Alphanumeric keys are keys that contain letters A-Z and numbers 0-9.
(ii) Basic services are essential services that support business activities.
Examples: Banking, Insurance, Transportation.
(iii) Four rules for spacing and punctuation:
1. Leave one space after a full stop and comma.
2. Leave one space between words.
3. Use double spacing between paragraphs.
4. Do not leave space before punctuation marks.
JSS 2 BUSINESS STUDIES
SECTION A: OBJECTIVE QUESTIONS - ANSWER KEY
1. B 11. B 21. B 31. B
2. B 12. B 22. B 32. B
3. B 13. C 23. B 33. B
4. B 14. B 24. B 34. B
5. B 15. A 25. B 35. B
6. B 16. B 26. B 36. B
7. B 17. B 27. A 37. B
8. B 18. B 28. B 38. B
9. B 19. B 29. B 39. B
10. B 20. B 30. B 40. B
SECTION B: THEORY - MODEL ANSWERS
1. (i) Printer’s correction signs are symbols used by proofreaders to indicate errors and corrections in a
manuscript.
(ii) Four proofreader’s marks:
1. dele: Delete the marked letter or word.
2. #: Insert space.
3. caps: Change small letter to capital letter.
4. stet: Let the deleted word stand, ignore the correction.
2. (i) Keyboarding speed development is the process of increasing the rate and accuracy of typing
through practice.
(ii) Alphabetical sentence drill: Typing sentences containing all letters of the alphabet e.g "The quick
brown fox..."
Outline sentence drill: Typing sentences that help develop rhythm and finger movement across the
keyboard.
(iii) Four ways to develop accuracy and speed:
1. Constant practice.
2. Use correct finger positioning on home keys.
3. Look at the screen not the keyboard.
4. Start slowly and gradually increase speed.
3. (i) Space bar is the longest key on the keyboard.
Two uses: To create space between words. To create space between sentences.
(ii) Three techniques for Enter key:
1. Use little finger of right hand to press.
2. Press once to move to a new line.
3. Press twice to create a new paragraph.
(iii) Blocked paragraphing: All lines start from the left margin.
Indented paragraphing: First line starts a few spaces from the left margin.
4. (i) Page setting is the arrangement of margins, paper size and orientation of a document before
typing.
(ii) Four features of page set up:
1. Margins
2. Paper size
3. Orientation - portrait or landscape
4. Alignment
(iii) Four steps in production of business document:
1. Drafting
2. Typing
3. Proofreading
4. Duplication and distribution
5. (i) A memorandum is an internal written communication used within an organization.
(ii) Five features of a memo:
1. Heading: To, From, Date, Subject
2. No salutation
3. Direct and concise message
4. No complimentary close
5. Initials or signature of writer
(iii) E-mail is electronic mail sent and received through the internet.
Three features: Subject line, Sender’s e-mail address, Recipient’s e-mail address.
6. (i) Office procedure is the prescribed way of carrying out office tasks and activities.
(ii) Four importance of office procedure:
1. Ensures uniformity in work.
2. Increases efficiency and productivity.
3. Reduces errors and confusion.
4. Saves time and resources.
(iii) Office equipment are devices used to aid office work.
Four types and uses:
1. Photocopier: To duplicate documents.
2. Shredder: To destroy confidential documents.
3. Scanner: To convert documents to digital form.
4. Computer: Fo
SECTION A: OBJECTIVE QUESTIONS - ANSWER KEY
1. B 11. B 21. B 31. B
2. B 12. B 22. B 32. B
3. B 13. B 23. C 33. B
4. B 14. A 24. B 34. B
5. C 15. B 25. B 35. B
6. B 16. B 26. B 36. B
7. A 17. B 27. B 37. B
8. B 18. B 28. B 38. B
9. B 19. B 29. B 39. A
10. B 20. C 30. B 40. B
SECTION B: THEORY - MODEL ANSWERS
1. (i) Source documents are original papers that provide evidence of business transactions.
(ii) Four types and uses:
1. Receipt: Evidence of cash received or paid.
2. Invoice: Bill sent by seller to buyer for goods bought on credit.
3. Credit note: Issued when goods are returned by customer.
4. Debit note: Sent to supplier when goods are returned.
2. (i) A journal is a book of original entry where business transactions are first recorded before posting
to the ledger.
(ii) Four types of journals:
1. Sales journal
2. Purchases journal
3. Cash book
4. General journal
(iii) Four reasons for using journals:
1. To record transactions in chronological order.
2. To provide details of transactions.
3. To reduce errors in the ledger.
4. To serve as source of information for posting.
3. (i) Double entry bookkeeping is a system where every business transaction is recorded twice - once
as debit and once as credit.