System Release 8.

DIMETRA™
Dimetra IP Compact (DIPC)/Scalable Dimetra IP (SDIP)

MANAGING RADIO USERS,

RADIOS AND TALKGROUPS
Quick Reference Guide

March 2014

*MN000373A01*
MN000373A01-A

© 2014 Motorola Solutions, Inc. All rights reserved

Copyrights
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programs. Accordingly, any copyrighted Motorola computer programs contained in the Motorola products described
in this document may not be copied or reproduced in any manner without the express written permission of Motorola.
© 2014 Motorola Solutions, Inc. All Rights Reserved
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Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or
licensed for use on a particular system, or may be dependent upon the characteristics of a particular mobile subscriber
unit or configuration of certain parameters. Please refer to your Motorola contact for further information.

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European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)

directive

The European Union's WEEE directive requires that products sold into EU countries must have the crossed out
trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries
should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or service centre
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CMM Labeling and Disclosure Table
The People’s Republic of China requires that our products comply with China Management Methods (CMM)
environmental regulations. (China Management Methods refers to the Regulation Management Methods for
Controlling Pollution by Electronic Information Products.) Two items are used to demonstrate compliance; the Label
and the Disclosure Table.
The label is placed in a customer visible position on the product. The first of the following examples means that the
product contains no hazardous substances; the second means that the product contains hazardous substances, and has
an Environmental Friendly Use Period (EFUP) of fifty years.

The Environmental Friendly Use Period (EFUP) is the period (in years) during which the Toxic and Hazardous
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Service Information
Government Technical Support (GTS), EA Solutions Support Centre
The Government Technical Support (GTS), EA Solutions Support Centre provides a remote Technical Support
Service to help customers resolve technical issues and quickly restore networks and systems. This team of highly
skilled professionals is available to customers with current service agreements in place that include the Technical
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contact your local customer support or account manager for further information.

Contact Details
Email: essc@[Link]

Table 1: List of Telephone Numbers

Country In Country Number to Dial

AUSTRIA 01206091087
DENMARK 043682114
FRANCE 0157323434
GERMANY 06950070204
ITALY 0291483230
LITHUANIA 880 030 828
NETHERLANDS 0202061404
NORWAY 24159815
PORTUGAL 0217616160
RUSSIA 810 800 228 41044
(Alternative 810 800 120 1011)
SAUDI ARABIA 800 844 5345
SOUTH AFRICA 0800981900
SPAIN 0912754787
UNITED KINGDOM 02030 277499
All Other Countries +44 2030 277499

European Systems Component Centre (ESCC)

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equipment should then be shipped to the following address unless advised otherwise.
Motorola GmbH, European Systems Component Centre, Am Borsigturm 130,13507 Berlin, Germany

Contact Details
• E-Mail: [Link]@[Link]

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8 | Service Information

• Telephone: +49 (0) 30 66861404

• Telefax: +49 (0) 30 66861426
• Monday – Friday 08:00 am to 06:00 pm (CET)

Parts Identification and Ordering

Request for help in identification of non-referenced spare parts should be directed to the Customer Care Organization
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Document History
Edition Description Date
MN000373A01–A Initial version Mar. 2014

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 Contents | 11

Contents
Copyrights........................................................................................................................................ 3
CMM Labeling and Disclosure Table............................................................................................5
Service Information......................................................................................................................... 7
Document History............................................................................................................................ 9
List of Figures................................................................................................................................ 13
List of Tables.................................................................................................................................. 15
List of Procedures.......................................................................................................................... 17
About Managing Radio Users, Radios, and Talkgroups Quick Reference Guide...................19
What Is Covered In This Manual?...................................................................................................................... 19
Helpful Background Information........................................................................................................................ 19
Related Information.............................................................................................................................................19
Icon Conventions........................................................................................................................... 21
Style Conventions...........................................................................................................................23

Chapter 1: Radio User Management Overview.................................................. 25

Users Configuration............................................................................................................................................ 25
Process Overview.................................................................................................................................... 25
Configuration Order................................................................................................................................ 25
Radios Configuration.............................................................................................................................. 27
Radio to Radio User Relationship............................................................................................... 27
Radio ID Ranges......................................................................................................................... 27
Site Access Denial...................................................................................................................................28
Profile Objects.....................................................................................................................................................28
Mapping between Objects and Profile Objects....................................................................................... 29

Chapter 2: Creating and Configuring Radio Users and Groups.......................31

Creating a Radio or Radio User.......................................................................................................................... 31
Radio to Radio User Relationship........................................................................................................... 31
Creating a Radio......................................................................................................................................31
Creating a Radio User............................................................................................................................. 33
Creating a Radio User – Basic Tab............................................................................................. 33
Creating a Radio User – Configuration Tab................................................................................34
Creating a Talkgroup or Multigroup................................................................................................................... 38
Talkgroup IDs Definition........................................................................................................................ 39
Talkgroup ID Ranges.............................................................................................................................. 39
Creating a Talkgroup...............................................................................................................................40
Creating a Talkgroup – Basic Tab...............................................................................................40
Creating a Talkgroup – Configuration Tab................................................................................. 42
Creating a Multigroup............................................................................................................................. 43
Creating a Multigroup – Basic Tab............................................................................................. 43
Creating a Multigroup – Configuration Tab................................................................................45

Chapter 3: Disabling and Removing Radios and Groups.................................. 49

Deleting Records................................................................................................................................................. 49
Deleting a Radio..................................................................................................................................................50
Considerations for Deleting a Radio User...........................................................................................................50
12 | Contents

Considerations for Deleting a Talkgroup or Multigroup.....................................................................................51

Disabling Records............................................................................................................................................... 51
Disabling a Talkgroup or Multigroup..................................................................................................... 51
Disabling a Talkgroup................................................................................................................. 51
Disabling a Multigroup............................................................................................................... 53
Disabling a Radio or Radio User.........................................................................................................................54
Disabling a Radio User............................................................................................................................54
Removing a Talkgroup from a Multigroup......................................................................................................... 56
Replacing a Radio............................................................................................................................................... 58
 List of Figures | 13

List of Figures
Figure 1: Radio Configuration Dialogue Box ................................................................................ 28
Figure 2: Record-to-Profile Relationships ......................................................................................29
Figure 3: Subscriber Objects Mapped to Profiles ...........................................................................29
Figure 4: Radio Configuration Window ......................................................................................... 32
Figure 5: Radio Configuration Window ......................................................................................... 32
Figure 6: Radio User – Basic Tab ...................................................................................................34
Figure 7: Radio User – Basic Tab ...................................................................................................34
Figure 8: Radio User – Configuration Tab ..................................................................................... 35
Figure 9: Radio User – Configuration Tab ..................................................................................... 36
Figure 10: Talkgroup – Basic Tab .................................................................................................. 41
Figure 11: Talkgroup – Basic Tab .................................................................................................. 41
Figure 12: Talkgroup – Configuration Tab .................................................................................... 42
Figure 13: Talkgroup – Configuration Tab .................................................................................... 42
Figure 14: Multigroup – Basic Tab ................................................................................................ 44
Figure 15: Multigroup – Basic Tab ................................................................................................ 44
Figure 16: Multigroup – Configuration Tab ................................................................................... 45
Figure 17: Multigroup – Configuration Tab ................................................................................... 46
Figure 18: Delete Record ................................................................................................................49
Figure 19: Delete Record ................................................................................................................50
Figure 20: Confirmation Dialogue Box .......................................................................................... 50
Figure 21: Talkgroup – Configuration Tab .................................................................................... 52
Figure 22: Talkgroup – Configuration Tab .................................................................................... 52
Figure 23: Multigroup – Configuration Tab ................................................................................... 53
Figure 24: Multigroup – Configuration Tab ................................................................................... 54
Figure 25: Radio User – Configuration Tab ................................................................................... 55
Figure 26: Radio User – Configuration Tab ................................................................................... 56
Figure 27: Multigroup – Configuration Tab ................................................................................... 57
Figure 28: Multigroup – Configuration Tab ................................................................................... 57
14 | List of Figures
 List of Tables | 15

List of Tables
Table 1: List of Telephone Numbers ................................................................................................ 7
Table 2: Configuration Order ......................................................................................................... 25
Table 3: Site Access Denial Settings .............................................................................................. 28
Table 4: Tasks Involved in Adding a Radio ................................................................................... 31
Table 5: Tasks Involved in Adding a Radio User ...........................................................................33
Table 6: ID Ranges ......................................................................................................................... 39
Table 7: Tasks Involved in Adding a Talkgroup ............................................................................ 40
Table 8: Tasks Involved in Adding a Multigroup .......................................................................... 43
Table 9: Tasks Involved in Replacing a Radio ............................................................................... 58
16 | List of Tables
List of Procedures
Creating a Radio ............................................................................................................................. 31
Creating a Radio User – Basic Tab .................................................................................................33
Creating a Radio User – Configuration Tab ................................................................................... 34
Creating a Talkgroup – Basic Tab .................................................................................................. 40
Creating a Talkgroup – Configuration Tab .....................................................................................42
Creating a Multigroup – Basic Tab ................................................................................................ 43
Creating a Multigroup – Configuration Tab ................................................................................... 45
Deleting Records ............................................................................................................................ 49
Deleting a Radio ............................................................................................................................. 50
Disabling a Talkgroup .................................................................................................................... 51
Disabling a Multigroup ...................................................................................................................53
Disabling a Radio User ................................................................................................................... 54
Removing a Talkgroup from a Multigroup .................................................................................... 56

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About Managing Radio Users, Radios, and Talkgroups
Quick Reference Guide
This Quick Reference Guide is intended for field personnel. It explains the most common day to day tasks related to
the management of radios, radio users, and talkgroups.

What Is Covered In This Manual?

This booklet contains the following chapters:
• Radio User Management Overview on page 25 presents an overview of the creation, configuration, and
maintenance of radio users and objects.
• Creating and Configuring Radio Users and Groups on page 31 describes how to configure radio users,
talkgroups, and multigroups.
• Disabling and Removing Radios and Groups on page 49 covers the procedures for disabling and removing
radios and groups.

Helpful Background Information

Motorola offers various courses designed to assist in learning about the system. For information, go to http://
[Link]/training to view the current course offerings and technology paths.

Related Information

Document Location/Description
Glossary The glossary provides a list of abbreviations, acronyms and
terms used in the Dimetra IP system documentation.
Documentation Overview The document provides a list of all documents delivered
with your Dimetra IP system. Its primary purpose is to help
you to find the information you are looking for.
System Overview This manual provides basic radio system concepts, call
processing basics, and an introduction to the various com-
ponents and processes associated with the Dimetra IP sys-
tem. The manual provides the background needed to com-
prehend the theory of operation and it provides equipment/
subsystem functional descriptions. It also describes the role
of the numerous network management software applica-
tions used for managing the system.
User Configuration Manager This manual describes the User Configuration Manager
(UCM) which is a Windows based, Private Radio Network
Management (PRNM) Suite application. The UCM is used
in the configuration of the system. It is also the tool used to
modify configuration parameters. To configure a system,
both the UCM and the Zone Configuration Manager (ZCM)
are needed.
Table continued…

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20 | About Managing Radio Users, Radios, and Talkgroups Quick Reference Guide

Document Location/Description
Zone Configuration Manager This manual describes the Zone Configuration Manager
(ZCM) which is a Private Radio Network Management
(PRMN) Suite application. The ZCM is used to configure
and maintain operational parameters for equipment in a sys-
tem. To configure a system, both the ZCM and the User
Configuration Manager (UCM) are needed.

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Icon Conventions
The documentation set is designed to give the reader more visual clues. The following graphic icons are used
throughout the documentation set. These icons and their associated meanings are described below.
Danger: The signal word DANGER with the associated safety icon implies information that, if
disregarded, will result in death or serious injury.
Warning: The signal word WARNING with the associated safety icon implies information that, if
disregarded, could result in death or serious injury, or serious product damage.
Caution: The signal word CAUTION with the associated safety icon implies information that, if
disregarded, may result in minor or moderate injury, or serious product damage.
Caution: The signal word CAUTION may be used without the safety icon to state potential damage or
injury that is not related to the product.
Important: IMPORTANT statements contain information that is crucial to the discussion at hand, but is
not CAUTION or WARNING. There is no warning level associated with the IMPORTANT statement.

Note: NOTE contains information more important than the surrounding text, such as exceptions or
preconditions. They also refer the reader elsewhere for additional information, remind the reader how to
complete an action (when it is not part of the current procedure, for instance), or tell the reader where
something is located on the screen. There is no warning level associated with a note.
Suggestion: SUGGESTION implies a recommendation or tip from Motorola that does not require to be
followed, but might be helpful. There is no warning level associated with SUGGESTION.

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Style Conventions
The following style conventions are used:

Convention Description
Bold This typeface is used for names of, for instance, windows, buttons, and labels when
these names appear on the screen (example: the Alarms Browser window). When
it is clear that we are referring to, for instance, a button, the name is used alone
(example: Click OK).
Monospacing font in This typeface is used for words to be typed in exactly as they are shown in the text
bold (example: In the Address field, type [Link]
Monospacing font This typeface is used for messages, prompts, and other text displayed on the com-
puter screen (example: A new trap destination has been added).
<Monospacing font in This typeface is used with angle brackets for words to be substituted by a specific
bold Italic> member of the group that the words represent (example: <router number>).
Note: In sequences to be typed in, the angle brackets are omitted to
avoid confusion as to whether the angle brackets are to be included in
the text to be typed.

CAPITAL LETTERS This typeface is used for keyboard keys (example: Press Y, and then press EN-
TER).
Italic This typeface is used citations. This can be the name of a document or a phrase
from another document (example: Dimetra IP System Overview).
→ An → (arrow pointing right) is used for indicating the menu or tab structure in in-
structions on how to select a certain menu item (example: File → Save) or a cer-
tain sub-tab.

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Chapter

1
Radio User Management Overview
This chapter presents an overview of the creation, configuration, and maintenance of radio users and objects.
• Users Configuration on page 25
• Profile Objects on page 28

Users Configuration
The UCM is the PRNM Suite management application used to enter and maintain system-level configuration
information for users.
Each type of user (individual, talkgroup, multigroup) is assigned various configuration parameters that allow the users
to be identified and operate throughout the system. These configuration parameters determine what system services
are available to each user.

Process Overview
The following process outlines the overall steps needed to add users to the system.
Prerequisites: Access to the User Configuration Manager (UCM), and Zone Configuration Manager (ZCM) is
necessary to maintain information about the Radio User and its parameters.
Process:
1 Organize configuration information.
2 Use the Radio object to enter and maintain radio and infrastructure records. See Radios Configuration on page
27.
3 Use the Radio User object to enter and maintain information about the user of a radio.
4 Use the Zone Configuration Manager and User Configuration Manager to enter and maintain information about
the user of a radio.

Configuration Order
Configuration information is entered during the initial phase of system operation and updated as the users and
capabilities of the system change.

Table 2: Configuration Order

Configuration Predecessor
Home Zone Mapping None
TG/MG Capabilities Profile None
TG/MG Valid Sites Profile None
Table continued…

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26 | Radio User Management Overview

Configuration Predecessor
Console TG/MG Capabilities Profile None
Talkgroup Home Zone Mapping
TG/MG Capabilities Profile
TG/MG Valid Sites Profile
Console TG/MG Capabilities Profile

Multigroup Home Zone Mapping

TG/MG Capabilities Profile
TG/MG Valid Sites Profile
Console TG/MG Capabilities Profile
Talkgroup

Status Set None

Radio User Capabilities Profile Status Set
Radio User Valid Sites Profile None
Console User Capabilities Profile None
Exclusion Class None
Radio User Interconnect Profile Exclusion Class
Radio Home Zone Mapping
Radio User Home Zone Mapping
Radio User Capabilities Profile
Radio User Valid Sites Profile
Radio User Interconnect Profile
Radio

Console User Home Zone Mapping

Console User Capabilities Profile
Talkgroup

Storm Plan Home Zone Mapping

Radio User Capabilities Profile
Radio User Valid Sites Profile
Radio User Interconnect Profile
Talkgroup
Radio User

Storm Plan Command Home Zone Mapping

Radio User Capabilities Profile
Radio User Valid Sites Profile

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 Radio User Management Overview | 27

Configuration Predecessor

Radio User Interconnect Profile

Talkgroup
Radio User
Storm Plan

Radios Configuration
The Radio object contains attributes related to the physical radio unit, such as its unique identity and serial number.
The Radio object has two default records, SZ$INIT and SZ$DEF.

Radio to Radio User Relationship

You associate a radio to a specific user by entering the radio's serial number in the radio user's record. This
relationship between a radio and a radio user allows you to change which radio a user may be attached to at any
particular time. However, at any time, each radio can only have one radio user assigned to it.

Radio ID Ranges
When selecting the starting and ending Radio ID range (from 1 to 13999999), remember that users must type these
IDs when sending calls. You may want to use the lower end of the range to save user keystrokes. These same IDs also
display on the radios if the ID Display feature is being used and on the consoles if the console alias feature is not
used.
Note: The same pool of IDs is also used for allocating ID numbers to radios, console users, talkgroups, and
multigroups, and the same value cannot be assigned to both a group and an individual.

You can enter up to 128,000 IDs in each cluster, but no more than 64,000 can be home in any one zone.
Important: A change in Home Zone Mapping takes place in several steps to ensure that all information is
available to the ZC and PDG immediately after a Home Zone Mapping change. However, it means that the
ZC and PDG for a short period hold all the subscribers that have home in the zone both before and after the
remapping. This total number must not exceed the 64,000 subscriber limit. As an example, if 1,000
subscribers move out of a zone but 1,000 subscribers move into the zone, the total number of subscribers in
the ZC and PDG will temporarily increase by 1,000 during a remapping. The remapping can thus only take
place if the initial total number of subscribers are less that 63,000.
The following figure shows the configuration window for used for entering basic parameters.

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28 | Radio User Management Overview

Figure 1: Radio Configuration Dialogue Box

Site Access Denial

The Site Access Denial (SAD) setting determines whether a radio is allowed to affiliate to a site. This field works in
conjunction with the sites configured in the Radio User Valid Sites Profile for individual call requests and the TG/MG
Valid Sites Profile for talkgroup call requests. The SAD setting is configured in the System object in the UCM. Once
set, the SAD setting is in effect throughout the system. The SAD setting has four options. The setting changes the way
call requests are evaluated and affiliated.

Table 3: Site Access Denial Settings

Setting Description
Either The system rejects the radio affiliation if it is attempting to affiliate to a site where ei-
ther the talkgroup or individual valid sites profile does not have access to that site.
Individual Only The system rejects the radio affiliation if it is attempting to affiliate to a site that is not
configured in the individual valid sites profile.
TG Only The system rejects the radio affiliation if it is attempting to affiliate to a site that is not
configured in the talkgroup valid sites profile.
Both The system rejects the radio affiliation if the site is invalid in both the individual and
talkgroup valid sites profile. If it is valid in one but not the other, the radio is not re-
jected.

Profile Objects
A profile is a shortcut that is used when creating new records. The profile is a master list of common attributes or
capabilities used by radio users, console users, talkgroups, and multigroups. Creating a profile allows you to enter the
information one time and reference the profile from an individual record. You do not have to enter the information
separately into each record. You can create a different profile for each type of function and group of users in your
system, up to a maximum of 2000 profiles.

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 Radio User Management Overview | 29

Using a profile helps to ensure accuracy of the data. It also reduces the amount of data that has to flow through the
network between the UCM and the zone controller.
Profile information includes data that relates to radios, radio users, console users, and talkgroups who perform the
same function. For example, all radio users associated with the fire department require the same resources, so you can
use a profile to create a master file for their records.
A record can have a one-to-one relationship with a profile, or many records can be mapped to the same profile (the
following figure presents this example).

Figure 2: Record-to-Profile Relationships

Mapping between Objects and Profile Objects

When you configure a talkgroup, multigroup, console user, or radio user record, you must assign profiles to each
record. The following figure shows the association of Subscriber objects to their corresponding profiles.

Figure 3: Subscriber Objects Mapped to Profiles

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Chapter

2
Creating and Configuring Radio Users and Groups
This chapter describes how to configure radio users, talkgroups, and multigroups.
• Creating a Radio or Radio User on page 31
• Creating a Talkgroup or Multigroup on page 38
Important: This chapter deals with the infrastructure configuration only. Configuration of the individual
Mobile Radios takes place through the Customer Programming Software Plus (CPS Plus) interface, see the
CPS Plus documentation for further guidance.

Creating a Radio or Radio User

The procedures in this section cover how to add a new radio object or radio user object to the UCM.

Radio to Radio User Relationship

You associate a radio to a specific user by entering the radio's serial number in the radio user's record. This
relationship between a radio and a radio user allows you to change which radio a user may be attached to at any
particular time. However, at any time, each radio can only have one radio user assigned to it.
For more information about the radio user record, see Creating a Radio User on page 33.

Creating a Radio
The following table shows the specific tasks involved in adding an individual radio.

Table 4: Tasks Involved in Adding a Radio

System Element Tasks to Be Performed

UCM Create a new Radio record.
Centracom Console Add individual ID and alias to the Alias Database using the Alias Database Manag-
er (ADM).
CPS Plus Program the radio with specific features.

The Radio record contains attributes related to the physical radio unit, such as its unique identity, capabilities, and
programmed parameters.
The following procedure explains how to create a radio by entering the radio serial number, ID, reference ID, and
security group of the new record.
Procedure:
1 In the UCM, select the Radio object.
2 From the File menu, select New.

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32 | Creating and Configuring Radio Users and Groups

Figure 4: Radio Configuration Window

Figure 5: Radio Configuration Window

3 Type the Radio Serial Number, which can be up to 15 characters. This unique serial number represents a specific
radio on the system and is part of the radio's programming.
4 Type the Radio ID. This is a unique number from 1 to 13999999 that refers to a specific radio on the system and
is part of the radio's programming. See Table 6: ID Ranges on page 39.
Note: The same pool of IDs is also used for allocating ID numbers to radios, console users, talkgroups
and multigroups, and the same value cannot be assigned to both a group and an individual.

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 Creating and Configuring Radio Users and Groups | 33

Important:
A change in Home Zone Mapping takes place in several steps to ensure that all information is available
to the ZC and PDG immediately after a Home Zone Mapping change. However, it means that the ZC
and PDG for a short period hold all the subscribers that have home in the zone both before and after the
remapping. This total number must not exceed the 64,000 subscriber limit. As an example, if 1,000
subscribers moves out of a zone but 1,000 subscribers moves into the zone, the total number of
subscribers in the ZC and PDG will temporarily increase by 1,000 during a remapping. The remapping
can thus only take place if the initial total number of subscribers are less that 63,000.
The same refers to talkgroups. The total number must not exceed the 16,000 talkgroups limit. For
example, if 200 talkgroups moves out of a zone but 200 talkgroups moves into the zone, the total
number of subscribers in the ZC will temporarily increase by 200 during a remapping. The remapping
can thus only take place if the initial total number of talkgroups are less that 15,800.
If any subscriber/talkgroup records are lost, after remapping, it is necessary to perform the download of
SAC. For details on how to perform this, refer to the Backup and Restore Including FRU/FRE manual.
5 Type the Radio Reference ID, which can be up to 21 characters. This is a unique reference of the radio used for
Authentication or Encryption purposes. The Radio Reference ID may be a Tetra Equipment Identifier (TEI), or a
SIM ID in cases where the radio uses SIM cards. TEI: T followed by 15 hexadecimal digits (0–9 and A-F). SIM: S
followed by 20 hexadecimal digits (0–9 and A-F).
6 Select a Security Group.
7 Click Apply.
The information is saved.
8 Click Cancel to close the window when finished.
Note: From the View menu, select Refresh to see the new record in the contents pane.

Creating a Radio User

The following table shows the specific tasks involved in adding an individual radio user.

Table 5: Tasks Involved in Adding a Radio User

System Element Tasks to Be Performed

UCM Add the radio user.
Centracom Console Add individual ID and alias to the Alias Database using the Alias Database
Manager (ADM).
CPS Plus Program the radio with specific features.

Creating a Radio User – Basic Tab

The following procedure explains how to use the Basic tab to enter the alias and security group of the new record.
Procedure:
1 In the UCM, select the Radio User object.
2 From the File menu, select New.
The Radio User configuration window appears, displaying whichever tab was last viewed.
3 Select the Basic tab.

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34 | Creating and Configuring Radio Users and Groups

Figure 6: Radio User – Basic Tab

Figure 7: Radio User – Basic Tab

4 Type the Radio User Alias. The characters | @ _ " ' % $ ? & / \ cannot be used. The alias can be up to 16
characters. It supports UTF-8 unicode
5 Select a Security Group.
6 Continue to Creating a Radio User – Configuration Tab on page 34 to modify the values in the remaining fields
of the configuration window.

Creating a Radio User – Configuration Tab

The procedure below explains how to use the Configuration tab to enter parameters of the new record.
Procedure:
1 Select the Configuration tab.

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 Creating and Configuring Radio Users and Groups | 35

Figure 8: Radio User – Configuration Tab

MN000373A01-A | March 2014 | Send Feedback

36 | Creating and Configuring Radio Users and Groups

Figure 9: Radio User – Configuration Tab

2 Type the Radio Serial Number, which can be up to 15 characters. The value you enter must have been
programmed previously in the Radio object, or you can select a default record.
Note: If you do not know the number, click the Values button for a list of entries.

Note: The Radio ID field is linked to the Radio Serial Number field, so you will not need to enter a
Radio ID.

3 Type text in the Emergency Alarm Comments field up to 64 characters. This text is sent out as an emergency
comment when the radio user initiates an emergency call.
4 Select the Yes or No radio button for Interconnect Enabled.
If you select Yes, the radio user can initiate and receive interconnect calls. This setting enables all interconnect-
related parameters on the window. If you select No, the radio user cannot initiate or receive interconnect calls.
5 Select the Yes or No radio button for Packet Data Enabled.
If you select Yes, the radio user has access to the packet data service. This setting enables all packet data-related
parameters on the window. If you select No, the radio user cannot initiate or receive packet data.
6 Select the Yes or No radio button for QAM Data Enabled.
• Yes allows the radio user to have access to the Quadrature Amplitude Modulation (QAM) services.
• No prevents the radio user from having access to the Quadrature Amplitude Modulation (QAM) services
7 Select the Yes or No radio button for Short Data Enabled.
If you select Yes, the radio user has access to the short data service. If you select No, the radio user is prevented
from having access to the short data service.
8 Select the Yes or No radio button for Full Duplex Enabled.
If you select Yes, the radio user can initiate and receive full duplex private calls. This setting enables all full
duplex-related parameters on the window. If you select No, the radio user cannot initiate or receive full duplex
private calls. Telephone Interconnect calls will always be full-duplex independent of this parameter setting.

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 Creating and Configuring Radio Users and Groups | 37

9 Select the Yes or No radio button for the Extended Band Channels Can Be Assigned field.
10 Select the Radio User Capabilities Profile Alias.
11 Select the Radio User Valid Site Profile Alias.
12 Select the Radio User Interconnect Profile Alias, if you have enabled this capability in step 4.
13 Select the Yes or No radio button for User Enabled.
• If you select Yes, the radio user can make calls on the system.
• If you select No, the radio user is temporarily removed from the system, rather than deleting the user. The user
can receive talkgroup calls, but cannot initiate them. Also, the user cannot initiate or receive unit to unit calls
or call alerts.
Note: The User Enabled setting designates users that you want to be active in the system and disables
users as necessary.

14 Select the Yes or No radio button for Logon Required.

• If you select Yes, the radio user is required to log on to the radio (via Alias Server).
• If you select No, logging onto the radio is not required.
Important: Parameter is enabled when RUA/RUI licence is purchased.

15 Type the Assigned IP Address, that can be used by the radio user. That is, when connecting a computer to the
radio the computer can use this address. This can be done either by configuring the assigned IP address in the
computer as well as in the system, or by setting up the computer to use a network assigned IP address. In the latter
case the field must be set to [Link].
Note: You may create more radio users with the same IP address, on condition that the value of the
Access Point Name field below differs.

16 Type the Access Point Name Network ID in APN Network ID that can be used by the radio user. The APN
identifies the home network of the radio user.
Note: To obtain Packet Data service for the user, the APN must be configured in the GGSN (Gateway
GPRS (General Packet Radio System) Support Note) to identify the interface to the home network.

17 Select the Resource Allocation Group in Assigned RAG, that controls the access to the air interface packet data
channels. A user is configured to belong to a call RAG. Each packet data channel has a defined RAG access list:
in order to be able to use a packet data channel, the RAG assigned to the user must appear in the channels RAG
access list. The RAG thus provides a basic access control mechanism for the packet data channels.
18 Select the maximum time a radio will remain inactive on the packet data channel in READY Timer. The READY
timer is thus a sort of packet data hang timer. The optimum value for this timer depends on the type of application
the radio uses.
Note: If for example, the main application is database lookup, the READY timer should be set slightly
longer than the anticipated response time of the database. Setting the timer too short will result in the
radio bouncing back to the MCCH between datagrams belonging to the same transaction. Setting the
timer too long will result in the radio spending too much time on the packet data channel.
19 Select the Yes or No radio button for ICMP Enabled.
• Yes means that the system will forward ICMP messages to the user across the air interface.
• No means that the system will filter out ICMP messages.
Note: This setting can be used to save air interface resources if the applications used do not use ICMP
messages but cause them to be generated.

20 Select the Yes or No radio button for Source Address Checking Enabled.
• Yes means that the system will check that the datagrams originated from the radio use the assigned IP address
as source address. If the source address does not equal the assigned address, the datagram will be discarded.
• No means that the system will allow the radio to initiate datagrams with any source address.

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38 | Creating and Configuring Radio Users and Groups

21 Select the Yes or No radio button for Multi Slot Packet Data Enabled.
• Yes allows the radio user to access the multi-slot packet data service.
• No disables this feature.
Note: If you have QAM services enabled, you can access the multi-slot packet data service regardless
of the Multi Slot Packet Data Enabled setting.

22 Enter the Talkgroup Alias for the Primary Talkgroup of the radio user.
Note: If you do not know the alias, click the Values button for a list of entries. The primary talkgroup
cannot be an Object Group.

Note: This field allows you to select the primary talkgroup, which is important for RCM functionality.
The primary talkgroup and an RCM user's list of attachment groups are used to determine which RCM
users can issue radio commands to a radio user and from which radio users the RCM user can receive
radio activities, such as Status messages. If this field is left blank, status messages are not distributed at
all.
23 Select the Yes or No radio button for Ambience Listening Monitoring Enabled.
• Yes allows the dispatch console to monitor the specific radio user.
• No disables this feature.
24 Select the Yes or No radio button for Ambience Listening Initiation Enabled.
• Yes allows the dispatch console to initiate an Ambience Listening (AL) call.
• No disables this feature.
Note: This parameter is disabled for radio users per default, as only dispatch consoles can be enabled to
initiate AL calls.

25 Enter the Direct Dial Number, which is a unique telephone number assigned to the radio user that can be up to 15
characters. The DDI number is obtained from the phone company and allows direct interconnect access to the
radio user.
Note: The Interconnect Parameters fields are only visible, if you have enabled this capability in step 4.

26 Select the Yes or No radio button for PABX Access.

• If you select Yes, the radio user can make outbound and inbound interconnect calls through a PABX gateway.
• If you select No, you disable this capability.
27 Select the Yes or No radio button for PSTN Access.
• If you select Yes, the radio user can make outbound and inbound interconnect calls through a PSTN gateway.
• If you select No, you disable this capability.
28 Click Apply.
The information is saved.
29 Click Cancel to close the window when finished.
Note: From the View menu, select Refresh to see the new record in the contents pane.

Creating a Talkgroup or Multigroup

The Talkgroup object consists of information that identifies a group of radios that communicate and interact together
on the system. This group can also be a subset of a multigroup.

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 Creating and Configuring Radio Users and Groups | 39

The Talkgroup object has two default records, SZ$INIT and SZ$DEF. When an Object Group Subject is created the
definitions of automatically derived talkgroups/multigroups appear in the talkgroup/multigroup list. You cannot delete
nor edit such groups. See the Object Call manual for more information on the dynamically created talkgroups.

Talkgroup IDs Definition

The system has two types of groups, talkgroup and multigroup. A talkgroup is designed around a functional group or
an organization. For example, a special squad inside the state police or a state's Department of Natural Resources
(DNR) could each be a talkgroup. A multigroup lets you combine some talkgroups such as grouping the state police
with the DNR in a multigroup to allow communication between the two organizations.
To configure a talkgroup or multigroup, see the following sections:
• Creating a Talkgroup on page 40
• Creating a Multigroup on page 43
When planning to add a group, consider the effects it may have on system resources. Large talkgroups or multigroups
require resources at all sites with affiliated members and could cause busies. Consider the system's channel
availability. The infrastructure must be in place to support the traffic of added groups.

Talkgroup ID Ranges
When you add a talkgroup, consider the talkgroup members' normal roaming area. Generally, you assign the
talkgroup's home zone as the zone where the majority of the members spend most of their time. Also remember that
all talkgroups in a multigroup must share the same home zone as the multigroup.
Keep in mind when selecting the start and ending ID range that these IDs are what users type in when sending unit-to-
unit calls or group calls. You may want to use the lower end of the range to save user keystrokes. The same IDs also
display on the radios if the ID Display feature is being used and on the consoles if the console alias feature is not
used.
Table 6: ID Ranges on page 39 shows how to assign ID to radios, talkgroups, and multigroups according to the
TETRA standard.

Table 6: ID Ranges

ID Dimetra Usage TETRA Standards Usage

16.777.217 Default record (SZ$DEF) Not Applicable
16.777.216 Initialization record (SZ$INIT) Not Applicable
16.777.215 Site-wide Call Addressing All Units
14.000.000 through 16.777.214 Reserved Recommended as reserved by ETR300-5
10.000.000 through 13.999.999 Dimetra Extended Range for Recommended as reserved by ETR300-5
Individual or Group ID
1 through 9.999.999 Valid Individual or Group ID Valid Individual or Group ID
0 Reserved Valid Individual or Group ID

Note: Only 16,384 Talkgroup IDs can be assigned, but they can be anywhere in the range from 1 -
13.999.999.

Note: The same pool of IDs is used for allocating ID numbers to radios, console users, talkgroups, and
multigroups. The same value cannot be assigned to both a group and an individual.

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40 | Creating and Configuring Radio Users and Groups

Creating a Talkgroup
The following table shows the specific tasks involved in adding a talkgroup.

Table 7: Tasks Involved in Adding a Talkgroup

System Element Tasks to Be Performed

User Configuration Manag- Create a new record in the Talkgroup object.
er
Centracom Console Download the talkgroup ID, alias, and encryption type (secure or clear) from
the ZDS to the CDM. Additional console-specific features must be added in
the CDM. At least one operator position must be assigned to monitor each
talkgroup.
Note: When adding a new talkgroup for existing users, make sure
to assign new individual IDs for each console position that moni-
tors the new talkgroup. These individual IDs are needed when the
talkgroup is configured in the CDM but do not come across in the
CDM download.

CPS Plus Assign the talkgroup to a specific system or personality, which is then associ-
ated with a zone or channel assignment on the radio's channel selector
switch.

The Talkgroup record consists of information that identifies a group of radios that communicate and interact together
on the system.

Creating a Talkgroup – Basic Tab

The following procedure explains how to use the Basic tab to enter the alias, ID, and security group of the new
record.
Procedure:
1 In the UCM, select the Talkgroup object.
2 From the File menu, select New.
The Talkgroup configuration window appears, displaying whichever tab was last viewed.
3 Select the Basic tab.
The Basic tab appears.

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 Creating and Configuring Radio Users and Groups | 41

Figure 10: Talkgroup – Basic Tab

Figure 11: Talkgroup – Basic Tab

4 Type the Talkgroup Alias. The alias can be up to 16 characters. Cannot use: | @ _ " ? & ' % $ / \. Supports UTF-8
unicode.
5 Type the Talkgroup ID. This is a unique number from 1 to 13999999 that refers to a specific talkgroup on the
system. See Table 6: ID Ranges on page 39.
Note: The same pool of IDs is also used for allocating ID numbers to radios, console users, talkgroups
and multigroups, and the same value cannot be assigned to both a group and an individual.

6 Select a Security Group.

7 Continue to Creating a Talkgroup – Configuration Tab on page 42 to modify the values in the remaining fields
of the configuration window.

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42 | Creating and Configuring Radio Users and Groups

Creating a Talkgroup – Configuration Tab

The following procedure explains how to use the Configuration tab to enter the remaining parameters of the new
record.
Procedure:
1 Select the Configuration tab.
The Configuration tab appears.

Figure 12: Talkgroup – Configuration Tab

Figure 13: Talkgroup – Configuration Tab

2 Type the profile information for the following:

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 Creating and Configuring Radio Users and Groups | 43

• Console TG/MG Capabilities Profile Alias — mandatory field, default value TEMPLATE
• TG/MG Capabilities Profile Alias — mandatory field
• TG/MG Valid Sites Profile Alias — mandatory field
3 Select the Yes or No radio button for the Preempt Capable field.
4 Select the Yes or No radio button for the Extended Band Channels Can be Assigned field.
5 Select the Yes radio button to enable this talkgroup to be regrouped with other talkgroups, allowing the resulting
supergroup to transmit using only one repeater.
6 Select the Yes or No radio button for Group Enabled.
No disables the talkgroup for use on the system. However a radio can still initiate an Emergency Call on this
talkgroup but other radios will have to enter Emergency Mode to be able to reply, any affiliated consoles will be
able receive the Emergency Alarm and audio from the radios but will not be able to reply.
7 Click Apply.
The information is saved.
8 Click Cancel to close the window when finished.
Note: From the View menu, select Refresh to see the new record in the contents pane.

Creating a Multigroup
Adding a multigroup is the same as adding a talkgroup, but you also have to associate one or more talkgroups with
the multigroup. A multigroup is made up of several talkgroups whose members occasionally communicate as a group.
Note: The Network Manager supports up to 128 talkgroups in one multigroup. However, a radio can only
support 15 talkgroups in a multigroup for each “zone” in the radio. This is caused by the limit of 16
channel positions on the channel selector. A talkgroup can belong to only one multigroup.
When creating a multigroup, keep in mind that a multigroup call requires a channel at each site with an affiliated
multigroup member. It could have a large impact on system resources. Also the multigroup's home zone must be the
same as the home zone of all the talkgroups included in the multigroup. Table 8: Tasks Involved in Adding a
Multigroup on page 43 shows the specific tasks involved in adding a multigroup.

Table 8: Tasks Involved in Adding a Multigroup

System Element Tasks to Be Performed

User Configuration Manager Create a new record in the Multigroup object.
Centracom Console Download the multigroup ID, alias, and encryption type (secure or clear)
from the ZDS to the CDM. Additional console-specific features must be
added in the CDM. A specific operator position must be configured to
monitor the multigroup.
CPS Plus Assign the multigroup to a specific system or profile, which is then associ-
ated with a zone or channel assignment on the radio's channel selector.
Note: CPS Plus uses “announcement group” to refer to a multi-
group.

Creating a Multigroup – Basic Tab

The following procedure explains how to use the Basic tab to enter the alias, ID, and security group of the new
record.
Procedure:
1 In the UCM, select the Multigroup object.

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44 | Creating and Configuring Radio Users and Groups

2 From the File menu, select New.

The Multigroup configuration window appears, displaying whichever tab was last viewed.
3 Select the Basic tab.

Figure 14: Multigroup – Basic Tab

Figure 15: Multigroup – Basic Tab

4 Type the Multigroup Alias. The alias can be up to 16 characters. Cannot use: | @ _ " ' % $ ? & / \. Supports
UTF-8 unicode.
5 Type the Multigroup ID. This is a unique number from 1 to 13999999 that refers to a specific multigroup on the
system. See Table 6: ID Ranges on page 39.
Note: The same pool of IDs is also used for allocating ID numbers to radios, console users, talkgroups
and multigroups, and the same value cannot be assigned to both a group and an individual.

6 Select a Security Group.

7 Continue to Creating a Multigroup – Configuration Tab on page 45 to modify the values in the remaining fields
of the configuration window.

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 Creating and Configuring Radio Users and Groups | 45

Creating a Multigroup – Configuration Tab

The following procedure explains how to use the Configuration tab to enter the remaining parameters of the new
record.
Procedure:
1 Select the Configuration tab.

Figure 16: Multigroup – Configuration Tab

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46 | Creating and Configuring Radio Users and Groups

Figure 17: Multigroup – Configuration Tab

2 Select the profile information for the following:

• Console TG/MG Capabilities Profile Alias — mandatory field, default value TEMPLATE
• TG/MG Capabilities Profile Alias — mandatory field
• TG/MG Valid Sites Profile Alias — mandatory field
3 Select the Yes or No radio button for the Preempt Capable field.
4 Select the Yes or No radio button for the Extended Band Channels Can be Assigned field.
5 Select the Interrupt or Wait radio button for Interrupt or Wait Mode.
• Interrupt enables a multigroup to interrupt talkgroup calls currently in conversation to include them in a
multigroup call.
• Wait allows a talkgroup call in progress to end before a multigroup call begins.
6 Select the Yes or No radio button for Multigroup Enabled.
If you select Yes, the multigroup is enabled for use on the system. If you select No, the multigroup is disabled for
use on the system. However a radio can still initiate an Emergency Call on this talkgroup but other radios will
have to enter Emergency Mode to be able to reply, any affiliated consoles will be able receive the Emergency
Alarm and audio from the radios but will not be able to reply.
7 In the Talkgroups in Multigroup form, click Add Row.
The Values window appears showing a list of valid talkgroups.
Note: When eT is enabled for MG, only TG with enabled eT will be available to select by the Add
Row option.

8 Select a talkgroup that you want to add to the multigroup, and then click OK. All talkgroups assigned to the
multigroup must have the same home zone as the multigroup.
Note: You can select multiple rows or disjoint select to add more than one entry at a time.

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 Creating and Configuring Radio Users and Groups | 47

9 Click Apply.
The information is saved.
10 Click Cancel to close the window when finished.
Note: From the View menu, select Refresh to see the new record in the contents pane.

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Chapter

3
Disabling and Removing Radios and Groups
This chapter covers the following procedures using the UCM application:
• Deleting Records on page 49
• Deleting a Radio on page 50
• Considerations for Deleting a Radio User on page 50
• Considerations for Deleting a Talkgroup or Multigroup on page 51
• Disabling Records on page 51
• Disabling a Radio or Radio User on page 54
• Removing a Talkgroup from a Multigroup on page 56
• Replacing a Radio on page 58

Deleting Records
The following procedure explains how to delete a record in the User Configuration Manager (UCM). This procedure
is the same for all records that can be deleted. Additional information for deleting particular types of records also
appears in this section.
Procedure:
1 Select the appropriate object from the navigation pane.
2 Select the record you want to delete from the contents pane.
3 From the File menu, select Delete.

Figure 18: Delete Record

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50 | Disabling and Removing Radios and Groups

Figure 19: Delete Record

The Confirmation dialogue box appears.

Figure 20: Confirmation Dialogue Box

4 Click OK.
The record is deleted from the database.

Deleting a Radio
Perform the following procedure to delete a radio.
Procedure:
1 In the User Configuration Manager (UCM), select the Radio object in the navigation pane.
A list of radios appears in the contents pane.
2 Select the radio record you want to delete and right-click.
A pop-up menu appears.
3 Select Delete from the pop-up menu.
A prompt appears asking if you are sure you want to delete the radio.
4 Click Yes to delete the radio or No to cancel the deletion.

Considerations for Deleting a Radio User

Consider the following before deleting a radio user:

• If you must delete a radio from the system, it is important to delete its user unless you are assigning a new radio to
the same radio user.
• After you delete a radio user, you may assign the deleted radio user's ID number to a new radio user.
• When deleting a radio user from the UCM, the user's radio is not functional on the system until it is assigned in
another radio user's record.

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 Disabling and Removing Radios and Groups | 51

• When you delete a radio user, it does not delete the radio from the system. However, if you delete a radio from the
system, the radio is deleted from the radio user's record.

Considerations for Deleting a Talkgroup or Multigroup

Consider the following before deleting a talkgroup or multigroup:

• After you delete a talkgroup, you can assign the deleted talkgroup's ID number to a new talkgroup.
• When you delete a talkgroup from the system it is automatically deleted from any multigroup it was assigned to.
• If you delete the multigroup only at the UCM, radio users can select the multigroup but are not able to
communicate on that multigroup. It could affect emergency calls. Removing the multigroups requires
reprogramming of the radios.

Disabling Records

This section includes procedures that allow you to disable certain records without removing them permanently from
the system.

Disabling a Talkgroup or Multigroup

You can disable a talkgroup or multigroup because of changes to user needs, in response to system performance
issues, or because of a decrease in the number of radio users on the system. When you disable a talkgroup or
multigroup from the system, radio users can no longer use it to communicate. Radio users can continue to
communicate on the system by selecting any other talkgroup that is programmed into their radios.
Important: If you are disabling a talkgroup, make sure that you disable it consistently throughout the
system.

Note: If you disable a talkgroup or multigroup in the User Configuration Manager (UCM), radio users can
no longer communicate on it, but it can be enabled again later.

Disabling a Talkgroup
The following procedure explains how to disable a talkgroup in the UCM.
Procedure:
1 In the UCM, select the Talkgroup object.
2 In the contents pane, select the Talkgroup record you wish to disable.
3 From the File menu, select Open.
The Talkgroup configuration window appears.
4 Select the Configuration tab.

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52 | Disabling and Removing Radios and Groups

Figure 21: Talkgroup – Configuration Tab

Figure 22: Talkgroup – Configuration Tab

5 Select No for the Group Enabled radio button to disable the talkgroup. (To later re-enable this talkgroup, change
this setting to Yes).
6 Click Apply.
The Talkgroup record is disabled.

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 Disabling and Removing Radios and Groups | 53

Disabling a Multigroup
The following procedure explains how to disable a multigroup in the UCM.
Procedure:
1 In the UCM, select the Multigroup object.
2 In the contents pane, select the Multigroup record you wish to disable.
3 From the File menu, select Open.
The Multigroup configuration window appears.
4 Select the Configuration tab.

Figure 23: Multigroup – Configuration Tab

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54 | Disabling and Removing Radios and Groups

Figure 24: Multigroup – Configuration Tab

5 Select No for the Group Enabled radio button to disable the multigroup. (To later re-enable this multigroup,
change this setting to Yes).
6 Click Apply.
The Multigroup record is disabled.

Disabling a Radio or Radio User

You can delete radios and radio users from the system or disable them temporarily. Unless radios are damaged
beyond repair, it is recommended that they are disabled rather than deleted to simplify adding them back into the
system. The UCM is used to disable the radio user who is attached to the radio that you wish to temporarily disable.
Since there is one radio user per radio, that action disables both the radio user and the radio.
This section provides an overview of the processes involved in disabling radios or radio users.
Note: If you disable a radio user, you should also disable that user's radio unless you assign the radio to
another radio user.

Disabling a Radio User

The following procedure explains how to disable a radio user in the UCM.
Procedure:
1 In the UCM, select the Radio User object.
2 In the contents pane, select the Radio User record you wish to disable.
3 From the File menu, select Open.
The Radio User configuration window appears.

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 Disabling and Removing Radios and Groups | 55

4 Select the Configuration tab.

Figure 25: Radio User – Configuration Tab

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56 | Disabling and Removing Radios and Groups

Figure 26: Radio User – Configuration Tab

5 Select No for the User Enabled radio button to disable the user. (To later re-enable this user, change this setting
to Yes).
6 Click Apply.
The Radio User record is disabled.

Removing a Talkgroup from a Multigroup

The following procedure explains how to remove a talkgroup from a multigroup in the UCM.
Procedure:
1 In the UCM, select the Multigroup object.
2 In the contents pane, select the Multigroup record you wish to disable.
3 From the File menu, select Open.
The Multigroup configuration window appears.
4 Select the Configuration tab.

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 Disabling and Removing Radios and Groups | 57

Figure 27: Multigroup – Configuration Tab

Figure 28: Multigroup – Configuration Tab

5 In the Talkgroup in the Multigroup list, select the talkgroup you want to delete.

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58 | Disabling and Removing Radios and Groups

6 Click Delete Row.

The row for the selected talkgroup is highlighted.
7 Click Apply.
Note: If Home Zone Mapping is not properly configured, an error message appears.

Replacing a Radio

The following table shows the specific tasks involved in replacing a radio.
Note: Once you delete an old radio ID from the system, you can reuse it. It is necessary to create a record
for this radio.

Table 9: Tasks Involved in Replacing a Radio

System Element Tasks to Be Performed

UCM Modify the records in the Radio and Radio User objects to reflect the serial
number of the new radio.
CPS Plus Program the new radio with the same features and capabilities that the old radio
had.

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