Getting Started Guide

Getting Started With

Windows Shared Hosting
Setting up and configuring your shared hosting account.
Getting Started with Windows Shared Hosting
Version 2.0 (12.07.06)
© Copyright 2006. All rights reserved.

Distribution of this work or derivative of this work is prohibited unless prior written permission is obtained from the copyright holder.

Trademarks Used in This Book

DevGuru™ is a trademark of Infinite Software Solutions, Inc.
MySQL® is a registered trademark of MySQL AB in the United States, the European Union, and other countries.
W3Schools® is a registered trademark of Refsnes Data.
Webmonkey® is a registered trademark of Lycos, Inc. in the United States and other countries.
Macromedia Dreamweaver® is a registered trademark of Adobe Systems Incorporated.
Windows®, Visual Web Developer™, Entourage®, FrontPage®, and Outlook® are trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Thunderbird™ is an unregistered trademark of the Mozilla Foundation.
Apple® is a trademark of Apple Computers, Inc. in the United States and other countries.
DotNetNuke® is a registered trademark of Perpetual Motion Interactive Systems Inc.

All other trademarks and copyrights are the property of their respective owners.
Table of Contents

1 Table of Contents i

2 Introduction iv
Security Information iv
Creating a Strong Password v
Getting Help v
Other Resources vi

3 Setting Up Your New Hosting Account 1

Setting Up Your Account 1
Checking Your Hosting Account Status 4
Setting Up Your Domain Name Servers (DNS) 5
Knowing Your Hosting Manager 5

4 Creating and Uploading a Web Page 8

Creating Your First Web Page 8
Where Can I Learn More About HTML? 9
Uploading Your First Web Page 9
Other FTP Clients For Your Web Site 12
Troubleshooting 13
Accessing Your Web Site Statistics 16

5 Setting Up Email For Your Hosting Account 17

Creating an Email Account 17
Connecting to Your Email Account 21

6 Managing Domains and Sub Domains on Your Hosting Account 24

Creating a Domain Alias 24
Adding a Sub domain to Your Hosting Account 27
Table of Contents ii

7 Creating and Connecting to a Database 30

Setting up a SQL Server database 30
Finding Your Database Host Name 34
Connecting to a Database 37

8 Installing Web Applications 39

Setting up a Value Application 39
Installing Other Applications 42
Introduction

Now that you’ve purchased your Windows shared hosting account, you’re probably dying
to take it out for a spin. But before you do, it’s a good idea to find out what’s going on
under the hood. This guide will assist you in getting your Web site up and running
quickly. Along the way, we’ll even pass on some general hosting information that you can
use to impress your friends.

Your shared hosting account resides on a server along with other accounts. The server’s
resources are shared across these accounts, hence the term shared hosting. This is in
contrast to dedicated hosting, which allows a single account to exclusively use one server.
A major benefit to having a shared hosting account is that server security, backup, and
maintenance is taken care of for you.

SECURITY INFORMATION
The most important security measure you can take is keeping your hosting account pass-
word secure. Anyone with access to your password can potentially manipulate the con-
tent on your site and compromise your account. If your password has been
compromised, you can change it through the Hosting Manager.

It may take up to thirty minutes for the change to take effect.

` To Change Your Hosting Account Password

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.
4. Under the Settings section of the Hosting Manager, click the Account Login icon.
5. To change your hosting account password, type a new password in the fields and
click Update.
Introduction v

CREATING A STRONG PASSWORD

The Hosting Manager enforces rules that ensure your password cannot be easily hacked.
Criteria exist that must be met by your hosting account password. To meet this criteria,
your password:

„ Must contain between 7-14 characters.

„ Must be made up of lowercase letters, uppercase letters, and numbers.
„ Cannot begin with a number or symbol.
„ Cannot contain backslashes, colons, single quotes, double quotes, spaces, or the
caret symbol ( ^ ).
„ Cannot contain your username.

GETTING HELP
After your account is set up, you can always find shared hosting help on the Web with our
Hosting Resource Center, located within our Help Center.

` To Access the Hosting Resource Center

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Click Open next to the account that you need help with.

4. Under the Help Resources menu, click Hosting Resource Center.

The Help Center, which is a knowledge base with the most cur-
rent shared hosting technical information, opens in a new win-
dow.

5. In the Browse Help Topics panel, click Windows Hosting.

Context-sensitive help is also provided within the Hosting Manager through question mark
icons that appear beside select form fields. When clicked, these icons provide additional
information and/or explanation.

Customer Support is also available to answer questions. You may contact Customer Sup-
port directly.
Introduction vi

OTHER RESOURCES
You can use these resources to learn more about programming your shared hosting
account:

Resource URL

W3Schools [Link]

A free repository of Web programming tutorials on topics

from XHTML to ASP.

DevGuru [Link]

DevGuru is an exhaustive Web programming reference

Web site.
 2. Setting Up Your New
Hosting Account

Some prep work is required to ready your account for the uploading of site content. First,
you must set up your shared hosting account and specify its domain name servers (DNS).

Setting up your account installs the default hosting files and directory structure needed to
upload content. Accurate domain name server information must be assigned to your
account so visitors are directed to your site content.

To jump-start this whole process, you need to set up your hosting account.

SETTING UP YOUR ACCOUNT

Your account is not automatically set up when you purchase a hosting plan. This must be
done through the Hosting Manager.

` To Set up Your Hosting Account

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to set up, click Setup Account. The Hosting
Manager opens in a new window.

Fig. 2.1 - Set up Account link in your Account Manager.

Setting Up Your New Hosting Account 2

The Account Manager is where you manage account admin-

istrative functions and hosting-related products such as email.

The Hosting Manager is where you configure hosting

account functionality.

4. The End User License Agreement displays. Read the agreement and click Accept.
5. On the Account Setup page in the Hosting Manager, type in the domain name and
select the [Link] runtime version you want to use for this hosting account.

Fig. 2.2 - Type in the domain name you want to use with your hosting account.

6. Create a User ID and Password for this hosting account.

This is the User ID and password that you will use to connect to your hosting account
using an FTP client. This is also the User ID and Password that you will use to access
your free Web Statistics page.

Fig. 2.3 - Type in your FTP client user ID and password.

Setting Up Your New Hosting Account 3

7. Click Continue.

Fig. 2.4 - Click Continue.

8. Verify your account information. If everything looks OK, click Submit.

Fig. 2.5 - Click Submit.

A Congratulations message displays, letting you know that your hosting account should be
ready to use in a few minutes.
Setting Up Your New Hosting Account 4

After you set up your account, we will send you an e-mail message that includes all of
your basic account-management information.

CHECKING YOUR HOSTING ACCOUNT STATUS

You may have to wait up to 48 hours before you can upload files to your account (FTP),
set up databases, or configure your Web site. The status for your hosting account displays
on the Hosting Account List page in the Hosting Manager.

` To Check the Status of Your Hosting Account

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.
4. In the menu on the left, select Account List.
The Account List displays the current status of your hosting accounts. In general, these
are the different account status types that you'll see:

Status Explanation

Initialize Account You need to set up your hosting account in order to use it. To
set up your hosting account, click on the name of the account
you want to set up.

Pending DNS Your hosting account needs to match up with your domain
name before you can upload files and manage your Web site.

Depending on when you set up the name servers for your

domain, it can take up to 8 hours for your hosting account to
match up with .com and .net domains and up to 48 hours for
other domain extensions.

Pending Account This account status displays whenever you have upgraded or
Change downgraded your hosting account.

Pending Setup This account status displays after you have set up your
account. It may take a few minutes for us to configure your
hosting account before you can use it.

Setup Your account is set up. You may still have to wait up to 48
hours before you can upload files to your account (FTP), set
up databases, or configure your Web site.

Once your hosting account is set up, you can log in to the Hosting Manager to manage
your account, set up databases, and install various Web site features.
Setting Up Your New Hosting Account 5

SETTING UP YOUR DOMAIN NAME SERVERS (DNS)

Name servers are the Internet's equivalent to phone books. A name server maintains a
directory of domain names that match certain IP addresses (computers). The information
from all the name servers across the Internet is gathered in a central registry.

This makes it possible for people across the Internet to access your Web site using a
familiar domain name, instead of having to remember a series of numbers.

It usually takes about 4-8 hours for .com and .net domains and about 24-48 hours for all
other domain extensions before name servers on other networks are able to access the
information after the central registry gets it. This period is referred to as the propagation
period.

You can check if your name server change has propagated by navigating to
[Link] and performing a Whois search on your domain
name.

The process for setting up your name servers depends on the company from which you
bought your domain. If your hosting account domain name is registered with us and
resides in the same shopper account, its name servers are changed automatically at the
time hosting is set up. Otherwise, new name servers are required.

The default nameservers for your hosting account depend on the day you set up your
hosting. Use this list to determine your default nameservers:

After January 31, 2007

[Link]
[Link]

November 15, 2006 - January 30, 2007

[Link]
[Link]

December 15, 2005 - November 14, 2006

[Link]
[Link]

Before December 14, 2005

[Link]
[Link]

OR

[Link]
[Link]

Check with your domain name registrar for specific instructions on how to change your
name servers.
Setting Up Your New Hosting Account 6

These name servers will point your domain name to your hosting account.

Remember that it usually takes about 4-8 hours for .com and
.net domains and about 24-48 hours for all other domain exten-
sions before you can upload your Web site.

This period is referred to as the propagation period.

KNOWING YOUR HOSTING MANAGER

The Hosting Manager is a control panel for your shared hosting account. It is the inter-
face through which you will manage account settings, content, databases, and Web sta-
tistics. The majority of non-administrative processes you perform on your account will
take place in the Hosting Manager. Hosting-related products such as email accounts are
managed through your Account Manager.
Setting Up Your New Hosting Account 7

This is an example of what your Hosting Manager looks like when you first log in:

Fig. 2.6 - Your Hosting Manager home page.

The Hosting Manager is a graphical interface whose purpose is to facilitate the manage-
ment of your hosting account. All of the procedures outlined in this guide, with the
Setting Up Your New Hosting Account 8

exception of uploading from a third-party FTP client, take place within the Hosting Man-
ager. The Hosting Manager is also a source of current account status information. Error
log, Web statistics, and language management interfaces are accessed from the Hosting
Manager.
 3. Creating and
Uploading a Web Page

The whole reason you purchased a shared hosting account to begin with is to see your
original content out on the Web. The easiest way to accomplish this is by creating and
uploading HTML/XHTML pages. In the sections that follow, we’ll walk you through both
processes.

CREATING YOUR FIRST WEB PAGE

To test your new hosting account, you can create a simple HTML page and upload it to
your new Web server. One way to make Web pages is using a language called HTML.
Once you upload this test file to your account and make sure that everything works, you
can remove it and start creating your own Web site.

` To Create a Test HTML Web Page

1. Open a plain text editor. If you use Microsoft Windows, open Notepad (Start > All Pro-
grams > Accessories > Notepad). If you use an Apple computer, open TextEdit.
2. Type these lines of code (HTML) into your plain text editor:

<html>
<head>
<title>My New Web Site</title>
</head>
<body>
<h1>This is My New Web Site</h1>
<p>Hey! Welcome to my Web site. I wrote this code all by
myself. Stay tuned.</p>
</body>
</html>

3. Save your file as [Link] (all lowercase). Some editors will try to save your file as
“[Link],” but you should be able to override this by typing the file name when you
save your HTML page. If not, you can manually rename your file after you save it.
Creating and Uploading a Web Page 9

WHERE CAN I LEARN MORE ABOUT HTML?

HTML (or XHTML) is the coding language used to create Web pages. Using HTML, you
surround a block of text with codes that indicate how it should appear or what purpose it
serves in a document.

Here are a few places on the Web where you can learn more about HTML:

„ W3 School's XHTML Tutorial

„ Webmonkey's HTML Basics
There are also a number of commercial tools available that will help you create a Web site
even if you don't know HTML. These are called WYSIWYG (pronounced whi-zee-wig) or
What-You-See-Is-What-You-Get editors. Macromedia Dreamweaver® and Microsoft
FrontPage® are two examples of WYSIWYG editors.

UPLOADING YOUR FIRST WEB PAGE

To upload files to your Web site, you need an FTP client. FTP stands for File Transfer Pro-
tocol. Using FTP, you can move files from your computer to your hosting account.

There are many free FTP clients available on the Internet that you can use to transfer
your files. If you only need to upload a few simple files, you can also use the Web-based
FTP client available in the Hosting Manager.

` To Upload Your Web Page Using Your Hosting Manager

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to use, click Open to open your Hosting
Manager.

Fig. 3.1 - Open link in your Account Manager.

Creating and Uploading a Web Page 10

4. Under the Content section of the Hosting Manager, click the FTP Client icon.

Fig. 3.2 - FTP Client icon in your Account Manager.

5. If a security certificate window displays, click Yes to accept the certificate and open
the FTP program. In general, this is what the FTP program looks like when you open
it for the first time:

Fig. 3.3 - FTP client interface.

Creating and Uploading a Web Page 11

6. In the Local System section, go to the location on your computer where you saved
your [Link] file and select your file.

Fig. 3.4 - Select your file to upload.

7. Click the >> arrows to upload the [Link] file to your hosting account.

Fig. 3.5 - Upload selected file to hosting server.

Creating and Uploading a Web Page 12

After you upload your file, open a new Web browser window and type the URL to your
new file in your browser's address bar. Your URL should look like this:

[Link]

Replace “[Link]” with your domain name.

You should now see a simple Web page with the phrases, “This is My New Web Site” and
“Hey! Welcome to my Web site. I wrote this code all by myself. Stay tuned.” If not, you
may still need to wait for your hosting account to complete setup.

Fig. 3.6 - [Link] sample page display.

If you continue to have problems uploading your file, or you cannot see your [Link]
page, please contact customer support.

OTHER FTP CLIENTS FOR YOUR WEB SITE

While the FTP client that comes with your Hosting Manger is convenient, it is not designed
for transferring large amounts of data. If you need to upload a large number of files, you
should use a traditional FTP client.
Creating and Uploading a Web Page 13

Here are some popular and inexpensive (some of them are free) FTP clients that you can
download and use:

„ FileZilla (Windows)
„ Smart FTP (Windows)
„ Fetch (Mac®)
„ gFTP (Linux)

FTP Client Settings

After downloading and installing one of these clients, you can use it to connect to your
hosting account. There are some basic settings that you’ll need to know, regardless of the
FTP client that you choose:

Setting Explanation

FTP User Name This is the user name for your hosting account.

FTP Password This is your password for your hosting account.

Web Site URL [Link]

Where “[Link]” is your domain name.

FTP Site URL [Link]

Where “[Link]” is your domain name.

Start Directory Some FTP clients will ask for a “Home” or “Start” directory.
Our hosting service does not require this. Simply leave the
box blank or enter a single forward slash (i.e., /).

TROUBLESHOOTING
Sometimes you do all the preparations to get your Web site up and running, and some-
thing just doesn’t work. We have identified some of the most common pitfalls, or prob-
lems, that you may experience. You’ll find important information and recommended
solutions for fixing these problems.

Why am I Having Trouble Uploading Content?

If you are having trouble uploading your site content, there are a couple of things you can
check to make sure your files end up in the right place.
Creating and Uploading a Web Page 14

` Use the correct password for uploading files

You use your hosting account password to upload files. You can change your password
through the Hosting Manager.

To Change Your Hosting Account Password

1. Log in to your Account Manager.

2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.
4. Under the Settings section of the Hosting Manager, click the Account Login icon.
5. To change your hosting account password, type a new password in the fields and click
Update.

` Verify your upload directory

You must upload files to the appropriate directory in order for your Web site content to
show up. Depending on your FTP client, you may be asked for a "home" or "start" direc-
tory. Our hosting service doesn’t require this, so you should leave that field blank. If your
client requires a value, enter a single forward slash followed by your hosting name (i.e., /
<username>).

When you publish or edit with FrontPage, the program automatically places
your folders in the correct directory location.

Why Isn’t my Web Site Displaying Correctly?

Even though you set up your hosting and uploaded your files, it’s possible your Web site
still won’t display. There is no need to fret. The following issues can be potential show-
stoppers, so check each item to verify that your settings are correct.

` Verify your home page file name

When someone types your domain name into a Web browser, the default home page
should display. This page must have a name that is supported by our hosting servers. Use
one of the following names:

[Link] [Link] [Link]

[Link] [Link] [Link]

[Link] [Link] [Link]

[Link] [Link] [Link]

[Link] [Link] [Link]

[Link] [Link]
Creating and Uploading a Web Page 15

` Solve image problems

Typically, there are two reasons why images might not display properly. Either your image
was not uploaded to your Web server or the path to the image is incorrect. Check these
two things to make sure the image is uploaded correctly.

1. Double-check that the path to your image and the name of the image are the same,
including the use of uppercase and lowercase letters. If these names are not identical,
the server cannot find your image.
2. When the server cannot find an image, a red X displays. Right-click on the red X and
select properties to see the link to the image.

` Correct broken site links

If you create your Web site pages on your local computer, your code needs to adjust for
the change that occurs when you upload site content. Web page URLs, image paths, and
database names can all be environment-sensitive.

We recommend that you use relative URLs when linking to Web pages. Relative URLs
identify a Web page in relation to, or in the context of, the current page. Because they do
not reference the domain name, relative URLs do not require modifications when chang-
ing environments.

` Ensure your DNS is pointed correctly

If you registered your domain through us, your DNS records were automatically updated
when you set up your hosting account. If you registered your domain name somewhere
else, double-check that the names servers you used are the following:

[Link]
[Link]

` Refresh your Web browser

Browsers can cache Web pages. To clear the cache and refresh your page, press CTRL +
F5 for Internet Explorer. For Firefox, press CTRL + R.
Creating and Uploading a Web Page 16

ACCESSING YOUR WEB SITE STATISTICS

The only thing more exciting than putting up a Web site is seeing that people actually visit
it. Knowing your audience can help you better tailor your site to their behavior. It just so
happens that all shared hosting accounts come with built-in Web statistics.
To access the statistics for your Web site, type the following URL into your Web browser:

[Link]

Replace “[Link]” with the name of your domain.

The user ID and password for your statistics page is the same as the user ID and pass-
word for your hosting account, unless you have changed it in the Hosting Manager.
 4. Setting Up Email For
Your Hosting Account

All of our hosting plans include a number of free email accounts, that you can create email
addresses that incorporate your domain name. For example, if Jane Smith started an
online business named “[Link],” she can create an email account with the
address “jane@[Link].” This address is more personal, memorable, and slick.

Now that Jane Smith has her email address, we’ll walk you through the process of creat-
ing yours.

CREATING AN EMAIL ACCOUNT

Your new email account should be ready to use within 15 minutes of setup.

` To Create a New Email Account using the Email Control Center

1. Log in to your Account Manager.
2. Under the Hosting & Email section, click Email Account List.
3. Next to the account you want to use, click Manage Account. The Email Control
Center will display.
4. Click the Add Email Address link on the right side of the window below, the Buy
More SMTP Relays button.

Fig. 4.1 - Add Email Address link in the Email Control Center.
Setting Up Email For Your Hosting Account 18

5. In the Add Email area, select whether you are using a domain registered or hosted
with us or a domain registered or hosted elsewhere, then in the Email Address field,
enter the first part of the email address that you want to create and specify the
domain.

Fig. 4.2 - Add Email area in the Email Control Center.

6. In the Password and Confirm Password fields, enter your password.

Fig. 4.3 - Enter your password.

7. To send a carbon copy of all email messages sent to this account to another account,
in the Send Carbon Copies To field, type the email address(es) you would like to
have copies sent to.

Fig. 4.4 - Enter carbon copy address.

Setting Up Email For Your Hosting Account 19

8. Set the size of the Inbox in the Incoming Box Size field.

Fig. 4.5 - Set Incoming Box Size.

9. Specify if you want this account to be a Catch-All Account. A Catch-All Account is

an email account that you can use to gather any emails sent to your domain name
that don’t have legitimate email addresses.
10. Specify if you want to Accept non-Western Messages in order to accept messages
sent from a language not based on the Latin alphabet, such as Arabic or Japanese.
11. Specify if you want to Enable spam filtering for this account.

Fig. 4.6 - Incoming mail settings.

12. Select the number of relays you want to send per day from the Relays per Day list.

Fig. 4.7 - SMTP Relaying settings.

Setting Up Email For Your Hosting Account 20

13. If you would like a message to be automatically sent to people when they send you
email, select the Auto-Responder checkbox and enter the response in the Auto-
Responder message field. If you would like to use a custom name or message
subject, enter them in the Custom Responder Properties fields.

Fig. 4.8 - Auto-Responder Properties.

14. Click OK.

` To Create a New Email Account using the Account Manager

1. Log in to your Account Manager.
2. Under the Hosting & Email section, click Email Account List.
3. Click Manage Free Accounts.
Setting Up Email For Your Hosting Account 21

Fig. 4.9 - Manage Free Accounts button in your Account Manager.

4. Next to Email Account - Free, click Setup Account.

Fig. 4.10 - Setup Account link in your Account Manager.

5. In the Email Account field, type the first part of the email address that you want to
create, and then select your domain name from the list. In this example, we’ll create
the email address “jane@[Link].”

Fig. 4.11 - Enter your email account name.

6. In the Password and Confirm Password fields, type your password for this
account.

7. Specify if you want to Enable spam filtering for this account

Setting Up Email For Your Hosting Account 22

Fig. 4.12 - Enter your email password and specify spam filtering preference.

8. To send a carbon copy of all email messages sent to this account to another account,
in the Send Carbon Copies To field, type the email address(es) you would like to
have copies sent to.

Fig. 4.13 - Enter address to which sent emails are copied.

9. Specify if you want to Make This a Catch-All Account. A Catch-All Account is an

email account that you can use to gather any emails sent to your domain name that
don’t have legitimate email addresses.
10. Specify if you want to Accept non-Western (Latin) Messages in order to accept
messages sent from a language not based on the Latin alphabet, such as Arabic or
Japanese.

Fig. 4.14 - Specify your catch-all and non-Western messages preferences.

Setting Up Email For Your Hosting Account 23

11. In the Outgoing Mail - SMTP Relaying box, from the Relays per Day list, select
250. Select Use existing username or password.

Fig. 4.15 - Specify your SMTP relay settings preferences.

12. In the Set an auto-responder for this account box, select No.
13. Click Save Settings.
Once you create your new email address you can connect to your account using an email
client or Webmail.

CONNECTING TO YOUR EMAIL ACCOUNT

Accessing Your Account Using an Email Client

To access your email account using an email client, such as Outlook®, Thunderbird™, or
Entourage®, you need the following information:

Client Settings for Your Hosting Account Email

User Name The name of the email account you created, for exam-
ple jane@[Link].

Password The password you specified when you set up your

email account.
Setting Up Email For Your Hosting Account 24

Client Settings for Your Hosting Account Email

POP3 Setting [Link]

Where [Link] is your domain name.

SMTP Setting [Link]

The outgoing (SMTP) server requires authentication

and uses the same user name and password as the
incoming (POP3) server.

[Link] uses port 25 by default. It

may also use ports 80 or 3535.

For more information about setting up mail accounts, please visit the support section of
our Web site.

Why Can’t I Connect to my Email Account

After you have set up your email account, there are a few things that might prevent you
from connecting. Each of these potential pitfalls, or problems, can be fixed by adjusting
your settings.

` Check your SMTP settings

If you are having trouble connecting to your email account, first make sure you have set
up SMTP Relay in your email account.

To Set Up SMTP Relay for New Email Accounts

1. Log in to your Account Manager.
2. From the Hosting & Email menu, click Email Accounts.
3. Locate the account you want to set up and click Setup Account.
- or -

If you are using a free email account that came with your hosting plan, click Manage
Free Accounts, and then click Setup Account next to the email account you would
like to set up.

4. From the Relays per Day list, select the number of relays per day you want to use
for the account.
5. Specify that you want to use the same user name and password for SMTP Relay that
you use to access your account (recommended), or specify that you want to use a
different user name and password and then type them in the User Name,
Password, and Confirm Password fields.
6. Click Save Settings.
Setting Up Email For Your Hosting Account 25

` Check your SMTP outgoing mail server name

Make sure the name of the outgoing mail server used for SMTP relaying is:

[Link].

` Check your port settings

The SMTP relay service is configured to work with the following ports: Port 25, Port 80,
and Port 3535. For most email systems, the default port is 25 and your email client uses
this automatically. If your ISP has a firewall that prevents relays from using port 25, you
may need to change your port settings to 80 or 3535.

` Check your message size

Check the size of your message. The maximum message size for our SMTP service is
25MB. The message size limit for SMTP service for most ISP’s is much, much smaller, usu-
ally 5 or 6 MB.

` Check your relay definition

Make sure you haven't exceeded your daily relay limit. One relay consists of one email
message sent to each person using the SMTP service. So if you send one email message
to 30 people, it counts as 30 relays. Relays are counted on a daily basis and your daily
allotment is reset each night at midnight.

Accessing WebMail for Your Email Account

Instead of accessing your email using a traditional email client, you can access your email
on the Web using a standard Web browser.

To access your email account using a Web browser, go to the following Web address:

[Link]

Where [Link] is the name of your domain.

Sign in to your account using the email address and password you set up in your account
manager.

For example, to access Webmail for the domain that we set up in this guide, you would go
to [Link] To sign in, you would use the email address for the
account you want to access, jane@[Link].
 5. Managing Domains
and Sub Domains on
Your Hosting Account

With Windows shared hosting accounts, you can leverage your hard work and existing
hosted Web site content through the use of alias and sub domains.

Aliasing allows you to assign multiple domain names to one of your hosting accounts.
When users navigate to the alias domain, they see the hosting account’s content. Sub
domains provide an easy way for users to navigate directly to a content sub directory on
your hosting account.

CREATING A DOMAIN ALIAS

Aliasing allows you to point more than one domain name to existing hosting account con-
tent. For example, if you have the domain name "[Link]" set up as an alias
to the hosting account for "[Link]," users browsing to “[Link]” will
see the content located at “[Link].”

` To Add a Domain Alias

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.

Fig. 5.1 - Open link in your Account Manager.

Managing Domains and Sub Domains on Your Hosting Account 27

4. Under the Settings section of the Hosting Manager, click the Aliased Domains
icon.

Fig. 5.2 - Aliased Domains icon in your Hosting Manager.

5. To set up a new domain name alias, click Add Aliases

Fig. 5.3 - Click Add Aliases.

Managing Domains and Sub Domains on Your Hosting Account 28

6. Select an available domain from the list and click Add.

Fig. 5.4 - Select the alias domain.

7. Click Continue.

Fig. 5.5 - Click Continue.

Managing Domains and Sub Domains on Your Hosting Account 29

8. Verify that this is the domain you want to alias and click Add.

Fig. 5.6 - Click Add.

It can take 4–8 hours for .com and .net domains and 24–48 hours for all other domain
extensions to become aliased.

ADDING A SUB DOMAIN TO YOUR HOSTING ACCOUNT

A sub domain is an easy way to create a memorable Web address for various areas of
your site. For example, you can create a sub domain for pictures on your site called "pics."
Anybody that comes to your Web site can type [Link] instead of
[Link]/pics.

There is no limit to the number of sub directories you can use, but the path can be no
more than 70 characters.

` To Add a Sub Domain to Your Hosting Account

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.

Fig. 5.7 - Open link in your Account Manager.

Managing Domains and Sub Domains on Your Hosting Account 30

4. Under the Settings section of the Hosting Manager, click the Sub Domains icon.

Fig. 5.8 - Sub Domains icon in your Hosting Manager.

5. Expand the appropriate domain name panel, and then click Add Sub Domain.

Fig. 5.9 - Click Add Subdomain.

6. In the Sub Domain text box, enter the sub domain that you want to use. In this
example, we’ll create a sub domain called “subdomain.”

Fig. 5.10 - Enter the sub domain.

Managing Domains and Sub Domains on Your Hosting Account 31

7. Click Continue.

Fig. 5.11 - Click Continue.

8. Click Add.

Fig. 5.12 - Click Add.

It may take a few minutes for the Hosting Manager to set up your sub domain. Once this
occurs, you can upload a test html file to your new sub directory and navigate to either
location below to verify content:

[Link]

[Link]

Where “[Link]” is your domain name and “subdomain” is the name of the sub
domain you created.
 6. Creating and
Connecting to a
Database

If your hosted Web site contains dynamic content or has data-driven, third-party applica-
tions installed, it needs a database to store information. Our Windows hosting accounts
offer you a plethora of database choices: MySQL, Access, and SQL Server. Database set
up and managment is accomplished through the Hosting Manager and SQL Server Web
Admin.

SETTING UP A SQL SERVER DATABASE

SQL Server is a popular database for Windows Web site development. SQL Server comes
with all Windows Deluxe and Premium hosting plans.

` To Set Up a SQL Server Database for Your Web Site

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.

Fig. 6.1 - Open link in your Account Manager.

Creating and Connecting to a Database 33

4. Under the Databases section of the Hosting Manager, click the SQL Server icon.

Fig. 6.2 - SQL Server icon in your Hosting Manager.

5. Click Create New Database.

Fig. 6.3 - Click Create New Database.

6. If you want to use DSN with this database, select Create DSN.

Fig. 6.4 - Create DSN.

Creating and Connecting to a Database 34

7. Enter a User Name and Password for your database. You will use this user name
and password to connect to your database. The user name that you create here will
also be the name of your database.

Fig. 6.5 - Enter your database user name and password.

8. If you want to use this new database with an [Link] 2.0 application, select
Install Schema Features.

Fig. 6.6 - Select Install Schema Features.

Creating and Connecting to a Database 35

9. Click Continue.

Fig. 6.7 - Click Continue.

Creating and Connecting to a Database 36

10. Verify your SQL Server database settings. If everything looks okay, click Create
Database.

Fig. 6.8 - Click Create Database.

It may take a few minutes to create your database. You can click the Refresh button in
your browser to check and see if your database is ready.

Once you have set up a database for your account, you can click on the Pencil icon next
to the name of your database to find your host name information.

To access more advanced management functions, click Open Manager next to the data-
base you want to configure.

FINDING YOUR DATABASE HOST NAME

Our hosting accounts do not use “localhost” for their host name. Once you have created
a SQL Server database, your host name displays on the database information page of
your Hosting Manager.

` To Find the Host Name for Your SQL Server Database

1. Log in to your Account Manager.
Creating and Connecting to a Database 37

2. Under the Hosting & Email section, select Hosting Account List.
3. Next to the hosting account you want to modify, click Open.

Fig. 6.9 - Open link in your Account Manager.

4. Under the Databases section of the Hosting Manager, click the SQL Server icon.

Fig. 6.10 - SQL Server icon in your Hosting Manager.

5. From your list of databases, click the Pencil icon next to the appropriate database.

Fig. 6.11 - Pencil icon in your Hosting Manager.

Creating and Connecting to a Database 38

6. The Database Information page displays. Here you will find the database name and
host name for your database.

Fig. 6.12 - Database host name.

Creating and Connecting to a Database 39

CONNECTING TO A DATABASE
Once you know the host name, database name, user name, and password for you data-
base, you can connect to it using code or the configuration file for your Web application.
In general, this is a review of the information you’ll need to connect to your database:

Setting Explanation

Hostname You can find the host name for your database on the data-
base information page in your Hosting Manager.

Do not use localhost.

User Name The user name you chose when you created your databse.

Database Name This is the same as your user name.

Password The password you chose when you created your database.
Creating and Connecting to a Database 40

This code example uses ADO and VB Script to connect to a SQL Server database. This
script connects to a database, queries a specified table, and prints the contents. NOTE:
Windows shared hosting accounts do not support PHP scripts.

<%
Dim oConn, oRs
Dim qry, connectstr
Dim db_name, db_username, db_userpassword
Dim db_server, fieldname, tablename

db_server = "[Link]"
db_name = "your_dbusername"
db_username = "your_dbusername"
db_userpassword = "your_dbpassword"
fieldname = "your_field"
tablename = "your_table"

connectstr = "Driver={SQL Server};SERVER=" & db_server &

";DATABASE=" & db_name & ";UID=" & db_username & ";PWD=" &
db_userpassword

Set oConn = [Link]("[Link]")

[Link] connectstr

qry = "SELECT * FROM " & tablename

Set oRS = [Link](qry)

Do Until [Link]
[Link] ucase(fieldname) & ": " & [Link](field-
name) & "<br/>"
[Link]
Loop

[Link]

Set oRs = nothing

Set oConn = nothing
%>

For more information about SQL Server and connecting to a SQL Server database, visit
Microsoft SQL Server Home at: [Link]
 7. Installing Web
Applications

As if all we’ve done for you wasn’t enough, there’s one more perk to being a hosting cus-
tomer: the Windows [Link] value applications that are included with your Deluxe or
Premium account. These applications can add functionality to your Web site in just a few
steps. The best part is, you don’t have to dirty your hands by writing a line of code.

These free applications can be used for project management, content management, and
the setting up of a user forum. Below is a list of the value applications available:

Community Server

The [Link] Community Server Kit is a Web application that makes it easy for you to
build a user forum, blog, or photo gallery on your Web site.

DotNetNuke 4.0 (DNN)

DotNetNuke is an open-source, extensible content management framework for creating,

deploying, and maintaining dynamic, data-driven, commercial-quality Web sites.

Time Tracker

The [Link] Time Tracker Starter Kit is a Web application that allows users to track the
time they worked on a particular project. Project managers can review these timesheets
and generate reports to track project status.

SETTING UP A VALUE APPLICATION

The [Link] Community Server Kit is a Web application that makes it easy to build a user
forum, blog, or photo gallery on your Web site. It is free with our Windows Deluxe and
Premium shared hosting accounts.

The following steps can be used to install any of the [Link] value applications.

` To Set Up Community Server on Your Web Site

1. Log in to your Account Manager.
2. Under the Hosting & Email section, select Hosting Account List.
Installing Web Applications 42

3. Next to the hosting account you want to modify, click Open.

Fig. 7.1 - Open link in your Account Manager.

4. Under the Content section of the Hosting Manager, click the Value Applications
icon.

Fig. 7.2 - Value Applications icon in your Hosting Manager.

5. Read through the disclaimer and click Accept on the Value Application Disclaimer
page.
6. In the value applications manager, select the application you would like to install.

Fig. 7.3 - Install link for Community Server.

Installing Web Applications 43

7. Enter the Virtual Directory Name in which the application will reside.

Fig. 7.4 - Enter directory in which application will reside.

8. Click Install.

Fig. 7.5 - Click Install.

Installing Web Applications 44

The Hosting Manager automatically installs the necessary files and creates the database
you will need to use your Web application. Once your Web application is ready to use, you
can access it on your hosting account by clicking on the Launch Application link in the
Value Applications section of your Hosting Manager, or you can navigate to the following
URL:

[Link]

Where “[Link]” is your domain name and “directory” is the location in which
the application was installed.

INSTALLING OTHER APPLICATIONS

There are applications you can install in addition to our [Link] value applications. Many
of these applications are open-source and free. Instructions for download and installation
are found on the software creator’s Web site.

Personal Web Site is a Microsoft Starter Kit that provides home, resume, photo, and favor-
ite links pages. In this example, we’ll create a Personal Web Site, using a SQL Server
database.

NOTE: The [Link] 2.0 runtime must be enabled for Personal Web Site to run correctly.
Your account must also have a SQL Server database installed with schema features.

` To Create a Personal Web Site

1. Download and install the Visual Web Developer 2005 Express Edition.
2. Log in to your Account Manager.
3. Under the Hosting & Email section, select Hosting Account List.

4. Next to the hosting account you want to modify, click Open.

Fig. 7.6 - Open link in your Account Manager.

Installing Web Applications 45

5. Under the Databases section of the Hosting Manager, click the SQL Server icon.

Fig. 7.7 - SQL Server icon in your Hosting Manager.

6. Next to the name of your SQL Server database, click Open Manager. The SQL
Server Web Admin tool displays.

Fig. 7.8 - SQL Server Open Manager icon in your Hosting Manager.
Installing Web Applications 46

7. In the tree on the left, expand the Connection folder and select Connection.

Fig. 7.9 - Connection folder in your SQL Server Web Admin.

8. Enter the User Name and Password for your database. You created your user
name and password when you set up your SQL server. Click Connect.

Fig. 7.10 - Connect button in your SQL Server Web Admin.

Installing Web Applications 47

9. Expand the Tools folder on the left and select Query Analyser.

Fig. 7.11 - Query Analyser icon in your SQL Server Web

Admin.

10. On your local computer, open the "[Link]" file for your Personal Web site.
This file is located in the "App_Data" folder, off the web project root.
11. Copy all of the content in the "[Link]" file and paste it into the Query
Analyser section of your SQL Server Web Admin tool.

Fig. 7.12 - Query Analyser window in your SQL Server Web Admin.

12. Click Submit.

Installing Web Applications 48

13. Modify the connection strings section of your hosting account’s [Link] file so it
resembles the file below, where the values for server, database, user ID, and
password are those that were created during the set up of your SQL Server
database:

<connectionStrings>
<add name="Personal" connectionString="
Server=[Link];
Database=DB_675;
User ID=user_id;
Password=password;
Trusted_Connection=False"
providerName="[Link]" />
<remove name="LocalSqlServer"/>

<add name="LocalSqlServer" connectionString="

Server=[Link];
Database=DB_675;
User ID=user_id;
Password=password;
Trusted_Connection=False"
providerName="[Link]" />

</connectionStrings>
Upload (FTP) your Web site.

14. Upload (FTP) your Web site.