CONTRACT MANAGEMENT PROCESS
An effective contract management process is a structured, end-to-end
approach to overseeing agreements from initial planning through to
termination or renewal. It's designed to maximize value and minimize risk
for your business.
The following chart summarizes a comprehensive contract management
lifecycle, integrating the key phases from different models found in the
search results:
Key Stages of the Contract Management Process
The lifecycle can be broken down into four distinct phases, each
containing critical activities. The activities required can vary depending on
factors like your organization's size, the number of contracts, and their
complexity
Phase Key Stages Core Activities &
Objectives
Identify business
needs, define scope,
1. Pre-Award & and set performance
Planning & Initiation
Strategy criteria. Align
stakeholders and plan
resources
Draft contract terms
based on
specifications. Use
Drafting & Creation templates and
automation to ensure
consistency and reduce
errors
Collaborate internally
and with
2. Award & counterparties to
Negotiation
Execution redline and agree on
terms. Manage
versions to avoid errors
Secure internal
stakeholder and legal
approval. Finalize with
Approval & Signing
signatures
(increasingly via e-
signature)
Securely store the
executed contract in a
3. Post-Award Storage & Obligation searchable repository.
Management Management Track key dates,
obligations, and
milestones
Monitor supplier
performance against
Performance & KPIs. Manage
Relationship payments, incentives,
Management and ongoing
relationship to ensure
value
Analyze performance
to decide on renewal,
renegotiation, or
Renewal or
4. End of Lifecycle termination. Plan exit
Termination
strategies, including
asset reconciliation and
knowledge transfer
Common Risks & Best Practices
A weak process can lead to significant value loss, with estimates
suggesting poor contract management can cost businesses up to 9% of
their annual turnover. Common risks include missed deadlines, non-
compliance, and poor supplier performance. To mitigate these:
Start Early: Integrate contract management planning from the very
beginning of the procurement process.
Clarify Roles: Have clear responsibility maps for communication at
strategic, tactical, and operational levels.
Embrace Technology: Use Contract Lifecycle Management
(CLM) software to automate creation, centralize collaboration,
track approvals, manage repositories, and generate reminders for
renewals. AI is also emerging to help analyze terms and identify
risks.
Focus on Relationships: Actively manage both internal
stakeholder and external supplier relationships to allow the contract
to evolve and meet changing needs-8.
The Future: AI and Automation
The future of contract management is increasingly automated. Artificial
Intelligence (AI) is transforming the field by streamlining the entire
process. AI can automate contract creation, analyze terms to identify
potential risks, and enhance overall contract security and visibility,
making it a powerful tool for improving efficiency and accuracy