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Mason2017VisitorExperienceDesign

The document references various sources on design thinking and methods, including works by Robert Curedale and Hanington and Martin. It cites specific pages from these texts to support its content. Additionally, it mentions Steiner Kvale's work on conducting interviews.

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hoangnhatmaile0304
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2 views34 pages

Mason2017VisitorExperienceDesign

The document references various sources on design thinking and methods, including works by Robert Curedale and Hanington and Martin. It cites specific pages from these texts to support its content. Additionally, it mentions Steiner Kvale's work on conducting interviews.

Uploaded by

hoangnhatmaile0304
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

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Robert Curedale, Design Thinking: Process and Methods Manual (Topanga, CA: Design
Community College, 2013), 205; Hanington and Martin, Universal Methods of Design, 18, 90.
Hanington and Martin, Universal Methods of Design, 120.
Curedale, Design Thinking, 152, 225, 226.
Ibid., 215; Hanington and Martin, Universal Methods of Design, 134.
Steiner Kvale, Doing Interviews (London: Sage, 2007).

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