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Patients Rights

Patients at this health facility have rights to voluntary, informed, and non-discriminatory medical services, delivered safely and of high quality. They are entitled to confidentiality regarding their personal information and can make complaints if their rights are not upheld. Complaints can be submitted through a Patient Complaint Form or by contacting the Community Advisory Board.

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kipsitetmedicareclinic
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1 views1 page

Patients Rights

Patients at this health facility have rights to voluntary, informed, and non-discriminatory medical services, delivered safely and of high quality. They are entitled to confidentiality regarding their personal information and can make complaints if their rights are not upheld. Complaints can be submitted through a Patient Complaint Form or by contacting the Community Advisory Board.

Uploaded by

kipsitetmedicareclinic
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

PATIENTS RIGHTS

At this health facility, you have the right to receive medical services that are:
 Voluntary-You have the right to choose the service(s) you want to
receive.
 You should be given information about the benefits and risks of the services
and treatments offered at this clinic so you can make informed decisions.
You can say no to any service or medical test that you do not want to
receive.)
 Free from Coercion-You have the Right not to be persuaded to receive any
service or undergo any test (Refusing one service will not affect your right
to receive any other healthcare service at this facility.)
 Delivered in a Non-Discriminatory Manner-You have the right to access all
services provided in this facility regardless of your physical, social or mental
status.(You should be treated as an individual with respect and dignity. You
should not be discriminated against based on your age, gender, sexual
orientation, or any other personal characteristic.)
 Safe-You have the right not to be harmed from the services you receive in this
facility (You should not feel threatened, harassed, or harmed as a result of
the services you received.)
 Of High Quality-You have the right to be served in a manner that meets
your expectation (All services should meet national standards.)
 Confidential-You have the right to Privacy of information shared regarding
any service you receive in this facility (Your personal information should be
kept private and secure and not shared with anyone outside of the healthcare
team.)
You have the right to make a complaint if you feel that any of the services you
received at this facility did not meet these rights.
To make a complaint, please complete the Patient Complaint Form and place it in
these secure drop box/suggestion box by the registration desk. You can also call the
Community Advisory Board at the toll number provided. They can make a complaint on
your behalf if you do not feel comfortable doing so on your own.

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