KERALA STATE ELECTRICITY BOARD

Help Document

Services Module
Version
Orumanet Services

INDEX
Sl no. Description Page
number
1 To Know the Status of a Service
2 New Number Format
3 Steps : Service Connection – Normal
4 Steps : Service Connection - Package
5 Steps : Service Connection – Normal
Step 1 Application Data Entry – Service Initiation & Fee
Remittance
Step 2 Job Assignment for Field Verification
Assign Oruma jobs
Cancelling Assigned job
Change Job due date
Step 3 Field Verification
Step 4 Estimate Preparation
Step 5 Estimate Approval & CD, ECSC remittance
Cancelling Estimate Approval
Bill Revising
Add / Cancel a Service
Step 6 Priority Assignment
Assign OTP
Cancelling Priority Effecting
Step 7 Job Assignment for Work Completion
Step 8 Material Arrangement – Meter
Cancellation of Arranged Meter
Step 9 Completion New Connection – Meter Attachment
Step 10 Completion New Connection – Initial Reding Entry &
Average Consumption
Average Consumption entry
6 Steps : Service Connection – Package
Step 1 Application Data Entry – Service Initiation & Fee
Remittance
Step 2 Priority Assignment
Step 3 Job Assignment for Work Completion
Step 4 Material Arrangement – Meter
Step 5 Field Verification
Step 6 Completion New Connection – Meter Attachment

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Step 7 Completion New Connection – Initial Reding Entry &
Average Consumption
7 Steps - Grid Connected Solar Energy system - LT
Step 1 Grid connected Solar Energy System-Registration
Step 2 Job Assignment
Step 3 Field Verification
Step 4 Solar Application Processing
Step 5 Priority Effecting
Step 6 Job Assignment for Work Completion
Step 7 Material Arrangement – Meter
Billing frequency change
Step 8 Completion – Meter attachment
Initial reading entry
8 Steps : Service Connection – Demand Based Tariff
Step 1 Application Data Entry – Service Initiation & Fee
Remittance
Step 2 Job Assignment for Field Verification
Step 3 Field Verification
Step 4 Estimate Preparation
Step 5 Estimate Approval & CD, ECSC remittance
Step 6 Priority Assignment
Step 7 Job Assignment for Work Completion
Step 8 Material Arrangement – Meter
Step 9 Completion New Connection – Meter Attachment
Step 10 Completion New Connection – Initial Reding Entry &
Average Consumption
9 OTHER SERVICES
Customer Requested Services
Section Initiated Services
10 Tariff / Purpose Change
11 Meter Change
Step 1 Meter Change – Service initiate
Step 2 Job Assignment – Meter change
Step 3 Arrange Meter
Step 4 Service Completion – Meter Change
Step 5 FR entry and IR entry
12 Objections
Property crossing
Other objections
Cancel objections
13 Service at Door step
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SERVICES

General public, Institutions, local bodies, HT/EHT consumers can request

different services to KSEB section offices. If the applicant is not a consumer, then an
applicant number is generated for that request. This generally occurs for new connection
application. Customer number will be created along with the applicant number if the
requestor is not already a customer or Consumer. This applicant number could be used for
AF remittance and further queries.

Services are broadly classified into two categories namely New Connection
Services (NCS) and Other Services (OS). Other Services are again classified as Customer
Requested Services (CRS) and Section Initiated Services (SIS).

Each service proceeds through various steps known as Application Statuses. Each
step can be cancelled and brought back to previous statuses until the service is cancelled.

Service Statuses

As an example, various statuses for New Connection Services-Normal are:

1. Application Data Entry – Service Initiation & Fee Remittance

2. Job Assignment for Field Verification
3. Field Verification
4. Estimate Preparation
5. Estimate Approval
6. Priority Assigning
7. Job Assignment for Completion
8. Meter Arranging for Connection
9. Connection Effecting – Meter Attachment
10. Connection Effecting – Initial Reading Entry

Generally, for Other Services different stages are decided according to the need and
relevance. So for different services the statuses might be different.

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1. To Know the Status of a Service
Follow the sequence:

Services => Customer Services =>Existing Customer

❖ User can view last applicant details by click on button

❖ User can view long pending services by click on

button

Here Applicant Number or Consumer Number or Customer Number can be furnished. And
status of the service requested by the Customer is displayed as below:

✓ Click on button to view all generated demands and revise the demands, if
required.
✓ Click on button to add more services to this bunch
✓ OR used to Cancel a Service from this bunch (Service cancellation only
permitted when the service is in initial status)

✓ Click on button to abort the service.

▪ Read the warning carefully and proceed
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✓ Click on button to initiate a new service (Outside

the current bunch)

NEW CONNECTION SERVICE(NCS)

In OrumaNet for availing a service especially NCS, an existing customer need not
furnish his/her personal details if the Customer Number or Applicant Number or Consumer
Number is provided. Also, a new concept of customer is introduced OrumaNet. A customer
can avail any number of connections providing the same Customer Number. He/she would
be assigned a new Consumer Number for every connection availed, if he/she has applied for
NCS.

New Customer Concept

In the case of Service Connection, a new concept of customer based on the

functionality is put forward.

• Premises Owner Customer

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• Connection Owner Customer
• User Customer

• If the Connection Owner is the owner of the premises and using the
connectionabove three customer numbers will be same.
• In the case of tenant connection Premises Owner Customer number &
Connection Owner Customer number will be different.
• User Customer is the one who is using the connection and need not be the
Premises Owner or Connection Owner.

2. New Number Format

In order to integrate all section offices into a single database and also to
accommodate HT & EHT consumers OrumaNet adopts an elaborate number format.

• Consumer Numer Format

ttssssknnnnnn
• eg:1145076001258

• Applicant Number Format

ttssssyynnnnn
• eg:2145071301258

• Tocken Number Format

Ttssssnnnnnnn
• eg:3145071234567

tt – Type

➢ 11-LT Consumer
➢ 12-EHT Consumer
➢ 13-HT Consumer
➢ 14-Grid/Licensee
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➢ 21-LT Applicant
➢ 22-EHT Applicant
➢ 23-HT Applicant
➢ 24-Grid/Licensee

ssss – Section Code

k – Check Digit

yyyy – Year

n – Running Number

3. Steps : Service Connection – Normal

1. Application Data Entry – Service Initiation & Fee Remittance
2. Job Assignment for Field Verification
3. Field Verification
4. Estimate Preparation
5. Estimate Approval & CD, ECSC remittance
6. Priority Assigning
7. Job Assignment for Completion
8. Meter Arranging for Connection
9. Connection Effecting – Meter Attachment
10. Connection Effecting – Initial Reading Entry and Average consumption

4. Steps : Service Connection - Package

1. Application Data Entry – Service Initiation & Fee Remittance
2. Priority Assigning
3. Job Assignment for Completion
4. Meter Arranging for Connection – consumer number allotted
5. Field Verification Data Entry
6. Completion New connection – Meter Attachment
7. Completion New connection – Initial Reading Entry and Average
consumption

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Steps : New Service connection - Normal

In order to familiarize the statuses of OrumaNet let us follow steps

of New Connection Service – Normal. As shown above NCS – Normal has
10 steps.

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Step 1 : Application Data Entry – Service Initiation

& Fee Remittance
For initiating a new connection process or any requested services use the button
sequences
Services => Customer Services =>New Customer/Connection
and reach the services selection menu as below.

Select and click the button to

proceed to next screen shown below.

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To give new connection

➢ To an existing customer, enter the customer number/consumer number/Applicant
number, select the type and proceed using the button . In this
case Customer Details could be retrieved from database records.

➢ To a New customer, Click on button

Note:
Any number of Service Connections can be given under same customer number, ie a Customer can
have multiple connections. In that case consumer numbers will be different but customer number
will be the same.

Click on button, New Connection Data Entry Screen show as follows:

Three tabs are there

A. General details

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B. Basic details

C. Connection details

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❖ If applicant desires a particular Date for inspection, should specify the date.
(If the field verification is done on the date specified by the consumer, the
inspection fee is also payable. Otherwise, if the inspection cannot be done on the date,
the fee is not payable)

❖ Select “No” option to proceed with Normal connection

OR
❖ Select “Yes” option to proceed with Package connection
(If the option is “Yes”, the applicant should remit Security Deposit and
expenses for connection(ECSC) along with application-Only for WP service
connection not requiring Poles)

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➢ After completing the data entry in the above 3 tabs click on
button

Screen shown as follows:

Click on button

necessary fees for Normal Connection shows, Click on button

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Registration Successful
Here Customer Number, Applicant Number & UCI Number are generated.

Note:
➢ Application can be edited before proceeding further using the option Edit
Application.
➢ The conversion from Normal to Package & vice versa can be done during
Application Edit.

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Step 2 : Job Assignment for Field Verification

Job assignment is possible only after remitting the pending bills
already generated during initiation.
Each service or work should be assigned to a particular employee by the section
officer or Assistant engineer (or AE in charge). For that use the button sequence:

Services => Jobs => Assign Job (Single) or Assign Job (Multiple)

Enter Applicant Number / Consumer number and click on button

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Select “Check box”

Click on button to proceed

Select employee name from the dropdown list and Select last date for completing the job
and
Click on button

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Click on button to Save the Job assignment

Job assignment details saved successfully.

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Note:
Assign Oruma Jobs: For assigning jobs migrated from Oruma software use the
buttonsequence
Services => Jobs => Assign Oruma Jobs

Cancelling Assigned Job: Assigned job to an employee can be cancelled and

reassign toanother employee using the button sequence
Services => Jobs => Cancel Assignment

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Get the screen below and select the Employee name to for cancellation.

Click on button of the required job to be cancelled

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Select Reason and enter a Valid Remark, then

Click on button

Job Assignment cancelled successfully

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Change Job Due date : Change job due date of an employee using the button
sequence
Services => Jobs => Change Job Due Date

Select employee from the list and click on button

Select Reason from the dropdown list and enter valid remarks, then change due date of the
required job and
click on button

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Job Assigned Date Changed Successfully

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Step 3 : Field Verification

Data collected through field visit and inspection can be entered through the field
verification screen. The button sequence for the new services field verification is

Services=> Field Verification=>New Connections

Click on button

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Click on button to proceed

Select Field Verification Date and Click on button to proceed

Note:

If the present date is beyond the end date, Job Assignment has to be done
again, either for reassigning the job for another date or to assign job to another
employee.

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Verify the Details and edit / fill the required details, then
Click on button

Fill required details and click on button to proceed

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Fill required details and click on button to proceed

Fill required details and click on button to proceed

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Click on button to save the field verification details

Field verified details saved successfully

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Step 4 : Estimate Preparation

Whenever material is required for a service an Estimate is to be prepared. For new
connection an automatic estimate is generated and shown to user which could be verified
and approved. If needed it can be edited also by adding or removing new materials, quantity
etc. For other service automatic estimate is not generated, but has to be saved and then
edited according to the need. Estimate approval has to be done by AE.

For preparing estimate use the menu

Services=>Estimate=>Prepare

Four tabs are there

a) In “Applicant” tab - user can proceed by entering applicant number

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b) In “Counter Service” tab - user can select required service type and click on action

button to proceed

c) In “Your Jobs” tab - user can view all assigned jobs and proceed with required job

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d) In “Abstract” tab - user can view all services and to be select required service and
proceed

❖ Enter Applicant number in Applicant tab and click on button

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Note : For new connection an automatic estimate is generated and shown to user which could
be verified and approved. If needed it can be edited also by adding or removing new materials,
quantity etc.

❖ Add an additional task to default estimate:

▪ Select a Task from the drop down list
▪ Enter quantity and click on button

❖ Add an additional material to default estimate:

▪ Click on button at the bottom
▪ Select required material from the dropdown list
▪ Enter quantity and click on button

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▪ Click on button at the bottom

Estimate Prepared Successfully

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Step 5 : Estimate Approval

AE can verify the estimate prepared by SE/Overseer and approve the Estimate.
While approving the Estimate, CD and ECSC will be generated automatically and shown

Menu : Services=>Estimate=>Approve

Click on the APPROVE ESTIMATE button

Three tabs are there

a) In “Applicant” tab - user can proceed by entering applicant number

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b) In “Counter Service” tab - user can select required service type and click on action

button to proceed

C) In “Abstract” tab - user can view all services and to be select required service and
proceed

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❖ Enter Applicant number in Applicant tab and click on button

Click on button to approve the estimate

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A Pop-up window will be opened

Select required option from the list and click on button

Demand details are listed

After verifying the demand, click on button

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Estimate approved and Demand generated successfully.

o Click on button to download PDF report

o Click on button to download Demand note

Note:
Cancelling Estimate Approval: For cancelling Estimate Approval
Menu : Services=>Estimate=> Cancel

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a) In Applicant tab user can proceed by entering applicant number

click on button

Click on button to cancel the estimate approval

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A Popup window will be opened

Select “Reason for Cancellation”
Enter “Valid Remarks”

Click on button

Estimate approval cancelled successfully

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Bill Revising

CD and ECSC generated during estimate approval stage will be available for
collection. These CDand ECSC if needed can be revised before collection

Menu : Services => Customer Services => Existing Customer

Here Enter Application no./ Consumer no. / Customer number Then click the button
for viewing and editing all types of demands like CD, ECSC, ACD
etc..
AE can revise these demands before collection, if needed

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Click on button

All generated demands are listed

Enter New Amount in the concerned box and click on button of the demand

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In the next window Select reason for editing the amount and enter a valid remark. Then click
on button

Bill revised successfully

Add / Cancel a Service

• Used to Add a new service to the bunch

• Used to cancel a service from this bunch
o (Service cancellation, only permitted when the service is in initial status)

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Menu : Services => Customer Services => Existing Customer

✓ Click on button to add more services to this bunch

✓ OR used to Cancel a Service from this bunch

Click on button

o (Service cancellation, only permitted when the service is in initial status)

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Select required service from the list

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Step 6 : Priority Assignment

While remitting CD, consumer comes under normal priority. If the consumer remits
OYEC, normal priority will be changed to OYEC priority. If a consumer is eligible for more
than one priority, AE can decide upon effecting any one of the priorities.

Menu : Services=>Priority=>Effect

Click on button

(If more than one OTP assigned to same applicant, AE can decide which
priority consider for priority effecting)

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Select a tik mark in the check box and click on button

A confirmation screen follows. Here, if priority is overlooked those numbers

will also be listed. In that case a remark is needed for priority overlooking.

Click on button

Priority assign completed successfully.

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Note:
Assign OTP ( Out of Turn Priority):
(OTP assigning should be done before Priority effecting)

OTP assign using the following menu

Services=>Priority=>Assign (OTP)

Click on button

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Select new priority to the applicant with relevant document details
Click on button to save new priority

New Priority (OTP) inserted successfully

If a consumer is eligible for more than one priority, AE can decide upon effecting any
one of the priorities.
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Cancelling Priority Effecting: Wrong priority assignments can be cancelled using

the menu

Services=>Priority=>Cancel Effecting

Click on button

Click OK button of the warning message

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Select reason and enter valid remarks, then

Click on button to save

Connection Allotment Cancellation Successfully Effected !!.

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Step 7 : Job Assignment for Work Completion

After assigning priority, it is necessary to entrust the remaining works of service

completion to Sub Engineer or Overseer. For this Job Assigning follow processes as
explained in Step 2.
Menu : Services=>Jobs=>Assign Job(Single) or Assign Job (multiple)

Enter Applicant number and click on button

Select a tik mark on check box provided and click on button

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Select employee name from the dropdown list, Select job due date, Select a team to do
the work, then Click on button

Job assignment details are listed, Click on button

Job assignment done successfully

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Step 8 : Material Arrangement – Meter

Services that require meters reach this stage. List services is available here and
required service can be selected for arranging the materials. Now only meter is available for
selection. Only AE and SE are granted permission for this stage. The required meter has to
be selected from list of meters available at the store and that particular meter is reserved for
that consumer. This meter will be available at completion stage.

Menu : Services=>Arrange Materials=>Arrange Meter

and reach the material arrangement screen below. Select the service by clicking the proceed
button.

Three tabs are there

a. In “Applicant” tab - user can proceed by entering applicant number

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b. In “Counter Service” tab - user can select required service type and click on action

button to proceed

c. In “Abstract” tab - user can view all services and to be select required service and
proceed

❖ Enter Applicant number in Applicant tab and click on button

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Select type, Company and Serial number of the energy meter to be used, then
Click on button

A warning pop-up message will be displayed,

Click on button to proceed

The Metering equipment’s arrangement done for the Consumer done successfully
(Also, Consumer number allotted for the applicant)

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Cancellation of Arranged Meter :

Cancellation of arranged meter possible through this menu

Services=>Arrange Materials=>Cancel Arranged Meter

Enter Applicant number and click on button

Select a reason and enter valid Remark, then click on

button to cancel the meter arrangement.

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Connection arrangement cancelled successfully.

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Step 9 : Completion New Connection – Meter

Attachment
Every service have to be completed to make it effective in OrumaNet. This step has
two statuses. 1St is Meter Attachment and 2nd is Reading Entry. For effecting the new
connections use the button sequences below.

Services=>Completion=>New Connections

Click on button

On proceeding Meter equipment connected consumer will be listed. Click on

button of the required applicant

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\

For effecting the service connection in the system, give Date of Connection and edit Billing
details like Billing frequency, Area, Transformer etc., if needed.

Provide a tik mark in the check boxes for enable SMS services for the consumer

• The Consumer No: xxxxxxxxxxxx New Connection Meter attached successfully.

• Please proceed to enter the Initial reading of the newly attached Meter

Click on button to continue with initial reading entry

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Step 10 : Completion New Connection – Initial

Reding Entry & Average Consumption

Final step of New Service connection. Using the menu

Services=>Completion=>New Connections

Click on button

Click on button for IR entry

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Select Bill month and reading pattern

Click on button

Then proceed to next screen where the Initial Meter Reading of the attached meter is to be
entered.
After entry, click on button

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Click on button

Service is Completed and the Service Connection is effected in the

system successfully.

To enter average consumption, Click on button

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Click on button
Enter Average unit and click on button to save average consumption

Average Consumption Saved successfully

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Steps : New Service connection - Package

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Step 1 : Application Data Entry – Service Initiation

& Fee Remittance
For initiating a new connection process or any requested services use the button
sequences
Services => Customer Services =>New Customer/Connection
and reach the services selection menu as below.

Select and click the button to

proceed to next screen shown below.

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To give new connection

➢ To an existing customer, enter the customer number/consumer number/Applicant
number, select the type and proceed using the button . In this
case Customer Details could be retrieved from database records.

➢ To a New customer, Click on button

Note:
Any number of Service Connections can be given under same customer number, ie a Customer can
have multiple connections. In that case consumer numbers will be different but customer number
will be the same.

Click on button, New Connection Data Entry Screen show as follows:

Three tabs are there

D. General details

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E. Basic details

F. Connection details

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❖ If applicant desires a particular Date for inspection, should specify the date.
(If the field verification is done on the date specified by the consumer, the
inspection fee is also payable. Otherwise, if the inspection cannot be done on the date,
the fee is not payable)

❖ Select “No” option to proceed with Normal connection

OR
❖ Select “Yes” option to proceed with Package connection
(If the option is “Yes”, the applicant should remit Security Deposit and
expenses for connection(ECSC) along with application-Only for WP service
connection not requiring Poles)

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➢ After completing the data entry in the above 3 tabs click on
button

Screen shown as follows:

Click on button

necessary fees for Normal Connection shows, Click on button

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Registration Successful

Here Customer Number, Applicant Number & UCI Number are generated.

Note:
➢ Application can be edited before proceeding further using the option Edit
Application.
➢ The conversion from Normal to Package & vice versa can be done during
Application Edit.

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Step 2 : Priority Assignment

Priority assignment possible only after remitting AF, CD, ECSC

Menu : Services=>Priority=>Effect

Click on button

Select a tik mark in the check box and click on button

A confirmation screen follows. Here, if priority is overlooked those numbers

will also be listed. In that case a remark is needed for priority overlooking.

Click on button
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Connection allotment with Priority effected successfully.

Step 7 : Job Assignment for Work Completion

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After assigning priority, it is necessary to entrust the remaining works of service

completion to Sub Engineer or Overseer. For this Job Assigning follow processes as
explained in Step 2.
Menu : Services=>Jobs=>Assign Job(Single) or Assign Job (multiple)

Enter Applicant number and click on button

Select a tik mark on check box provided and click on button

Select employee name from the dropdown list, Select job due date, Select a team to do
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the work, then Click on button

Job assignment details are listed, Click on button

Job assignment done successfully

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Step 4 : Material Arrangement – Meter

Services that require meters reach this stage. List services is available here and
required service can be selected for arranging the materials. Now only meter is available for
selection. Only AE and SE are granted permission for this stage. The required meter has to
be selected from list of meters available at the store and that particular meter is reserved for
that consumer. This meter will be available at completion stage.

Menu : Services=>Arrange Materials=>Arrange Meter

and reach the material arrangement screen below. Select the service by clicking the proceed
button.

Three tabs are there

d. In “Applicant” tab - user can proceed by entering applicant number

e. In “Counter Service” tab - user can select required service type and click on action
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button to proceed

f. In “Abstract” tab - user can view all services and to be select required service and
proceed

❖ Enter Applicant number in Applicant tab and click on button

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Select type, Company and Serial number of the energy meter to be used, then
Click on button

A warning pop-up message will be displayed,

Click on button to proceed

The Metering equipment’s arrangement for the Consumer done successfully

(Also, Consumer number allotted for the applicant)

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Step 5 : Field Verification

Data collected through field visit and inspection can be entered through the field
verification screen. The button sequence for the new services field verification is

Services=> Field Verification=>New Connections

Click on button

Click on button to proceed

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Select Field Verification Date and Click on button to proceed

Note:

If the present date is beyond the end date, Job Assignment has to be done
again, either for reassigning the job for another date or to assign job to another
employee.

Verify the Details and edit / fill the required details, then
Click on button

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Fill required details and click on button to proceed

Fill required details and click on button to proceed

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Fill required details and click on button to proceed

Click on button to save the field verification details

Field verified details saved successfully

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Step 6 : Completion New Connection – Meter

Attachment
Every service have to be completed to make it effective in OrumaNet. This step has
two statuses. 1St is Meter Attachment and 2nd is Reading Entry. For effecting the new
connections use the button sequences below.

Services=>Completion=>New Connections

Click on button

On proceeding Meter equipment connected consumer will be listed. Click on

button of the required applicant

For effecting the service connection in the system, give Date of Connection and edit Billing
details like Billing frequency, Area, Transformer etc., if needed.
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Provide a tik mark in the check boxes for enable SMS services for the consumer

• The Consumer No: xxxxxxxxxxxx New Connection Meter attached successfully.

• Please proceed to enter the Initial reading of the newly attached Meter

Click on button to continue with initial reading entry

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Step 7 : Completion New Connection – Initial

Reding Entry & Average Consumption

Final step of New Service connection. Using the menu

Services=>Completion=>New Connections

Click on button

Click on button for IR entry

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Select Bill month and reading pattern

Click on button

Then proceed to next screen where the Initial Meter Reading of the attached meter is to be
entered.
After entry, click on button

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Click on button

Service is Completed and the Service Connection is effected in the

system successfully.

To enter average consumption, Click on button

Click on button
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Enter Average unit and click on button to save average consumption

Average Consumption Saved successfully

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Grid connected Solar Energy System

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Grid connected Solar Energy System

The Assistant Engineer/Public Relation Assistant(PRA) /Authorized person
of the section offices should carefully verify the details of Consumer who
requested for Grid connected Solar Energy System.

Steps :

1. Grid connected Solar Energy System-Registration

2. Job Assignment

3. Field Verification

4. Solar Application Processing

5. Priority Effecting

6. Job Assignment for Work Completion

7. Material Arrangement – Meter

8. Completion – Meter attachment

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Step 1 : Grid connected Solar Energy System –

Registration
Menu : SERVICES => CUSTOMER SERVICES =>EXSITIN CUSTOMER
=> Grid Connectivity of Solar Energy System-LT.

Click on button

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Click on the button

A screen will appear. The section user should fill the relevant column as follows

After entering details click on the button for

generating the solar grid application fee.

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Then click on the button for generating the application

fee.

Click on the button

Service Request: Grid Connectivity of Solar Energy System-LT Successfully

Registered!!.

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Step 2 : Job Assignment

Job assignment is possible only after remitting the pending bills
already generated during initiation.
Each service or work should be assigned to a particular employee by the section
officer or Assistant engineer (or AE in charge). For that use the button sequence:

Services => Jobs => Assign Job (Single) or Assign Job (Multiple)

Steps are same as new service connection job assignment, Page number : __

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Step 3 : Field Verification

Data collected through field visit and inspection can be entered through the field
verification screen. The button sequence for the new services field verification is
Menu : Services => Field Verification =>Other Services => Initial Data Entry =>
Grid Connectivity of Solar Energy System-LT.

Click on button

Click on button to proceed

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Select Field Verification Date and Click on button to proceed

Note:

If the present date is beyond the end date, Job Assignment has to be done
again, either for reassigning the job for another date or to assign job to another
employee.

By default Capacity of Solar Energy System requested by the consumer will be

shown in the text box provided for entering capacity of Solar.
If any change is required in the Capacity of Solar Energy System the user should
edit the capacity and
Click on the button

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• Plant feasibility
Here the user should select the Feeder (HT/LT) based on the Solar Plant to be
Connected. If the HT Feeder is selected, Enter the Average Load of HT feeder.
Otherwise Select the “ LT Feeder ” from the combo box.

If the details of the “ LT Feeder ” are entered already , such details will be
displayedin the combo box provided for selecting the “LT Feeder” .
Then enter the average load of “ LT Feeder ”.

By default the Average Load of the LT feeder is as follows

• The total installed capacity of solar systems that can be connected to a distribution
transformer without conducting measurement of the load on the feeder under
it,shall be 15 % of the transformer capacity.
• The average load of the LT feeder should be entered. The load whichever is higher
will be considered.
• Generate the Feasibility Report

Click on button

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RE Plant feasibility certificate can be issued.

Click on button

Field verification details saved successfully

Click on button to generate feasibility report.

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Feasibility report generated successfully. To download PDF report, click on

button.

Note :
Please submit the following documents along with application for registration
[Link] for installation of the solar energy system (Single Line diagram)
[Link] specifications as well as other particulars of the grid-tied inverter, manually operated
isolating switch, renewable energy meter and net meter
[Link] Test Certificates for MCB,ELCB, fuse, inverter, etc issued by the laboratories accredited by
the National Accreditation Board For Testing and Calibration Laboratories (NABL) or by such other
institutions at international level for the testing and calibration of electrical equipment

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Step 4 : Solar Application Processing

Navigation to the screen : Services => Estimate => Solar Application Processing
For generating the Solar Grid Registration fee following details should be entered.

• Technical Specifications and other particulars of Solar Panel.

• Meter supplied by consumer or KSEB.
• Technical Specifications and other particulars of Solar Meter
• Scheme for installing the Solar Energy System – Whether drawings attached
• Provide a Solar Group Name and procced ( Example: BSNL offices/Tower,
groupname may be given as “BSNL group”).
A six digit unique code will also be generated by the system during group name generation.

Then click on button

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Based on the Solar Capacity entered in the Field Verification, Solar Grid
RegistrationFee will be generated and displayed. For approving the demand

click on the Button.

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Followed by Registration following details will be displayed. Generate the

PDF report and file the document for future purpose.

• Grid Connectivity of RE System Succesfully Registered!!.

• Solar Plant Identification Number (SPIN) is xxxxxxxxx.
• Solar Group Code : xxxxxx.
• Solar Group Name : .xxxxxx displayed

To download PDF report, click on button

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Step 5 : Priority Effecting

Priority effecting is possible only after remitting the pending bills

already generated during Solar application processing.

Priority may be effected through the menu ,

Services => Priority => OtherServices => Effect Priority => Grid Solar - LT

Select a tik mark in the check box and click on button

A confirmation screen follows. Here, if priority is overlooked those numbers

will also be listed. In that case a remark is needed for priority overlooking.

Click on button

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Service allotment with priority effecting successfully done.

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Step 6 : Job Assignment for Work Completion

After assigning priority, it is necessary to entrust the remaining works of service

completion to Sub Engineer or Overseer.
For this Job Assigning follow processes as explained in Step 2.

Menu : Services=>Jobs=>Assign Job(Single) or Assign Job (multiple)

Enter Applicant number and click on button

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Select a tik mark on check box provided and click on button

Select employee name from the dropdown list, select job due date, Select a team to do
the work, then Click on button

Job assignment details are listed, Click on button

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Job assignment details saved successfully

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Step 7 : Material Arrangement – Meter

Services that require meters reach this stage. The required meter has to be selected
from list of meters available at the store and that particular meter is reserved for that
consumer. This meter will be available at completion stage.

Remember : Before proceeding with meter arrangement, the Billing frequency

must be changed to Monthly

Steps for changing Billing Frequency (Section initiated)

Step 1 : Initiate service – Billing frequency change

Step 2 : Service completion - Billing frequency change

Step 1 : Initiate service – Billing frequency change

Menu : Services=>Section initiated service => Frequency Change

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For changing billing frequency, following details should be entered

And click on button

Billing frequency service change registered successfully.

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Step 2 : Service completion - Billing frequency change

Menu : Services=>Completion => Other Service

For completion with required consumer number

Select bill month and click on button

Enter reading and click on button

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Select bill month and click on button

Billing frequency change completed and saved successfully.

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Material Arrangement – Meter

Before proceeding with the Meter arrangement Net Meter should be added using the
Menu Settings => Meters => Add Meters => Net Meter , Then proceed to
Completion.

Material arrangement Menu : Services=>Arrange Materials=>Arrange Meter

Three tabs are there

In “Applicant” tab - user can proceed by entering applicant number

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❖ Enter Consumer number in Applicant tab and click on button

Enter Main - Meter - New meter unit details

Enter Self Generation - New meter unit details
Select type, Company and Serial number of the energy meter to be used, then
Click on button

A warning pop-up message will be displayed,

Click on button to proceed

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The Metering equipment’s arrangement done for the Consumer done successfully
(Net meter and Self generation meter)

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Step 8 : Completion – Meter Attachment

Service has to be completed to make it effective in OrumaNet. This step has three
statuses.
Steps :
1. Existing meter removal
2. Net meter and Self generation meter Attachment and
3. Reading Entry.

Step 1 : Existing meter removal

Services=>Completion=> Other Services

Open menu and with Grid connectivity of solar energy system - LT

Page opens likes below.

Enter Final reading of the meter to be removed, then click on button

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Step 2 : Net meter and Self generation meter Attachment

After checking details and MF, click on button

Enter Pant test date and Connection agreement date,

then click on button.

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Meter attachment successfully done.
For initial reading entry click on button

Step 3 : Initial Reading entry

Enter Import and Export Initial reading of net meter and

self-generation meter initial reading
Then click on button

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Verify the details and click on button.

Grid Connectivity of Solar Energy System-LT-Service Completed and IR entry saved

successfully.

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Grid connectivity of solar energy system - LT Service is successfully

Completed

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New Service connection

Demand Based Tariff

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Step 1 : Application Data Entry – Service Initiation

& Fee Remittance
For initiating a new connection process or any requested services use the button
sequences
Services => Customer Services =>New Customer/Connection
and reach the services selection menu as below.

Select and click the button to

proceed to next screen shown below.

To give new connection

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➢ To an existing customer, enter the customer number/consumer number/Applicant
number, select the type and proceed using the button . In this
case Customer Details could be retrieved from database records.

➢ To a New customer, Click on button

Note:
Any number of Service Connections can be given under same customer number, ie a Customer can
have multiple connections. In that case consumer numbers will be different but customer number
will be the same.

Click on button, New Connection Data Entry Screen show as follows:

Three tabs are there

G. General details

Select “Demand Based Tariff” option

H. Basic details
Select “Is Connection in SEZ/Industrial area” – Yes / No

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I. Connection details

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➢ After completing the data entry in the above 3 tabs click on

button

Screen shown as follows:

Click on button

necessary fees for Normal Connection shows, Click on button

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Registration Successful
Here Customer Number, Applicant Number & UCI Number are generated.

Step 2 : Job Assignment for Field Verification

Job assignment is possible only after remitting the pending bills
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already generated during initiation.
Each service or work should be assigned to a particular employee by the section
officer or Assistant engineer (or AE in charge). For that use the button sequence:

Services => Jobs => Assign Job (Single) or Assign Job (Multiple)

Enter Applicant Number / Consumer number and click on button

Select “Check box”

Click on button to proceed

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Select employee name from the dropdown list and select last date for completing the job
and
Click on button

Click on button to Save the Job assignment

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Job assignment details saved successfully.

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Step 3 : Field Verification

Data collected through field visit and inspection can be entered through the field
verification screen. The button sequence for the new services field verification is

Services=> Field Verification=>New Connections

Click on button

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Click on button to proceed

Select Field Verification Date and Click on button to proceed

Note:

If the present date is beyond the end date, Job Assignment has to be done
again, either for reassigning the job for another date or to assign job to another
employee.

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Verify the Details and edit / fill the required details, then
Click on button

Fill required details and click on button to proceed

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Select Proposed area, transformer category and subcategory.
Select “Whether Supplimentary agreement for TOD meter produces?”
Select “The Pricing method” as “General TOD tariff”
click on button to proceed

Fill required details and click on button to proceed

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Click on button to save the field verification details

Field verified details saved successfully

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Step 4 : Estimate Preparation

Whenever material is required for a service an Estimate is to be prepared. For new
connection an automatic estimate is generated and shown to user which could be verified
and approved. If needed it can be edited also by adding or removing new materials, quantity
etc. For other service automatic estimate is not generated, but has to be saved and then
edited according to the need. Estimate approval has to be done by AE.

For preparing estimate use the menu

Services=>Estimate=>Prepare

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Four tabs are there

e) In “Applicant” tab - user can proceed by entering applicant number

❖ Enter Applicant number in Applicant tab and click on button

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Note : For new connection an automatic estimate is generated and shown to user which could
be verified and approved. If needed it can be edited also by adding or removing new materials,
quantity etc.

❖ Add an additional task to default estimate:

▪ Select a Task from the drop down list
▪ Enter quantity and click on button

❖ Add an additional material to default estimate:

▪ Click on button at the bottom
▪ Select required material from the dropdown list
▪ Enter quantity and click on button

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▪ Click on button at the bottom

Estimate Prepared Successfully

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Step 5 : Estimate Approval

AE can verify the estimate prepared by SE/Overseer and approve the Estimate.
While approving the Estimate, CD and ECSC will be generated automatically and shown

Menu : Services=>Estimate=>Approve

Click on the APPROVE ESTIMATE button

Three tabs are there

❖ Enter Applicant number in Applicant tab and click on button

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Click on button to approve the estimate

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A Pop-up window will be opened

Select required option from the list and click on button

Demand details are listed

After verifying the demand, click on button

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Estimate approved and Demand generated successfully.

o Click on button to download PDF report

o Click on button to download Demand note

Step 6 : Priority Assignment

While remitting CD, consumer comes under normal priority. If the consumer remits
ECSC, normal priority will be changed to ECSC priority. If a consumer is eligible for more
than one priority, AE can decide upon effecting any one of the priorities.

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Menu : Services=>Priority=>Effect

Click on button

Select a tik mark in the check box and click on button

A confirmation screen follows. Here, if priority is overlooked those numbers

will also be listed. In that case a remark is needed for priority overlooking.

Click on button

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Priority assign completed successfully.

Step 7 : Job Assignment for Work Completion

After assigning priority, it is necessary to entrust the remaining works of service

completion to Sub Engineer or Overseer. For this Job Assigning follow processes as
explained in Step 2.
Menu : Services=>Jobs=>Assign Job(Single) or Assign Job (multiple)

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Enter Applicant number and click on button

Select a tik mark on check box provided and click on button

Select employee name from the dropdown list, Select job due date, Select a team to do
the work, then Click on button

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Job assignment details are listed, Click on button

Job assignment done successfully

Step 8 : Material Arrangement – Meter

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Services that require meters reach this stage. List services is available here and
required service can be selected for arranging the materials. Now only meter is available for
selection. Only AE and SE are granted permission for this stage. The required meter has to
be selected from list of meters available at the store and that particular meter is reserved for
that consumer. This meter will be available at completion stage.

Menu : Services=>Arrange Materials=>Arrange Meter

and reach the material arrangement screen below. Select the service by clicking the proceed
button.

Three tabs are there

❖ Enter Applicant number in Applicant tab and click on button

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Enter Main meter details:

Select type, Company and Serial number of the energy meter to be used
Enter Meter Additional unit – CT :
Select CT item, and Serial number of CT’s
Select

Click on button

A warning pop-up message will be displayed,

Click on button to proceed

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The Metering equipment’s arrangement done for the Consumer done successfully
(Also, Consumer number allotted for the applicant)

Step 9 : Completion New Connection – Meter

Attachment
Every service have to be completed to make it effective in OrumaNet. This step has
two statuses. 1St is Meter Attachment and 2nd is Reading Entry. For effecting the new
connections use the button sequences below.

Services=>Completion=>New Connections

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Click on button

On proceeding Meter equipment connected consumer will be listed. Click on

button of the required applicant

For effecting the service connection in the system, give Date of Connection and edit Billing
details like Billing frequency, Area, Transformer etc., if needed.

Provide a tik mark in the check boxes for enable SMS services for the consumer

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• The Consumer No: xxxxxxxxxxxx New Connection Meter attached successfully.

• Please proceed to enter the Initial reading of the newly attached Meter

Click on button to continue with initial reading entry

Step 10 : Completion New Connection – Initial
Reding Entry & Average Consumption

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Final step of New Service connection. Using the menu
Services=>Completion=>New Connections

Click on button

Click on button for IR entry

Warning

• You have Connected following TOD Meter

[KSEB] Type: EM 3x 230V Class 0.5S -/5A LCD with ToD Facility and a CT.
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• Now Select Next Bill Month, Pricing Type & Proceed with Initial Reading Entry.

Select Bill month and reading pattern details of main meter

Kwh – Zone wise
Rmd – Zone wise
Kvah – Cumulative
Kvarhg – Cumulative
Kvarhl – Cumulative

Click on button

Enter Initial reading of

• RMD IMPORT
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• KWH IMPORT
• KVAH IMPORT
• KVARH LEAD IMPORT
• KVARH LAG IMPORT

After entry, click on button

Click on button

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Service is Completed and the Service Connection is effected in the

system successfully.

To enter average consumption, Click on button

Click on button

Enter Average unit for each zone and click on button to save average
consumption

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Average Consumption Saved successfully

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OTHER SERVICES

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OTHER SERVICES

Services like Meter change/ Tariff change/ connected load change etc are termed as
Other Services.
These services are classified into two groups:
1. Customer Requested Services (CRS)
2. Section Initiated Services (SIS).
Services requested by the customers may require to remit application fee and other
charges specified for that service.
Section InitiatedServices are initiated mainly for data entry correction purposes. These
services are initiated without application fee.
Each service has different stages as described above. To find the present stage of
any service started for a consumer use

Menu : Services => Customer Services =>Existing Customer

Customer Requested Services(CRS)

customer is an Applicant or Consumer could request for various services listed. On
initiation of the service necessary fee fill be generated and for proceeding further through that
service these bills need to be paid.

An example for initiating CRS is as follows: Use either of the following sequence

Services => Customer Services =>New Customer/Connection

Services => Customer Services =>Existing Customer

Land on to:

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When Work Deposit(O & M) is selected:

On proceeding system will prompt for customer details. Initially system asks 'whether the
requestor is already a customer?'.

If already a customer provide Customer Number or Consumer Number or even Applicant

Number.

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If the requestor is not already a customer ie he/she had not visited any of the KSEB offices
for a service in the past then his/her details are to be obtained.

Click on button

Select required service category from the dropdown list and click on
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button

When the customer details are collected system prompts for nessesary fees. Enter fees and
click on button

If every thing is ok Click on button

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Service initiation will be sucessful.

Also generated Applicant number , Customer number and UCI number.

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Section Initiated Services (SIS)

Section officer can initiate SIS. For the Section initiated services like Meter change,
Tariff change, Connected Load changes etc AF is not required. Each service has to pass
through different stages.

Meter Change SIS has a different channel compared to other SIS

All other SIS starts with prompting for Consumer Number. Eg Tariff/Purpose Change , Load
change, Phase change, etc.

Example 1 : Steps - Tariff / Purpose change

Enter consumer number and click on button

Select New Purpose, Category, Sub category

Select Reason for action and enter a Valid remark
After entering required fields, click n button

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A pop-up window is opened, click on button

Section initiated Tariff change successfully registered

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Example 2 : Meter change

Steps –
1. Meter change - Service initiate
2. Job assignment – Meter change
3. Arrange Meter
4. Service completion – meter change
5. FR entry and IR entry

Step 1 : Meter Change – Service initiate

Enter consumer number and click on button

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Enter valid remarks and click on button

Meter change service initiated successfully

Step 2 : Job Assignment – Meter change

Click on button to assign employee for meter changing

OR
Job assign through Menu : Services >> Jobs >> Assign Job
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Select employee name from the dropdown list and Select last date for completing the job
and select a team to do the work, then
Click on button

Click on button to Save the Job assignment

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Job assignment details saved successfully.

Step 3 : Arrange Meter

Menu : Services => Arrange Materials => Arrange meter

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Enter applicant number and click on button

Select New meter type, Company and Serial number from drop down list and click on
button

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A Pop-up window is opened, click on button

The metering equipment arrangement done for the consumer successfully

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Step 4 : Service Completion – Meter Change

Menu : Services => Completion => Other Services

Select button button against Section initiated meter change

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Click on button

Step 5 : FR entry and IR entry

Final Reading entry
Select Present reading date, present Reading (Final Reading) and reading status, then
Click on button

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Enter main meter Multiplication factor and click on button

Click on button

Section initiated meter changing done successfully.

Continue with Initial Reading Entry
Click on button

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Initial Reading entry

Select Present reading date, present Reading (Final Reading) and reading status, then
Click on button

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Click on button

Section Initiated Meter Change-Service Completed and IR entry saved successfully.

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OBJECTIONS

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OBJECTIONS

1. Property crossing :

Property crossings are to be registered in orumanet using the

menu : Services => Objections => Property crossing

By selecting “Property crossing”, next screen is

Click on button corresponding to the applicant

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Click on button

then details of property owner to be entered.

Select Nature of consent - Obtained / Not obtained

Status of Consent - Consent accepted / Consent objected
Then click on button

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Property crossing details are saved successfully

On successful completion next details can be entered by click on

button

2. Other objections :

Other objections are to be registered in orumanet using the

menu : Services => Objections => Other objections

To add a new objection to the service, click on button

Enter consumer number or Applicant number and click on button

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Click on button

Select “Objection type” and enter a valid remark, then

click on button

Objection successfully registered

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Click on button to add more objections to the consumer /

applicant

3. Cancel Objections :

Click on button

Enter valid remark and select present status of objection, then

Click on button

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Objection successfully updated..

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Service at Door step

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Service at Door Step
(സേവനം ഉപസ ോക്തോവിന്റെ വോതിൽപ്പടിയിൽ)

സേന്ദ്രീേൃത ഉപസ ോക്തൃ സേവന സേന്ദ്രത്തിൽ സ ോൺ (1912) വഴി ല ിക്കുന്ന

അസപക്ഷേൾ CCC യിൽ രജിസ്റ്റർ ന്റെയ്യുേയും അതിന്റെ വിവരങ്ങൾ സടോക്കൺ
നമ്പസരോടു േൂടി CCC-ET യിൽ ല ിക്കുേയും ന്റെയ്യുന്നു.
ഇങ്ങന്റന ല ിച്ച വിവരങ്ങൾ ഒരുമന്റനറ്റിൽ SERVICES=> Customer Services => SADS
Entry (based on CCC info) എന്ന ന്റമനുവിൽ, ഏത് േർവീേ് ആസ ോ േൺേയൂമർ
ആവശ്യന്റപ്പട്ടത് ആ േർവീേ് േ്ന്ദ്േീനിൽ സരഖന്റപ്പടുസത്തണ്ടതോ ്.
New Connection, Ownership Change, Load Change, Phase Change, Tariff/Purpose Change,
Meter Shifting എന്നീ സേവനങ്ങൾ SADS - ന്റമോബൈൽ ആപ്ലിസക്കഷൻ വഴി ല യമോ ്.

Solar, General ToD ഉപസ ോക്തോക്കൾക്ക് SADS - ന്റമോബൈൽ

ആപ്ലിസക്കഷൻ വഴി നിലവിൽ Load Change, Phase Change,
Tariff/Purpose Change എന്നീ സേവനങ്ങൾ ല യമല്ല.

SADS Entry (based on CCC info)

Menu : SERVICES=> Customer Services => SADS Entry (based on CCC info)

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ഏത് േർവീേ് ആസ ോ േൺേയൂമർ ആവശ്യന്റപ്പട്ടത് ആ േർവീേ് ൈട്ട ിൽ click ന്റെയ്യുേ

േൺേയൂമർ നമ്പർ, CCC സടോക്കൺ നമ്പർ, അസപക്ഷേന്റെ സപര്, ന്റമോബൈൽ നമ്പർ,

ഉപസ ോക്തോവ് ആവശ്യന്റപ്പട്ട സേവനം, ഇ ന്റമയിൽ, GST നമ്പർ ഉന്റണ്ടങ്കിൽ അതും
ന്റേോടുത്തസശ്ക്ഷം ീൽഡ് ന്റവരി ിസക്കഷൻ ന്റെസയ്യണ്ട ജീവനക്കോരന്റനയും വിേിറ്റ് ന്റെസയ്യണ്ട
തീയതിയും ന്റേലക്ട് ന്റെയ്യുേ. അതിനുസശ്ഷം ആപ്പലിസക്കഷൻ സേവ് ന്റെയ്യുേ.

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തുേ പരിസശ്ോധിച്ച സശ്ഷം ൈട്ടൺ click ന്റെയ്യുേ

അസപ്പോൾ അസപക്ഷ ീേ് ജനസേറ്റ് ന്റെയ്യുേയും അസപക്ഷേന് തന്നിട്ടുള്ള ന്റമോബൈലിൽ

ന്റമസേജ് ല ിക്കുേയും ന്റെയ്യും. അസപക്ഷ ീേ് അസപക്ഷേൻ എസ്റ്റിസമറ്റ് തുേസയോന്റടോപ്പം
അടച്ചോൽ മതിയോേും.

Applicant number, Customer number, UCI number are generated.

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വോതിൽപ്പടി സേവനം വഴി രജിസ്റ്റർ ന്റെയ്ത അസപക്ഷേളുന്റട ീൽഡ് ന്റവരി ിസക്കഷൻ

ഒരുമന്റനറ്റിന്റെ ന്റമോബൈൽ ആപ്പലിസക്കഷൻ ആയ mOrumanet വഴി ന്റെയ്യോവുന്നതോ ്. അത്തരം
അസപക്ഷേളുന്റട വിവരങ്ങൾ, സജോലിക്ക് നിസയോഗിച്ച ജീവനക്കോരന്റെ mOrumanet ന്റമോബൈൽ
ആപ്ലിസക്കഷനിൽ സഡോർന്റസ്റ്റപ്പ് (Services@Doorstep) ന്റമനുവിൽ ല യമോ .് നിസയോഗിച്ച
ജീവനക്കോരൻ അസപക്ഷേന്റന േരർശ്ിച്ച സശ്ക്ഷം ന്റമോബൈൽ ആപ്പിൽ ആവശ്യന്റപ്പടുന്ന
വിവരങ്ങൾ അസപക്ഷേസനോട് സെോദിച്ചു ന്ദ്ശ്ദ്ധസയോന്റട സരഖന്റപ്പടുസത്തണ്ടതോ ്. അസപക്ഷസനോട്
സനരിട്ട് വിവരങ്ങൾ സെോദിയ്ക്കോൻ േഴിഞ്ഞിന്റല്ലങ്കിൽ ന്റമോബൈൽ ആപ്പിൽ േോ ുന്ന സ ോൺ
അടയോളത്തിൽ അമർത്തിയോൽ അസപക്ഷേൻ തന്നിട്ടുള്ള നമ്പേിസലക്കു സ ോൺ
ന്റെയ്യോവുന്നതോ ്.

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Load+Tariff Change, Phase Change, Purpose/Category change

സമൽപേഞ്ഞ ഏതു േർവീേ് ആസ ോ േൺേയൂമർ ആവശ്യന്റപ്പട്ടത്, ആ േർവീേ്

ഒരുമന്റനറ്റ് SADS -ന്റമനു ഉപസയോഗിച്ച് രജിസ്റ്റർ ന്റെയ്യുേ. (*) അടയോളമുള്ള വിവരങ്ങൾ
നിർൈന്ധമോയും സരഖന്റപ്പടുസത്തണ്ടതും അല്ലോതുള്ളവ ല യമോന്റ ങ്കിൽ നൽസേണ്ടതുമോ ്.
Revising Connected load, Phase Conversion, Tariff/Purpose Change എന്നീ സേവങ്ങൾക്ക്
സഡോർന്റസ്റ്റപ് സേവനം വഴി രജിസ്റ്റർ ന്റെയ്ത ഉപസ ോക്തോക്കളുന്റട വിവരങ്ങൾ, സജോലിക്ക്
നിസയോഗിച്ച ജീവനക്കോരന്റെ ന്റമോബൈൽ ആപ്ലിസക്കഷനിൽ സഡോർന്റസ്റ്റപ്പ് ന്റമനുവിൽ Load /Tariff ,
Phase Change എന്നീ ഓപ്ഷനിൽ ല യമോ ്.

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Step 1 : Field verification
ഒന്നോമന്റത്ത Field Verification Data ന്റമനുവിൽ
പുതിയ സലോഡ്, പർപ്പേ് / േോറ്റഗേി , സ േ് എന്നീ
വിവരങ്ങൾ നൽേുേ. Tariff /Purpose change നു രജിസ്റ്റർ
ന്റെയ്ത ഉപസ ോക്തോവിന്റെ ീൽഡ് ന്റവരി ിസക്കഷൻ
നടത്തുസമ്പോൾ Applicant Type, Purpose, Category, Sub
Category എന്നീ വിവരങ്ങൾ നിർൈന്ധമോയും
നൽസേണ്ടതോ ്.

Revising Connected load േർവീേ് രജിസ്റ്റർ ന്റെയ്ത ഉപസ ോക്തോവിന് 5001 Watt മുതൽ
6000 Watt വന്റര നിലവിൽ single phase ആന്റ ങ്കിൽ അതിൽ തുടരുേന്റയോ അന്റല്ലങ്കിൽ 3 സ േ്
opt ന്റെയ്യോവുന്നതും ആ ് . എന്നോൽ 6001Watt മുതൽ ഉള്ള ഉപസ ോക്തോവിന്
നിർൈന്ധമോയും 3 Phase ഓപ്ഷൻ ന്റേലക്ട് ന്റെസയ്യണ്ടതോ ്. പുതിയ സലോഡ് 20KW നു മുേളിൽ
ആന്റ ങ്കിൽ Billing Frequency 'Bi-monthly' യിൽ നിന്നും 'Monthly' ആസക്കണ്ടതോ ് . തോരി ് LT IV
സലക്ക് change ന്റെയ്യുേയോന്റ ങ്കിൽ Billing Frequency 'Bi-monthly' യിൽ നിന്നും 'Monthly'
ആസക്കണ്ടതോ ്.

Step 2 : Reading entry

രണ്ടോമന്റത്ത Reading Entry ന്റമനുവിൽ മീറ്റർ സ്റ്റോറ്റേ്, േീഡിങ് എന്നിവ ന്റേോടുക്കുേ.
അസന്ന ദിവേം ഉപസ ോക്തോവ് സവന്റേ േർവീേിന് രജിസ്റ്റർ ന്റെയ്യുേയോന്റ ങ്കിൽ ഇസത
േീഡിങ് തന്റന്ന ഉപസയോഗിക്കോവുന്നതോ ്. ഇസത േീഡിങ് നൽേിയ സശ്ഷം ഒരുമന്റനറ്റിൽ ഈ
ഉപസ ോക്തോവിനു േീഡിങ് േംൈന്ധമോയ മോറ്റങ്ങൾ എന്റെങ്കിലും മോറ്റങ്ങൾ
വരുത്തിയിട്ടുന്റണ്ടങ്കിൽ ന്റമോബൈൽ അപ്പലിസക്കഷൻ വഴി നൽേിയ േീഡിങ്
േോധുവോയിരിക്കുന്നതല്ല. അതിനോൽ ഒന്നുേൂടി േീഡിങ് സരഖന്റപ്പടുസത്തണ്ടതോയിട്ടുണ്ട് .

ഒരു ഉപസ ോക്തോവ് Revising Connected load, Tariff change എന്നീ 2 സേവനങ്ങൾക്ക്
രജിസ്റ്റർ ന്റെയ്യുേയോന്റ ങ്കിൽ SADS - ന്റമോബൈൽ അപ്ലിസക്കഷനിൽ Load+Tariff Change എന്ന
ന്റമനുവിൽ ഈ ഉപസ ോക്തോവിന്റെ വിവരങ്ങൾ ല യമോവുേയും ഉപസ ോക്തോവിന്റെ ഡോറ്റ ഒരു
തവ മോന്ദ്തം നൽേിയോൽ മതിയോേും.

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Step 3 : Supporting documents

മൂന്നോമന്റത്ത Supporting Documents ന്റമനുവിൽ Identity/Owner എന്ന tab ൽ
അസപക്ഷേന്റെ ഐഡെിറ്റി സഡോേയുന്റമെ് അപ്സലോഡ് ന്റെയ്യുേ. സഡോേയൂന്റമെേ് സ ോൺ
ഗോലേിയിൽ നിന്നും PDF ആസയോ IMAGE ആസയോ അപ്സലോഡ് ന്റെയ്യോവുന്നതും സനരിട്ട് സ ോസട്ടോ
എടുത്തു അപ്സലോഡ് ന്റെയ്യോവുന്നതും ആ ് . Others tab വഴി അസപക്ഷേന്റെ Photo
,Completion Certificate, Sketch showing the load, BPL Certificate, Tourism Dept approved letter,
Consent for cellular tower, Agriculture Officer Certificate എന്നീ സഡോേയൂന്റമെേ് അപ്സലോഡ്
ന്റെയ്യുവോൻ േോധിക്കും. അപ്സലോഡ് ന്റെയ്ത േർട്ടി ിക്കറ്റുേൾ ഒരുമന്റനറ്റിൽ സജോലിക്ക്
നിസയോഗിച്ച ജീവനക്കോരന്റെ സലോഗിനിൽ SERVICES=> Field verification => Upload Documents എന്ന
ന്റമനുവിലൂന്റട ന്റഡൌൺസലോഡ് ന്റെയ്യോവുന്നതും ആവശ്യന്റമങ്കിൽ േൂടുതൽ സഡോേയൂന്റമെേ്
അപ്സലോഡ് ന്റെയ്യോവുന്നതുമോ ്.. ഈ ന്റമനുവിലൂന്റട വോതിൽപ്പടി സേവനം വഴി രജിസ്റ്റർ
ന്റെയ്ത അസപക്ഷേളുന്റട അല്ലോത്ത ന്റേക്ഷൻ ഓ ീേിൽ സനരിട്ട് േവീേരിച്ച അസപക്ഷേളുന്റട
േസപ്പോർട്ടിങ് സഡോേയൂന്റമൻേ്േും അപ്സലോഡ് ന്റെയ്യോവുന്നതോ ്. ഇത്തരം സഡോേയൂന്റമൻേ്േ് ഒരു
Documents Mangement System (DMS) ത്തിൽ സേവ് ന്റെയ്യുന്നതും ോവിയിൽ ആവശ്യമുന്റണ്ടങ്കിൽ
ന്റവരി ിസക്കഷന് സവണ്ടി ന്റഡൌൺസലോഡ് ന്റെയ്യോവുന്നതുമോ ്.

Step 4 : Confirm & Submit

നോലോമന്റത്ത Confirm & Submit ന്റമനുവിൽ ഇതുവന്റര ന്റേോടുത്ത എല്ലോ വിവരങ്ങളും
പരിസശ്ോധിച്ച സശ്ഷം േൺസ ം & േൈ്മിറ്റ് ന്റെയുേ. േൈ്മിറ്റ് ന്റെയ്യുന്നതിന് മുൻസപ എല്ലോ
വിവരങ്ങളും ഒന്നുേൂടി പരിസശ്ോധിച്ചു ഉേപ്പോക്കുേ. ന്റതറ്റോയ വിവരങ്ങൾ ഉന്റണ്ടങ്കിൽ എഡിറ്റ്
ന്റെയ്യോവുന്നതോ ്. േൈ്മിറ്റ് ന്റെയ്യുന്നസതോടു േൂടി ന്റേോടുത്ത വിവരങ്ങൾ ഒരുമന്റനറ്റിൽ
അപ്സലോഡ് ആേുന്നതോ ്. േൈ്മിറ്റ് ന്റെയ്തു േഴിഞ്ഞോൽ mOrumanet വഴി എഡിറ്റിംഗ്
അനുവദിക്കുന്നതല്ല. തുടർന്നുള്ള നടപടിേൾ ഒരുമന്റനറ്റിൽ ന്റെയ്യോവുന്നതോ ്.

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Meter Shifting

Meter Shifting സേവനത്തിനു സഡോർന്റസ്റ്റപ് വഴി രജിസ്റ്റർ ന്റെയ്ത ഉപസ ോക്തോക്കളുന്റട

വിവരങ്ങൾ, സജോലിക്ക് നിസയോഗിച്ച ജീവനക്കോരന്റെ ന്റമോബൈൽ ആപ്ലിസക്കഷനിൽ സഡോർന്റസ്റ്റപ്പ്
ന്റമനുവിൽ Meter Shifting എന്ന ഓപ്ഷനിൽ ല യമോ ്.
ഒന്നോമന്റത്ത Field Verification Data ന്റമനുവിൽ മീറ്റർ സവന്റേ ന്റലോസക്കഷനിസലക്ക് ഷി ്റ്റ്
ന്റെയ്യുന്നതിനോയി ഒരു confirmation നൽേുേ .
രണ്ടോമന്റത്ത Supporting Documents ന്റമനുവിൽ Identity/Owner എന്ന tabൽ
അസപക്ഷേന്റെ ഐഡെിറ്റി സഡോേയുന്റമെ് അപ്സലോഡ് ന്റെയ്യുേ. സഡോേയൂന്റമെേ് സ ോൺ
ഗോലേിയിൽ നിന്നും PDF ആസയോ IMAGE ആസയോ അപ്സലോഡ് ന്റെയ്യോവുന്നതും സനരിട്ട് സ ോസട്ടോ
എടുത്തു അപ്സലോഡ് ന്റെയ്യോവുന്നതും ആ ് . Others tab വഴി അസപക്ഷേന്റെ Photo,
Completion Certificate, Sketch of existing /proposed meter location എന്നീ സഡോേയൂന്റമെേ്
അപ്സലോഡ് ന്റെയ്യുവോൻ േോധിക്കും .

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മൂന്നോമന്റത്ത Confirm & Submit ന്റമനുവിൽ ഇതുവന്റര ന്റേോടുത്ത എല്ലോ വിവരങ്ങളും

പരിസശ്ോധിച്ച സശ്ഷം സേവ് ന്റെയുേ. സേവ് ന്റെയ്യുന്നതിന് മുസന്ന ന്റതറ്റോയ വിവരങ്ങൾ എഡിറ്റ്
ന്റെയ്യോവുന്നതോ ് . സേവ് ന്റെയ്ത വിവരങ്ങൾ ഒരുമന്റനറ്റിൽ അപ്സലോഡ് ആേുന്നതോ ്
.തുടർന്നുള്ള നടപടിേൾ ഒരുമന്റനറ്റിൽ ന്റെയ്യോവുന്നതോ ്.

Ownership Change
Ownership Change സേവനത്തിനു സഡോർന്റസ്റ്റപ് വഴി രജിസ്റ്റർ ന്റെയ്ത ഉപസ ോക്തോക്കളുന്റട
വിവരങ്ങൾ, സജോലിക്ക് നിസയോഗിച്ച ജീവനക്കോരന്റെ ന്റമോബൈൽ ആപ്ലിസക്കഷനിൽ സഡോർന്റസ്റ്റപ്പ്
ന്റമനുവിൽ Ownership Change എന്ന ഓപ്ഷനിൽ ല യമോ ്.
ഒന്നോമന്റത്ത Field Verification Data ന്റമനുവിൽ GENERAL tab ൽ േൺേയൂമർ ന്റെ സ ോൺ
നമ്പർ, ഇന്റമയിൽ ഐഡി, Applicant Status, പോൻ നമ്പർ, ആധോർ നമ്പർ, Type of ownership
change(Sale/Lease or Change in Legal Heir ), Reason for Transfer, Nature of Transfer എന്നീവ
നൽേുേ. Address tab ൽ Owner, Premises, Billing എന്നീ ീൽഡിൽ address details നൽേുേ.
Premises, Billing address ീൽഡിൽ Owner address field ൽ ന്റേോടുത്ത address ന്റേലക്ട്
ന്റെയ്യുേസയോ അന്റല്ലങ്കിൽ പുതിയ address നൽേുേസയോ ന്റെയ്യോവുന്നതോ ്. Premises address field
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ൽ Village, Local Body എന്നിവ നിർൈന്ധമോയും നൽേിയിരിക്ക ം.

രണ്ടോമന്റത്ത Supporting Documents ന്റമനുവിൽ Identity/Owner എന്ന tab ൽ

അസപക്ഷേന്റെ ഐഡെിറ്റി സഡോേയുന്റമെ്, Proof of Ownership എന്നീ സഡോേയൂന്റമൻേ്േ്
അപ്സലോഡ് ന്റെയ്യുേ. Type of ownership change -Sale /Lease ആന്റ ങ്കിൽ Proof of Ownership
ആയി Ownership/Possession Certificate, Land/Building Tax Receipt, Local body occupancy certificate,
Rent/Lessor-Lease Agreement, Other certificate to prove ownership, Attested copy of the title deed
എന്നീ സഡോേയൂന്റമൻേ്േ് അപ്സലോഡ് ന്റെയ്യോവുന്നതോ ്. Type of ownership change -Change in
Legal Heir ആന്റ ങ്കിൽ Proof of Ownership ആയി Registered Deed/Sale Deed,Succession Certificate,
Legal heirship certificate issued, Will, Document certifying revision in municipality എന്നീ
സഡോേയൂന്റമൻേ്േ് അപ്സലോഡ് ന്റെയ്യോവുന്നതോ ്. സഡോേയൂന്റമെേ് സ ോൺ ഗോലേിയിൽ
നിന്നും PDF ആസയോ IMAGE ആസയോ അപ്സലോഡ് ന്റെയ്യോവുന്നതും സനരിട്ട് സ ോസട്ടോ എടുത്തു
അപ്സലോഡ് ന്റെയ്യോവുന്നതും ആ ്. Others tab വഴി അസപക്ഷേന്റെ Photo അപ്സലോഡ്
ന്റെയ്യുവോൻ േോധിക്കും .

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മൂന്നോമന്റത്ത Confirm&Submit ന്റമനുവിൽ ഇതുവന്റര ന്റേോടുത്ത എല്ലോ വിവരങ്ങളും പരിസശ്ോധിച്ച

സശ്ഷം സേവ് ന്റെയുേ. സേവ് ന്റെയ്യുന്നതിന് മുസന്ന ന്റതറ്റോയ വിവരങ്ങൾ എഡിറ്റ്
ന്റെയ്യോവുന്നതോ ് . സേവ് ന്റെയ്ത വിവരങ്ങൾ ഒരുമന്റനറ്റിൽ അപ്സലോഡ് ആേുന്നതോ ്
.തുടർന്നുള്ള നടപടിേൾ ഒരുമന്റനറ്റിൽ ന്റെയ്യോവുന്നതോ ്.

ന്ദ്പസതയേ ന്ദ്ശ്ദ്ധയ്ക്ക് :-
ഒരുമന്റനറ്റിന്റല ആപ്ലിസക്കഷൻ എഡിറ്റ് ന്റമനുവിന്റല EDIT Service at Door Step Application
വഴി Service@Doorstep വഴിയുള്ള അസപക്ഷേന്റെ മറ്റു വിവരങ്ങൾ നൽേോവുന്നതോ ്. എന്നോൽ
ഇങ്ങന്റന എഡിറ്റ് ന്റെയ്യുന്ന അസപക്ഷേളുന്റട ീൽഡ് ന്റവരി ിസക്കഷൻ നിസയോഗിച്ച
ജീവനക്കോരന്റെ mOrumanet ന്റമോബൈൽ ആപ്പ് വഴി ന്റെയ്യോൻ േോധിക്കുന്നതല്ല . അത്
നിസയോഗിച്ച ജീവനക്കോരന്റെ ഒരുമന്റനറ്റിന്റല ീൽഡ് ന്റവരി ിസക്കഷൻ ന്റമനു ഉപസയോഗിച്ച്
പൂർത്തിയോസക്കണ്ടതോ ്.

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Menu : Services => Modify application => Edit Application Data

Warning: mOrumaNet application field verification will NOT be possible for Manually
edited SADS application.

എന്ന ബട്ടണിൽ click ചെയ്ത് തുടരുക.

ഒരു ജീവനക്കാരചന ഫീൽഡ് ചവരിഫിക്കക്കഷന് നിക്ക ാഗിച്ച ക്കേക്ഷം മചറാരു ജീവനക്കാരന്

അചെ ക്കജാലി മാറി നിക്ക ാഗിക്കുക ാചണങ്കിൽ ഒന്നാമചെ ജീവനക്കാരചെ ചമാബബൽ

ആപ്പിൽ നിന്നം പ്രസ്തുെ ക്കജാബ് നീക്കം ചെയ്യുകയം രണ്ടാമചെ ജീവനക്കാരചെ

ചമാബബൽ ആപ്പിൽ പ്രസ്തുെ ക്കജാബ് ലഭിക്കുകയം ചെയ്യുന്നൊണ്.

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