

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

The ability t" w"r( "n the hardware depend% "n the h"ur% Ta.e i% "pen and the h"ur% available "ut%ide the team member% u%ual w"r( h"ur%

+u getar/ Depen encies -a%t#"a%t 2"ntra#ting will pr"vide the .inan#e% ."r the .inal %y%tem4 Ta.e will pr"vide .unding ."r min"r expen%e% %u#h a% printing d"#umentati"n. :unctionalit/ Depen encies S".tware and hardware need% t" be in%talled and #"[Link] be."re te%ting #an begin. The relati"nal databa%e4 .ile %t"rage and email% depend "n the %erver% being "nline.

&.2.' 2"n%traint%
-esource Constraints Hey %ta.. re%"ur#e% will be available "nly "n a part6time ba%i%. 2"mputer re%"ur#e% will be available "n a limited ba%i%. Hey #u%t"mer re%"ur#e% will be available "n a re%tri#ted ba%i%. A %igni.i#ant per#entage ". the pr",e#t %ta.. will n"t be experien#ed with the te#hni#al envir"nment. A %igni.i#ant per#entage ". the pr",e#t %ta.. will n"t be experien#ed with the "perating envir"nment. The #u%t"mer ha% limited %ta.. #apable ". ade9uately de%#ribing in detail the .un#ti"nal re9uirement% ". the %y%tem. The #u%t"mer ha% limited %ta.. #apable ". ade9uately de%#ribing in detail the "perati"nal re9uirement% ". the %y%tem. Deli5er/ Constraints !eliverable% %ubmitted ."r appr"val will re9uire w"r(ing day% ."r review. -9uipment "rder lead time% may n"t be %pe#[Link] with a##ura#y. 1n5ironmental Constraints The devel"pment "r "perating envir"nment i% new4 and n" pr",e#t %ta.. member% are .amiliar with it. Hey de#i%i"n6ma(er% are di..i#ult t" #"nta#t when i%%ue% ari%e due t" "ther #"mmitment% %u#h a% .ull time w"r(. The pr",e#t envir"nment i% new and the #"mp"nent% have n"t yet been %u##e%%.ully integrated. Ta.e h"ur% ". "pening limit when the pr"t"type #an be w"r(ed "n. +u getar/ Constraints Stati%ti#% u%ed in preparing the e%timate% are unreliable be#au%e there i%nCt a##urate .inan#ial data .r"m -a%t#"a%t 2"ntra#ting. Out%ide #"n%ulting re9uirement% #ann"t be a##urately e%timated. :unctionalit/ Constraints The pr",e#t depend% up"n re#eiving data .r"m "ther4 external appli#ati"n% Internet #"nne#tivity will n"t be available in the pr"t"type t" %h"w the VP; #apability.

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

4." -I*7 MA2A;1M12T

Ri%( management inv"lve% [Link] any p"%%ible .a#t"r% that #"uld a..e#t the %u##e%% ". the pr",e#t and pr"vide a %trategy t" deal with the%e ri%(%. It i% imp"rtant t" devel"p ri%( management %" a% t" redu#e the level ". impa#t ri%(% will have i. they "##ur. /anaging the ri%(% #"ntinu"u%ly thr"ugh"ut thi% pr",e#t all"w% Alpha Omega IT t" en%ure the g"al% and deliverable% are #"mpleted. Itemi%ed bel"w are %"me ri%(% whi#h might [Link]#e the %u##e%% ". #"mpleti"n. Dnder ea#h ri%( menti"ned Alpha Omega IT ha% di%#u%%ed a way t" "ver#"me the pr"blem. The scope of the project is not fulfille . )y %etting #lear "b,e#tive% at the beginning ". the pr",e#t and at ea#h %tage thr"ugh"ut the pr",e#t it pr"vide% a #lear guideline ."r Alpha Omega %ta.. t" ."ll"w. At the #"mpleti"n ". the ta%( "r %e#ti"n the "b,e#tive% #an be [Link] ba#( t" and #hange% made be."re %ubmi%%i"n t" -a%t#"a%t 2"ntra#ting. Review by the Pr",e#t 8eader add% an additi"nal level ". #he#(ing t" en%ure the %#"pe i% being .[Link]. Thi% pr"#e%% redu#e% the ri%( ". n"t meeting the pr",e#t "b,e#tive%. Project is o5er bu get. Initial #"%t e%timate% are given a% a range. A% the pr",e#t pr"gre%%e% the range be#"me% %maller a% [Link] pri#ing and pur#ha%e% are %et. /inimi%ing #"%t i% a high pri"rity and i. an "pti"n exi%t% t" redu#e the #"%t with"ut a..e#ting the .un#ti"nality "r %#"pe ". the %y%tem then it #an be implemented int" the budgetary planning. A% part ". the review underta(en at the #"mpleti"n ". ea#h deliverable adheren#e t" budget #"n%traint% will al%" be l""(ed at and %tep% ta(en i. ."und t" be "ver budget. Team members cannot complete tas(s. There are many rea%"n% why a team member may n"t be able t" #"mplete an a%%igned ta%(. 7hen ta%(% are n"t #"mpleted "n time it will %tret#h the pr",e#t %#hedule "ut unle%% %trategie% are implemented t" get it ba#( "n tra#(. It #an al%" h"ld up "ther team member% wh" are relying "n the #"mpleted ta%( %" that they #an %tart "n their%. S"me ". the rea%"n% that team member% may n"t be able t" #"mplete a ta%( are: Team member i% %i#( > There are time% when %"me"ne i% %i#( and i% phy%i#ally unable t" #"mplete w"r(. 7hen thi% "##ur% the team member will in."rm the Pr",e#t 8eader "r !eputy and a#ti"n% #an be ta(en. The ."ll"wing 9ue%ti"n% need t" be #"n%idered: a= $"w l"ng i% the %i#(ne%% expe#ted t" la%tI b= $"w mu#h ". the ta%( ha% been #"mpletedI #= !" "ther part% ". the pr",e#t rely "n thi% ta%(I !epending "n the an%wer%4 the ta%( due date #an be extended "r it #an be given t" an"ther team member t" #"mplete ;"t en"ugh te#hni#al experti%e > 7hen it i% .ir%t [Link] that there i% n"t en"ugh experti%e t" #"mplete the given ta%(4 the Pr",e#t 8eader "r !eputy %h"uld be n"[Link] ab"ut what %tep% the team member i% ta(ing. D%ually experti%e will #"me .r"m a .ell"w team member wh" will pr"vide input. Any pr"blem% "r 9ue%ti"n% ab"ut ta%( all"#ati"n #an be br"ught up at the wee(ly meeting% %" a% t" brain%t"rm idea%. T"" high a w"r(l"ad > S"metime% the all"#ated ta%(% may ta(e l"nger than initially th"ught. I. thi% happen% then the %""ner the ta%( #an be reall"#atedB%hared with an"ther team member4 the m"re time will be available t" #"mplete the ta%(. In additi"n t" reall"#ating "r %haring a ta%( the rea%"n ."r n"t #"mpleting it will be di%#u%%ed t" en%ure the team member i% #"ntributing a% mu#h a% "ther member%.

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

8aFine%% > Thi% i% an una##eptable rea%"n ."r n"t #"mpleting ta%(% and .urther a#ti"n will be ta(en i. thi% i% the #a%e. Ta%( %tatu% update% .r"m the team member will be re9uired "n a m"re regular ba%i% %" a% t" m"nit"r h"w it i% g"ing. Overall4 #"mmuni#ati"n between the team i% the (ey t" minimi%ing ta%(% n"t being #"mpleted "n time. )y n"[Link] the Pr",e#t 8eader "r !eputy a% 9ui#(ly a% p"%%ible i. un."re%een #ir#um%tan#e% "##ur %tep% #an be ta(en t" remedy the %ituati"n. Pr"viding .eedba#( and en#"uragement t" team member% i% al%" a ne#e%%ary a#ti"n ."r the Pr",e#t 8eader %" a% t" b"l%ter m"rale. 8ualit/ is not up to stan ar Thi% ri%( i% redu#ed by implementati"n ". +uality A%%uran#e. -a#h team member i% aware ". the +uality A%%uran#e Plan and will implement 9uality pra#ti%e% in their w"r(. Review% are underta(en in ea#h pha%e ". the pr",e#t and ."r ea#h deliverable. Pr"#e%%e% have been de%igned that are ea%ily under%tandable and will be ."ll"wed t" en%ure a #"ntinued high %tandard ". 9uality. :urther in."rmati"n #an be ."und in the +uality A%%uran#e Plan. 2atural isasters I. there i% a .l""d4 .ire4 earth9ua(e et#. that render% the Ta.e unu%able there are tw" part% ". the pr",e#t it will a..e#t4 data and hardware. T" en%ure a di%a%ter d"e% n"t de%tr"y all "ur data4 at the end ". ea#h wee(% Ta.e meeting the pr",e#t .ile% l"#ated "n the Ta.e %erver are ba#(ed up "nt" DS) (ey%. Thi% en%ure% the .ile% are in m"re than "ne l"#ati"n. It al%" all"w% Alpha Omega %ta.. t" w"r( "n d"#umentati"n "ut%ide ". Ta.e. They are then %yn#hr"ni%ed with the Ta.e %erver the ."ll"wing wee(. I. the hardware t" be u%ed in the pr"t"type i% de%tr"yed then Ta.e will i%%ue "ther hardware %uitable ."r the building ". a pr"t"type. Sin#e #"[Link]"n% and #hange% t" the pr"t"type are re#"rded in d"#umentati"n it will n"t ta(e t"" l"ng ."r the pr",e#t t" get ba#( t" the %tage be."re the di%a%ter. */stem configurations are change an not recor e All team member% (n"w that any ma,"r #hange% t" the %y%tem are re#"rded. Alpha Omega %ta.. are aware ". the #hange management p"li#y and will implement the%e p"li#ie%. Thi% all"w% u% t" revert ba#( t" a previ"u% %tate ". the %y%tem i. ne#e%%ary.

4.4 MO2ITO-I2; > CO2T-O33I2; M1C,A2I*M*

/"nit"ring and 2"ntr"lling ". the pr",e#t "##ur% at tw" di%tin#t level%. The Pr",e#t /anagement Team i% re%p"n%ible ."r thi% at the team6wide level <ma#r" level=. Individual manager% are re%p"n%ible ."r the %ub6team level planning <mi#r" level=. Thi% in."rmati"n will be #"nveyed t" the Pr",e#t /anager ."r planning purp"%e% thr"ugh meeting% and wee(ly managerC% rep"rt%. It i% the team leader wh" i% re%p"n%ible ."r the m"nit"ring and #"ntr"lling ". the wh"le team4 and a% %u#h4 i% re%p"n%ible ."r guidan#e b"th at a team level and at an individual level. Dpdate% are #arried "ut "n the Pr",e#t /anagement Plan at the #"n#lu%i"n ". ea#h ma,"r deliverable. Dpdated in."rmati"n i% added and then a new ver%i"n i% %aved. I. there are min"r additi"n% re9uired between the ma,"r deliverable review% the%e will be in%erted int" the addendum .ile D:J2. Pr",e#t /anagement PlanJAddendum.d"# and then added when the ma,"r update "##ur%. The

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

addendum .ile will be #leared [Link] the ma,"r update. Thi% en%ure% that ver%i"n #"ntr"l i% maintained. A% part ". the wee(ly meeting when a deliverable i% ready t" be handed in it will be di%#u%%ed i. the Pr",e#t /anagement Plan need% t" be updated. One team member a% a%%igned by the team leader will update the Pr",e#t /anagement Plan with the re#"mmendati"n% made. :"r min"r update% any team member #an add in."rmati"n t" the addendum .ile.

&.&. Sub6Team /anagement

/ember% ". the team %hall have wee(ly meeting% in whi#h the ."ll"wing a#tivitie% may "##ur: all"#ati"n ". ta%(% t" team member% by the team leader team member% may rai%e #"n#ern% ab"ut w"r(l"ad4 a%%igned ta%(% "r "ther #"n#ern% with the pr",e#t a%%igned ta%(% are di%#u%%ed and any pr"blem% that need t" be rep"rted t" higher management n"ted pr"gre%% rep"rt% are pr"vided t" the Pr",e#t /anager t" pr"vide in."rmati"n "n the %tatu% ". the pr",e#t /inute% will be re#"rded by the Re#"rding Se#retary and ea#h meeting with the Pr",e#t /anager will have an agenda %et. It i% al%" expe#ted that all member% ". the team will attend every meeting4 unle%% they have %pe#i.i#ally in."rmed the team leader "therwi%e.

&.&.2 7ee(ly 7"r( 8i%t% and 8"g )""(%

-a#h wee( ta%(% are given t" team member% ."r #"mpleti"n in the ."ll"wing wee( "r ."rtnight. Thi% en%ure% a #"ntinu"u% .l"w ". in."rmati"n i% %ubmitted int" the deliverable. The gr"up leader and deputy leader a%%ign ta%(% ."r the wee( and will m"nit"r the w"r( li%t% t" en%ure that every member #"mplete% the ta%( a%%igned t" them. It will al%" be u%ed t" en%ure that ta%( all"#ati"n i% di%tributed evenly and pr"vide% a##"untability ". team member%. An example ". the wee(ly w"r( li%t i% pr"vided a% Appendix - > 7ee(ly 7"r( 8i%t 8"g )""(% are #"mpleted by ea#h team member and are u%ed t" re#"rd the h"ur% %pent "n ea#h ta%(. The%e are reviewed bi6m"nthly by the Pr",e#t 8eader and !eputy t" w"r( "ut %trategie% ."r .air all"#ati"n ". ta%(% and identi.y p"%%ible area% ". %trength and wea(ne%%. In#luded in the l"g b""( are running t"tal% ". ea#h wee(% h"ur% %pent "n the pr",e#t and a m"re detailed de%#ripti"n ". ea#h ta%(. An example ". the l"g b""( i% pr"vided a% Appendix : > 8"g )""(

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

4.! *TA::I2;

P3A2

The purp"%e ". the %ta..ing plan i% t" ma(e #ertain the pr",e#t ha% %u..i#ient %ta.. with the right %(ill% and experien#e t" en%ure a %u##e%%.ul pr",e#t #"mpleti"n.

&.*. R"le Re9uirement%

The ."ll"wing i% a detailed brea(d"wn ". the r"le% re9uired t" #"mplete the pr",e#t. It in#lude%: the pr",e#t r"le4 the pr",e#t re%p"n%ibility ". the r"le4 %(ill% re9uired4 number ". %ta.. re9uired .[Link] the r"le4 the e%timated %tart date and the expe#ted durati"n the %ta.. re%"ur#e will be needed "n the pr",e#t. Duratio n -e?uire

-ole Project Team Team 8eader

Project -esponsibilit /

*(ills -e?uire

2umber of *taff -e?uire

1stimat e *tart Date

8ead team4 Rep"rt Statu% Review deliverable%4 a%%ure 9uality -n%ure% %tability4 .un#ti"nality and re9uirement% ". the %y%tem /anage %y%tem4 /aintenan#e /anage netw"r( #"mp"nent%

Pr",e#t /anagement Pr",e#t /anagement !e%ign /anagement

7ee(

7ee( *'

!eputy 8eader 8ead !e%igner

7ee(

7ee( *'

7ee(

7ee( *'

$ardware /anager ;etw"r( Admini%trat"r

/aintenan#e4 %e#urity4 admini%trati"n ;etw"r(ing %(ill%4 !;S4 !$2P %(ill%4 :irewall %(ill%. Supp"rt %(ill%. Te#hni#al S(ill and Awarene%%4 Analyti#al4 2"mmuni#ati" n

7ee(

7ee( *'

7ee(

7ee( *'

Te#hni#al advi%"r

2u%t"mer %ervi#e4 devel"p implement4 pe"ple %(ill%

7ee(

7ee( *'

Pr",e#t /anagement Plan > Ver 2.0

6 16

Alpha Omega IT

Pr",e#t /anagement Plan > Ver 2.0

6 @6

Alpha Omega IT

!. T1C,2ICA3 P-OC1**
!.1 M1T,OD*
A2D

TOO3*

Alpha Omega IT have vari"u% meth"d% and t""l% whi#h will be u%ed during the devel"pment and implementati"n ". the pr",e#t. /eth"d% #an be [Link] a% a %et ". guideline% t" help give the pr",e#t a %en%e ". dire#ti"n when devel"ping and de%igning the pr",e#t. Thi% help% en%ure a better pr",e#t whi#h .[Link]% the #u%t"mer% re9uirement% t" a higher %tandard. The main meth"d"l"gy that we are u%ing in thi% pr",e#t i% the [Link] meth"d"l"gy. Thi% i% a very %y%temati# appr"a#h where re9uirement% are gathered in the planning %tage4 the %y%tem i% then de%igned and .inally implemented. T""l% and te#hni9ue% will be u%ed t" help in a way t" be#"me m"re e..i#ient and e..e#tive in a##"mpli%hing the de%ign and implementati"n ". the new -a%t#"a%t 2"ntra#ting netw"r(. )el"w i% a #"mprehen%ive li%t ". meth"d% and t""l% that will ta(e pla#e during the pr",e#t li.e #y#le.

*. . /eth"d%
T""l% Interview !e%#ripti"n B 7hat it i% u%ed ."r The pr",e#t %p"n%"r </aria :ara"ne= ha% been interviewed by Alpha Omega %ta.. t" a%#ertain #lient re9uirement%. Thi% in."rmati"n ha% been u%ed in the Pr",e#t /anagement Plan and a% a ba%i% ."r the Pr",e#t :ea%ibility Study. :urther interview% with the #lient may be needed t" #lari.y p"int% within the pr",e#t. Team /eeting% and di%#u%%i"n% All"w% all member% ". Alpha "mega IT t" be well in."rmed and up t" date with their #urrent %tatu% with regard% t" the devel"pment ". the pr",e#t ."r -a%t#"a%t 2"ntra#ting. Ri%( management [Link]% p"tential threat% "r ri%(% t" the pr",e#t be."re they "##ur. Strategie% "r "ther meth"d% #an be devel"ped t" "ver#"me the p"%%ible threat. +uality a%%uran#e i% a meth"d u%ed t" #"n%tantly m"nit"r thr"ugh"ut the pr",e#t% li.e. It i% u%ed generally by the devel"per% ". the pr",e#t in thi% #a%e Alpha Omega IT4 whereby we en%ure all d"#umentati"n and devel"pment meet% the re9uired %tandard%. )y planning %trategi#ally Alpha Omega #an determine where it will be in the next year and a hal.4 h"w we will get there and whether the g"al% %et at the %tart ". the pr",e#t have been a#hieved. 7e have u%ed a g"al%6ba%ed m"del in "ur %trategi# planning a% thi% pr",e#t will help .[Link] the #"mpany mi%%i"n4 ie. pr"viding #u%t"mi%ed IT %"luti"n% ."r "ur

Ri%( /anagement

+uality A%%uran#e

Strategi# planning

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

#lient%. Pr"du#t Review% )y reviewing pr"du#t% "n the mar(et it all"w% Alpha Omega IT t" re%ear#h and #h""%e the be%t p"%%ible pr"du#t% ."r the #urrent pr",e#t.

!.1.1 Metho s Cont@ T""l% 2u%t"mer Intera#ti"n !e%#ripti"n B 7hat it i% u%ed ."r 2"mmuni#ate and #"lle#t in."rmati"n .r"m the u%er% "r parti#ipant% ". the new %y%tem thu% all"w% b"th t" [Link] .r"m it4 by all"wing u% t" .ix "ther i%%ue% and help devel"p a better %y%tem ."r the u%er%. Thi% meth"d #an be be%t de%#ribed a% planning ."r any un."r%een .ault% "r di%turban#e% that may "##ur during the pr",e#t li.e #y#le. 2"ntingen#y planning i% .undamental in a pr",e#t when the "utput #ann"t be t"tally a%%ured. At Alpha Omega% nature thi% meth"d i% #"ntinually wat#hed. 2"ntingen#y planning i% ab"ut preparing .all6ba#( a#ti"n% i. emergen#ie% "r .ault% "##ur.

Pr",e#t #"ntingen#y planning

*. .2 T""l%
T""l% ?antt 2hart !e%#ripti"n B 7hat it i% u%ed ."r A ?antt #hart i% a t""l whi#h all"w% pr",e#t timeline% t" be di%played and ba%ed up"n. It give% the team an idea ". what ta%(% are due "n a parti#ular date. It di%play% all ta%(% re9uired t" be per."rmed al"ng with a %tart and .ini%h date. Thi% neatly all"w% pr",e#t management t" be ba%elined4 m"nit"red and d"#umented. /eeting agenda% and minute% d"#umentati"n i% a t""l u%ed t" all"w all member% ". pr",e#t %ta.. and "rgani%ati"n management t" be given deadline% and expe#tan#ie% ". when vari"u% deliverable% will be %ubmitted. It help% the team manage and "rgani%e the %tatu% ". the pr",e#t4 "rgani%e and t" #""rdinate ta%(%. T""l% whi#h all"w y"u t" te%t the %y%tem ."r per."rman#e and .ault%. :ault% #an be re%"lved be."re .inal relea%e ". the %y%tem i% handed "ver a% well a% pr"viding a l"g whi#h #an be u%ed in de#iding maintenan#e %trategie%.

/eeting Agenda% and /inute%

Te%ting and -valuati"n

)y implementing all the%e meth"d% and t""l% within the pr",e#t4 a greater input and "utput t" the "verall pr",e#t will re%ult. T""l% "verall enhan#e #"mmuni#ati"n4 "rgani%ati"n and management abilitie%. There."re the 9uality ". the d"#umentati"n and .inal pr",e#t will be greater.

Pr",e#t /anagement Plan > Ver 2.0

6 20 6

Alpha Omega IT

!.2 P-O91CT *0PPO-T :02CTIO2*

Pr",e#t %upp"rt .un#ti"n% are pr"#e%%e% and .un#ti"n% u%ed t" %upp"rt the pr"du#t during devel"pment and .inali%ati"n. Pr",e#t %upp"rt .un#ti"n% rev"lve primarily ar"und tw" a%pe#t%4 m"nit"ring and #"ntr"lling whi#h have been #"vered in a previ"u% %e#ti"n. One .un#ti"n ". the pr",e#t %upp"rt ."r -a%t#"a%t 2"ntra#ting i% te%ting. Te%ting initially begin% during the implementati"n pha%e and i% #"ntinually being per."rmed thr"ugh"ut regular maintenan#e. The aim ". te%ting i% t" en%ure %h"rt term "b,e#tive% and l"ng term %trategi# g"al% are being met4 9uality i% being maintained and pr"blem% ."und and re%"lved. A te%ting plan will be #reated and updated thr"ugh the de%ign and implementati"n pha%e%. Te%ting will be #"ndu#ted "n b"th hardware and %".tware u%ing te%ting meth"d% %u#h a% beta te%t%4 burn in%4 pil"t te%ting and ben#hmar(ing re%ult%. An"ther .un#ti"n i% #"[Link]"n #"ntr"l that i% #arried "ut thr"ugh"ut the pr",e#t4 e%pe#ially during the implementati"n pha%e. )r"ad d"#umentati"n will be #reated ."r the new %y%tem admini%trat"r ". -a%t#"a%t 2"ntra#ting "utlining the #urrent #"[Link]"n ". the %y%tem. On#e it i% #"mpleted and %igned ".. the "pp"rtunity exi%t% ."r Alpha Omega %ta.. t" pr"vide an "verview ". te#hni#al a%pe#t% ". the new netw"r( t" the Sy%tem Admini%trat"r. +uality a%%uran#e i% a .un#ti"n whi#h ta(e% pla#e "ver the durati"n ". the pr",e#t. It inv"lve% all team member% thr"ugh the w"r( they are #arrying "ut but the .inal %ign ".. "n (ey 9uality deliverable% i% d"ne by the +uality A%%uran#e manager. The (ey #"mp"nent% ". %u##e%%.ul te%ting4 #"[Link]"n and 9uality a%%uran#e are: Pr"per pr"#edure% in pla#e whi#h are ."ll"wed by %ta.. !"#umentati"n and evaluati"n% "n the %y%tem are re#"rded and .iled appr"priately -..i#ient te%ter% in#luding b"th pr",e#t %ta.. and u%er% ". %y%tem

&. 'O-7 PAC7A;1*) *C,1D031 A2D +0D;1T

&.1 'O-7 PAC7A;1*
The pr",e#t i% divided int" eight (ey 7"r( Pa#(age%. All 7"r( Pa#(age% are e%%entially interdependent. The (ey w"r( pa#(age% are [Link] a% ."ll"w% 'or( Pac(ages ID 2 ' & * 0 1 @ 'or( Pac(ages Due Date 06/ar6200@ 0*6/ay6200@ 06Aun6200@ 0 6Sep6200@ 2&6;"v6200@ 36/ay62003 026Aun62003 06Aun62003 'or( Pac(ages Description Pr",e#t Start6up Pr",e#t /anagement Sy%tem Analy%i% Sy%tem !e%ign Sy%tem !evel"pment Sy%tem Implementati"n Pr",e#t -valuati"n Pr",e#t -nd

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Alpha Omega IT

The diagram on the following page illustrates the detailed hierarchy of the Work Breakdown Structure for the Eastcoast Wireless Network Project

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

Figure 5 !" Work Breakdown Structure diagram

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&.2 D1P12D12CI1*
The following diagram defines dependencies amongst the project#s work packages"

&." -1*O0-C1 -180I-1M12T*

The diagram bel"w %pe#[Link]% the %ta.. re9uired t" #"mplete the pr",e#t in the time .rame all"#ated. Project Members Stuart Alexander Ae..rey !agher 8axmi <8ax= A"%hi Members -oles Pr",e#t 8eader4 +uality A%%uran#e 2"6"rdinat"r4 Standard% 2"6"rdinat"r 8ead !e%igner4 !eputy 8eader Implementati"n 2"6"rdinat"r4 Pre%entati"n 2"6"rdinat"r Se#urity 2"6"rdinat"r4 $ardware /anager Re#"rding Se#retary4 S".tware /anager4 Te%ting 2"6"rdinat"r4 ;etw"r( Admini%trat"r Advi%"r ."r: Re#"rding Se#retary4 8ead !e%igner4 Standard% 2"6"rdinat"r4 $ardware /anager

2hri%tine Kh"u

/ar( Odrl,in

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Alpha Omega IT

&.4 +0D;1T

A2D

-1*O0-C1 A33OCATIO2

The budget brea(d"wn i% %ummariFed a% ."ll"w%. Thi% .igure d"e% n"t in#lude "ng"ing #"%t%. Item Per%"nnel $ardware S".tware ;etw"r( devi#e% 2otes L'0Bh"urM000 h"ur% Costs L @4000 6 L204000 L *4000 6 L2*4000 L 04000 6 L204000 L 4000 > L24000 L&&4000 6 L014000

T"tal

&.! *C,1D031
The li%t bel"w %ummariFe% the #riti#al path ". the pr",e#t S#hedule. Major Phase Pr",e#t Start6up Pr",e#t /anagement *tarting Date 6:eb6200@ 06/ar6200@ 1n ing Date 06/ar6200@ 26/ay6200@ Milestones Appr"ve Pr",e#t 2hart Appr"ve Pr",e#t /anagement plan Appr"ve :ea%ibility Rep"rt Sy%tem Analy%i% Sy%tem !e%ign Sy%tem !evel"pment 26/ay6200@ 2 6Aul6200@ 0 6Sep6200@ 2'6Aun6200@ 0 6Sep6200@ 2&6;"v6200@ Appr"ve Re9uirement Spe#i.i#ati"n Rep"rt Appr"ve !e%ign Rep"rt !evel"p and #"mplete Pr"t"type Appr"ve Te%ting Plan Sy%tem Implementati"n Pr",e#t -valuati"n Pr",e#t -nd 036:eb62003 0 6Aun62003 0@6Aun62003 0 6Aun62003 0*6Aun62003 36Aun62003 Implementati"n 2"mplete Pr",e#t -valuati"n 2"mplete Pr",e#t 2"mplete Sign6 "..

The detailed project schedule is pro$ided in the %antt chart at &ppendi' (

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Alpha Omega IT

#. ,0MA2 -1*O0-C1*
$uman Re%"ur#e% i% a .undamental a%pe#t ."r Alpha Omega IT with"ut it there will be n" pr",e#t4 it pr"vide% b"th %ta..ing and bring% %(ill t" the devel"pment ". the pr",e#t. In the pr",e#t Alpha Omega IT i% devel"ping ."r -a%t 2"a%t #"ntra#ting the team #"n%i%t ". .ive highly [Link] member%. Rea%"n% why $uman Re%"ur#e% are e%%ential are t" maximiFe the return "n inve%tment .r"m the "rganiFati"nN% human #apital and minimiFe .inan#ial ri%(.

#.1 *7I33* A**1**M12T

Objecti5e -esearch > Planning 2ee e 7*A *ource 8axmi <8ax= A"%hi 2hri%tine Kh"u Stuart Alexander Ae..rey !agher 2hri%tine Kh"u 8axmi <8ax= A"%hi 8axmi <8ax= A"%hi Ae..rey !agher 2hri%tine Kh"u 8axmi <8ax= A"%hi 2hri%tine Kh"u 8axmi <8ax= A"%hi 2hri%tine Kh"u 8axmi <8ax= A"%hi Stuart Alexander Ae..rey !agher 2hri%tine Kh"u Stuart Alexander 8axmi <8ax= A"%hi 2hri%tine Kh"u 8axmi <8ax= A"%hi Stuart Alexander 2hri%tine Kh"u 8uantit / A(no=le ge) s(ill) abilit/B Implementati"n 2"6"rdinat"r Re#"rding Se#retary Standard% 2"6"rdinat"r 8ead !e%igner ;etw"r( Admini%trat"r Implementati"n 2"6"rdinat"r Se#urity 2"6"rdinat"r 8ead !e%igner ;etw"r( Admini%trat"r $ardware /anager S".tware /anager Implementati"n 2"6"rdinat"r Re#"rding Se#retary Se#urity 2"6"rdinat"r Standard% 2"6"rdinat"r 8ead !e%igner ;etw"r( Admini%trat"r +uality A%%uran#e 2"6"rdinat"r Implementati"n 2"6"rdinat"r ;etw"r( Admini%trat"r Se#urity 2"6"rdinat"r +uality A%%uran#e 2"6"rdinat"r Te%ting 2"6"rdinat"r

Designing

Implementati on

Testing

#.2 *TA::I2; P-O:I31

-a#h member ". the team ha% been a%%igned their %pe#i.i# r"le due t" their experti%e and 9uali.i#ati"n% that they have. Thi% all"w% all area% ". the pr",e#t t" be a% detailed a% p"%%ible and have the m"%t [Link] per%"n re%"lving p"tential pr"blem%. Alpha Omega IT #"n%i%t% ". .ive te#hni#al member%4 "utlined bel"w i% an "verview ". previ"u% w"r( experien#e and 9uali.i#ati"n% ". ea#h member: Mr *tuart AleCan er 8ualification )a#hel"r ". IT
6 20 6

9ob

Pr",e#t 8eader4

Pr",e#t /anagement Plan > Ver 2.0

Alpha Omega IT

sD

Sy%tem Admini%trat"r 6 !ipl"ma

TitleD

+uality A%%uran#e 2"6 "rdinat"r4 Standard% 2"6"rdinat"r

'or( 1CperienceD 2ational Team lea er ATelstraB Hey Re%p"n%ibilitie% /anage a team ". "ver 10 %ta.. /anage high %everity #a%e% A%%i%t all %ta.. with all management pr"blem% )eing able t" #"mmuni#ate and #"n%ult with #lient% /eeting high demand% .r"m #u%t"mer% and meeting %ervi#e level agreement% Re#eive #all% "n #"verage 2& h"ur% i. any empl"yee% are having di..i#ultie%.

Mr 9effre/ Dagher 8ualification sD IT <?eneral= 2ert & IT <Te#hni#al Supp"rt= 2ert * IT <;etw"r( Admin= !ipl"ma 9ob TitleD 8ead !e%igner4 !eputy 8eader

'or( 1CperienceD 3ea Technical Anal/sis ATelstraB Hey Re%p"n%ibilitie% $ave extremely g""d (n"wledge ". h"w the %y%tem w"r(% Pr"vide %upp"rt and training t" all %ta.. )eing able t" thin( "ut ". the b"x and re%"lve di..i#ult i%%ue% )eing able t" w"r( well in a team en%uring i%%ue% are re%"lved 9ui#(er /anage 7A;B8A; ". %upp"rted area% -n%ure %tability ". %y%tem% and IT [Link]%tru#ture

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

Mr 3aCmi 9oshi 8ualification sD )a#hel"r ". S#ien#e <$"n"r%= in In."rmati"n Te#hn"l"gy IT <;etw"r( Admin= !ipl"ma 9ob TitleD Implementati"n 2"6 "rdinat"r4 Pre%entati"n 2"6 "rdinat"r Se#urity 2"6"rdinat"r4 $ardware /anager

'or( 1CperienceD 2et=or( 1ngineer Hey Re%p"n%ibilitie% /anage netw"r( #"mp"nent%4 maintenan#e and %e#urity Admin% a#tive dire#t"ry and all a##"unt% )eing the .ir%t p"int ". #"nta#t ."r any and all netw"r( i%%ue% 2all"ut %ervi#e% t" third partie% a% re9uired.

Ms Christine Ehou 8ualification sD -le#tri#al -ngineering <2"mputer Sy%tem%= 6 Advan#ed !ipl"ma <A+:= 9ob TitleD Re#"rding Se#retary4 S".tware /anager4 Te%ting 2"6"rdinat"r4 ;etw"r( Admini%trat"r

'or( 1CperienceD *enior IT 1ngineer Hey Re%p"n%ibilitie% 8ead te#hni#al devel"per and engineer ."r ma,"r pr",e#t% :un#ti"n% a% the highe%t level ". te#hni#al re%"ur#e by pr"viding re%"luti"n and #"n%ultati"n "n the m"%t #"mplex i%%ue%. A%%i%t% with t""l %ele#ti"n and %trategi# dire#ti"n ". %".tware pa#(age%.

Mr Mar( O rljin AContractorB 8ualification sD )a#hel"r ". S#ien#e <$"n"ur%= in In."rmati"n Te#hn"l"gy 9ob TitleD Advi%"r ."r: Re#"rding Se#retary4 8ead !e%igner4 Standard% 2""rdinat"r4 $ardware /anager

'or( 1CperienceD 2et=or( A ministrator Hey Re%p"n%ibilitie% 7A;B8A;4 implementati"n4 %upp"rt and pr"blem determinati"n. $igh awarene%% ". #u%t"mer %ervi#e level% when dealing with pr"blem%. !evel"p4 implement and maintain pr"#e%%e% and pr"#edure%

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Alpha Omega IT

2all"ut %ervi#e% t" third partie% a% re9uired 6 hardware4 vend"r% et#.

#." O-;A2I*ATIO2 C,A-T

Our "rgani%ati"n #hart i% di%played ab"ve in the %e#ti"n 2.2 Organi%ati"nal )"undarie% and Inter.a#e%. The diagram di%play% hierar#hal #hart in whi#h the pr",e#t .l"w%4 ."ll"wed by member% ". Alpha Omega IT al"ng with a%%igned r"le%.

#.4 OT,1- 211D1D -1*O0-C1*

1.&. 7"r( )rea(d"wn Stru#ture <7)S=
7"r( brea( d"wn %tru#ture i% "ne ". many t""l% u%ed within human re%"ur#e% t" all"w y"u t" [Link] and "rgani%e the t"tal %#"pe ". a pr",e#t. It #"n%i%t ". vari"u% layer% %tarting .r"m the pr",e#t it%el. t" the m"re detailed %pe#i.i#ati"n% in varie% area%. Thi% all"w% Alpha Omega IT t" brea( d"wn the %tru#ture en"ugh %" it #an be m"re #"mprehen%ive and all"w all member% ". the pr",e#t t" l""( at it% a%pe#t% greater in depth.

1.&.2 Training
Alpha Omega IT i% devel"ping a new "..i#e ;etw"r( ."r -a%t 2"a%t 2"ntra#ting in their new bran#h in Sydney. !uring the implementati"n pha%e d"#umentati"n will be #reated regarding manual% and .urther %upp"rt. All d"#umentati"n will be pr"vided t" the %y%tem admini%trat"r ". the new l"#ati"n ."r [Link]#e purp"%e%. Initially Alpha Omega will "nly pr"vide limited .a#e t" .a#e training ". the Sy%tem Admini%trat"r all"wing them t" under%tand the (ey #"mp"nent% ". the %y%tem4 management ". u%er%4 maintenan#e pr"#edure% and databa%e .un#ti"n%. :urther training #an be neg"tiated when an S8A i% e%tabli%hed [Link] #"mpleti"n ". thi% pr",e#t. D%er% ". the %y%tem will be given an "verview ". the #lient p#C% %h"wing l"gin pr"#edure%4 whi#h appli#ati"n% are in%talled4 %e#urity pr"#edure% and %imple

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Alpha Omega IT

maintenan#e. :urther u%er training #an be #"ndu#ted by the Sy%tem Admini%trat"r4 Alpha Omega IT "r a third party.

1.&.' 7"r( :l"w 2hart

7"r( .l"w #hart i% an"ther t""l u%ed by Alpha Omega IT t" aid in #"mpleti"n ". the pr",e#t. It pr"vide% a detailed "verview ". the a#tivitie% a%%"#iated with managing the li.e#y#le and i% generally u%ed with m"%t pr"#e%%e% #"ndu#ted. It manage% a pr"blem thr"ugh t" the p"int ". %"luti"n4 give% y"u alternative% and a %en%e ". dire#ti"n in .inding an an%wer.

#.! COMM02ICATIO2* P3A2

1.*. 2"mmuni#ati"n !etail%
The ."ll"wing :igure #"ntain% the #"nta#t in."rmati"n ."r ea#h ". the per%"nal "r pr",e#t member% in whi#h are inv"lved within the pr",e#t4 in#luding b"th email and ph"ne number%: Contact Person Stuart Alexander Ae..rey !agher 8ax A"%hi 2hri%tine Kh"u /ar( Odrl,in /aria <Tea#her= Contact Details

The main purp"%e ". the #"nta#t li%t i% t" pr"vide all #"nta#t detail% ". Alpha Omega %ta.. in "ne pla#e. Thi% ea%y [Link]#e li%t i% utili%ed when %haring in."rmati"n between team member% "r n"[Link] the team leader ". n"n6attendan#e t" a meeting. It i% imp"rtant that thi% li%t i% updated when #hange% are made.

1.*.2 /eeting%
Alpha Omega IT aim at having their general team meeting% every /"nday night at St ?e"rge 2"llege4 whi#h in#lude all member% unle%% they have n"[Link] the team leader "r deputy ab"ut their ab%en#e. The wee(ly meetingC% main ."#u% i% t" l""( at where the team i% #urrently at in regard% t" pr",e#t %tatu%4 tal( ab"ut any pr"blem% that have "##urred and t" rea%%ign new ta%(% t" individual pr",e#t member%. Other /eeting% in#lude m"nthly meeting% with the pr",e#t manager in thi% in%tan#e /aria <Tea#her= whi#h all"w% Alpha Omega IT t" gain in."rmati"n "r pre%ent their #urrent %tatu% and devel"pment t" the pr",e#t manager. Other meeting% may in#lude vari"u% member% ". the pr",e#t meeting at "ther l"#ati"n% in#luding St ?e"rge 2"llege4 t" help and di%#u%% vari"u% ta%(%. All meeting% and interview% are d"#umented u%ing the template% #reated4 the re#"rding %e#retary /ar( Odrl,in "r 2hri%tine Kh"u depending wh" i% available will d"#ument detail% %u#h a% time4 agenda4 attendan#e and a%%igned ta%(% di%#u%%ed during the meeting.

1.*.' /inute% and Statu% Rep"rt%

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

/inute% and %tatu% rep"rt% are reviewed and di%#u%%ed "n a wee(ly ba%i% by the pr",e#t leader ". Alpha Omega IT in the wee(ly meeting held "n /"nday at the St ?e"rge 2"llege ". Ta.e. Team member% pr"vide %tatu% update% "n h"w ta%(% are pr"#eeding and any i%%ue% rai%ed. The next wee(% w"r(li%t i% then ad,u%ted ba%ed "n thi% in."rmati"n. /inute% are ta(en by the re#"rding %e#retary and %t"red in the pr",e#t netw"r( drive. /"nthly %tatu% rep"rt% are pr"vided t" /aria t" (eep her abrea%t ". the pr"gre%% ". the pr",e#t.

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT

.. +I+3IO;-AP,4
. http:BB"..i#[Link]#r"%".t.#"mBtemplate% 6 P/P template idea%. 2. http:[Link]."rgB 6 P/P [Link]"n '. http:BBwww.g#i".n%w.g"[Link]"#ument%B+ualityO/[Link]. 6 +uality A%%uran#e Idea% &. http:BBwww.apt6%y%tem%.#"mBpr"du#t%BmgmtguidB9uality#"ntr"[Link] 6 +uality A%%uran#e Idea% *. http:BBwww.m#d"nnell6phillip%.#"[Link]".[Link] 6 +uality A%%uran#e Idea% 0. http:BBdi,e%[Link]%page.#"mBt""l%Bpm 6 Pr",e#t /anagement T""l% 1. http:[Link]""l%.#"mBpage%BmainBnew/;OPP/.html 6 Te#hni#al4 t""l% @. http:[Link](ipedia."rgBwi(i 6 [Link]"n% "n term% 3. http:BBwww.#"mpte#hd"#."rgBmanBbeginBmanpr",intr".html 6 Pr",e#t /anagement /eth"d"l"gie% and T""l% 0. http:BBwww.%y%tem%2win.#"mB%"luti"n%Bpr",e#[Link] 6 Pr",e#t /anagement T""l%

Pr",e#t /anagement Plan > Ver 2.0

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Alpha Omega IT