TWUA Water Operator Exam Study Guide
TWUA Water Operator Exam Study Guide
Study Material
For Calculations Purposes assume 130 Gallons Per / Capita Per Day /
for Average Daily Flow.
1. What is the name of the State Agency responsible for enforcing the Safe
Drinking Water Program in Texas?
a. Texas Water Development Board
b. Texas Department of Water Resources
c. Texas Section of EPA
d. Texas Water Resource and Conservation Commission
e. Texas Commission on Environmental Quality
9. The amount of Chlorine in mg/L that is used up by reacting with iron, organics,
or bacteria is called?
a. Demand
b. Disinfection
c. Treatment
d. Dosage
e. Residual
12. According to state requirements, all public water supply wells should be
provided with a raised concrete sealing block, screened vents and –
a. Foot valve
b. Double check valve
c. Flow measuring device
d. Air gauge for verifying drawdown
e. Emergency Shut off and lock out device
18. Sand filtration will remove which of the following from surface waste?
a. Taste and Odor
b. Hardness
c. Turbidity
d. Nitrates
e. All the above
21. Ground storage tanks are required to be provide with which of the following -
a. Screened Vents
b. An approved locking roof hatch
c. An overflow pipe with hinged flap device
d. Annual inspection and maintenance as needed
e. All the above.
23. A public water supply system should maintain residual pressure of 20 psi
and a minimum normal operating pressure of -
a. 35 psi
b. 40 psi
c. 45 psi
d. None of the above
e. No rule exists regarding minimum operating pressure
24. Before a new or repaired water line is placed into service, it must be properly
disinfected by providing a chlorine dosage of _______ and proper detention
time.
a. 20 mg/L
b. 30 mg/L
c. 40 mg/L
d. 50 mg/L
e. Currently there is no mandated standard or requirement
27. The mesh size is an important feature of a well screen because properly
sized openings should -
a. Reduce the amount of sand pumped
b. Increase the water velocity through the screen
c. Eliminate the need for gravel packing
d. Eliminate over pumping
e. All the above
28. When treating surface water, the process of coagulation will be most
affected by the –
a. Type and quantity of alum and ferrous sulfate used
b. Amount of mixing and sedimentation time
c. pH, alkalinity, temperature, and chemical dosage
d. Plant design and age of equipment
e. Quality of raw water (influent)
32. You are setting a chlorinator to provide a dosage of 4.0 mg/L. If the daily
water usage is 750,000 gallons, the gas chlorinator feed rate should be set
at _______ pounds per day.
a. 3
b. 12
c. 16
d. 25
e. 52
34. One foot of water inside a storage vessel will raise a pressure gauge at the
bottom of the vessel by –
a. 2.31 lbs
b. 43.3 lbs
c. .433 lbs
d. 27.3 lbs
e. 8.34 lbs
35. A raw water intake structure may not be constructed with ______ feet of a
boat ramp, dock, or marina
a. 10 feet
b. 100 feet
c. 1,000 feet
d. 10,000 feet
e. There are no current state restrictions
37. ________________ is the natural exchange of water between the earth and
air
a. Transportation Cycle
b. Precipitation Cycle
c. Hydrological Cycle
d. Universal Cycle
e. All of the above
38. If and when a health hazard contamination event occurs in a public water
System, the operator must contact the state regulatory authority within
_______ hours by telephone.
a. 8 working hours
b. 24 hours
c. 48 hours
d. 72 hours
e. When the supervisor returns and verifies the event
40. Excessive nitrates in drinking water can cause a condition that affects infants
under the age of 6 months. This condition is known as –
a. Shaken baby
b. Crying baby
c. Blue babies
d. Hypoxia
e. Condition does not exist – only a myth
41. In surface water treatment the process of causing the fine particles in the
water to join together to form larger heavier particles that settle in a clarifier
is called -
a. Clarification
b. Treatment
c. Detention Time
d. Clotting
e. Coagulation
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42. The test commonly used to determine the chemical dosage for the surface
water plant is the _________ test.
a. BOD test
b. pH test
c. Dissolved oxygen test
d. Jar test
e. Both a & b
44. A public water system is required to take samples of water for bacteriological
analysis. The organism that is used as an indicator is called -
a. Chloroform
b. Coliform
c. Chloramines
d. Parasite
e. Amoeba
46. A storage vessel that is the same diameter from the ground to the top and
Is more than 20 feet but less than 80 feet tall is called a –
a. Elevated storage
b. Ground storage
c. Spherical storage
d. Stand pipe
e. Useless device
47. Potable water must be stored at an elevation at least 80.85 feet above the
highest known connection to provide the minimum operating pressure of
______ psi.
a. 20 psi
b. 25 psi
c. 30 psi
d. 35 psi
e. 40 psi
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48. A water tank that uses compressed air over water to provide pressure is
called a -
a. Sand pressure filter
b. Bladder tank
c. Boiler
d. Hydro pneumatic tank
e. Health hazard and should be removed
49. According to the lead and copper rule, pipe and fittings may not contain
more than _____ lead or solder and flux may not contain more than 0.2 %
lead.
a. 0.8 %
b. 8.0 %
c. 2.0 %
d. 20 %
e. None of the above
50. When testing for chlorine residual DPD is used as an indicator, when DPD is
added to water containing chlorine what color does the sample turn?
a. Blue
b. Red
c. Green
d. Yellow
e. There should be no change in color
51. The most commonly used valve(s) used for isolating a water leak is the
__________ valve.
a. Ball valve
b. Butterfly valve
c. Check valve
d. Gate valve
e. Pressure reducing valve
52. In the distribution system when a valve or hydrant is opened or closed too
fast it could result in a –
a. Pressure drop
b. Water hammer
c. Cross connection
d. Contamination
e. No change – this task is routinely preformed
55. A Texas Class D Certified Operator can operate a public water system up to
_______ connections
a. 250
b. 275
c. 500
d. 1,000
e. 2,500
56. All state of Texas Operator License’s after issue are good for ______ years.
a. 2 years
b. 3 years
c. 4 years
d. A lifetime
e. None of the above
57. After analyzing monthly bacteriological samples the operator is notified that
one testing point, tested positive. The operator should –
a. Not be concerned because the other samples were good
b. Collect another sample at the site that tested positive & re-submit
c. Collect another sample at the site that tested positive plus one
within five customers upstream and one with five customers
downstream & re-submit
d. Locate a new lab that will do a better job analyzing samples
e. Take no action and wait for TCEQ field inspector to direct actions
58. Any excavation greater than ______ feet in depth requires the use of OSHA
approved shoring equipment or sloping of walls to prevent cave-ins.
a. 3 feet
b. 4 feet
c. 5 feet
d. 7 feet
e. There is no accepted standard
60. Waterlines should be installed no closer than _______ feet to any sewer
lines or other possible contaminate lines.
a 6 feet
b. 7 feet
c. 8 feet
d. 9 feet
e. There are no recognized current standards
61. At the base of an elevated storage tank a pressure gauge reads 72 psi, how
far above the gauge, is the water surface?
a. 16.6 feet
b. 31.1 feet
c. 166 feet
d. 1,663 feet
e. Not enough information to compute
62. How many gallons of water will a storage tank that is 978 cubic feet hold?
a. 7,315
b. 73,150
c. 130.7
d. 73.1
e. Not enough information to compute
65. When calculating area, one will use the standard for pi, what is the
standard accepted numerical value for pi?
a. 3.1416
b. 2.31
c. 7.48
d. .433
e. Not important to know since it is on most calculators
66. Flushing dead-end mains – current state regulations require that all public
water systems flush dead-end mains to assure chlorine residual and water
quality. What is the minimum flushing requirement?
a. Once every month
b. Once every quarter
c. Annually, prior to the sanitary inspection
d. Customers on dead-in lines should be grateful to have water
e. State has more important things to oversee and regulate
69. The primary reason(s) for main line failures in the distribution system is –
a. Internal and external corrosion
b. Defective material
c. Lack of routine maintenance
d. Improper backfill and lack of proper bedding
e. Both a & d
73. The most common type of filter in a surface plant is ___________ and is
designed to treat and flow at –
a. Rapid Sand & Designed to flow 2 gpm/ft2
b. Forced Pressure & Designed to flow 4 gpm/ft2
c. Gravity Feed & Designed to flow 2 gpm/ft2
d. Rapid Sand & Designed to flow 6 gpm/ft2
e. Trickling filter & Designed to flow 2gpm/ft2
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74. Proper backwashing of a sand filter is accomplished when the filter media
expands by _________ %
a. 25 % to 30 %
b. 30 % to 50 %
c. 40 % to 45 %
d. 60 % or more
e. None of the above
75. After disinfection and flushing of super chlorinated new lines and service but
prior to placing the line into service, bacteriological samples are required.
The current standard is __________ sample for every __________ feet of
line.
a. One sample for every 500 feet of line
b. Two samples for every 1,000 feet of line
c. One sample for every 1,000 feet of line
d. Only one sample regardless of the length of line
e. Not a requirement – No samples are necessary
78. All of the following are common types of water meters except –
a. Positive displacement
b. Multi Jet
c. Compound
d. Propeller
e. Inverted Parshall Flume
79. A “Boil Water” notice can be triggered by all the following except –
a. Low distribution pressure
b. Water outages
c. Repeated unacceptable BAC-T samples
d. Failure to maintain good Cl2 residual
e. The mayor has concerns about water quality
83. Any atmosphere that is less than _______ % oxygen should not
be entered without an approved self-contained breathing
apparatus.
a. 20.9
b. 16.9
c. 19.5
d. 21.0
85. The most important federal law that impacts the water utility industry is?
a. The Safe Drinking Water Act of 1974
b. The Federal Water Standards Act of 1984
c. The Federal Environmental Impact Assessment Act
d. Texas Water Use Plan 2005
e. The EPA Minimum Standards Act 1996
87. The EPA requires community water systems to provide customers with an
annual?
a. Notice of proposed rate increase
b. Consumer Confidence Report
c. Consumer Price Index Report
d. Consumer Cost of Living Analysis
e. Copy of Department Expenditure Budget
88. When designing systems engineers use a rule of thumb of _______ gallons
per person per day when more accurate data not available.
a. 100 Gallons
b. 125 Gallons
c. 130 Gallons
d. 140 Gallons
e. 150 Gallons
93. Public water Systems in Texas are required to compile and maintain
reports showing –
a. Pumpage & Chemical Used
b. Date of Dead End Flushing & Storage tanks cleaned
c. Microbiological tests & Chemical tests
d. a & c only
e. a, b, & c
95. Common gases found in water are hydrogen sulfide, carbon dioxide, and
methane. Hydrogen sulfide can be identified by its distinct smell, which is –
a. Sweet and kind of citrus
b. Sour and kind of like ammonia
c. Not detectable to the human nose
d. Obnoxious and like rotten eggs
e. Obnoxious and like decaying animals
96. Groundwater is generally well filtered and free of turbidity, color and
organics, however it may be high in –
a. Minerals, gases, or corrosives
b. Hardness, suspended solids, & inorganic’s
c. Magnesium, manganese, & sulfides
d. Calcium, iron, pesticides & herbicides
e. Price, & used primarily for irrigation
97. Livestock and septic tanks must be no closer than ______ to a public well.
a. 5 feet
b. 25 feet
c. 50 feet
d. 500 feet
e. 5280 feet
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98. Underground fuel tanks and septic drainage fields must be at least ______
feet from a public well.
a. 50 feet
b. 150 feet
c. 300 feet
d. 500 feet
e. 1,500 feet
99. Feedlots, sewage treatment plants and landfills must be at least _______
feet from a public well.
a. 50 feet
b. 150 feet
c. 500 feet
d. 5,000 feet
e. 15,000 feet
100. Trenches for laying six-inch and larger pipe must be at least 18 inches wide
and or _______ inches wider than the pipe diameter.
a. 6 inches
b. 8 inches
c. 10 inches
d. 12 inches
e. 24 inches
101. The top of a pipe in a trench must be at least ______ inches from the top of
the ground.
a. 12 inches
b. 18 inches
c. 24 inches
d. 36 inches
e. Not an established minimum depth standard.
105. A groundwater well is currently pumping 1000 gallons per minute. Convert
1000 (gpm) to million gallons per day (mgd)
a. 60,000
b. 1.44
c. 144
d. 1440
e. 2.40
108. Red water or red stains may be caused by _________ levels in the water.
a. Calcium
b. Nitrates
c. Iron
d. Lead
e. Organic Vegetation
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109. When chemicals are used at a water treatment plant, a _________ day
supply should be kept on hand at all times to comply with state standards.
a. 10
b. 15
c. 20
d. 25
e. 30
112. If groundwater is to be treated for several problems, the first process should
be –
a. Disinfection
b. Aeration
c. Sedimentation
d. Filtration
e. Reverse osmosis
118. How many pounds of 70 % chlorine (HTH) will be needed to treat the same
amount of water as 9.0 lbs. of 100 % chlorine?
a. 11.85
b. 12.85
c. 6.3
d. 16.3
e. Not enough information to compute
119. Using a ton cylinder, the maximum withdrawal rate should not exceed?
a. 40 lbs.
b. 400 lbs.
c. 1,000 lbs
d. 1,760 lbs.
e. There is no maximum withdrawal rate for ton cylinders
120. A “pinging” sound or “rocks bouncing” sound coming from the pump
typically indicates the pump is ___________.
a. Over used
b. Under used
c. Cavitating
d. Needing maintenance
e. Single phasing
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121. A submersible pump and motor will be –
a. Mounted on a concrete pillar 18 inches above the floor
b. Pump in the bottom of the well and motor at the floor
c. Set at the static level of the well
d. Suspended by pipe, placed near the bottom of the well
e. Only used in wastewater applications
122. The distance from the water level in the well to the centerline of the pump is
a. Static suction head
b. Total static head
c. Total static discharge head
d. Total friction loss
e. Determined by city engineer
123. The distance from the water level in the well to the water level in a storage
tank is –
a. Static discharge head
b. Static suction head
c. Total friction loss
d. Total static head
e. Determined by city engineer
124. The loss of energy which results from the movement of water through pipes
and fittings is –
a. Head
b. Pressure
c. Friction
d. Pipe electrolysis
e. Hydraulics
125. If a water lubricated vertical turbine pump is started with dry bearings –
a. The pump will vibrate
b. The bearings may wear quicker
c. The bearing will not be effected by dry starts
d. The bearings will be damaged
e. Both a & b
126. Routinely measuring the static level and pumping level can –
a. Tell the operator when to lubricate the bearings
b. Satisfy TCEQ rules and regulations
c. Satisfy the Texas Water Commission long range needs requirements
d. Detect problems with the pump, well screen, and or water level
e. Both b & c
128. Fire codes require water main sizes in residential areas to be at least
______ when fire hydrants are attached.
a. 4 inch
b. 6 inch
c. 8 inch
d. TCEQ requirements are primary and over ride all fire codes
e. There is no current Fire Code requirements
129. Flows in pipes depends greatly on pipe diameter. Doubling the pipe
diameter increases the carrying capacity by ______ times if friction is not
considered.
a. 2 times
b. 3 times
c. 4 times
d. 5 times
e. Doubling diameter has little effect on carrying capacity
130. Unaccounted for water loss should be less than ______ % of water
production.
a. 5 %
b. 9 %
c. 12 %
d. 15 %
e. 20 %
131. A critical factor affecting the useful life of service lines is the ability of the
pipe material to resist internal and external ____________.
a. Corrosion
b. Pressure
c. C – factor
d. Breakage
e. Atmospheric influences
132. The results of bacteriological analysis shall be kept on file and available for
________ years.
a. 2 yrs.
b. 4 yrs.
c. 5 yrs.
d. 10 yrs.
e. indefinitely
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133. A well pumped for 45 days. The beginning meter reading was 7,456,400
and 45 days later the same meter reading was 15,154,400. What was the
average flow in gallons per day?
a. 121,400
b. 171,066
c. 254,122
d. 421,744
e. 567,894
134. One horsepower (1 hp) is equal to ________ feet pounds of force per
minute.
a. 5280 feet pounds
b. 1760 feet pounds
c. 33,000 feet pounds
d. 33,960 feet pounds
e. 44,449 feet pounds
135. A groundwater well is currently producing 1.4 MGD. Calculate and convert
1.4 MGD (million gallons per day) to GPM (gallons per minute)
a. 972 gpm
b. 1400 gpm
c. 1440 gpm
d. 1760 gpm
e. 9720 gpm
137. Pressure Vessels (tanks) are not recommended for systems over _____
connections.
a. 750 connections
b. 1000 connections
c. 1500 connections
d. 2000 connections
e. 2500 connections
139. When an air gap is not practical, other acceptable backflow prevention
devices are acceptable (depending upon application). All of the following
devices are acceptable in certain circumstances except –
a. Atmospheric vacuum breaker
b. Pressure vacuum breaker
c. Testable double check valve assemblies
d. Reduced pressure zone devices
e. Pressure reducing valve
140. If a new water main is installed and the total length of the new line is six (6)
miles. How many bacteriological samples must be taken?
a. 6 samples
b. 12 samples
c. 24 samples
d. 32 samples
e. 36 samples
141. In a cubic foot of water there are _______ gallons. How many gallons are
there in 9 cubic feet of water?
a. 2.31 gallons & 20.79 gallons
b. 3.14 gallons & 28.26 gallons
c. 7.48 gallons & 67.32 gallons
d. 8.34 gallons & 75.06 gallons
e. 8.43 gallons & 85.87 gallons
142. You are instructed to install 3.5 miles of 6” water line. The pipe comes in
20 ft. lengths. How many joints of pipe will you have installed once the job
is complete?
a. 725
b. 852
c. 900
d. 924
e. 942
144. You are the operator of a Surface Water Treatment plant currently treating
4.3 MGD. The required dosage of Alum is 12 mg/L. How many pounds of
Alum will you use in a month?
a. 430 lbs.
b. 1,430 lbs
c. 12,910 lbs.
d. 17,931 lbs.
e. Not enough information to compute
146. Federal and State laws mandate bacteriological analyses of the water
supply. These samples must be obtained at least every –
a. Week
b. Month
c. Quarter
d. Year
e. None of the above
150. The four common classes of working pressure in water main pipes are –
a. 100 / 150 / 200 / 250
b. 100 / 125 / 150 / 200
c. 50 / 100 / 125 / 150
d. 125 / 150 / 175 / 200
e. 100 / 200 / 250 / 300
151. Volume equals length time’s width time’s height. Using this information if a
container is 12 feet long, 4 feet wide, and 6 feet high – what is the volume
of this container?
a. 48
b. 72
c. 88
d. 188
e. 288
Hint: Length X Width X Depth
152. AWWA recommends that a 5/8 X 3/4 service meter be tested every
________ years or _________ gallons of water registered.
a. 3 to 6 years or 1,000,000 gallons
b. 5 to 10 years or 5,000,000 gallons
c. 5 to 10 years or 1,500,000 gallons
d. 7 year or 2,500,000 gallons
e. 15 years regardless of gallons flowed through the meter
153. When pressure testing a water main, the test pressure should be –
a. The same as normal operating pressure
b. Twice as much as normal operating pressure
c. 50 psi more than normal operating pressure
d. 100 psi more than normal operating pressure
e. 1 ½ times as great as the normal operating pressure
159. You come upon an unconscious person who is unresponsive. The most
important thing to check first is –
a. The persons airway
b. The persons pulse
c. The persons pupils
d. The persons wallet
e. The persons circulatory system
163. Depending on weather conditions and moisture in the air an electrical arc
may jump from ______ for 110 volts to ______ for 440 volts.
a. 3 inches for 110 volt to 3 feet for 440
b. 4 inches for 110 volt to 4 feet for 440
c. 6 inches for 110 volt to 6 feet for 440
d. Meer inches for 110 volt to 6 feet for 440
e. Electrical arch’s do not happen in lower voltages
164. All Warnings Sings in temporary traffic control zones shall have –
a. Black letters on yellow background
b. Black letters on orange background
c. Orange letters on Black background
d. White letters on Red background
e. Bold letters on an Electronic Board
168. To load liquid Alum into a chemical feeder, you should use hoses or piping
of –
a. Stainless Steel
b. Copper
c. Galvanized Iron
d. Plastic
e. Alum does not come in a liquid form
169. The jar test is considered proper process control for a surface water plant
and is used to determine –
a. The Turbidity
b. The Alkalinity
c. The correct coagulant dosage
d. The pH
e. Both a & c
171. When a lake or reservoir stratifies the best water quality is found in what
zone?
a. Thermocline
b. Hypolimnion
c. Epilimnion
d. Strata
e. Both a & b
175. When a traditional coagulant reacts with alkalinity in a raw water, what
occurs?
a. Turbidity Increases
b. Hardness increases
c. Taste & Odor concerns increase
d. Floc is Formed
e. Hardness Decreases
178. The top of backwash troughs should be ________ inches above the top of
the filter media.
a. 20 to 36 inches
b. 24 to 30 inches
c. 24 to 36 inches
d. 36 to 40 inches
e. None of the above
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179. If a sample for total alkalinity turns pink when phenolphthalein indicator is
added, the pH of the sample is –
a. Below 8.3
b. Unknown without using a calibrated pH meter
c. 8.3 or above
d. 9.0 or above
e. pH is not that great of a concern in surface water treatment
182. During photosynthesis algae produce ________ that aids in the water
treatment.
a. Carbon Dioxide
b. Hydrogen
c. Methane
d. Both Carbon Dioxide & Hydrogen
e. Oxygen
184. The five (5) basic aerator designs used in water treatment are –
a. Mechanical, Automatic, Manual, Pressure, Air over Hydraulic
b. Spray, Cascade, Packed Tower, Diffused, Air, & Mechanical
c. Spray, Centrifugal, High Pressure, Diffused, Droplet
d. Squirt, Drip, Diffused, Air, Cascade
e. Stripper, Spray, Cascade, Air, Diffused
187. A rule of thumb for sludge blanket thickness in solids contact, sludge
blanket, and upflow clarifier is _______ the side wall depth.
a. 1/3
b. 1/4
c. 1/5
d. 1/2
e. 2/3
188. Decayed natural organics most common in water are __________ acids.
a. Humic & Fulvic
b. Humic & Phosphoric
c. Humic & Carbonic
d. Carbonic & Phosphoric
e. Carbonic & Fulvic
193. Recycling is water recovery from spent backwash and sludge drainage.
Recycling carries the risk of returning to the plant _____________ and
_________.
a. Giardia and Cryptosporidium
b. Trihalomethanes and Waste Sludge
c. Supernate and Mixed Liquor
d. Mudballs and Snails
e. Filter Flies and Snails
194. Chlorine is the most common disinfectant used today and it reacts with
certain source water organics and could form _____________________.
a. Algae growth
b. Fish Kills
c. Trihalomethanes
d. Unsafe Potable Drinking Water
e. Hydrogen Sulfide Gas
195. Chloramines, chlorine dioxide, and ozone produce ____________ but not
____________.
a. BBPs / HTMS
b. Trihalomethanes (THMS) / Disinfection By Products (DBPs)
c. Disinfection By Products (DBPs) / Trihalomethanes (THMS)
d. Disinfected / Safe Drinking Water
e. Filter Plugging / Approved Potable Water
198. _________ is the most frequent cause of taste and odor problems in
surface supplies.
a. Calcium
b. Magnesium
c. Nitrogen
d. Aquatic Life
e. Algae
199. As an operator you know you have a Ground Storage Tank 40 ft. tall and
60 ft. in diameter. You also know the tank is currently at ¼ capacity and
filling at the rate of 700 gpm. There is also a booster pump running
emptying this same tank at the rate of 500 gpm. If conditions remain the
same - How long will it take in minutes or hours to fill this tank to full?
Hint : (Pi x r x r x h) x 7.48 gal/cubic ft X .75 = Min
200gpm
a. 3,170 minutes
b. 4,276 minutes
c. 5.28 hours
d. 52.8 hours
e. Both a & d
200. You are charged with the task of Chlorinating 20,000 gallons of water in a
new distribution line with a dosage of 50 mg/l using 65% HTH. How many
pounds of HTH will you use?
Hint : MG x 8.34 x dose = lbs 100% chlorine/0.65 = lbs HTH
a. 1.28 pounds
b. 12.8 pounds
c. 128 pounds
d. 8.34 pounds
e. 7.48 pounds
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