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Business Performance Analyst Apply for the position of
Business Performance Analyst
Who We Are Administration
We are Highlands, a vibrant, fast-growing beverage company in Kenya, committed to delighting Chief Operation Officer
our consumers and supporting our employees every day. Together, we are One, On, and Strong,
On Site
always striving to become Kenya’s number one beverage company.
Our Purpose & Mission
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We fuel and hydrate Kenyans to succeed in life, we refresh our consumers with great-tasting,
high-quality and affordable beverages where and when they want.
Administration Chief Operation Officer On Site Get AD
About Highlands Drinks
Limited
Job description Posted: 2 months ago Deadline: 17/04/2025 Ihururu RD, Nyeri Learn more about our
company and our products.
The Purpose of the role View Company
Deliver data driven actionable Insights with structured problem-solving approach to drive
business growth and enhance business performance. Help the company understand and improve
its performance by combining data analysis with the business operations and strategic
objectives, collaborating closely with other departments.
Keep track of the current business performance, while measuring the performance of ongoing
initiatives, customers, teams, and products.
This role demands an understanding of the operational aspects and business objectives to
optimize performance and drive growth. Giving the business timely, accurate and reliable
information that is gives visibility (historical, present and future) of business performance giving
actionable insights to influence and support decision making.
Key Responsibilities
Advanced Data Analysis & Interpretation
Apply statistical and analytical techniques to identify patterns, trends, and deviations that
affect business outcomes.
Transform complex data sets into clear, actionable dashboards and insights that enable
strategic and operational decision-making.
Strategic Business Intelligence
1. Translate business needs into analytical models and frameworks that surface insights on growth,
customer behavior, and market shifts.
2. Provide comparative analysis, benchmarks, and early warning indicators for proactive decision-
making.
Predictive Modeling & Forecasting
Build and maintain robust forecasting models to support revenue, cost, and performance
planning
Use internal and external data to anticipate future outcomes and create what-if scenarios for
leadership.
Performance Management & Reporting
Define and report on KPIs aligned with business strategy, ensuring clear accountability and
performance tracking across teams.
Drive business rhythm through monthly and quarterly performance reviews and insight packs.
Decision Support & Business Case Development
Evaluate strategic initiatives, new investments, and operational changes using data-backed
impact assessments.
Develop and validate business cases, including ROI analysis and risk mitigation
recommendations.
Cross-functional Collaboration
Partner with departments including Finance, Supply Chain, Marketing, Commercial, and
Operations to integrate insights into planning and execution.
Serve as a trusted advisor, supporting both strategic planning and day-to-day decisions.
Risk Management
Identify, assess, and monitor business performance and operational risks using data analytics.
Provide proactive insights into emerging risks and work with leadership to embed data-driven
risk mitigation strategies.
Support scenario planning and business continuity initiatives by supplying relevant risk
modeling and forecasts.
Data Governance & Quality Assurance
Maintain high standards of data integrity, accessibility, and consistency.
Collaborate with IT and data teams to improve data systems, automation, and governance
frameworks.
Strategy Execution Support
Track the implementation and performance of strategic initiatives, ensuring alignment with
expected outcomes.
Deliver insight reports and presentations that guide leadership on progress, deviations, and
course correction.
Budgeting, Planning & Forecasting
Support annual budgeting and re-forecasting cycles with timely, data-informed inputs on
revenue and cost drivers.
Build financial models that incorporate dynamic business assumptions and stress-tested
variables.
People Leadership & Capability Building
Lead and coach a high-performing team of analysts, ensuring alignment to strategic goals and
individual accountability.
Drive a performance culture by setting clear expectations, giving timely feedback, and
recognizing results.
Develop and implement succession planning and skills development initiatives to build internal
analytics capabilities.
Foster team engagement and collaboration, creating an environment of learning, innovation, and
continuous improvement.
Key Performance Indicators
Deliver accurate and timely insights to enable strategic and operational decision-making,
ensuring data integrity and reliability across all business reports and dashboards.
·Drive business impact by translating analytics into actionable insights that are embraced by
stakeholders to improve performance, guide initiatives, and unlock growth opportunities.
·Support planning and forecasting processes by maintaining predictive models that inform
budgeting, financial projections, and operational plans with a high degree of confidence and
accuracy.
·Enable cross-functional performance tracking by leading business rhythm cycles (monthly
and quarterly reviews) and providing strategic visibility into the progress of initiatives, KPIs,
and outcomes.
·Foster a culture of continuous improvement and innovation through automation of reports,
streamlining of analytical processes, and proactive identification of performance and
operational risks.
Develop and lead a capable analytics team by nurturing a performance-driven environment,
supporting skills development, and building succession pipelines to sustain long-term impact.
Education & Experience Requirements
Qualifications
A bachelor’s degree in ICT / Business Information Technology / Data Science (Or Equivalent)
Minimum of 4 years of experience in related field, in an Analytical Role, Corporate strategy
experience will be an added advantage
Business Acumen, strong understanding of business processes and operations.
Strong Data Interpretational and Analytical Skills (data modelling, data visualization/analysis
and predictive modelling), to recommending insights and drive action.
High proficiency in excel, SQL and data Querying.
Data analysis and visualization tools, Tableau, Power BI, and other data visualization S/W
Programming skills; Experience with Python or R, for complex data analysis.
Relevant Professional Certifications are an added advantage
Key Skills
Strong analytical and structured thinking, with the ability to solve complex problems and
support strategic initiatives.
Results-oriented and proactive, focused on delivering business impact through actionable
insights.
Effective communicator, capable of simplifying complex data into clear, decision-ready
recommendations.
Innovative and resourceful, with proven ability to automate reporting processes for efficiency.
High attention to detail, ensuring accuracy and reliability in data outputs.
Collaborative and business-savvy, with the ability to work across functions and understand
key business drivers.
Quick learner with strong on-the-job learning agility and the ability to coach and support
others.
Resilient and accountable, able to deliver under pressure with minimal supervision.
Core Competencies & Skills
Continuous Improvement (IMPROVE): Demonstrates a natural drive to grow and consistently
seeks better ways of working and delivering results.
Teamwork: Collaborates across functions and contributes to shared successes and challenges.
Agility: Embraces change, adapts quickly, and solves problems proactively and with precision.
Leadership: Inspires, empowers, and supports others to achieve and sustain high performance.
Integrity: Acts with honesty, accountability, and discipline — even when not being observed.
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