APPROACHES TO LEARNING
Communication Skills
DIPLOMA
Communication Skills Communication Skills
MIDDLE YEARS
BODY LANGUAGE BODY LANGUAGE
PRIORITIES / DUE DATES PRIO
Have you ever been told, “It is not what you said, but
When meeting people you have one chance to make a Monday 9
how you said it, or “Stand up straight, don’t slouch!”?
good first impression
• people tend to remember the initial contact and make Most of what you communicate to other people has
up their mind about you nothing to do with what you are saying. Non-verbal
• you want people to see the real you, not perceived communication through your body language is telling
images you may present. people a lot more than you think.
The most powerful messages you send to others Remember first impressions count. The way you
• are not through your words communicate using body language influences how
• but through your body language; your tones of voice people see you, even before you say a word.
and the way you use your bodies.
If you want people to see the real you, think about what
You communicate through your body language by using Tuesdaythe10
your body language is telling them. Otherwise image
facial expressions you present might not be the way you want people to
• smiling and friendly see you.
• sour and sad
You communicate using body language through:
gestures Facial expressions
• holding yourself confidently • greeting people with a friendly smile
• tense and stiff • having a sad or sour look on your face
eye contact Gestures
• interested watching • confidently shaking hands when you
• looking away meet someone new Wednesday 11
listening • having your arms folded tightly across
• actively involved your chest during conversations
• paying little attention Eye contact
voice tones • showing interest by looking people in
• happy and friendly the eyes when you are having a
• dull and boring. conversation
• looking away from people while
Your willingness to co-operate with other people is clearly they are talking to you
signalled by your look and voice tones, either
Listening
• an “inviting” “I’m interested” approach or
• showing you are actively listening byThursday 12
nodding and
• a “go away” “I’m not interested” approach.
confirming what you are hearing
Your teachers will teach to their optimum when they see • paying little attention and not responding to what is
positive body language signs from the class. being said
An excellent exercise that will benefit you is to complete Voice tones
“Body Language Reflections”. • using positive tones when communicating with others
• using negative or disrespectful tones when speaking
Always think carefully about your body language
• it’s worth a lot more than words. to others
Every day, try to say, “Good Morning”, with a bright and happy
face. ACTIONS Friday 13
What are two things that I will start doing to improve my
focus on body language?
1.
2.
ACTIONS MINDFULNESS ACTIVITY
What are two things that I will start doing to improve my 42. Square breathing – look at the focus Square
focus on body language?
Saturday 14
Breathing and practise doing it for 10 minutes; how
1. relaxed do you feel?
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2.
Sunday 15
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