MXA901-R

Ceiling Array Microphone

Manual for Shure MXA901 ceiling array microphone with IntelliMix DSP. Learn to use control software, install in many types of ceilings, and
adjust coverage
Version: 1.0 (2026-H)
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Table of Contents
Mute the MXA901 18
MXA901-R Ceiling Array Microphone 4 Speech Gating Threshold and Enhanced Noise Filtering 1
9
New in Firmware 6.9 4
How to Install the MXA901 20
MXA901 Overview 4
Install the MXA901-R on a Ceiling 21
Features 4
VESA Standardized Mounting 25

Getting Started 4
IntelliMix DSP 25
Videoconferencing Room Equipment 5
DSP Best Practices 26
MXA901 Designer Setup Example 6
Acoustic Echo Cancellation (AEC) 26
MXA901 Web Application Setup Example 9
Noise Reduction 27

MXA901 Parts 11 Automatic Gain Control (AGC) 27

Power Over Ethernet (PoE) 12 Delay 28

Dante Channels 12 Compressor 28

Model Variations 13 Adjust the Parametric Equalizer (PEQ) 28

Optional Accessories 13
Mute Sync 30

What's in the Box 13

Security 32

Reset Button 13 Encryption 32

Reset Modes 14 Set Up the 802.1X Protocol for a Device 32

MXA901 Control Software 14 Networking 33

Control Devices with Shure Designer Software 14 Networking Best Practices 34

Open the Web Application with HTTPS 15 Digital Audio Networking 36

Firmware Updates 15 AES67 37

MXA901 Coverage 15 Paint MXA901 Microphones 37

How Does Coverage Work? 16

Use Command Strings 42
How Much Space Does the MXA901 Cover? 16

Use Steerable Lobes 16 Integrate the MXA901 with Camera Control Systems 43

Use Case: 2 MXA901s in a Room 17 Send Talker Position Data from Multiple Microphones 43

Use Designer's Auto Route 17 Troubleshooting 44

Adjust Microphone Levels 18 Additional Resources 45

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MXA901 Specifications 46 Important Product Information 49

MXA901-R Frequency Response 47 Introduction to EMC 49

Dimensions 48 Environmental Regulatory Information 51

Important Safety Instructions 48

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MXA901-R
Ceiling Array Microphone

New in Firmware 6.9

Download firmware updates with Shure Update Utility.

All MXA901 firmware versions older than 6.9 will no longer be compatible with Designer. Update the firmware on your MXA901
to use it with Designer.

• Position up to eight configurable lobes by turning auto coverage mode off. Gain access to eight discrete outputs, enabling
the microphone for applications such as Voice Lift.
• When auto coverage is off, gain access to additional Automix features.
• In auto coverage mode, adjust the coverage area to any dimension between 10 x 10 feet (3 m x 3 m) to 20 x 20-foot (6.1 x
6.1 m).
• Enhanced Speech Gating Threshold control allows you to select between Low, Medium, or High Speech Gating Thresh­
olds.
• Send talker position data from multiple speakers with optimize tracking.

MXA901 Overview
Our sleekest ceiling array microphone yet, the MXA901 provides superb AV conferencing audio in a discreet and stylish 13.5-
inch round form factor that complements any interior design. Single-Zone Automatic Coverage™ technology captures talkers
clearly with no setup. Alternatively, position up to eight directional pickup lobes for a custom, automatically fine-tuning setup.
®
Use one MXA901 in smaller rooms or multiple units in larger spaces. Onboard IntelliMix DSP delivers echo- and noise-free
audio, while next-generation array architecture ensures natural speech and enhanced directional pickup.

Features
• Single-Zone Automatic Coverage technology captures audio in an adjustable coverage area that can cover any dimension
between 10 x 10 feet (3 m x 3 m) to 20 x 20-foot (6.1 x 6.1 m).
• Steerable coverage of up to 8 independent lobes when automatic coverage mode is off.
• Onboard IntelliMix DSP with acoustic echo cancellation, noise reduction, automatic mixing, automatic gain control, and EQ
for echo- and noise-free audio
• Round 13.5-in. diameter (34 cm) form factor with white, black, or aluminum finish
• On­ceiling mounting bracket included; versatile options for on­ceiling, in­ceiling, pole, rod, or suspension mounting avail­
able
• Shure Designer System Configuration software for easy setup and configuration
• Embedded web application for setup flexibility
• LED status bar with configurable colors and brightness
• Dante and AES67 audio networking protocols

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Getting Started
Videoconferencing Room Equipment
®
Your Microflex microphone is one part of a complete room system for videoconferencing. It's helpful to think about all the parts
of your room system as you get started setting up the microphone.

Medium room equipment example

A standard room includes some or all of this equipment:

• Microphone(s)
• DSP or other processor
• Loudspeakers (networked or analog)
• Computer with videoconferencing software
• Network switch
• Camera
• Other accessories such as table mute buttons, tablets to control meetings, and other peripherals

The Microflex Ecosystem offers a complete portfolio of networked audio solutions that can be precisely tailored to your needs.

What Software Do I Need to Set Up This Microphone?

Install this software on a computer that connects to the same network as the microphone:

• Control software to adjust microphone settings. This microphone has 2 options:

Option 1: Shure Designer

◦ Use for managing lots of Shure devices in 1 place

◦ Control Shure devices and route audio between them
◦ Create rooms to manage devices and design coverage

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Option 2: Web application (open using Shure Update Utility)

◦ Use to manage each Shure device separately

◦ Control each device individually with the browser-based web application
◦ Route audio using Dante Controller
• Dante Controller to send audio signals to other Dante devices. Not necessary if you're only routing audio to Shure de­
vices in Designer.
• Shure Update Utility to update firmware on Shure devices and open device web applications (download at [Link]/
suu)

You can also use ShureCloud for remote, real-time device monitoring and firmware updates. ShureCloud runs in the browser
and does not require any software installation.

MXA901 Designer Setup Example

This example uses Shure Designer 6.0 software to set up an MXA901, an ANIUSB-MATRIX, and 2 MXN5-C loudspeakers. You
might use Designer if:

• You're managing many Shure devices in different spaces

• You're routing audio between many Shure devices

You can use other combinations of devices with the MXA901, but the setup process in Designer is similar.
After completing this basic setup process, you should be able to:

• Access the MXA901 in Designer

• Route audio and adjust DSP settings
• Understand the basic workflow for working with devices in Designer

This example uses:

• Cat5e (or better) Ethernet cable

• Network switch that provides Power over Ethernet (PoE)
• Computer with Designer 6.0 or newer (download at [Link]/designer)
• Computer with videoconferencing software
• ANIUSB-MATRIX
• 2 MXN5-C loudspeakers

Step 1: Install and Connect

The MXA901 has a 20 x 20-foot (6.1 x 6.1 m) coverage area. The maximum recommended mounting height is 12 feet (3.7 m).
The microphone intelligently adjusts coverage for all talkers in the coverage area. IntelliMix DSP ensures a clear signal for the
far end with AEC, noise reduction, and more.

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1. Install the MXA901 and other devices. Connect all devices to PoE ports on the network switch using Ethernet cable.
2. Connect the computer running Designer to the same network.
3. Open Designer. Check that you’re connected to the correct network in File > Designer preferences.
4. Open a new design and drag the devices into the design.

Step 2: Route Audio and Apply DSP

The easiest way to route audio and apply DSP is with Designer's auto route feature. This feature routes audio signals, applies
DSP settings, turns on mute synchronization, and enables LED control for connected devices.

1. Select Auto route. Designer makes the following routes:

◦ MXA901 to ANIUSB-MATRIX
◦ ANIUSB-MATRIX USB output to computer with videoconferencing software
◦ ANIUSB-MATRIX Dante output to MXA901 AEC reference and MXN5-C loudspeakers
You can also route audio manually in Designer or use Dante Controller.

2. Check the audio routes, matrix mixer routes, and other settings to make sure they fit your needs.
3. Select Deploy and connect to send the settings to the installed devices. Designer walks you through associating the de­
sign devices with the online devices.

Step 3: Listen and Adjust

1. Connect the computer with videoconferencing software (such as Zoom or Microsoft Teams) to the ANIUSB-MATRIX's
USB port.

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2. Open the videoconferencing software on the computer connected to the ANIUSB-MATRIX. In the settings, choose the
ANIUSB-MATRIX as the speaker and microphone.
3. Place a test call with the whole system and have the far-end caller tell you how your microphone signal sounds. Make
gain, EQ, or DSP adjustments in the MXA901's IntelliMix tab.

4. If needed, move the microphone's coverage area in the room's Coverage tab.

You can also listen to the microphone signal directly using a Dante headphone amp to help make adjustments.

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MXA901 Web Application Setup Example

This example uses device web applications and Dante Controller to connect an MXA901 and an ANIUSB-MATRIX. You might
use web applications and Dante Controller if:

• You don't have many Shure devices to manage

• You need to route audio to third-party Dante devices

You can use other combinations of devices with the MXA901, but setup process is similar if you're working with web applica­
tions and Dante Controller. After completing this basic setup process, you should be able to:

• Open the MXA901's web application

• Route audio and adjust DSP settings
• Understand the basic workflow for working with device web applications and Dante Controller

This example uses:

• Cat5e (or better) Ethernet cable

• Network switch that provides Power over Ethernet (PoE)
• Computer with Shure Update Utility and Dante Controller software
• ANIUSB-MATRIX

Step 1: Install and Connect

The MXA901 has a 20 x 20-foot (6.1 x 6.1 m) coverage area. The maximum recommended mounting height is 12 feet (3.7 m).
The microphone intelligently adjusts coverage for all talkers in the coverage area. IntelliMix DSP ensures a clear signal for the
far end with AEC, noise reduction, and more.

1. Install the MXA901 and other devices. Connect devices to PoE ports on the network switch using Ethernet cable.
2. Connect a computer with Shure Update Utility and Dante Controller software to the same network.
3. Open Shure Update Utility. Find the MXA901 in the list of online devices and double-click to open the microphone's
web application.

Step 2: Route Audio

Use Dante Controller to route audio to and from other Dante devices. We'll route the MXA901's microphone signal to an
ANIUSB-MATRIX for this example.

1. Open Dante Controller and find both devices in the list of transmitters and receivers.
2. Make these routes:
◦ MXA901 automix output to ANIUSB-MATRIX input
◦ ANIUSB-MATRIX output to MXA901 AEC reference input. The AEC reference signal is usually the same one that
feeds the room's loudspeakers.

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3. Send audio from the ANIUSB-MATRIX to other sources using the ANIUSB-MATRIX's matrix mixer. Open the ANIUSB-
MATRIX web application with Shure Web Device Discovery. A common destination is a computer connected by USB
with videoconferencing software (such as Zoom or Microsoft Teams).

4. In your videoconferencing software, select the correct microphone and loudspeaker sources.

Step 3: Listen and Adjust

1. Place a test call with the whole system and have the far-end caller tell you how your microphone signal sounds. Make
gain, EQ, or DSP adjustments in the MXA901's IntelliMix tab.

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2. If needed, move the microphone's coverage area in the Coverage tab.

You can also listen to the microphone signal directly using a Dante headphone amp to help make adjustments.

MXA901 Parts

1. RJ-45 network port

2. Network status LED (green)
◦ Off = No network link
◦ On = Network link established
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◦ Flashing = Network link active

3. Network speed LED (amber)
◦ Off = 10/100 Mbps
◦ On = 1 Gbps
4. Eyelet screw holes for suspension mounting
5. VESA MIS-D mounting holes (75 mm square)
6. Removable cover for network port
7. Holes for pole mount and Gripple mount cover clips
8. Reset button
9. Mute status LED

Customize LED color and behavior in the control software: Settings > Lights.

MXA901 Mute Status LED Default Settings

Microphone Status LED Color/Behavior

Active Green (solid)

Muted Red (solid)

Hardware identification Green (flashing)

Firmware update in progress Green (progresses along bar)

Network reset: Red (progresses along bar)

Reset
Factory reset: Triggers device power-up

Error Red (split, alternate flashing)

Device power-up Blue (moves quickly back and forth across bar)

Note: If LEDs are off, they will still turn on when the device powers up or when an error state occurs.

If the MXA901 is in a room that uses Designer's call status feature, the mute status LEDs are off when not in a video­
conferencing call.

Power Over Ethernet (PoE)

This device requires PoE to operate. It is compatible with Class 0 PoE sources.
Power over Ethernet is delivered in one of the following ways:

• A network switch that provides PoE

• A PoE injector device

Dante Channels
The MXA901 has:

• 1 automix output with IntelliMix DSP

• 1 AEC reference input

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Model Variations
SKU Description

MXA901AL-R Aluminum round microphone

MXA901B-R Black round microphone

MXA901W-R White round microphone

Optional Accessories
• A901B-R-GM: Gripple suspension mount kit with black cover
• A901W-R-GM: Gripple suspension mount kit with white cover
• A901B-R-PM-1.5IN: 1.5-in. pole mount kit with black cover
• A901W-R-PM-1.5IN: 1.5-in. pole mount kit with white cover
• A901B-R-PM-3/8IN: 3/8-in. pole mount kit with black cover
• A901W-R-PM-3/8IN: 3/8-in. pole mount kit with white cover
• A901-R-TB tile bridge kit
• A901-R-HCM ceiling mount

What's in the Box

Array microphone MXA901-R

Hardware kit with:

Network port cover

Surface mount RPM901-R-INSTALL KIT
Round VESA bracket
M4 screws (4)

Reset Button
The reset button is behind the grille. To push it, use a paper clip or other tool. You can also use the control software to reset the
device.

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Reset Modes
• Network reset (press for 4-8 seconds): Resets all Shure control and audio network IP settings to factory defaults. Red
LED along bar.
• Full factory reset (press for more than 8 seconds): Resets all network and configuration settings to the factory defaults.
Blue LED along bar.

MXA901 Control Software

There are 2 ways to control the MXA901:

1. Use Shure Designer software

◦ Control all Shure devices in one place
◦ Route audio to and from Shure devices
2. Access the MXA901's web application with Shure Update Utility
◦ Control 1 microphone at a time
◦ To route audio, use Dante Controller software

Control Devices with Shure Designer Software

Use Shure Designer software to control this device's settings. Designer enables integrators and system planners to design au­
dio coverage for installations using MXA microphones and other Shure networked devices.

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To access your device in Designer:

1. Download and install Designer on a computer connected to the same network as your device.
2. Open Designer, and check that you’re connected to the correct network in File > Designer preferences.
3. Click Online devices. A list of online devices appears.
4. To identify devices, select a device and click ID in the Properties menu. Double-click the device to open the settings.

From here, you can add devices to designs or online rooms and route audio to other Shure devices. Learn more at [Link]/
designer.

Open the Web Application with HTTPS

This device’s browser­based web application uses an HTTPS connection for confidentiality and authenticity. HTTPS encrypts
information sent between the device and the web application.
To open the web application:

1. Open Shure Update Utility and check that you're connected to the same network as the device.
2. Double-click the device's IP address to open the web application in your browser.
3. The web application uses self-signed certificates. You may see a warning message in your browser the first time you
open the web application. Click Advanced and select the option to trust the connection.

To control HTTPS settings, go to Settings > Services in Designer or the web application.
For more help, refer to our step-by-step video about HTTPS web applications.

Available in firmware 6.2 and newer

Firmware Updates
Firmware is embedded software in each component that controls functionality. Periodically, new versions of firmware are devel­
oped to incorporate additional features and enhancements. You can update firmware using Shure Update Utility or Shure­
Cloud.
Download Shure Update Utility at [Link]/suu.
For release notes and more details about releases, visit the Software and Firmware Archive.

MXA901 Coverage
In auto coverage mode, adjust the size and position of one coverage area to capture every speaker in a designated area. Dis­
able auto coverage mode to place and adjust eight steerable lobes.
By default, auto coverage mode is enabled on the MXA901. In this mode, the MXA901 uses Single-Zone Automatic Coverage
technology. Adjust one coverage area to any dimension between 10 x 10 feet (3 m x 3 m) to 20 x 20-foot (6.1 x 6.1 m). The
coverage area captures every talker in it with minimal configuration.
To access microphone coverage settings:

• Designer: Add the microphone to a room and go to Coverage.

• Web application: Go to Coverage.

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Any talker in the blue coverage area has microphone coverage. Click and drag to move the coverage area up to 4 feet (1.2 m)
in any direction.
In auto coverage mode, the MXA901 provides 1 automixed output with IntelliMix DSP for the far end. For most rooms, all you
need to do is install the microphone above the coverage area and route the audio signal using Shure Designer software or
Dante Controller.

Tips for Great Coverage in Auto Coverage Mode

• Move the coverage area to match where people sit in the room.
• If using multiple MXA901s in a space, set up the coverage areas so they don't overlap.

How Does Coverage Work?

When you use automatic coverage, the microphone captures any talkers inside the boundaries of the coverage area that you
configure. You can adjust the coverage area to any dimension between 10 x 10 feet (3 m x 3 m) to 20 x 20-foot (6.1 x 6.1 m).
If you turn off automatic coverage, you can manually steer up to 8 lobes.

How Much Space Does the MXA901 Cover?

The MXA901's maximum microphone coverage area is 20 x 20 feet (6.1 x 6.1 m). For most rooms, Shure recommends:

• Maximum distance from talker to microphone: 16 feet (4.9 m)

• Maximum mounting height: 12 feet (3 m)

The maximum distance from talker to microphone and maximum mounting height also depend on your room's acoustics, con­
struction, and materials. Acoustically treated rooms that are less reverberant generally sound better and help improve your mi­
crophone signal.

Use Steerable Lobes

Automatic coverage = Off
To use steerable lobes, turn off automatic coverage:

• Designer: [Your room] > Coverage > MXA901 > Properties > Coverage > Auto coverage
• Web application: Settings > General > Automatic coverage

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With automatic coverage off, you can manually position up to 8 microphone lobes. This mode is best for when you need direct
outputs, like for a multi-zone voice lift system. The microphone doesn't use coverage areas when automatic coverage is off.

Use Case: 2 MXA901s in a Room

In larger spaces, you can use multiple MXA901s to pick up all talkers. This example uses:

• 2 MXA901s in auto coverage mode

• 4 MXN5-C loudspeakers
• 1 P300

Tips for Working with Multiple MXA901s

• Use Designer so that you can see the coverage area for each microphone on the same coverage map.
• Set up coverage areas so that they don't overlap.
• Route microphone signals to a processor with an automixer. The automixer mixes the signal from each MXA901 based on
who is talking.
◦ Shure options: P300 or a PC with IntelliMix Room software
◦ The ANIUSB-MATRIX works best with 1 microphone because it doesn't have an automixer.

Use Designer's Auto Route

Designer's auto route speeds up the process of connecting systems with 1 audio processor and at least 1 microphone. Auto
route also creates mute control routes in rooms with MXA network mute buttons. When you select Auto route, you can direct
Designer to:

• Create audio routes and mute control routes

• Adjust audio settings
• Turn on mute synchronization
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• Enable LED logic control for applicable devices

The settings are optimized for your particular combination of devices. You can adjust settings further, but auto route gives you a
good starting point. Auto route works with any device in Designer.
To use auto route:

1. Place all relevant devices in a design.

2. Select Auto route. Designer optimizes microphone and DSP settings for your equipment combination.

If you remove or add devices, select Auto route again.

Note: The auto route process clears any manual routes you may have made in your design.

After auto routing a room, check and adjust settings to fit your needs. You may need to:

• Delete unnecessary routes.

• Check levels and adjust gain.
• Check that AEC reference signals are correctly routed and received in a test call.
• Fine-tune DSP blocks.
• Adjust your processor's matrix mixer routes.

If you want to auto route an online room, turn on online room editing in File > Designer preferences.

Note: Changes to an online room may cause audio to briefly drop out.

Refer to Designer's Troubleshooting section for help with routing.

Adjust Microphone Levels

To adjust microphone gain, open the MXA901 in the control software and go to IntelliMix.

1. Make a test call with your videoconferencing software.

2. Talk in all parts of the coverage area at a normal speech volume and have someone on the far end listen to your signal.
Adjust gain as needed. The coverage area gain fader is post-gate.
3. Adjust EQ settings as needed. You can use EQ to improve speech intelligibility and control problematic frequencies in a
room (such as a low-frequency rumble caused by HVAC systems). You can also make changes to IntelliMix DSP blocks
here.
4. If needed, listen to the microphone signal directly using a Dante headphone amp or with Dante Virtual Soundcard.

Mute the MXA901

The MXA901 has 2 mute points:

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1. IntelliMix output mute: Mutes the IntelliMix output channel

2. Device mute: Mutes the microphone. This mute button also changes the mute status LED. The mute icon on Routing
page is for device mute.

Speech Gating Threshold and Enhanced Noise Filtering

Speech gating threshold and enhanced noise filtering work together to enhance the microphone's sound.

• Speech gating threshold:

◦ Provides increased control over the automixer gating decision, focusing on speech sources over noise sources
◦ Low setting preserves speech better
◦ High setting is more aggressive at gating off for noise sources
• Enhanced noise filtering:
◦ Removes noise from the automix output signal
◦ Is designed for noises that are inside a microphone’s coverage area but that are not located next to a person talking

Examples of noise include:

• Shuffling papers across the table from a person talking

• Keyboard across the table from a person talking
• Loud food container across the table from a person talking

Shure DSP Features for Noise

DSP Feature Purpose Available in:

Removes constant background noise

Noise reduction All devices with IntelliMix DSP
(such as HVAC)

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DSP Feature Purpose Available in:

Removes noise sources that:

Firmware 6.2 and newer for:
Are in the microphone's coverage area
Are not immediately next to a person MXA710, MXA901, MXA902: On or off
Enhanced noise filtering
talking. Example: If a person talking settings
opens a bag of chips, you will still hear MXA920: Low, medium, or high settings
the bag.

Removes any noise, even noise that

AI denoiser happens immediately next to a person IntelliMix Room software
talking

In this example, enhanced noise filtering removes loud typing sounds happening on one end of the coverage area and focuses
on the person speaking.

To use speech gating threshold and enhanced noise filtering:

1. In the microphone’s control software, go to IntelliMix > Properties. Scroll down to turn on the 2 settings.
2. Make a test call. Have someone on the far end tell you how the signal sounds and adjust as needed.

Note: If the microphone is routed to IntelliMix Room and you’re using the AI denoiser feature, turn off enhanced noise filtering.

How to Install the MXA901

There are many ways to install the MXA901 to get great coverage in small- to medium-sized meeting rooms.
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Installation Best Practices

• Don't place the microphone behind obstructions.
• Coverage depends on your room's acoustics, construction, and materials. Take these into consideration when planning.
• For most rooms, Shure recommends 12 feet (3.7 m) as the maximum mounting height.

Mounting Options
• Surface mount accessory (included)
• 1.5-in. NPT pole
• 3/8-in. threaded rod
• Suspend from ceiling
• Drywall ceiling
• Ceiling tile
• VESA mounting device

Install the MXA901-R on a Ceiling

Use the included surface mount to attach MXA901-R microphones to junction boxes or wood ceiling joists. You can route the
Ethernet cable through the hole in the center of the mount or out the side.
To get started, you will need:

• Surface mount
• Round VESA bracket
• M4 screws (4)
• Screws to attach surface mount to ceiling (drywall anchors not recommended)*
• Ethernet cable*

*Not included

1. Install the surface mount on a junction box or wood ceiling joist using a minimum of 2 screws. Follow any local regula­
tions.

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2. Attach the round VESA bracket to the microphone using the 4 included M4 screws.

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3. Route the Ethernet cable. The cable can route through the hole in the surface mount (1) or out the side (2). Connect it
to the microphone and install the network port cover.

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4. Align the 4 openings on the round VESA bracket with the 4 posts on the surface mount. Lift the microphone into the
surface mount and turn it to the right until it’s fully secured in the surface mount.

Tip: The microphone rotates 90° clockwise to lock into position. Use this as a guide to plan how to orient the mute sta­
tus LED in your space.

5. To remove the microphone from the surface mount, turn it all the way to the left and lift it down.

To adjust the microphone's LED position:

1. Remove the microphone from the surface mount.

2. Slightly loosen the screws holding the surface mount in place.
3. Rotate the surface mount to the desired position and tighten the screws again. Reinstall the microphone to check the
LED’s position. Repeat as needed.

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VESA Standardized Mounting

The rear plate has 4 threaded holes for attaching the microphone to a VESA mounting device. The mounting holes follow the
VESA MIS-D standard:

• Screw specification: M4 thread (hole depth = 9.15 mm)

• Hole spacing: 75 mm square

Follow any local regulations when using VESA mounting devices.

IntelliMix DSP
This device contains IntelliMix digital signal processing blocks that can be applied to the microphone's output. The DSP blocks
include:

• Acoustic echo cancellation (AEC)

• Automatic gain control (AGC)
• Noise reduction
• Compressor
• Delay

To access, go to the IntelliMix view. Double-click a DSP block to open the settings.

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DSP Best Practices

• Apply DSP blocks as needed. Run a test of your system without DSP and then add processing as needed to fix any issues
that you hear in the audio signal.
• Use Designer's auto route as a DSP starting point. The auto route process applies Shure's recommended DSP settings for
the room's mix of devices. You can then customize settings to fit your needs.
• Avoid duplicating DSP blocks.
◦ Example: If you plan to use a mic's noise reduction processing, turn off the noise reduction on any connected proces­
sors (Shure or third-party). Conversely, if you use noise reduction on a connected processor, turn off the mic's noise
reduction.
• Unless you encounter video that lags behind audio, set delay to off.

Acoustic Echo Cancellation (AEC)

Use acoustic echo cancellation (AEC) to keep your microphone signal clear and free of distracting echo on calls. Echo hap­
pens when your microphone picks up sound from your loudspeakers and sends it back to others on the call as echo.
AEC is a benefit for everyone else on the call: they hear you clearly with no annoying echo.

AEC Tips
When possible, optimize the acoustic environment using these tips:

• Reduce loudspeaker volume.

• Position loudspeakers farther from microphones.
• Avoid pointing loudspeakers directly at microphone coverage areas.
• Avoid duplicating AEC processing.
◦ Example: If you plan to use a mic's AEC processing, turn off the AEC on any connected processors (Shure or third-
party). Conversely, if you use AEC on a connected processor, turn off the mic's AEC.
◦ Designer's auto route process selects Shure's recommended device for AEC processing based on the mix of Shure
devices in the room.

Provide a Reference Signal for AEC

To apply AEC, provide a far end reference signal. For best results, use the same signal that feeds the room's local reinforce­
ment system.
Designer's auto route process automatically routes an AEC reference signal. However, you should check that Designer choos­
es the reference signal you want to use.
To provide a reference signal, use Designer or Dante Controller to route the far end reference signal to the device's AEC Refer­
ence In channel.

Note: Always send an AEC reference signal to microphones with AEC processing, even if you are using a separate DSP for AEC. Some microphones use this
reference signal to help improve mic coverage. Designer's auto route feature automatically creates these routes.

AEC Settings
Use the reference meter to visually verify the reference signal is present. The reference sig­
Reference Meter
nal should not be clipping.

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Echo return loss enhancement (ERLE) displays the amount of echo being removed in dB. If
ERLE the reference source is connected properly, ERLE meter activity corresponds to the refer­
ence meter.

Reference Indicates which channel is serving as the far end reference signal.

The primary component of the acoustic echo canceller is an adaptive filter. Non­linear pro­
cessing supplements the adaptive filter to remove any residual echo caused by acoustic ir­
regularities or changes in the environment.
Auto (default)*: For best results, use this setting. The non­linear processing level automati­
cally adapts to changes in the acoustic environment.
Non-Linear Processing Low: Use in rooms with controlled acoustics and minimal echoes. This setting provides the
most natural sound for full duplex.
Medium: Use in typical rooms as a starting point. If you hear echo artifacts, try using the
high setting.
High: Use to provide the strongest echo reduction in rooms with bad acoustics, or in situa­
tions where the echo path frequently changes.

* Auto setting available in firmware 6.2 and newer

Noise Reduction
Noise reduction keeps the focus on your voice by reducing the level of background noise. Noise reduction is best for constant
noise sources such as:

• Loud HVAC systems

• Network switch or server fans
• Display projectors

Noise reduction is a dynamic processor which calculates the noise floor in a room and removes noise throughout the entire
spectrum with maximum transparency.

Automatic Gain Control (AGC)

Automatic gain control automatically adjusts channel levels to ensure consistent volume for all talkers in all scenarios. For qui­
eter voices, it increases gain. For louder voices, it attenuates the signal.
Enable AGC on channels where the distance between the talker and the microphone may vary, or in rooms where many differ­
ent people will use the conferencing system.
Automatic gain control happens post-gate (after the automixer) and does not affect when the automixer gates on or off.

Target Level (dBFS)

Use −37 dBFS as a starting point to ensure adequate headroom and adjust if necessary. This represents the RMS (aver­
age) level, which is different from setting the input fader according to peak levels to avoid clipping.

Maximum Boost ( dB)

Sets the maximum amount of gain that can be applied

Maximum Cut ( dB)

Sets the maximum attenuation that can be applied

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Tip: Use the boost/cut meter (not available on all microphones) to monitor the amount of gain added or subtracted from the
signal. If the meter is always reaching the maximum boost or cut level, adjust the input fader so the signal is closer to the target
level.

Delay
Use delay to synchronize audio and video. When a video system introduces latency (where you hear someone speak, and
their mouth moves later), add delay to align audio and video.
Delay is measured in milliseconds. If there is a significant difference between audio and video, start by using larger intervals of
delay time (500-1000 ms). When the audio and video are slightly out of sync, use smaller intervals to fine-tune.

Compressor
Use the compressor to control the dynamic range of the selected signal.

Threshold

When the audio signal exceeds the threshold value, the level is attenuated to prevent unwanted spikes in the output sig­
nal. The amount of attenuation is determined by the ratio value. Perform a soundcheck and set the threshold 3-6 dB above
average talker levels, so the compressor only attenuates unexpected loud sounds.

Ratio

The ratio controls how much the signal is attenuated when it exceeds the threshold value. Higher ratios provide stronger
attenuation. A lower ratio of 2:1 means that for every 2 dB the signal exceeds the threshold, the output signal will only ex­
ceed the threshold by 1 dB. A higher ratio of 10:1 means a loud sound that exceeds the threshold by 10 dB will only ex­
ceed the threshold by 1 dB, effectively reducing the signal by 9 dB.

Adjust the Parametric Equalizer (PEQ)

Maximize audio quality by adjusting the frequency response with the parametric equalizer.
Common equalizer applications:

• Improve speech intelligibility

• Reduce noise from HVAC systems or video projectors
• Reduce room irregularities
• Adjust frequency response for reinforcement systems

Setting Filter Parameters

Adjust filter settings by manipulating the icons in the frequency response graph, or by entering numeric values. Disable a filter
using the checkbox next to the filter.

PEQ Filter Settings

Setting Function

Only the first and last band have selectable filter types.

Parametric: Attenuates or boosts the signal within a cus­

tomizable frequency range
Filter Type Low Cut: Rolls off the audio signal below the selected fre­
quency
Low Shelf: Attenuates or boosts the audio signal below the
selected frequency

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Setting Function
High Cut: Rolls off the audio signal above the selected fre­
quency
High Shelf: Attenuates or boosts the audio signal above the
selected frequency

Frequency Select the center frequency of the filter to cut or boost

Gain Adjusts the level for a specific filter (+/− 18 dB)

Adjusts the range of frequencies affected by the filter. As this

Q
value increases, the bandwidth becomes thinner.

Adjusts the range of frequencies affected by the filter. The

value is represented in octaves.
Width
Note: The Q and width parameters affect the equalization curve in the same
way. The only difference is the way the values are represented.

Copy and Paste Equalizer Channel Settings

Use to quickly apply the same PEQ setting across multiple channels.

1. Select the PEQ of the desired channel.

2. Click copy.
3. Select the channel to apply the PEQ setting to and click paste.

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Equalizer Applications
Conferencing room acoustics vary based on room size, shape, and construction materials. Use the guidelines in following ta­
ble.

Uses for EQ
EQ Application Suggested Settings

Add a high shelf filter to boost frequencies greater than 1

Treble boost for improved speech intelligibility
kHz by 3-6 dB

HVAC noise reduction Add a low cut filter to attenuate frequencies below 200 Hz

Identify the specific frequency range that "excites" the room:

1. Set a narrow Q value.

2. Increase the gain to between +10 and +15 dB, and
then experiment with frequencies between 1 kHz and
Reduce flutter echoes and sibilance 6 kHz to pinpoint the range of flutter echoes or sibi­
lance.
3. Reduce the gain at the identified frequency (start be­
tween −3 and −6 dB) to minimize the unwanted room
sound.

Identify the specific frequency range that "excites" the room:

1. Set a narrow Q value.

2. Increase the gain to between +10 and +15 dB, and
then experiment with frequencies between 300 Hz
Reduce hollow, resonant room sound
and 900 Hz to pinpoint the resonant frequency.
3. Reduce the gain at the identified frequency (start be­
tween −3 and −6 dB) to minimize the unwanted room
sound.

EQ Contour
Use the EQ contour to quickly apply a high-pass filter at 150 Hz to the microphone's signal.
Select EQ contour to turn it on or off.

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Mute Sync
It’s important to be able to see if a room is muted or unmuted during a call. You want devices to show the same mute status as
the videoconferencing software. Shure devices use logic and mute sync to make this happen.

• Logic: Aligns mute status across Shure devices in the room. The processor or access point is the controller.
• Mute sync: Aligns mute between the processor and the videoconferencing software, which is on a computer connected to
the processor by USB. The processor’s automix output is muted or unmuted to change the mute status of the system.

When mute sync is working correctly, you can mute a device (networked mute button or microphone mute button) or the video­
conferencing software to mute the room.
To use mute sync:

1. In Designer, create audio and mute control routes between devices in the room.
2. Connect a computer with videoconferencing software to the processor's USB port.
3. Turn on mute sync and logic:
◦ Processors: [Your device] > Settings > Mute control
◦ MXA320, MXA310 ,and MXA mute button: Settings > Logic control > Mute control function > Logic
out
◦ Microphones without physical mute button: Logic is always on

Designer's auto route process configures all necessary mute sync and logic settings for you.

Compatible Shure Logic Devices

• P300 (Also mutes supported soft codecs connected by USB)
• ANIUSB-MATRIX (Also mutes supported soft codecs connected by USB)
• IntelliMix Room software (Also mutes supported soft codecs connected by USB)
• ANIUSB-C
• MXA901
• MXA902
• MXA910
• MXA920
• MXA925
• MXA710
• MXA320
• MXA310
• Network Mute Button
• ANI22-BLOCK

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• ANI4IN-BLOCK
• Logic-enabled MX microphones connected to ANI22-BLOCK or ANI4IN-BLOCK
◦ MX392
◦ MX395-LED
◦ MX396
◦ MX405/410/415 used with MX400DP base
◦ MX412D
◦ MX418D

For help with specific mute sync implementations, see our FAQs.

Security
Encryption
Audio is encrypted with the Advanced Encryption Standard (AES-256), as specified by the US Government National Institute of
Standards and Technology (NIST) publication FIPS-197. Shure devices that support encryption require a password to make a
connection. Encryption is not supported with third-party devices.
In Designer, you can turn on encryption for all devices in a room: [Your room] > Settings > Audio encryption.
To activate encryption in the web application, go to Settings > Audio encryption > Enable encryption.

Important: For encryption to work:

• All Shure devices on your network must use encryption.

• Disable AES67 in Dante Controller. AES67 and AES-256 cannot be used at the same time.

Set Up the 802.1X Protocol for a Device

Select Shure devices support the IEEE 802.1X port access protocol for network authentication.

Important: To use the 802.1X security protocol with Shure devices, set the network switch to multiple host authentication. You
must also make accommodations to allow the audio network interface to connect to the network. The audio network interface
doesn't support the 802.1X protocol.

Setting up 802.1X is a two-part process.

To set up 802.1X, you will need:

• Details about your authentication server's EAP method

• Any required credentials or certificates for that method, for example:
◦ MD5 and PWD
1. User ID and passphrase
◦ TLS and PEAP
1. User ID and passphrase
2. Certificate (with certificate types) in the .PEM format
• Any passwords to access the devices if they are password locked

Step 1: Configure Settings on Test Network

1. Connect the device to your test network and discover it using Designer.
2. Initialize the device if necessary. Open the device and go to Settings > Network > 802.1X.
3. Choose your EAP method from the menu.

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4. Enter any required credentials and load any necessary certificates.

5. Press Save to save the 802.1X settings to the device.
6. Enable 802.1X and select Reboot later.

Step 2: Connect to a Credentialed Network

1. Connect your device to the credentialed network.
2. Ensure that Designer is connected to the credentialed network.
3. Go to Settings > Network > 802.1X and enable 802.1X. Reboot the device for the 802.1X settings to take effect.
4. If the device doesn’t appear in Designer after the reboot, reconnect to the test network and check all 802.1X settings for
the selected EAP method.

Turn Off or Clear 802.1X Settings

You can turn off 802.1X settings temporarily, or clear them from the device. Open the device and go to Settings > Network
> 802.1X

• Disable: Click the 802.1X switch to turn off 802.1X settings. Click the switch again to enable 802.1X.
• Clear: Click Clear 802.1X settings to remove 802.1X settings from the device.

Note: Resetting to factory default clears all 802.1X settings.

Change 802.1X Settings

You may need to change a device’s 802.1X settings if the enterprise’s 802.1X settings are changing. The best way to do this is
to change the 802.1X settings on the devices, and then make changes to the authentication server.
To change device settings:

1. While still connected to the credentialed network, find the device in Designer and go to Settings > Network >
802.1X.
2. Make changes and click Save.
3. Make any changes to the authentication server.
4. Reboot your devices. The devices should connect to the credentialed network with the updated 802.1X settings.

Troubleshooting 802.1X Setup Issues

If the device doesn’t appear in Designer on the credentialed network, there’s a problem with the device’s 802.1X settings. To
troubleshoot, take the device off the credentialed network and connect it to the test network. You can make any necessary
changes to the 802.1X settings, and then reconnect to the credentialed network.
If you attempt to enable 802.1X on a device, but the authentication fails, you will see this notification:

If this occurs, check with your system administrator.

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Networking
Networking Best Practices
When connecting Shure devices to a network, use the following best practices:

• Always use a "star" network topology by connecting each device directly to the switch or router.
• For most uses, connect Shure networked devices to the same network and set to the same subnet.
◦ If needed, use Designer to discover devices across subnets.
• Disable unused network ports on Shure devices when possible.
• Allow all Shure software through the firewall on your computer.
• Use only 1 DHCP server per network. Disable DHCP addressing on additional servers.
• Power on the switch and DHCP server before powering on the Shure devices.
• To expand the network, use multiple switches in a star topology.
• Keep device firmware updated to avoid compatibility issues.

Switch and Cable Recommendations for Dante Networking

Switches and cables determine how well your audio network performs. Use high­quality switches and cables to make your au­
dio network more reliable.
Network switches should have:

• Gigabit ports. 10/100 switches may work on small networks, but gigabit switches perform better.
• Power over Ethernet (PoE) or PoE+ ports for any devices that require power
• Management features to provide information about port speed, error counters, and bandwidth used
• Ability to switch off Energy Efficient Ethernet (EEE). EEE (also known as "Green Ethernet") may cause audio dropouts and
problems with clock synchronization.
• Diffserv (DSCP) Quality of Service (QoS) with strict priority and 4 queues

Ethernet cables should be:

• Cat5e or better
• Shielded

For more information, see our FAQ about switches to avoid.

Device IP Configuration
This Shure device uses 2 IP addresses: one for Shure control, and one for Dante audio and control. For most installations, the
Shure control and Dante audio IP addresses should be in the same subnet range.

• Shure control
◦ Carries data for Shure control software, firmware updates, and third-party control systems (such as AMX or Crestron)
• Dante audio and control
◦ Carries Dante digital audio and control data for Dante Controller
◦ Requires a wired, gigabit Ethernet connection to operate

To access these settings in Designer, go to [Your device] > Settings > IP configuration.
Devices with 1 RJ-45 port do not natively support Dante split or redundant modes.

Note:Refer to our FAQ if you're using any Shure profiles on NETGEAR M4250-series switches.

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Setting Latency
Latency is the amount of time for a signal to travel across the system to the outputs of a device. To account for variances in la­
tency time between devices and channels, Dante has a predetermined selection of latency settings. When the same setting is
selected, it ensures that all Dante devices on the network are in sync.
These latency values should be used as a starting point. To determine the exact latency to use for your setup, deploy the set­
up, send Dante audio between your devices, and measure the actual latency in your system using Audinate's Dante Controller
software. Then round up to the nearest latency setting available, and use that one.
Use Audinate's Dante Controller software to change latency settings.

Latency Recommendations
Latency Setting Maximum Number of Switches

0.25 ms 3

0.5 ms (default) 5

1 ms 10

2 ms 10+

QoS (Quality of Service) Settings

QoS settings assign priorities to specific data packets on the network, ensuring reliable audio delivery on larger networks with
heavy traffic. This feature is available on most managed network switches. Although not required, assigning QoS settings is
recommended.

Note: Coordinate changes with the network administrator to avoid disrupting service.
®
To assign QoS values, open the switch interface and use the following table to assign Dante -associated queue values.

• Assign the highest possible value (shown as 4 in this example) for time-critical PTP events
• Use descending priority values for each remaining packet.

Dante QoS Priority Values

Priority Usage DSCP Label Hex Decimal Binary

Time-critical PTP
High (4) CS7 0x38 56 111000
events

Medium (3) Audio, PTP EF 0x2E 46 101110

Low (2) (reserved) CS1 0x08 8 001000

None (1) Other traffic BestEffort 0x00 0 000000

Note: Switch management may vary by manufacturer and switch type. Consult the manufacturer's product guide for specific configuration details.

For more information on Dante requirements and networking, visit [Link].

Networking Terminology
PTP (Precision Time Protocol): Used to synchronize clocks on the network
DSCP (Differentiated Services Code Point): Standardized identification method for data used in layer 3 QoS prioritization

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Ports, Protocols, and Firewall Rules

For information about IP ports and protocols or firewall rules, go to:

• IP Ports and Protocols for Shure Devices

• Firewall Rules for Shure Software Applications

Digital Audio Networking

®
Dante digital audio is carried over standard Ethernet and operates using standard internet protocols. Dante provides low la­
tency, tight clock synchronization, and high Quality­of­Service (QoS) to provide reliable audio transport to a variety of Dante de­
vices. Dante audio can coexist safely on the same network as IT and control data, or can be configured to use a dedicated net­
work.

Compatibility with Dante Domain Manager

This device is compatible with Dante Domain Manager software (DDM). DDM is network management software with user au­
thentication, role-based security, and auditing features for Dante networks and Dante-enabled products.
Considerations for Shure devices controlled by DDM:

• When you add Shure devices to a Dante domain, set the local controller access to Read Write. Otherwise, you won't be
able to access Dante settings, perform a factory reset, or update device firmware.
• If the device and DDM can't communicate over the network for any reason, you won't be able to control Dante settings,
perform a factory reset, or update device firmware. When the connection is reestablished, the device follows the policy set
for it in the Dante domain.
• If Dante device lock is on, DDM is offline, or the configuration of the device is set to Prevent, some device settings are dis­
abled. These include: Dante encryption, MXW association, AD4 Dante browse and Dante cue, and SCM820 linking.

Refer to Dante Domain Manager's documentation for more information.

Dante Flows for Shure Devices

Dante flows get created any time you route audio from one Dante device to another. One unicast Dante flow can contain up to
4 audio channels. For example: sending all 5 available channels from an MXA310 to another device uses 2 Dante flows, be­
cause 1 flow can contain up to 4 channels.
Every Dante device has a specific number of transmit flows and receive flows. The number of flows is determined by Dante
platform capabilities.

Dante Flows for Shure Devices

Shure Devices Using Plat-
Dante Platform Transmit Flow Limit Receive Flow Limit
form

ULX-D, SCM820, MXWAPT,

Brooklyn II 32 32
MXWANI, P300, MXCWAPT

MXA920, MXA910, MXA902,

Brooklyn II (without SRAM) MXA710, AD4, AD600, 16 16
APXD2

MXA920-V3, MXA902-V3,
IP Core 32 32
MXA901, DCA901, MXA925

MXA310, ANI4IN, ANI4OUT,

Ultimo/UltimoX ANIUSB-MATRIX, ANI22, 2 2
MXN5-C

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Shure Devices Using Plat-

Dante Platform Transmit Flow Limit Receive Flow Limit
form

ANIUSB-MATRIX-V3, MXN-
DEP AMP, MXN5-C-V3, MXN-6, 2 2
MXA320, ANIUSB-C

DAL IntelliMix Room 16 16

Learn more about Dante flows in our FAQs or from Audinate.

AES67
AES67 is a networked audio standard that enables communication between hardware components which use different IP au­
dio technologies. This Shure device supports AES67 for increased compatibility within networked systems for live sound, inte­
grated installations, and broadcast applications.
The following information is critical when transmitting or receiving AES67 signals:

• Update Dante Controller software to the newest available version to ensure the AES67 configuration tab appears.
• Before turning encryption on or off, you must disable AES67 in Dante Controller.
• AES67 cannot operate when the transmit and receive devices both support Dante.

Shure Device Supports: Device 2 Supports: AES67 Compatibility

Dante and AES67 Dante and AES67 No. Must use Dante.

AES67 without Dante. Any other au­

Dante and AES67 Yes
dio networking protocol is acceptable.

Separate Dante and AES67 flows can operate simultaneously. The total number of flows is determined by the maximum flow
limit of the device.

Sending Audio from a Shure Device

All AES67 configuration is managed in Dante Controller software. For more information, refer to the Dante Controller user
guide.

1. Open the Shure transmitting device in Dante Controller.

2. Enable AES67.
3. Reboot the Shure device.
4. Create AES67 flows according to the instructions in the Dante Controller user guide.

Receiving Audio from a Device Using a Different Audio Network Protocol

Third-party devices: When the hardware supports SAP, flows are identified in the routing software that the device uses. Oth­
erwise, to receive an AES67 flow, the AES67 session ID and IP address are required.
Shure devices: The transmitting device must support SAP. In Dante Controller, a transmit device (appears as an IP address)
can be routed like any other Dante device.

Paint MXA901 Microphones

The grille of MXA901 microphones can be painted to blend in with a room's design. Shure recommends using professional
painters.

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Important: Before painting, order the RPM907 painting parts kit.

Required equipment (not included with MXA901):

• RPM907 painting kit with:

◦ Replacement grille fabric
◦ Adhesive strips
◦ LED lightpipe
◦ Hex wrench
• Adhesive thinning solvent

Definitions:

• Back panel: Back part of MXA901 with mounting attachment points. Circuit board is attached to back panel. The back
panel can't be painted.
• Grille: Detaches from back panel. The grille can be painted.

Step 1: Remove the Grille

1. Set the MXA901 on a work surface with the grille facing down. Use the hex wrench to loosen the set screw. You can
leave the set screw in place or remove it.

2. Turn the microphone over. Twist the grille counterclockwise. Gently lift the grille off the back panel. Set the back panel
aside until finished with painting.

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3. Remove the grille fabric using your fingers or a dull tool. The grille fabric is attached with adhesive.
4. Remove the LED lightpipe. The lightpipe is attached near the edge of the grille. It may be easiest to push in the LED
lightpipe from the front of the grille.

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5. Use thinning solvent to remove all adhesive on the grille.

Step 2: Prep and Paint the Grille

1. Mask any bare metal areas including the tabs and the area near the lightpipe. The back panel with the circuit board
can't be painted.

2. Paint the grille. Let paint dry completely before reassembling the microphone.

Step 3: Reassemble the Microphone

1. Install the new lightpipe so the adhesive is near the edge of the grille.
2. Install the 4 adhesive strips near the grille holes. Don't cover grille holes with adhesive.

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3. Align the new grille fabric and attach it to the adhesive strips. The fabric should cover all grille holes.

4. Place the back panel so that the board is facing up. Find the long piece of white foam on the edge of the back panel
and the angled tab with a hole. Tuck the tab under the piece of foam.

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Important: Be careful not to cut the foam with the tab. Doing so may cause acoustic issues.

The other 5 tabs should fit smoothly into the openings. Check around the mic to properly seat the tabs.

5. Turn the grille clockwise until it doesn’t turn anymore.

6. Tighten the set screw. This screw doesn't screw into anything. It prevents the grille from moving back and forth.

Use Command Strings

This device receives logic commands over the network. Many parameters controlled through Designer can be controlled using
a third-party control system, using the appropriate command string.
Common applications:

• Mute
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• LED color and behavior

• Loading presets
• Adjusting levels

A complete list of command strings is available at:

[Link]/en-US/docs/commandstrings/mxa901-r.

Integrate the MXA901 with Camera Control Systems

MXA901 microphones provide data about talker position, lobe position, and other settings. You can use this data to integrate
the microphone with camera control systems.
Refer to the MXA901 commands for camera systems for more information.

Send Talker Position Data from Multiple Microphones

Use the Optimize tracking feature in Designer to send aggregated talker position data. Use the feature to have 1 reporter mi­
crophone send talker position data from up to 3 additional follower microphones to camera systems. Camera tracking groups
can have up to 4 microphones in each group.
Optimize tracking supports faster deployments since you only need to send command string data from the reporter microphone
to the camera system, not all 4 mics individually. The feature also improves X/Y/Z accuracy because the mics can share posi­
tion data to better find a talker's position.
Before you begin:

• Don't install mics more than 12 ft. (3.6 m) from each other.
• Install all mics in your room and arrange them so that the status LED is in the same position on each mic.
• Arrange mics in the Designer room to match how they're installed. If the mics are installed 8.5 ft. apart, they must be
spaced 8.5 ft. apart in the Designer room.
• Enter the device height for each mic in Coverage > Properties > Position.
• Optimize tracking only works in online rooms.
• Optimize tracking is not compatible with Dante device lock.

To set up optimize tracking:

1. Add the mics that you want to group together to the same room in Designer. Up to 4 mics can be in 1 group.

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2. Open the online room from Designer's Online rooms list. Go to the room's Coverage view.
3. Click Optimize tracking. The software guides you through setting up a camera tracking group with up to 4 microphones.

4. After the group is set up, send the appropriate command string data from the reporter microphone to your camera sys­
tem. The reporter mic sends talker position data from all mics in the camera tracking group.
5. If you delete a mic in a camera tracking group from an online room, you must run Optimize tracking tracking again. This
step ensures that the mics provide accurate talker position information.

Troubleshooting
MXA901 Troubleshooting
Problem Solution

Check cables.
No microphone signal or signal is quiet/distorted Verify that output channel isn't muted.
Check that output levels are not set too low.

Check that coverage area is positioned correctly and mic

Microphone sound quality is muffled or hollow output levels are sufficient.
Use EQ to adjust frequency response.

Check that MXA901 is plugged in to a PoE source.

MXA901 does not power on
Check network cables and connections.

MXA901 doesn't show up in Designer Ensure that MXA901 has power.

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Problem Solution
Make sure MXA901 is on the same network and subnet as
PC.
Turn off network interfaces not used to connect to the device
(such as Wi-Fi).
Check that DHCP server is functioning (if applicable).
Reset the device if necessary.
Refer to no online devices FAQ for more help.

Ensure that MXA901 has power.

Check that Shure Web Device Discovery is updated.
MXA901 doesn't show up in Shure Web Device Discov- Make sure MXA901 is on the same network as PC.
ery Check that DHCP server is functioning (if applicable).
Reset the device if necessary.
Refer to the devices don't appear FAQ for more help.

In the web application, go to Settings > General > Ex­

Flashing red error LED port log to export the device event log. Use the event log
to get more information, and contact Shure if necessary.

Go to [Your device] > Settings > Lights. Check if

brightness is disabled or if any other settings are turned off.
No lights
If the microphone is in a room using Designer's call status
feature, mute status LEDs are off when not in a call.

Web application lags in Google Chrome browser Turn off hardware acceleration option in Chrome.

Additional Resources
• Shure Knowledge Base FAQs
• Command strings for Shure devices
• IP Ports and Protocols for Shure Devices
• Firewall Rules for Shure Software Applications
• Shure API documentation
• Shure Enterprise Networking Troubleshooting Checklist
• Training from Shure Academy
• Shure Collaboration & Conferencing YouTube channel

Download Shure Software

• Shure Designer
• ShureCloud
• Shure Update Utility
• Shure Discovery
• Software and firmware archive

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MXA901 Specifications
General
Coverage Type
Single-Zone Automatic or Steerable

Power Requirements
Power over Ethernet (PoE), Class 0

Power Consumption
10.1 W maximum

Control Software
Shure Designer or web application

Cable Requirements
Cat 5e or higher (shielded cable recommended)

Connector Type
RJ45

Plenum Rating
UL2043 (Suitable for Air Handling Spaces)

Dust Protection
IEC 60529 IP5X Dust Protected

Operating Temperature Range

−6.7°C (20°F) to 40°C (104°F)

Storage Temperature Range

−29°C (­20°F) to 74°C (165°F)

Audio
Microphone Elements
85 MEMS

Frequency Response
100 Hz to 20 kHz

AES67 or Dante Digital Output

Chan- Automatic cover­
2 total channels (1 output, 1 AEC reference in channel)
nel age on
Count

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Automatic cover- 10 total channels (8 independent transmit channels, 1 automix output, 1 AEC reference in
age off channel)

Sampling Rate 48 kHz

Bit Depth 24

Sensitivity
at 1 kHz

−4.4 dBFS/Pa

Maximum SPL
Relative to 0 dBFS overload

98.4 dB SPL

Signal-To-Noise Ratio
Ref. 94 dB SPL at 1 kHz

67.1 dB A-weighted

Latency
Does not include Dante latency

Direct outputs (Automatic coverage off) 13.6 ms

Automix output (Includes IntelliMix processing) 22.9 ms

Self Noise
26.9 dB SPL-A

Dynamic Range
71.5 dB

Built-in Digital Signal Processing

Automatic mixing, acoustic echo cancellation (AEC), noise reduction, automatic gain control, compressor,
delay, equalizer (4­band parametric), mute, gain (140 dB range)

Acoustic Echo Cancellation Tail Length

Up to 250 ms

MXA901-R Frequency Response

Frequency response measured directly on-axis from a distance of 6 feet (1.83 m).

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Dimensions

MXA901-R:

• A (Height): 1.64 in. (41.66 mm)

• B (Circumference): 13.5 in. (342.9 mm)
• C (Smaller top circumference): 11.61 in. (294.89 mm)

Weight
5 lb. (2.3 kg)

Important Safety Instructions

1. READ these instructions.
2. KEEP these instructions.
3. HEED all warnings.
4. FOLLOW all instructions.
5. DO NOT use this apparatus near water.
6. CLEAN ONLY with dry cloth.
7. DO NOT block any ventilation openings. Allow sufficient distances for adequate ventilation and install in accordance
with the manufacturer’s instructions.
8. DO NOT install near any heat sources such as open flames, radiators, heat registers, stoves, or other apparatus (in­
cluding amplifiers) that produce heat. Do not place any open flame sources on the product.

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9. DO NOT defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one
wider than the other. A grounding type plug has two blades and a third grounding prong. The wider blade or the third
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace­
ment of the obsolete outlet.
10. PROTECT the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11. ONLY USE attachments/accessories specified by the manufacturer.
12. USE only with a cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. UNPLUG this apparatus during lightning storms or when unused for long periods of time.
14. REFER all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any
way, such as power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. DO NOT expose the apparatus to dripping and splashing. DO NOT put objects filled with liquids, such as vases, on the
apparatus.
16. The MAINS plug or an appliance coupler shall remain readily operable.
17. The airborne noise of the Apparatus does not exceed 70dB (A).
18. Apparatus with CLASS I construction shall be connected to a MAINS socket outlet with a protective earthing connec­
tion.
19. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
20. Do not attempt to modify this product. Doing so could result in personal injury and/or product failure.
21. Operate this product within its specified operating temperature range.
22. Follow local regulations and consult qualified personnel if the product installation or relocation requires construction
work. Choose mounting hardware and an installation location that can support the weight of the product. Avoid loca­
tions subject to constant vibration. Use the required tools to install the product properly. Inspect the product periodically.
23. If your product has a feature to log in, upon first time start up, you must change your password.

This symbol indicates that dangerous voltage constituting a risk of electric shock is present within this unit.

This symbol indicates that there are important operating and maintenance instructions in the literature accom­
panying this unit.

Important Product Information

The equipment is intended to be used in professional audio applications.
Please consider the environment, electric products and packaging are part of regional recycling schemes and do not belong to
regular household waste.
Dante is a registered trademark of Audinate Pty Ltd.

Introduction to EMC
Electromagnetic Interference (EMI) is any signal or emission, radiated in free space or conducted along power or signal leads,
that endangers the functioning of radio navigation or other safety service or seriously degrades, obstructs, or repeatedly inter­

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rupts a licensed radio communications service. Radio communications services include but are not limited to AM/FM commer­
cial broadcast, television, cellular services, radar, air-traffic control, pager, and Personal Communication Services (PCS).
These licensed radio services, and unlicensed radio services, such as WLAN, ZIGBEE or Bluetooth, along with unintentional
radiators such as digital devices contribute to the electromagnetic environment.
Electromagnetic Compatibility (EMC) is the ability of items of electronic equipment to function properly together in the electron­
ic environment. While this equipment has been designed and determined to be compliant with regulatory agency limits for EMI,
there is no guarantee that interference will not occur in a particular installation.
Shure products are designed, tested, and classified for their intended electromagnetic environment. These electromagnetic en­
vironment classifications generally refer to the following harmonized definitions:

• Class B products are intended for use in residential/domestic environments but may also be used in non-residential/non-
domestic environments.

Note: The residential/domestic environment is an environment where the use of broadcast radio and television receivers may be expected within a dis­
tance of 10 m from where this product is used.

• Class A products are intended for use in non­residential/non­domestic environments. Class A products may also be uti­
lized in residential/domestic environments but may cause interference and require the user to take adequate corrective
measures.

EMC conformance testing is based on the use of supplied and recommended cable types. The use of other cable types may degrade EMC performance.

Regulatory Information for Class B EMC Products

CE Notice
Hereby, Shure Incorporated declares that this product with CE Marking has been determined to be in compliance with Euro­
pean Union requirements.
The full text of the EU declaration of conformity is available at the following site: [Link]
tions-of-conformity.

UKCA Notice
Hereby, Shure Incorporated declares that this product with UKCA Marking has been determined to be in compliance with UK­
CA requirements.
The full text of the UK declaration of conformity is available at the following site: [Link]
tions-of-conformity.

FCC Notice
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operat­
ed in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference with radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with ra­
dio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct
the interference by one or more of the following measures:

• Reorient or relocate the antenna of the radio/television receiver.

• Increase the separation between this equipment and the radio/television receiver.
• Plug the equipment into a different outlet so that the equipment and the radio/television receiver are on different power
mains branch circuits.
• Consult a representative of Shure or an experienced radio/television technician for additional suggestions.

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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may cause undesired operation.

Notice: The FCC regulations provide that changes or modifications not expressly approved by Shure Incorporated could void your authority to operate this
equipment.

For information regarding responsible party and other matters relating to FCC compliance, please contact Shure Incorporated,
5800 W. Touhy Avenue, Niles, Illinois 60714-4608 U.S.A. [Link]/contact

Canada, ISED Notice

Notice: The Industry Canada regulations provide that changes or modifications not expressly approved by Shure Inc. could
void your authority to operate this equipment.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada.

Environmental Regulatory Information

Waste Electrical and Electronic Equipment (WEEE) Directive

In the European Union and the United Kingdom, this label indicates that this product should not be disposed of with household
waste. It should be deposited at an appropriate facility to enable recovery and recycling.

Registration, Evaluation, Authorization of Chemicals (REACH) Directive

REACH (Registration, Evaluation, Authorization of Chemicals) is the European Union (EU) and the United Kingdom (UK)
chemical substances regulatory framework. Information on substances of very high concern contained in Shure products in a
concentration above 0.1% weight over weight (w/w) is available upon request.

Recycling Information
Please consider the environment, electric products and packaging are part of regional recycling schemes and do not belong to
regular household waste.

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