12/27/25, 3:57 PM Management Concepts and Levels
a) Why Planning is the Primary Function of an Organization
Planning is called the primary function of management because it is the foundation of all other
managerial functions.
Reasons:
1. It sets objectives and goals in advance.
2. It gives direction to organizing, staffing, directing, and controlling.
3. It reduces uncertainty about the future.
4. It ensures proper use of resources.
5. It helps in coordination of activities.
6. It provides a basis for control by comparing actual performance with plans.
b) Steps Involved in Planning
The planning process consists of the following steps:
1. Setting Objectives – Deciding what is to be achieved.
2. Establishing Planning Premises – Assumptions about future conditions.
3. Identifying Alternatives – Finding different possible courses of action.
4. Evaluating Alternatives – Analyzing merits and demerits of each option.
5. Selecting the Best Alternative – Choosing the most suitable plan.
6. Formulating Supporting Plans – Preparing policies, procedures, budgets.
7. Follow-up and Review – Monitoring progress and making changes if required.
c) Decision-Making: Definition and Process
Definition
Decision-making is the process of choosing the best course of action from available alternatives to
solve a problem.
Definition by George R. Terry:
“Decision-making is the selection based on some criteria from two or more possible alternatives.”
Process of Decision-Making
1. Identification of the problem
2. Collection of relevant information
3. Development of alternatives
4. Evaluation of alternatives
5. Selection of the best alternative
6. Implementation of the decision
7. Review and feedback
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12/27/25, 3:57 PM Management Concepts and Levels
d) Importance of Organizing
Organizing is the process of arranging tasks, resources, and authority.
Importance:
1. Clearly defines authority and responsibility.
2. Promotes specialization and division of work.
3. Ensures coordination among departments.
4. Prevents duplication of work.
5. Helps in efficient use of resources.
6. Facilitates growth and expansion of the organization.
e) Organizational Design
Organizational design refers to the process of creating a structure that defines roles,
responsibilities, authority, and communication relationships within an organization.
Objectives:
Proper allocation of tasks
Clear authority relationships
Smooth communication
Effective achievement of goals
f) Difference Between Centralization and Decentralization
Basis Centralization Decentralization
Meaning Authority concentrated at top Authority distributed to lower
level levels
Decision-making Top management All levels
Control More centralized control Shared control
Initiative Less employee initiative Encourages initiative
Suitability Small organizations Large organizations
Speed Slower decisions Faster decisions
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