Chris Attwater
567 Rosewood Lane Colorado Springs, CO 81207 (960) 555-1212
cattw@[Link]
Objective
Executive assistant position allowing for parlay of demonstrated
organization, customer service, communication and project management
skills proven by 12 years of successful, profitable self-employment.
Profile
Motivated, personable business professional with multiple college
degrees and a successful
12-year track record of profitable small business ownership. Talent for quickly
mastering technology – recently completed Microsoft Office Suite certificate
course. Diplomatic and tactful with professionals and non-professionals at all
levels. Accustomed to handling sensitive, confidential records. Demonstrated
history of producing accurate, timely reports meeting stringent HMO and
insurance guidelines.
Flexible and versatile – able to maintain a sense of humor under
pressure. Poised and competent with demonstrated ability to easily
transcend cultural differences. Thrive in deadline-driven environments.
Excellent team-building skills.
Skills Summary
Project Computer Insurance Billing
Management Savvy Accounting/Bookkeepi
Report Customer ng
Preparation Service Front-Office
Written Scheduling Operations
Correspondence Marketing & Professional
General Office Sales Presentations
Skills
Professional Experience
COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
Prepare complex reports for managed-care organizations and insurance
companies, ensuring full compliance with agency requirements and tight
deadlines.
Author professional correspondence to customers and vendors.
Design and deliver series of classes for local businesses and associations,
providing ergonomic counseling and educating employees on proper lifting
techniques to avoid injury.
Conduct small-group sessions on meditation/relaxation techniques.
Communicate medical concepts to patients using layman’s terms to
facilitate understanding.
Rapidly learn and master varied computer programs; recently completed
Microsoft Office Suite certificate course.
CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING
Oversee front-office operations and provide impeccable customer service:
Built a clientele supported by 60% referral business.
Develop and implement strategic marketing plan for business:
Launched a thriving private practice, building revenue from $0 to over
$72K in first three years with minimal overhead.
Create special promotions, write/design print and outdoor advertising
and coordinate
all media buying.
Won over a highly skeptical medical community as the first chiropractor to
target MDs
for informative in-service demonstrations, classes and booths:
Presentations resulted in standing-room-only crowds of 50+.
Four MDs subsequently became patients and referred family members
as well.
Increased client base by one-third resulting from MD referrals.
Chris Attwater
Résumé, Page Two Available for
Relocation
Professional Experience, continued
DETAIL MASTERY & ORGANIZATION
Manage all aspects of day-to-day operations as multisite owner and
practitioner of Attwater Chiropractic:
Facility rental/maintenance.
Patient scheduling for busy office averaging 52 appointments weekly.
Finances: accounts payable/receivable, invoicing, insurance billing,
budgeting.
Supervision of a total of eight medical receptionist interns.
Compliance with all healthcare facility, HMO and insurance
requirements.
Employment History
ATTWATER CHIROPRACTIC – Colorado Springs, CO; Pueblo, CO; Cheyenne,
WY
Owner/Operator, 1997 to Present
LAKEVIEW RESTAURANT & CAFÉ – Minneapolis, MN
Waitress, 1994 to 1997
Education
NORTHWESTERN COLLEGE OF CHIROPRACTIC – Minneapolis, MN
Doctor of Chiropractic Degree, 1997
(Four-year advanced degree requiring 30-34 credit hrs. per quarter.)
GPA: 3.89/4.0
Licensed to practice chiropractic in Colorado, Minnesota, Wyoming and
Montana.
BARTON COUNTY COMMUNITY COLLEGE – Great Bend, KS
Associate’s Degree in Pre-chiropractic, 1993
GPA: 4.0/4.0
Computer Skills
Microsoft Word Visio
Microsoft Excel Microsoft Access
Microsoft PowerPoint Medisoft (Insurance Billing
Software)
567 Rosewood Lane Colorado Springs, CO 81207 (960) 555-1212
cattw@[Link]