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Engineering

The Engineering Department is committed to ensuring the effective operation and maintenance of hospital equipment and facilities, providing 24-hour service. Their services include preventive and corrective maintenance, installation and commissioning of new equipment, and technical support for all hospital departments. The department also conducts routine inspections and evaluations to maintain optimal functionality and safety of hospital systems.

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1 views2 pages

Engineering

The Engineering Department is committed to ensuring the effective operation and maintenance of hospital equipment and facilities, providing 24-hour service. Their services include preventive and corrective maintenance, installation and commissioning of new equipment, and technical support for all hospital departments. The department also conducts routine inspections and evaluations to maintain optimal functionality and safety of hospital systems.

Uploaded by

giovanniphotos0426
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

SERVICE STANDARD

ENGINEERING DEPARTMENT
Commitment:

Ensure the effective operation and maintenance of the hospital


equipments and facilities for the smooth running of the hospital
and to create a conducive environment for the patients and staffs.
 Engineering Daily (24 hours)

Services Includes:
 Preventive  Routine inspection, servicing, and
Maintenance preventive maintenance of all hospital
equipment, medical gas systems,
electrical installations, plumbing
systems, generators, elevators, and air
conditioning units weekly.
 Scheduled monthly maintenance of
critical medical equipment to ensure
optimal functionality and minimize
downtime.
 Corrective
Maintenance
 Prompt diagnosis and repair of faulty
medical and non-medical equipment
within 24 hours of reporting it.
 Response to maintenance requests
from clinical and administrative
departments to ensure uninterrupted
service delivery within 1 hour of
reporting it.
 Replacement of defective components
and restoration of equipment to
 Installation and operational condition within 24 hours
Commissioning of reporting it.

 Verification of equipment functionality,


installation, testing, calibration, and
commissioning of newly acquired
 Technical Support medical equipment and engineering
systems within 7 working days of
purchase.

 Provision of technical support to all


hospital departments on the operation,
maintenance, and safe use of
 Follow-up equipment daily.
 Liaison with equipment manufacturers
and service providers for specialized
repairs and warranty services
annually.

 Continuous monitoring of the


performance and operational status of
hospital equipment and engineering
infrastructure weekly.
 Routine inspection of safety systems,
including fire protection equipment,
electrical systems, medical gas
pipelines, and backup power systems
monthly.
 Evaluation of equipment performance
to identify recurring faults and
recommend replacement or upgrades
where necessary.
 Continuous collaboration with end
users to ensure proper utilization and
timely reporting of equipment faults.

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