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MFA UserGuide

This user guide provides step-by-step instructions for setting up Multi-Factor Authentication (MFA) for the Funding Hub. Users can choose to receive their MFA Token Number via text message (SMS) or a smartphone application like Google Authenticator. After setup, users must enter the token number received to log in to the Funding Hub.

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4 views2 pages

MFA UserGuide

This user guide provides step-by-step instructions for setting up Multi-Factor Authentication (MFA) for the Funding Hub. Users can choose to receive their MFA Token Number via text message (SMS) or a smartphone application like Google Authenticator. After setup, users must enter the token number received to log in to the Funding Hub.

Uploaded by

heyrunejmu1
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Multi Factor Authentication (MFA)

User Guide
When logging into Fluxx for the first time after MFA has been enabled, you will be required to set up multi-factor authentication.
In this guide are step-by-step instructions to support you through the process of setting up MFA for the first time in the Funding Hub.

Open the Funding Hub log in page


1. Enter your username and password as normal.
2. Click Next.

You will then be taken to the Configure Multi-Factor


Authentication page.
You will then pick whether you want to receive your
MFA Token Number through text message (SMS) or a
Smartphone Application (like Google Authenticator).
Remember, you will need to receive an MFA Token Number
each time you log in to the Funding Hub, please select the
option that you will use the most.

To receive your MFA Token Number


through text (SMS):

1. Select SMS
2. Change the area code to New Zealand (+64)
3. Enter the Mobile Phone number you will be using each time
you log in.
4. Click Send SMS.

Please note: if the NZ area code (+64) has not been selected you
will not receive a text message.

To receive your MFA Token Number


through a Smartphone Application:

1. Select Smartphone App


2. Click iOS or Android to download the application
3. Once installed, click Scan QR Code.
4. Scan the QR Code using your mobile Authenticator
Application.

[Link] | info@[Link] | 0800 272 878


You can now access the
Funding Hub
Once the Text Message or Authenticator
Application is set up, after logging in to
the Funding Hub you will be taken to the
MFA Token entry page.

Text Message (SMS)

After entering your phone number, you


will receive a text message containing
your MFA Token Number.

1. Enter the token number in the MFA


screen
2. Click Log In.

Smartphone
Authenticator Application

Open your authenticator app to receive


your MFA Token Number. This token will
expire every 30 seconds and be replaced
with a new MFA Token Number.

1. Enter the token number in the MFA


screen
2. Click Log In.

If you have any questions, or need help:


Give us a call 09 360 0291 or 0800 272 878 – Mon-Fri 9am-5pm.

[Link] | info@[Link] | 0800 272 878

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