Instructor Guide: Using a PC (Windows 11)

Instructor Outline: Using a PC (Windows 11)

This document is designed to be used by the instructor alongside the PowerPoint
presentation and/or projected live demonstration. It includes a course overview, talking
points, and instructions for the activities. Please note the slide numbers to help keep you
on track.

Workshop Description
This in-person or virtual workshop is for those who are new to using a PC or want to build
more confidence using the Windows 11 operating system. Learners will learn how to
navigate the Windows 11 operating system, manage applications using the task manager,
find and manage files and folders, save and delete files, and more.

Curriculum Track
Basics

Audience
Adults from newly connected households and/or who are looking to build basic skills and
confidence using technology

Workshop Length
60–90 minutes

Training Method
Volunteer, instructor-led, hands-on
*If possible, have two to three volunteers on hand to assist learners when computer
devices are available.

Purpose
Help newly connected users build confidence using the Windows 11 operating system.

Equipment Requirements

Provided by AT&T and the Public Library Association 1/17/2025

2

- In person: Projector and projection screen; internet-connected computers for

instructor and participants; USB drive; laser pointer (recommended)
- Classroom-only settings (with no participant computers): Projector and projection
screen; internet-connected computer for instructor; USB drive. Instructor will project
a live demonstration and engage participants by talking through the activities and
performing interactive tasks in a group discussion format
- Virtual: A web conferencing platform; computers for instructor and participants with
internet connections; USB drive
Software Requirements
Computer that includes:
 Windows 11 operating system
 PowerPoint
 Microsoft Word
 Microsoft Excel
 Web browser

Material Requirements
 Instructor PowerPoint: Before the workshop, review the slides and update the
following information:
o Due to a large file size, the PowerPoint for this topic is split into two files:
Instructor_Presentation_Using_A_PC Windows11 Part [Link] and
Instructor_Presentation_Using_A_PC Windows11 Part [Link]. Part 1 includes
Slides 1-42 and Part 2 includes slides 43-121.
 You are welcome to combine the two files, but note that working with a
large PPT may slow your computer and make it difficult to share.
 As always, we recommend you edit the PPT to suit your needs, we
have found that many presenters do not use all slides.
o Slide 1:
 Update instructor name, instructor affiliation (for example, library staff
member, community volunteer, etc.), and location name.
 Be prepared to give a brief introduction about yourself.
o In addition to updating the slides, please preview the PowerPoint
presentation display before the workshop on the instructor station to correct
any minor formatting issues that may occur because of variations with
devices, operating systems, and application versions.
 Instructor Guide (this document): Review the Instructor Guide and familiarize
yourself with the workshop materials. The script, which starts on page 6 of this
document, is also included in the Notes field of the PowerPoint presentation. The
script includes the following information:
o Slide # and Slide Title
o On Slide Text. The text displayed on the slide.
o Notes Section
 Talking Points. The information you share with the learners. Some
slides also include instructions on actions the instructor needs to take
to display or highlight information on the slide at the appropriate time.

Provided by AT&T and the Public Library Association 1/17/2024

3

Instructor Note. Includes notes the instructor can use to help facilitate
group conversations, actions you should take, etc.
 Additional Details: Identifies text on the slide that may need to be
updated before the workshop begins. A note is included when the
instructor can use the PowerPoint slides or live demonstration to
illustrate the learning objective.
 Demonstration Files: The workshop uses multiple files to demonstrate how to use a
computer. If possible, work with the computer lab administrators to have the files
installed before the class or install them yourself before the course begins.
o Download the zip files <computer_basic_files.zip> and
<computer_basics-_windows_11_media_archive.zip>. Unzip the files
and drag and drop them to the desktop on the instructor station. The zip file
includes:
 End of Year [Link] should be in Celine’s folder.
 School Party [Link] should be moved to the Desktop.
 [Link] should be in Celine’s Folder.
 [Link] should be in Celine’s Folder.
 To Do List End of Year [Link] should be in Celine’s Folder.
o Repeat these steps on the classroom computers. If documents are not
allowed to be downloaded on the learner computers, please have learners
follow along and answer collectively as a group. Learners can still use the
Activity Sheet to write down the answers.
o If doing a live demonstration, you will need a USB for Slides 88-90 or Slides
46-48 if using two PowerPoint files.
 Learner Handout
o For in-person workshop: Print handouts for each learner and provide them
before the workshop begins.
o For virtual workshop: Provide link to the Learner Handout, either before
the workshop as part of their registration confirmation or include in the online
platform’s chat feature.
 Learner Activity Sheet
o For in-person workshop: Print handouts for each learner and provide to
the learners before the workshop begins.
o For virtual workshop: During the workshop, ask the questions listed in the
Activity Sheet. You may want to insert slides into the PowerPoint presentation
that include the questions. Then you can ask learners to share their answers
by chat or use the internal polling tool if available within the web
conferencing tool.
 Certificate of Completion: For the in-person workshop, print a certificate to hand out
to each learner once the workshop is completed. For virtual learners, send them an
electronic copy by email.
 Learner Name Tags: If you want to easily identify learners, make sure to bring name
tag stickers or table tents. (Optional but highly recommended)
 Notepaper, pens, or pencils. (Optional)

Learning Objectives
At the end of the session, learners will be able to:
• Use the Windows 11 operating system

Provided by AT&T and the Public Library Association 1/17/2024

4

• Find and navigate the desktop

• Find and organize files and folders
• Manage the windows of an application
• Save and close files
• Delete files

Before the Workshop Begins

 In person:
o Make sure all computers are turned on and ready for learners to use. (See the
previous note about classroom settings in the “Demonstration Files” section.)
o Test and troubleshoot the instructor’s computer well before the course begins
to ensure it meets the technical requirements of the workshop.
o Place learner materials at each computer. Learner materials include the
Learner Activity Sheet and Learner Handout. They may also include paper
(for learners to take notes) and pens or pencils. (Important note: For
classroom settings, the instructor will need to print the Learner Survey for
participants to complete and hand in at the end of the workshop.)
o If using name tags, make sure they are easily accessible to learners and that
you provide a marker or pen for learners to write their name.
o Keep a registration list so you can identify who attended.
o If the files were not installed on the computers before you arrived, download
the zip file <computer_basic_files.zip> and <computer_basics-
_windows_11_media_archive.zip>. Unzip the files and drag and drop them
to the desktop on the instructor station. The zip file includes:
 End of Year [Link] should be in Celine’s folder.
 School Party [Link] should be moved to the Desktop.
 [Link] should be in Celine’s Folder.
 [Link] should be in Celine’s Folder.
 To Do List End of Year [Link] should be in Celine’s Folder.
o If doing a live demonstration, Slides 88-90 or Slides 46-48 if using two
PowerPoint files, require a USB drive. Verify the USB works on the instructor's
computer.
o If time permits, repeat these steps on the classroom computers. If documents
cannot be downloaded on the learner computers, please defer to the section
for learners without computers, available on all Activities. Learners will follow
along with the demonstration and answer collectively as a group. Learners
can also use the Activity Sheet to write down the answers.
o Identify a “parking lot,” a place to track questions to be answered later in the
workshop. Some suggested places for a parking lot are a whiteboard, flip
chart, or notepad. Encourage learners to note the slide number and section
as they “park” questions.
 Virtual:
o A few days before the workshop, send instructions to participants about how
to connect to the workshop. If possible, you may want to create a short video
or document with step-by-step instructions (with images) to provide a basic
overview of how to use the web conferencing tool to share with your
participants.
o If the files are not installed on the instructor's computer before the workshop,
download the zip file <computer_basic_files.zip> and

Provided by AT&T and the Public Library Association 1/17/2024

5

<computer_basics-_windows_11_media_archive.zip. Unzip the files and

drag and drop them to the desktop. The zip file includes:
 End of Year [Link] in Celine’s folder.
 School Party [Link] should be moved to the Desktop.
 [Link] should be in Celine’s Folder.
 [Link] should be in Celine’s Folder.
 To Do List End of Year [Link] should be in Celine’s Folder.
 If doing a live demonstration, Slides 88-90 or Slides 46-48 if using two
PowerPoint files, require a USB. Verify the USB works on the instructor's
computer.
o Before the workshop, email the Learner Handout. During the workshop,
resend the link through the web conferencing chat tool.
o Keep a registration list so you can identify who attended.
o Identify a virtual “parking lot,” which is a place for participants to ask
questions later in the workshop. For your virtual parking lot, you may want to
use the chat feature or the question feature of the web conferencing tool.
Encourage learners to note the slide number and section as they “park”
questions.

Instruction Methods
 When possible, encourage learners to practice what they are learning.
o If each learner has a computer, the facilitator can encourage learners to
perform activities as you do them. Or learners can practice what they learn
during the practice sections scheduled at specific times in the workshop.
o The option you choose will depend on your comfort level, the number of
learners attending, and whether you have assistants in the course.
o If learners are performing the same steps as the facilitator, think about how
you will assist learners who are experiencing issues. Will you stop the
workshop and assist the learner or wait until the practice section?
o Even if learners are performing the same steps as the facilitator, encourage
learners to complete the activity sections to reinforce the workshop
objectives.
o The section times are based on learners listening to the facilitator and then
practicing their skills. If the facilitator invites learners to follow along using
their computers, then the time to complete each section will increase.
o If learners do not have access to computers in the workshop, ask questions
and encourage learners to call out the answers. There are question prompts
in the outline below.

Assessment Technique(s)
Objective: Successful completion of activities
Ways to measure and identify learner success:
 Engagement: Participation in group conversations.
 Check for Understanding: Check for verbal and non-verbal cues to ensure the
learner’s understanding before beginning a new section. Check-ins occur on Slides

Provided by AT&T and the Public Library Association 1/17/2024

6

40, 42, 75/33, 77/35, 92/50, 94/52, 109/67, 111/69, and 114-118 / 72-76. The
second number is if you are using two PowerPoint slides.
 Formal Evaluation: Request learners to fill out a survey (if applicable)

Instructor Presentation
The following section will take you step by step through the PowerPoint
presentation slides and notes section. While reviewing this part of the guide we
suggest you open the PowerPoint presentation so you can become more familiar
with the slides.
You will need to edit multiple slides of the presentation. You can also remove or
edit slides to customize the workshop to your specific goals and audience.
Note that some of the Talking Points will need to be adjusted for a virtual
workshop.
Depending on the configuration of the computer you are using, you can
demonstrate some of the steps outlined below using your computer instead of
using the PowerPoint slides. The sections have been marked in the Additional
Details section. You will also see this instruction: USE POWERPOINT OR LIVE
DEMONSTRATION in the PowerPoint Notes section of the applicable slides.
Slide Number & Title Slide 1: Using a PC —Windows 11 Workshop.
On Slide Text:
 Using a PC (Windows 11)
 Instructor Name
 Instructor Affiliation
 Location Name

Notes Section
Talking Points: My name is <your name here> and I am <brief description of
yourself>. Today’s workshop is provided by AT&T and the Public Library Association.”
Before we get started, here are a few housekeeping items: [Mention the items that are
relevant to your workshop.]
 Where are the restrooms?
 Where are the emergency exits?
 When/how to ask questions. Point to the page number located on each slide for
participants to write down along with the question.
 If you have a cell phone with you, please make sure to either turn it off or set to
silent.
 Will there be a break?
If the workshop is virtual include instructions
Instructor Note: Include a thank-you to community collaborator if applicable.

Provided by AT&T and the Public Library Association 1/17/2024

7

Additional Details: Before the workshop, please update this slide with the
appropriate information:
 Instructor name
 Instructor affiliation (for instance, library staff member, community volunteer,
and so on)
 Location name
 Library’s logo

Before the workshop, please review the Instructor Outline. It provides guidance on what to
do to prepare for the workshop, how to conduct the workshop, and what you should do
once the workshop ends.

Workshop Introduction
Slide Number & Title. Slide 2: Workshop Content Outline—Agenda (3 mins.)
On Slide Text: Today’s Agenda
 Introduction
o Learn about operating systems
 Skill Building
o Find and navigate the desktop
o Find and organize files and folders
o Manage the windows of an application
o Save and close files
o Delete files
 Tips for Using a PC
 Practice

Notes Section
Talking Points: In today’s workshop you will learn about a computer’s operating
system and how to:
 Introduction
o Learn about operating systems
 Skill Building
o Find and navigate the desktop
o Find and organize files and folders
o Manage the windows of an application
o Save and close files
o Delete files
 Tips for using a PC
 Practice
Let’s get started!
Instructor Note: none
Additional Details: none

Provided by AT&T and the Public Library Association 1/17/2024

8

Talking Points, Topics, and Activities (85 mins.)

Introduction—What Is an Operating System?

For the “What is an Operating System?” use PowerPoint slides 3-7.
Slide Number & Title. Slide 3: Introduction.
On Slide Text: What types of things do you want to do with the computer?
Notes Section
Talking Points: What types of things do you want to do with the computer?
Instructor Note: Ask the question on the slide of attendees and lead a brief
discussion about what we do with a computer. Allow a moment for the attendees to think
about it, and then proceed with the conversation. The conversation should be
approximately 2-3 minutes.
Additional Details: none

Slide Number & Title. Slide 4: Operating System: Definition.

On Slide Text: Operating System: The software that handles the functions of the
computer to make sure everything is working together
Notes Section
Talking Points: The operating system is the software that handles the functions of
the computer to make sure everything is working together.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 5: Operating System: Definition (continued)

On Slide Text: Operating System
Notes Section
Talking Points: Just as your brain works to manage your body to make sure you
are breathing and your heart is pumping, the operating system manages the functions of
the computer to make sure everything is working together.
In today’s class we are going to learn about and use the Windows 11 operating
system.
Instructor Note: none
Additional Details: none

Provided by AT&T and the Public Library Association 1/17/2024

9

Working from the Desktop

For the “Working from the Desktop” you can use PowerPoint or a live demonstration for
slides 8-39. Use PowerPoint for the remaining slides in this section 40-42.
If you choose to do a live demonstration instead of PowerPoint, remind the learners that
the terms mentioned in this section can also be found in the Learner Handout.

Slide Number & Title. Slide 6: Working from the Desktop.

On Slide Text: Working from the Desktop
Notes Section
Talking Points: This is the Windows 11 desktop. Let’s explore different sections of
the computer’s desktop, including the taskbar, Start menu, and more.
If you’re using a Windows computer that has a different version of the operating
system running, the desktop may look different.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 7: Working from the Desktop (continued) [physical desk]
On Slide Text: Working from the Desktop (continued)
Notes Section
Talking Points: The Windows 11 desktop is just like the top of your desk at home
or at work, where you keep different folders with papers in them. The desktop also has
other tools you need to get things done, such as a calculator, a pen, or a reference book.
Just as you have folders and tools on your physical desk, you also have those tools
and folders on the computer, which you can access through the desktop.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 8: Working from the Desktop (continued): Desktop
On Slide Text: Desktop: The area on the computer that allows you to access the
computer’s applications, files, and settings.
Notes Section
Talking Points: The desktop is the area on the computer where you can access
the computer's applications, folders, files, and settings
Instructor Notes: none

Provided by AT&T and the Public Library Association 1/17/2024

10

Additional Notes: none

Slide Number & Title. Slide 9: Working from the Desktop (continued): Taskbar
On Slide Text: Taskbar: Located at the bottom of the screen, it includes shortcut
icons for commonly used applications programs, settings, notifications, and control
functions.
Notes Section
Talking Points: The taskbar is at the bottom of the screen. It can include shortcut
icons for commonly used applications, much like the icons on the desktop. It is also the
section of the desktop that provides access to programs, settings, notifications, and
control functions. Let’s explore the different sections of the taskbar.
Instructor Note: Point out the application icons that are the same on the taskbar
and the desktop. In this example, the same applications are Microsoft Word and Excel, and
Edge.
Additional Details: none

Slide Number & Title. Slide 10: Working from the Desktop (continued): Taskbar
On Slide Text: Taskbar
Notes Section
Talking Points: The taskbar shows an icon for any task or program that is
currently open. You can use these buttons on the taskbar to switch between the different
windows you have open.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 11: Working from the Desktop (continued): Taskbar
On Slide Text: Taskbar
Notes Section
Talking Points: Information like the date, time, and volume control are located on
the right edge of the taskbar.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 12: Working from the Desktop (continued): Applications
On Slide Text: Applications: Tools that allow you to do things on a computer.

Provided by AT&T and the Public Library Association 1/17/2024

11

Notes Section
Talking Points: Applications are tools that allow you to do things on a computer. In
today’s example, we will use the icon for Microsoft Word, which allows you to open a
document. We’ll also take a quick look at the Edge browser, which allows you to search
the web.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 13: Working from the Desktop (continued): Search
On Slide Text: Search: Find a specific file, computer setting, or application.
Notes Section
Talking Points: If you can’t find what you are looking for on your computer—such
as a specific file, computer setting, or application—you can use the search box located in
the taskbar. The search box will also search for things on the web. The search box is
located at the center of the taskbar.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 14: Working from the Desktop (continued): Searching
On Slide Text: Searching
Notes Section
Talking Points: To search for a file, put the cursor in the search box.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 15: Working from the Desktop (continued): Searching
On Slide Text: Searching
Notes Section
Talking Points: Then, type your search terms in the search box. In this example
we are searching for a “to do list.” The first result is the document we are looking for. Click
on the link…
Instructor Note: If you are performing a live demonstration, you can use the “To
Do List” document that you downloaded from the lesson materials before the workshop
began or search for another item on the computer. Make sure to test your search before
the workshop to ensure it will work.

Provided by AT&T and the Public Library Association 1/17/2024

12

Additional Details: none

Slide Number & Title. Slide 16: Working from the Desktop (continued): Search Results
On Slide Text: Search Results
Notes Section
Talking Points: and the file opens!
Instructor Note: If you’re doing a live demonstration, close or minimize the file
before moving to the next task.
Additional Details: none

Slide Number & Title. Slide 17: Working from the Desktop (continued): Windows Icon
On Slide Text: Windows Icon
Notes Section
Talking Points: Back on the desktop, we can see that the taskbar also includes the
Windows icon. While the taskbar includes some of the most commonly used applications,
it may not have all of the applications available on this particular computer.
If you click on the Windows icon, it will launch the Start menu, which allows you to
access all of the computer’s applications.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 18: Working from the Desktop (continued): Start Menu
On Slide Text: Start Menu: Access all applications available on the computer; shut
down, restart and put the computer to sleep; manage user accounts, access files and
computer settings.
Notes Section
Talking Points: The Start menu is another way you can open applications available
on the computer,
[INSTRUCTOR NOTE: Press ENTER to highlight Microsoft Word on the Start menu.]
such as Microsoft Word.
You can use the Start menu to access other important features of the operating
system including:
[INSTRUCTOR NOTE: Press ENTER to highlight the Power icon on the Start menu.]
Power,

Provided by AT&T and the Public Library Association 1/17/2024

13

[INSTRUCTOR NOTE: Press ENTER to highlight Account icon in the Start menu.]
Account,
[INSTRUCTOR NOTE: Press ENTER to highlight the Setting icon on the Start menu.]
Settings,
[INSTRUCTOR NOTE: Press ENTER to highlight the All apps link on the Start menu.]
and All Apps
Let’s explore each of these sections in more in depth.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 19: Working from the Desktop (continued): Power
On Slide Text: Power: Menu to lock, restart, shut down, or put the computer to
sleep.
Notes Section
Talking Points: The power button opens a menu where you can choose to restart
the computer, shut it down, or put it into sleep mode. Let’s look more closely at the other
menu items
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 20: Working from the Desktop (continued): Power Menu
Options
On Slide Text: Power Menu Options
 Lock: Requires a username and password to access the computer.
 Sleep: Power saving mode for when you’re not using the computer.
 Shutdown: Closes all files and applications and turns the computer off.
 Restart: Closes all files and applications and turns the computer off and turns it
back on.

Notes Section
Talking Points: [INSTRUCTOR NOTE: Press ENTER to display the first bullet point,
Lock.]
Use Lock to keep your files and applications safe while you are away. You must log into
the computer with your username and password to access your files.
[INSTRUCTOR NOTE: Press ENTER to display the first bullet point, Sleep.]

Provided by AT&T and the Public Library Association 1/17/2024

14

Use Sleep when you’re going to be away from your PC for just a little while. It reduces the
amount of power your computer uses but wakes up quickly so you can start working again
right away. If you do not use your computer for a while, it may automatically set itself to
sleep.
[INSTRUCTOR NOTE: Press ENTER to display the third bullet point, Shutdown.]
Shutdown closes all open files, applications, and processes running on the system and
then turns the computer off.
[INSTRUCTOR NOTE: Press ENTER to display final bullet point, Restart.]
Restart closes all the open files, applications and processes running on the system, turns
the computer off, and then turns the computer back on.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 21: Working from the Desktop (continued): Account
On Slide Text: Account: Menu used to sign out of and manage your account.
Notes Section
Talking Points: This menu allows you to sign out of your account.
[INSTRUCTOR NOTE: Press ENTER to highlight the three dots.]
To sign out of your account, click on the three dots.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 22: Working from the Desktop (continued):
On Slide Text: Account
Notes Section
Talking Points: Then sign out.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 23: Working from the Desktop (continued): Account
On Slide Text: Account
Notes Section

Provided by AT&T and the Public Library Association 1/17/2024

15

Talking Points: You can also change settings that are unique to your computer
account by clicking Manage my account.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 24: Working from the Desktop (continued): Settings
On Slide Text: Settings: Menu used to change preferences, customize the desktop,
manage devices connected to the computer, and more.
Notes Section
Talking Points: The Settings menu is also located on the Start menu. It allows you
to change preferences, customize the desktop, manage devices connected to the
computer, and more.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 25: Working from the Desktop (continued): Settings
On Slide Text:
Notes Section
Talking Points: To return to the Settings page, click the arrow next to Settings on
the top left-hand side of the screen.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 26: Working from the Desktop (continued): All apps
On Slide Text: All apps Menu that lists all the applications available on the
computer in alphabetical order.
Notes Section
Talking Points: Click the All apps link to see the menu that lists all the applications
available on the computer in alphabetical order. Apps is short for applications.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 27: Working from the Desktop (continued): All apps
On Slide Text: All apps

Provided by AT&T and the Public Library Association 1/17/2024

16

Notes Section
Talking Points: Here is the list of the apps that start with W and X. You can scroll
up to see the apps that start with A through V and scroll down to see if any apps start with
Z.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 28: Working from the Desktop (continued): Close
On Slide Text: Close
Notes Section
Talking Points: To close the Start menu, click on the Windows icon.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 29: Working from the Desktop (continued): Close
On Slide Text: Close
Notes Section
Talking Points: And the Start menu closes.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 30: Working from the Desktop: Adding Apps to the Taskbar
and Start Menu
On Slide Text: Adding Apps to the Taskbar and Start Menu
Notes Section
Talking Points: If there is an application you use regularly that is not available on
the taskbar, desktop, or Start menu, you can add the app icon to these locations yourself.
As an example, let’s add the Weather app to the Start menu and the taskbar. To do this
[INSTRUCTOR NOTE: Press ENTER to highlight the Windows icon.]
click on the Windows icon to open the Start menu.
Instructor Note: none
Additional Details: none

Provided by AT&T and the Public Library Association 1/17/2024

17

Slide Number & Title. Slide 31: Working from the Desktop: Adding Apps to the Taskbar
and Start Menu
On Slide Text: Adding Apps to the Taskbar and Start Menu
Notes Section
Talking Points: Click on the All apps link.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 32: Working from the Desktop: Adding Apps to the Taskbar
On Slide Text: Adding Apps to the Taskbar
Notes Section
Talking Points: Then, scroll down the menu to find the Weather app. To add the
Weather app to the taskbar…
Instructor Note: none

Additional Details: none

Slide Number & Title. Slide 33: Working from the Desktop: Adding Apps to the Taskbar
On Slide Text: Adding Apps to the Taskbar
Notes Section
Talking Points: right-click on the Weather app and click More.
Instructor Note: none

Additional Details: none

Slide Number & Title. Slide 34: Working from the Desktop: Adding Apps to the Taskbar
On Slide Text: Adding Apps to the Taskbar
Notes Section
Talking Points: and then click Pin to taskbar, which saves the Weather App icon to
the taskbar.
Instructor Note: none
Additional Details: none

Provided by AT&T and the Public Library Association 1/17/2024

18

Slide Number & Title. Slide 35: Working from the Desktop: Adding Apps to the Taskbar
On Slide Text: Adding Apps to the Taskbar and Start Menu
Notes Section
Talking Points: And the Weather app is now pinned to the taskbar.
[INSTRUCTOR NOTE: Press ENTER to remove the highlight from the Weather app in the
taskbar.]
To add the Weather app to the Start menu…
[INSTRUCTOR NOTE: Press ENTER to highlight the Weather app in the All apps menu.]
Right-click on the Weather app in the All apps menu.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 36: Working from the Desktop: Adding Apps to the Start
Menu
On Slide Text: Adding Apps to the Taskbar and Start Menu
Notes Section
Talking Points: and click Pin to Start.
[INSTRUCTOR NOTE: Press ENTER TWICE to remove the Pin to start highlight and to
highlight the Back button.]
To see the Weather app in the Start menu click Back…
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 37: Working from the Desktop: Adding Apps to the Start
Menu
On Slide Text: Adding Apps to the Start Menu
Notes Section
Talking Points: and the Weather app displays!

The steps you take to remove an app from the Start menu or taskbar are similar. In this
example, we are going to remove the Weather app from the Start menu.
To delete the Weather app from the Start menu,
Instructor Note: none

Provided by AT&T and the Public Library Association 1/17/2024

19

Additional Details: none

Slide Number & Title. Slide 38: Working from the Desktop: Removing Apps
On Slide Text: Removing Apps
Notes Section
Talking Points: Right-click on the Weather app in the Start menu and click on
Unpin from Start…
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 39: Working from the Desktop: Removing Apps
On Slide Text: Removing Apps
Notes Section
Talking Points: and the Weather App no longer displays on the Start menu. You
can still access the Weather app from the taskbar and All apps menu.
If you want to remove an app from the taskbar you would right-click on the Weather app in
the taskbar menu and click on Unpin from taskbar.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 40: Working from the Desktop: Different ways to open an
application
On Slide Text: Different ways to open an application
 Double-click on the desktop icon
 Single-click on the taskbar icon
 Single-click from the Start menu
 Search and select from the search box

Notes Section
Talking Points: There’s more than one way to open an application on the
computer. You can double-click on the desktop icon, click on the taskbar icon, select it
from the Start menu, and search for it using the search box.
Instructor Note: Use the PowerPoint slide for this part of the presentation, even if
you are doing a live demonstration.
Instructor Note: Review and address items in the “parking lot”.

Provided by AT&T and the Public Library Association 1/17/2024

20

Additional Details: For information about what the parking lot is, see the “Before
the Workshop Begins” section of the Instructor Guide.

Slide Number & Title. Slide 41: Activity #1

On Slide Text: Activity #1
Notes Section
Talking Points: In this lesson, we learned about the different parts of her
computer’s desktop, including the taskbar, Start menu, and more. Let’s practice what we
learned.
Instructor Note: Point attendees to Activity 1 on Activity Sheet page 1. Review the
topics in this section. Go to the desktop. Ask the learners to call out the answers to the
questions on the next slide. If the learners have computers, encourage them to follow
along on their computers. Encourage them to confirm the correct answer to have them
update their Activity Sheet.
Additional Details: none

Slide Number & Title. Slide 42: ACTIVITY #1: Working from the Desktop
Instructor Note: Use the slide to debrief the activity or as a guide for yourself if
you are doing a demonstration. For each question, demonstrate the answer.
On Slide Text: Activity #1: Working from the Desktop
Use the computer desktop to answer the following questions.
If you don’t have your own computer, follow along with the instructor.

1. Name three ways in which you can open an application like Microsoft Word or the Edge
browser.
a.
b.
c.
2. If you want to search for a file on your computer, where would you enter your search
term?

3. Can you add applications to the taskbar?

4. Where would you click to shut down the computer?

Notes Section

Provided by AT&T and the Public Library Association 1/17/2024

21

Talking Points: Use the computer desktop to answer the following questions.
If you don’t have your own computer, follow along with the instructor.
1. Name three ways in which you can open an application like Microsoft Word of the Edge
browser.
Answer: Desktop shortcut, Start Menu, taskbar
2. If you want to search for a file on your computer, where would you enter your search
term?
Answer: In the search box, which is in the taskbar.
[Instructor Note: Use the search term “To Do List” to find the file “To Do List End of Year
[Link].”]
3. Can you add applications to the taskbar?
Answer: Yes
4. Where would you click to shut down the computer?
Answer: Start menu
[Instructor Note: Only the Instructor should demonstrate the answer. Do so without
clicking on Shut Down].
After learners complete Activity 1: “Great job, everyone! In the next section, you’ll
learn how to use files and folders.”
Instructor Note: Use slide to debrief the activity or as a guide for yourself if you
are doing a demonstration. For each item, demonstrate the answer.
Additional Details: If you use two PowerPoint files, switch to
Instructor_Presentation_Using_A_PC Windows11 Part [Link].

Note: If you combined the two PowerPoint slides into one file, continue using the first slide
number for the rest of the script. If you are using two PowerPoint files, switch to
Instructor_Presentation_Using_A_PC Windows11 Part [Link] and use the second slide for
the rest of script.

Files and Folders

For the “Files and Folders” section, you can use PowerPoint or a live demonstration for
slides 45-55 (slides 3-13). Use PowerPoint for the remaining slides in this section, slides
43 and 44 (slides 1 and 2).
If you choose to do a live demonstration instead of PowerPoint, remind the learners that
the terms mentioned in this section can also be found in the Learner Handout.
Slide Number & Title. Slide 43/Slide 1: File and Folders: File
On Slide Text: File: A file is a package of information.

Provided by AT&T and the Public Library Association 1/17/2024

22

Notes Section
Talking Points: What is a file? A file is a package of information.
Instructor Note: none
Additional Details: If you use two PowerPoint files, use the second slide number in
the PowerPoint Notes and Instructor Guide for the rest of the workshop.

Slide Number & Title. Slide 44/Slide 2: File and Folders (continued): Applications
On Slide Text: Applications: Software or tools that allow you to perform tasks.
Notes Section
Talking Points: Applications are software or tools that allow you to perform tasks.
Some applications allow you to work on text documents. Others allow you to edit pictures,
watch videos, listen to music, or access the internet.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 45/Slide 3: File and Folders (continued): Double-click on the
Desktop Icon
On Slide Text: Different Ways to Open a File: Different Ways to Open a File:
Double-click on the desktop Icon
Notes Section
Talking Points: There are several ways you can open a file. You can double-click
on the desktop icon.
Instructor Note: none
Additional Details: If you choose to do a live demonstration instead of PowerPoint,
remind the learners that the terms mentioned in this section can also be found in the
Learner Handout.

Slide Number & Title. Slide 46/Slide 4: File and Folders (continued): Open Files Stored in
Folders
On Slide Text: Different Ways to Open a File: Open files stored in folders
Notes Section
Talking Points: You can open a file stored in a folder.
Instructor Note: none

Provided by AT&T and the Public Library Association 1/17/2024

23

Additional Details: none

Slide Number & Title. Slide 47/Slide 5: File and Folders (continued): Open Files with an
Application from the Desktop
On Slide Text: Different Ways to Open a File: Open files with an application on the
computer desktop.
Notes Section
Talking Points: You can open a file using an application on the computer desktop.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 48/Slide 6: File and Folders (continued): Open Files with an
Application from the Start menu
On Slide Text: Different Ways to Open a File: Open files with an application in the
Start menu.
Notes Section
Talking Points: You can open a file using an application in the Start menu.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 49/Slide 7: File and Folders (continued): Opening a File
On Slide Text: Opening a File: Open files with an application in the Start menu.
Notes Section
Talking Points: Any time you open a file, it will open inside a related software
application. In today’s example, we are going to open a budget file in Microsoft Excel since
that was the application used to create it. To open the file, double-click the highlighted
icon titled The School Party Budget…
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 50/Slide 8: File and Folders (continued): Opening a File
On Slide Text: Opening a File
Notes Section
Talking Points: and the file opens!

Provided by AT&T and the Public Library Association 1/17/2024

24

Instructor Note: If performing a live demonstration, minimize School Party Budget

Excel file before moving to the next section.
Additional Details: none

Slide Number & Title. Slide 51/Slide 9: File and Folders (continued): Folder
On Slide Text: Folder: A method for storing and organizing files.
Notes Section
Talking Points: A folder provides a method for storing and organizing files, just
like the folders you’d find on a physical desk.
When you double-click a folder, it will open the folder and show the files inside.
Let’s open Celine’s folder by double-clicking it and selecting the file End of Year
[Link]. To open the file, you double-click End of Year [Link].
Instructor Note: Please use the “Celine’s Documents” folder, which you
downloaded before the class, as an example.
Additional Details: none

Slide Number & Title. Slide 52/Slide 10: File and Folders (continued): Open Folder
On Slide Text: Open Folder
Notes Section
Talking Points: When you double-click a folder, it will open the folder and show
the files inside, just as opening a paper folder allows you to sort through the documents in
that folder.
Let’s review. How would you open a file End of Year Party in the folder?
Instructor Note: Ask the learners to call out the answer to this question.
Additional Notes: Answer is on the next slide.

Slide Number & Title. Slide 53/Slide 11: File and Folders (continued): Open Folder
On Slide Text: Open Folder
Notes Section
Talking Points: That’s right—you would double-click the file. When you do that,
the file opens.
Instructor Note: If performing a live demonstration, minimize End of Year Party
before moving to the next slide.

Provided by AT&T and the Public Library Association 1/17/2024

25

Additional Details: none

Slide Number & Title. Slide 54/Slide 12: File and Folders (continued): Review
On Slide Text: Review
Notes Section
Talking Points: Let’s review opening a file on the desktop. How would you open
the file “School Party budget”?
Instructor Note: Ask the learners to call out the answer to this question.
Additional Notes: Answer is on the next slide.

Slide Number & Title. Slide 55/Slide 13: File and Folders (continued): Opening a File
On Slide Text: Opening a File
Notes Section
Talking Points: That’s right—you would double-click the file. When you do that,
the file opens.
We have learned how to find and open files and folders on a computer.
Instructor Note: Demonstrate how to open the file by double-clicking the “School
Party budget” file that you downloaded before the class began and ask the learners to
open the file as well if the file has been installed on their computer.
Additional Details: none

Working with Windows

For the “Working with Windows” section, you can use PowerPoint or a live demonstration
for slides 57-75 (slides 15-33). Use PowerPoint for the remaining slides in this section,
slides 76 and 77 (slides 34 and 35).
If you choose to do a live demonstration instead of PowerPoint, remind the learners that
the terms mentioned in this section can also be found in the Learner Handout.

Slide Number & Title. Slide 56/Slide 14: Working with Windows: What is a Window?
On Slide Text: What is a Window?
Notes Section
Talking Points: Now, we will learn how to use an application window, including
how to make a window larger or smaller, move a window, close a window, and more!

Provided by AT&T and the Public Library Association 1/17/2024

26

When you open and use applications, files, and folders, you see them inside a
window, which is your working area.
Instructor Note: none
Additional Details: If you choose to do a live demonstration instead of PowerPoint,
remind the learners that the terms mentioned in this section can also be found in the
Learner Handout.

Slide Number & Title. Slide 57/Slide 15: Working with Windows (continued): Changing
the Size of the Window
On Slide Text: Changing the Size of the Window
Notes Section
Talking Points: Sometimes, the window may be too big or too small. To change
the size of the window, use your mouse or touchpad to place the cursor on the edge of the
window.
Instructor Note: Use the file “School Party Budget” to demonstrate how to change
the size of the window.
Additional Details: none

Slide Number & Title. Slide 58/Slide 16: Working with Windows (continued): Changing
the Size of the Window
On Slide Text: Changing the Size of the Window
Notes Section
Talking Points: When you do this, the cursor will change into a double-headed
arrow.
You can then click and hold the left mouse button to “grab” the edges of the window. Then
drag the mouse to the left to change the size of the window.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 59/Slide 17: Working with Windows (continued): Changing
the Size of the Window
On Slide Text: Changing the Size of the Window
Notes Section
Talking Points: Release the mouse button when the window is the desired size.
Instructor Note: none

Provided by AT&T and the Public Library Association 1/17/2024

27

Additional Details: none

Slide Number & Title. Slide 60/Slide 18: Working with Windows (continued): Title Bar
On Slide Text: Title Bar
Notes Section
Talking Points: As you can see, I used the cursor to make the window smaller.
The title bar is at the top of the window.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 61/Slide 19: Working with Windows (continued): Title Bar
On Slide Text: Title Bar
Notes Section
Talking Points: The right-hand corner of the title bar includes buttons that help
you manage the window.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 62/Slide 20: Working with Windows (continued): Maximize
Button
On Slide Text: Maximize Button: Expand the window to fill the desktop.
Notes Section
Talking Points: The Maximize button looks like a square. When you click on the
maximize button, the window expands to fill the desktop.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 63/Slide 21: Working with Windows (continued): Maximize
Button
On Slide Text: Maximize Button
Notes Section
Talking Points: Here’s an example of what it looks like when the window is
maximized.

Provided by AT&T and the Public Library Association 1/17/2024

28

Instructor Note: none

Additional Details: none

Slide Number & Title. Slide 64/Slide 22: Working with Windows (continued): Restore
Button
On Slide Text: Restore Button: Returns the window to the size it was before it was
maximized.
Notes Section
Talking Points: The Restore button makes the window smaller again. The Restore
button looks like a double rectangle. When you maximized this window, the Restore button
replaced the Maximize button.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 65/Slide 23: Working with Windows (continued): Restore
On Slide Text: Restore
Notes Section
Talking Points: Here’s an example of what it looks like when the window is
restored to the previous size.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 66/Slide 24: Working with Windows (continued): Restore
On Slide Text: Scroll: Use this tool to see more of the file contents that aren’t
visible in the window at its current size.
Notes Section
Talking Points: You can scroll inside the window to display more of the file
contents using the scroll bar. To do this, you move the cursor to the scroll bar, left-click
the mouse, and hold the button, which “grabs” the scroll bar. You then drag the mouse
down to scroll down in the document.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 67/Slide 25: Working with Windows (continued): Minimize
Button

Provided by AT&T and the Public Library Association 1/17/2024

29

On Slide Text: Minimize Button: Hides the file in the taskbar

Notes Section
Talking Points: When you need to see other files or folders on the desktop, you
can use the Minimize button to move this window out of the way. This button looks like a
dash, and it will collapse the window into the taskbar at the bottom of the screen.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 68/Slide 26: Working with Windows (continued): Minimize
On Slide Text: Minimize
Notes Section
Talking Points: The file is minimized and appears on the taskbar as an icon. You
can get back to it at any time by clicking on this icon.
Let’s review. How would you restore the file “School Party budget”?
Instructor Note: Ask the learners to call out the answer to this question.
Instructor Note: Demonstrate how to restore the file by clicking on its icon in the
taskbar.
Additional Details: Answer is on the next slide.

Slide Number & Title. Slide 69/Slide 27: Working with Windows (continued): Minimize
On Slide Text: Minimize
Notes Section
Talking Points: The file “School Party Budget” has been restored!
It’s common to have many windows open at the same time. People find it easy to switch
between tasks or work between multiple files.
If you have more than one window open, moving them around or resizing them may be
helpful.
Let’s open another file to demonstrate. Earlier, we opened the file End of Year Party, which
was located in Celine’s folder. After we opened the file, I minimized it. How would you
restore the file “End of Year Party from the taskbar?
Instructor Note: Ask the learners to call out the answer to this question.
Instructor Note: Use the “End of Year Party” file you minimized in the previous
lesson to demonstrate how to restore the file by clicking on its icon in the taskbar.

Provided by AT&T and the Public Library Association 1/17/2024

30

Additional Details: Answer is on the next slide.

Slide Number & Title. Slide 70/Slide 28: Working with Windows (continued): Working
with More Than One Window
On Slide Text: Working with More Than One Window
Notes Section
Talking Points: That’s right, you can click on the Word icon in the taskbar to
restore the “End of Year Party” document.
[INSTRUCTOR NOTE: Press ENTER to highlight the two open windows]
There are now two windows open: “School Party Budget” and “End of Year Party
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 71/Slide 29: Working with Windows (continued): Working
with More Than One Window
On Slide Text: Working with More Than One Window
Notes Section
Talking Points: To move a specific window, you can pick it up by moving the
cursor to the title bar.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 72/Slide 30: Working with Windows (continued): Working
with More Than One Window
On Slide Text: Working with More Than One Window
Notes Section
Talking Points: Click and hold the mouse button to move the window around. In
this example, the End of Year Party file was moved to the center of the screen, and the
window was made slightly larger.
Instructor Note: Do not close documents.
Additional Details: none

Slide Number & Title. Slide 73/Slide 31: Working with Windows (continued): Task View

Provided by AT&T and the Public Library Association 1/17/2024

31

On Slide Text: Task View: Displays all the windows that are currently open on the
computer.
Notes Section
Talking Points: The Task View is another way to manage having more than one
window open.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 74/Slide 32: Working with Windows (continued): Task View
On Slide Text: Task View

Notes Section
Talking Points: Clicking the Task View button in the taskbar displays all the
windows that are currently open. From the Task View, you can close or select an
application by clicking on it.

[INSTRUCTOR NOTE: Press ENTER to highlight the area and display the notice.]
To exit this view, just click outside the windows.
[INSTRUCTOR NOTE: Press ENTER TWICE to remove the border highlight and to highlight
the Task View icon.]
or click the Task View button
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 75/Slide 33: Working with Windows (continued): Working
with More than One Window
On Slide Text: Working with More than One Window
Notes Section
Talking Points: and the Task View menu closes.

Before we move to the next section, do you have any questions?

Instructor Note: Minimize the “End of Party” file before moving to the next
section.
Instructor Note: Review and address items in the “parking lot”.

Provided by AT&T and the Public Library Association 1/17/2024

32

Additional Details: For information about what the parking lot is, see the “Before
the Workshop Begins” section of the Instructor Guide provides information about the
parking lot.

Slide Number & Title. Slide 76/ Slide 34: Activity 2

On Slide Text: Activity #2
Notes Section
Talking Points: In this lesson, we learned how to use an application window
including how to make a window larger or smaller, move a window, and more. Let’s
practice what we learned.
Instructor Note: Point attendees to Activity 2 on Activity Sheet pages 1 and 2.
Review the topics in this section. Go to the desktop. Ask the learners to call out the
answers to the questions on the next slide. If the learners have computers, encourage
them to follow along on their computers. Encourage them to call out answers, and then
confirm the correct answer to have them update their Activity Sheet.
Additional Details: none
Slide Number & Title. Slide 77/Slide 35: Activity #2—Working with Files.
On Slide Text: Activity #2
Use the computer desktop to answer the following questions.
If you don’t have your own computer, follow along with the instructor.
1. Open the web browser and keep it open.
2. Make the browser window wider. Move the browser window to the right side of the
screen.
3. What button do you click on to expand or maximize the window to fill the desktop?
4. What button do you click on to make the window smaller again?
5. Use search to see if the computer has a calculator. Is there one?
6. How do you see all of the windows open at one time?
7. In the web browser address bar [Link] go to Scroll to the bottom
of the webpage.
8. Name one of the links under the Learn More section at the bottom of the page.
Notes Section
Talking Points: Use the computer desktop to answer the following questions.
If you don’t have your own computer, follow along with the instructor.
1. Open the web browser and keep it open.

Provided by AT&T and the Public Library Association 1/17/2024

33

2. Make the browser window wider. Move the browser window to the right side of the
screen.
3. What button do you click on to expand or maximize the window to fill the desktop?
Answer: Click on the square at the top right-hand side of the window.

4. What button do you click on to make the window smaller again?

Answer: Click on the double square at the top right-hand side of the window.

5. Use search to see if the computer has a calculator. Is there one?

Answer: You will need to search to see if the calculator is available on this computer.
6. How do you see all of the windows open at one time?
Answer: Task View
7. In the web browser address bar, go to [Link] Scroll to the bottom
of the webpage.
8. Name one of the links under the Learn More section at the bottom of the page.
Answer:
• About [Link]
• Our Funders
• Get DigitalLearn for Your Library
• Pricing & Features
• Privacy Policy | Terms
• See Our Work In Action
After learners complete Activity 2: “Great job, everyone! In the next section, you’ll
learn how to use save and close.”
Instructor Note: Use slide to debrief the activity or as a guide for yourself if you
are doing a demonstration. For each item, demonstrate the answer.
Additional Details: none

Saving and Closing Files

For the “Saving and Closing Files” section you can use PowerPoint or a live demonstration
for slides 78-92 (slides 36-50). Use PowerPoint for the remaining slides in this section,
slides 93 and 94 (slides 51 and 52).
If you choose to do a live demonstration instead of PowerPoint, remind the learners that
the terms mentioned in this section can also be found in the Learner Handout.

Provided by AT&T and the Public Library Association 1/17/2024

34

Slide Number & Title. Slide 78/Slide 36: Saving and Closing Files: Saving a File
On Slide Text: Saving a File
Notes Section
Talking Points: In the last lesson, we learned how to open, minimize, move, and
resize a window. In this lesson, we are going to learn how to save and close files.
Occasionally, while you are working on a file, or before you close it, you will want to save
your work.
We are finished working in this Excel document, and we need to save our work before
closing the file. This file has been saved before, and we want to keep the same file name
and location of the file.
[INSTRUCTOR NOTE: Press ENTER to highlight the Save icon.]
To save the file, click the Save option, which is in the toolbar.
Instructor Note: none
Additional Details: If you choose to do a live demonstration instead of PowerPoint,
remind the learners that the terms mentioned in this section can also be found in the
Learner Handout.
Slide Number & Title. Slide 79/Slide 37: Saving and Closing Files: AutoSave
On Slide Text: AutoSave: Saves your file automatically every few seconds as you
work.
Notes Section
Talking Points: Some applications, including Microsoft Excel and Microsoft Word,
may save your file automatically every few seconds as you work. In this example,
Autosave is turned off.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 80/Slide 38: Saving and Closing Files: AutoSave
On Slide Text: AutoSave
Notes Section
Talking Points: To turn on Autosave click the button next to Autosave to turn it on.
The icon will turn from gray to green. When Autosave is turned on the application will save
your file automatically.
Instructor Note: none

Provided by AT&T and the Public Library Association 1/17/2024

35

Additional Details: none

Slide Number & Title. Slide 81/Slide 39: Saving and Closing Files: AutoSave
On Slide Text: AutoSave
Notes Section
Talking Points: The toolbar will show you the saved status of the document. This
file has been saved.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 82/Slide 40: Saving and Closing Files: Saving a File for the
First Time: File
On Slide Text: Saving a File for the First Time
Notes Section
Talking Points: What if this is the first time you’re saving the file? In that case,
click File.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 83/Slide 41: Saving and Closing Files: Saving a File for the
First Time: Save
On Slide Text: Saving a File for the First Time
Notes Section
Talking Points: Then select Save.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 84/Slide 42: Saving and Closing Files: Saving a File for the
First Time: Save As
On Slide Text: Saving a File for the First Time
Notes Section
Talking Points: A “Save As” window will open. This allows you to select where the
saved file will be located on your computer, and to enter a name for the file.

Provided by AT&T and the Public Library Association 1/17/2024

36

[INSTRUCTOR NOTE: Press ENTER to highlight the Desktop option.]

Let’s save the file to the desktop.
[INSTRUCTOR NOTE: Press ENTER to highlight Other locations.]
You can also use the navigation pane on the left to choose a different location for
your file.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 85/Slide 43: Saving and Closing Files: Saving a File for the
First Time: Hint
On Slide Text: Saving a File for the First Time
Notes Section
Talking Points: Be sure to choose a location you can remember easily, such as on
the desktop or in a clearly labeled folder.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 86/Slide 44: Saving and Closing Files: Saving a File for the
First Time: Location
On Slide Text: Saving a File for the First Time
Notes Section
Talking Points: Enter a file name here,
[INSTRUCTOR NOTE: Press ENTER twice to unhighlight the File Name and to highlight
Save.]
then click the Save button, and the file is saved to the desktop.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 87/Slide 45: Saving and Closing Files: Saving a File to a
Different Location
On Slide Text: Saving a File to a Different Location
Notes Section
Talking Points: If you want to save the file to a different location on your
computer, click on Save a Copy.

Provided by AT&T and the Public Library Association 1/17/2024

37

Instructor Note: none

Additional Details: none
Slide Number & Title. Slide 88/Slide 46: Saving and Closing Files: Saving a File to a
Different Location: Save
On Slide Text: Saving a File to a Different Location
Notes Section
Talking Points: A “Save As” window opens. This allows you to select where the
saved file will be located on the computer.
[INSTRUCTOR NOTE: Press ENTER to highlight This PC.]
We want to save the file to a USB drive, also known as a flash drive, so click on This PC.
Instructor Note: If performing a live demonstration, make sure to insert a USB
drive into the instructor's computer so the USB drive displays on the menu.
Additional Details: none

Slide Number & Title. Slide 89/Slide 47: Saving and Closing Files: Saving a File to a
Different Location: Save
On Slide Text: Saving a File to a Different Location
Notes Section
Talking Points: The Save As folder opens. Because we want to save the file to the
USB drive click on the USB icon on the left-hand menu.
[INSTRUCTOR NOTE: Press ENTER TWICE to unhighlight USB and highlight the Save.]
Because we do not want to change the file name, we can click Save.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 90/Slide 48: Saving and Closing Files: Saving a File to a
Different Location
On Slide Text: Saving a File to a Different Location
Notes Section
Talking Points: The file is now saved to the new folder.
If you use a public computer, there may be restrictions on where you can save files. Using
a USB or flash drive is a common way to save your files when using a public computer.
Instructor Note: none

Provided by AT&T and the Public Library Association 1/17/2024

38

Additional Details: none

Slide Number & Title. Slide 91/Slide 49: Saving and Closing Files: Closing a File
On Slide Text: Closing a File
Notes Section
Talking Points: Now that we have saved the file, we can close it. To do this, click
the X in the title bar. Excel will automatically save the file before it closes.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 92/Slide 50: Saving and Closing Files: Closing a File
On Slide Text: Closing a File
Notes Section
Talking Points: The file is now closed.
Before we move to the next section, do you have any questions?
Instructor Note: Review and address items in the “parking lot”.
Additional Details: For information about what the parking lot is, see the “Before
the Workshop Begins” section of the Instructor Guide.

Slide Number & Title. Slide 93/Slide 51: Activity #3

On Slide Text: Activity #3
Notes Section
Talking Points: In this lesson, we learned how to Close and Save a file. Let’s
practice what we learned.
Instructor Note: Point attendees to Activity 3 on Activity Sheet page 2. Review the
topics in this section. Go to the desktop. Ask the learners to call out the answers to the
questions on the next slide. If the learners have computers, encourage them to follow
along on their computers. Encourage them to call out answers, and then confirm the
correct answer to have them update their Activity Sheet.

Slide Number & Title. Slide 94/Slide 52: Activity #3—Saving a File.
On Slide Text: Activity 3: Saving a File
Use the computer desktop to complete the following tasks.
If you don’t have your own computer, follow along with the instructor.

Provided by AT&T and the Public Library Association 1/17/2024

39

1. Open Microsoft Word.

2. Type “Hello World” in the document.
3. Save the document to the Desktop. In the File name box, type “Hello” and click Save.
4. Close the file.
Notes Section
Talking Points: Use the computer desktop to answer the following questions.
If you don’t have your own computer, follow along with the instructor.
1. Open Microsoft Word.
2. Type “Hello World” in the document.
3. Save the document to the Desktop. In the File name box, type “Hello” and click Save.
4. Close the file.

After learners complete Activity 3: “Great job, everyone! In the next section you’ll
learn how to delete files.”
Instructor Note: Use slide to debrief the activity or as a guide for yourself if you
are doing a demonstration. For each item, demonstrate the answer.
Additional Details: none

Deleting Files
For the “Deleting Files” you can use PowerPoint or a live demonstration for slides 97-109
(slides 55-67). Use PowerPoint for the remaining slides in this section, slides 95-96 (slides
53 and 54) and 110-111 (slides 68 and 69).
If you choose to do a live demonstration instead of PowerPoint, remind the learners that
the terms mentioned in this section can also be found in the Learner Handout.

Slide Number & Title. Slide 95/Slide 53: Deleting Files: Recycle Bin
On Slide Text: Recycle Bin
Notes Section
Talking Points: In this lesson, we are going to learn how to delete a file you no
longer want to keep within the Windows 11 operating system.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 96/Slide 54: Deleting Files (continued): Why Delete Files
Permanently
On Slide Text: Why Delete Files Permanently

Provided by AT&T and the Public Library Association 1/17/2024

40

 To make sure you do not run out of storage space.

 Help your computer run faster and more efficiently.
 Protect personal information.
 Help you find files more quickly by eliminating clutter.

Notes Section
Talking Points: There are several reasons why you might want to delete files
permanently from your computer.
[INSTRUCTOR NOTE: Press ENTER to display first bullet point.]
One reason is to make sure you do not run out of storage space on your computer. Even if
the file is in the recycle bin, it still takes up storage space.
[INSTRUCTOR NOTE: Press ENTER to display second bullet point.]
Deleting unneeded files can help your computer run faster and more efficiently.
[INSTRUCTOR NOTE: Press ENTER to display third bullet point.]
It can help you protect personal information. For instance, if you are working on a file that
includes private information and you do not want anyone else to see it, it is recommended
that you delete the file when you are done so that someone else cannot access your
personal information later.
[INSTRUCTOR NOTE: Press ENTER to display last bullet point.]
And finally, it can help you find files more quickly by eliminating clutter.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 97/Slide 55: Deleting Files (continued): Delete
On Slide Text: Drag File to the Recycle Bin
Notes Section
Talking Points: To delete files, you will use the Recycle Bin, which is located on
the desktop.
There are files in Celine’s folder that we want to delete. How do we open the folder?
[INSTRUCTOR NOTE: Ask the learners to call out the answer. Then demonstrate the step.]
That’s right! You double-click the folder.
Instructor Note: none
Additional Details: If you choose to do a live demonstration instead of PowerPoint,
remind the learners that the terms mentioned in this section can also be found in the

Provided by AT&T and the Public Library Association 1/17/2024

41

Learner Handout.

Slide Number & Title. Slide 98/Slide 56: Deleting Files (continued)
On Slide Text: Drag File to the Recycle Bin
Notes Section
Talking Points: Celine’s folder is now open.
To delete a file, move your cursor to the file you want to delete. In this example,
we’re deleting the “To Do List End of the Year Party” document. Click and hold down the
left mouse button to select the file. Then drag it to the Recycle Bin on the desktop.
Instructor Note: none
Additional Details: Answer is demonstrated on the next slide.

Slide Number & Title. Slide 99/Slide 57: Deleting Files (continued): Use the Delete Key
on the Keyboard
On Slide Text: Use the Delete Key on the Keyboard
Notes Section
Talking Points: You can also delete a file by clicking once to select it. In this
example, we’re deleting the library picture.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 100/Slide 58: Deleting Files (continued): Use the Delete Key
on the Keyboard
On Slide Text: Use the Delete Key on the Keyboard
Notes Section
Talking Points: You can then tap the Delete key on your keyboard. The Delete key
may be in a different location, depending on your keyboard.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 101/Slide 59: Deleting Files (continued)
On Slide Text:
Notes Section

Provided by AT&T and the Public Library Association 1/17/2024

42

Talking Points: Now that the library picture and the To Do List file have both been
deleted, they no longer display in Celine’s folder.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 102/Slide 60: Deleting Files (continued): Recycle Bin
On Slide Text: Recycle Bin
Notes Section
Talking Points: The files are inside the Recycle Bin. The Recycle Bin is a
temporary holding place for deleted files.
Just like a recycle bin in your home, the contents stay in the bin until you empty it and
take it out.
[INSTRUCTOR NOTE: Press ENTER to highlight the notice.]
If you move a file to the Recycle Bin and later realize you want to keep the file, you can
still get the file back—as long as nobody has emptied the Recycle Bin. To open the Recycle
Bin, double-click the icon.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 103/Slide 61: Deleting Files (continued): Recycle Bin Folder
On Slide Text: Recycle Bin Folder
Notes Section
Talking Points: The Recycle Bin folder will open and a list of the files in the folder
will appear.
[INSTRUCTOR NOTE: Press ENTER to highlight the Word document.]
To keep a file after placing it in the Recycle Bin, left-click on the file and hold the mouse
button down while dragging the file to the desktop or other location where you want to
keep it.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 104/Slide 62: Deleting Files (continued)
On Slide Text:
Notes Section

Provided by AT&T and the Public Library Association 1/17/2024

43

Talking Points: In this example, the file was saved to the desktop.
[INSTRUCTOR NOTE: Press ENTER to highlight moving the Word document to the Recycle
Bin.]
Let’s place the To Do List back in the Recycle Bin. When you are certain that you are done
with everything in the Recycle Bin, you can empty it to permanently delete those files.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 105/Slide 63: Deleting Files (continued)
On Slide Text: Empty Recycle Bin
Notes Section
Talking Points: One way to empty the Recycle Bin is to move your cursor over the
Recycle Bin icon and then right-click on your mouse.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 106/Slide 64: Deleting Files (continued): Right Click to
Empty Recycle Bin
On Slide Text: Right Click to Empty Recycle Bin
Notes Section
Talking Points: In the menu that appears, click on “Empty Recycle Bin.”
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 107/Slide 65: Deleting Files (continued): Use the Folder
Menu to Empty the Recycle Bin
On Slide Text: Use the Folder Menu to Empty the Recycle Bin
Notes Section
Talking Points: You can also empty the Recycle Bin from the Recycle Bin folder.
[INSTRUCTOR NOTE: Press ENTER to highlight the Empty Recycle Bin.]
To do this, click on the Empty Recycle Bin icon.
Instructor Note: none

Provided by AT&T and the Public Library Association 1/17/2024

44

Additional Details: none

Slide Number & Title. Slide 108/Slide 66: Deleting Files (continued): Confirm
On Slide Text:
Notes Section
Talking Points: You will be asked to confirm that you want to delete the file. If you
do want to delete the files, click Yes.
Remember that once you click Yes, you cannot retrieve the files!
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 109/Slide 67: Deleting Files (continued): Recycle Bin Empty
On Slide Text: Recycle Bin Empty
Notes Section
Talking Points: The Recycle Bin is now empty.
Before we move to the next section, do you have any questions?
Instructor Note: Review and address items in the “parking lot”.
Additional Details: For information about what the parking lot is, see the “Before
the Workshop Begins” section of the Instructor Guide.

Slide Number & Title. Slide 110/Slide 68: Activity #4.

On Slide Text: Activity #4
Notes Section
Talking Points: In this lesson, we learned how to delete files. Let’s practice what
we learned.
Instructor Notes: Point attendees to Activity 4 on Activity Sheet page 2. Review
the topics in this section. Go to the desktop. Ask the learners to call out the answers to the
questions on the next slide. If the learners have computers, encourage them to follow
along on their computers. Encourage them to call out answers, and then confirm the
correct answer to have them update their Activity Sheet.
Additional Details: none

Slide Number & Title. Slide 111/Slide 69: Activity #4—Deleting Files.
On Slide Text: Activity 4: Deleting Files

Provided by AT&T and the Public Library Association 1/17/2024

45

Use the computer desktop to complete the following tasks. If you don’t have your own
computer, follow along with the instructor.
1. Move the file named [Link] on the desktop to the Recycle Bin.
2. Empty the Recycle Bin using one of the two methods you learned today.

Notes Section
Talking Points:
1. Move the file named [Link] on the desktop to the Recycle Bin.
2. Empty the Recycle Bin using one of the two methods you learned today.
Answer: Right-click on the Recycle Bin or open the Recycle Bin and click on Empty
Recycle Bin.

Instructor Note: Use the slide to debrief the activity or as a guide for yourself if
you’re doing a demonstration. For each item, demonstrate the answer.
Additional Details: After learners complete Activity 4: “Great job, everyone!
In the next section you’ll learn tips for using a PC.”

Slide Number & Title. Slide 112/Slide 70: Tips for Using a PC.
On Slide Text:
• The desktop and taskbar are useful tools to access common applications and
documents.
• Task View allows you to see all the open windows at one time.
• Folders help you organize files.
• The search box allows you to quickly locate folders and documents.
• You can restore documents from the Recycle Bin, but only if nobody has emptied it.

Notes Section
Talking Points: Remember:
•The desktop and taskbar are useful tools to access common applications and
documents.
• Task View allows you to see all the open windows at one time.
• Folders help you organize files.
• The search box allows you to quickly locate folders and documents.
• You can restore documents from the Recycle Bin, but only if nobody has emptied it.
Before we move to the next section, do you have any questions?
Instructor Note: Review and address items in the “parking lot”.
Additional Details: For information about what the parking lot is, see the “Before
the Workshop Begins” section of the Instructor Guide.

Slide Number & Title. Slide 113/Slide 71: Activity #5.

Provided by AT&T and the Public Library Association 1/17/2024

46

On Slide Text: Activity #5. Open Using a PC Practice Module

Notes Section
Talking Points: We’ve learned to open applications and files, work within
Windows, and save and delete files. Let’s review what we learned.
Instructor Note: You can either:
Launch the Practice section online by clicking on the link “Open Using a PC
•
Practice Module” on the slide
OR ask learners if they would prefer a demo to walk through these
instructions, which are also listed on the Learner Activity Sheet (pages 2 and
3).
• In the address bar of the web browser, enter [Link]. > Click on
“Using a PC (Windows 11)” > Click on “Practice Lesson”
• Use the next five slides to review what students have learned in this section.
Learners should follow along as you go through each question. Engage them by asking
them to call out answers. Then confirm the correct answer.
Additional Details: none

Slide Number & Title. Slide 114/Slide 72: Activity #5—Opening an Application.
On Slide Text: If you want to open an application on the desktop, what do you
need to do?
 Double-click the icon on the desktop
 Single-click the icon on the desktop
 Drag the icon to the trash

Notes Section
Talking Points: If you want to open an application on the desktop, what do you
need to do?
Answer: Double-click the icon on the desktop to open the application.
Instructor Note: none
Additional Details: none

Slide Number & Title. Slide 115/Slide 73: Activity #5—Minimizing a Window.
On Slide Text: If you want to minimize the window currently open on your screen,
what icon would you click?
Notes Section
Talking Points: If you want to minimize the window currently open on your screen,
what icon would you click?

Provided by AT&T and the Public Library Association 1/17/2024

47

Answer: It’s the icon that looks like a line at the top-right side of the window.
Instructor Note: Point out the icon.
Additional Details: none

Slide Number & Title. Slide 116/Slide 74: Activity #5—Closing a Window.
On Slide Text: If you want to close the window, what icon would you click?
Notes Section
Talking Points: If you want to close the window, what icon would you click?
Answer: It’s the icon that looks like an X at the top-right side of the window.
Instructor Note: Point out the icon.
Additional Details: none

Slide Number & Title. Slide 117/Slide 75: Activity #5—Saving a Document.
On Slide Text: If you want to save a document, what icon would you click?
Notes Section
Talking Points: If you want to save a document, what icon would you click?
Answer: You can click the File menu or click the Save icon.
Instructor Note: Point out the File menu and the Save icon.
Additional Details: none

Slide Number & Title. Slide 118/Slide 76: Activity #5—Retrieving a Deleted File.
On Slide Text: If you accidentally deleted a file, where can you find and retrieve it?
Notes Section
Talking Points: If you accidentally deleted a file, where can you find and retrieve
it?
Answer: You would click the Recycle Bin icon.
Instructor Note: Point out the icon the Recycle Bin icon.
Additional Details: none

Slide Number & Title. Slide 119/Slide 77: Congratulations, Learners!

On Slide Text: Congratulations, learners! Today you have learned:

Provided by AT&T and the Public Library Association 1/17/2024

48

 What an operating system is

 The skills you need to use the Windows 11 operating system, including:
o Finding and navigating the desktop
o Finding and organizing files and folders
o Managing application windows
o Saving and closing files
o Deleting files
 Tips for using Windows 11

Talking Points: Congratulations, learners! Today you have learned:

• What is an operating system
• The skills you need to use the Windows 11 operating system, including:
• Finding and navigating the desktop
• Finding and organizing files and folders
• Managing the windows of an application
• Saving and closing files
• Deleting files
• Tips for using Windows 11

Are there any other questions before today’s workshop ends?

Instructor Note: Review and address items in the “parking lot”.
Instructor Note: Provide each learner with a Certificate of Completion.
Additional Details: For information about what the parking lot is, see the “Before
the Workshop Begins” section of the Instructor Guide.

Slide Number & Title. Slide 120 /Slide 78: Additional Training Online
On Slide Text: Today’s training is provided by AT&T and the Public Library
Association.

Visit <insert libraries URL here> and [Link] for more courses and to
build confidence using technology.
Talking Points:
Instructor Note: Close out the session by following these steps:
 (If applicable): Mention future PLA digital learning workshops planned for the
location and/or community.
 Ask if there are any other final questions and answer any outstanding ones that
may have been missed in the parking lot sections.
 End by reading the course acknowledgment: “This course was made possible
with support from AT&T and the Public Library Association. We appreciate all our
participants for coming and we encourage you to keep learning!”

Provided by AT&T and the Public Library Association 1/17/2024

49

Additional Details: Before the workshop begins, insert your library’s URL on the
PowerPoint slide. Identify future workshops learners may want to attend and mention
those classes as you wrap up the workshop.

Slide Number & Title. Slide 121/Slide 79: Thank You!

On Slide Text: Thank you for coming!
Talking Points: We appreciate all our participants for coming and we encourage you
to keep learning!
Instructor Note: (If applicable): Please fill out the survey before you leave today.
Additional Details: none

Provided by AT&T and the Public Library Association 1/17/2024