A STUDY ON EMPLOYEE SATISFACTION AT KSEB OFFICE
ALAPPUZHA
Project Report Submitted to the University of Kerala in Partial Fulfilment of the Requirements for
the Award of Integrated (5yr) [Link] LLB Degree
Submitted by
Name: FITHA FATHIMA R
Registration no: 47522553031
Under the guidance of:
SHIVADARSH PRAKASH
ASSISTANT PROFESSOR
SREE NARAYANA GURU COLLEGE OF LEGAL STUDIES
KOLLAM
2026
DECLARATION
I, FITHA FATHIMA R, hereby declare that the project report entitled “A STUDY ON
EMPLOYEE SATISFACTION AT KSEB OFFICE ALAPPUZHA ”, which I have carried out
under the guidance of SHIVADARSH PRAKASH , Assistant Professor , Sree Narayana Guru
College Of Legal Studies, Kollam is bonafide work done and submitted to the University of Kerala
in partial fulfillment for the award of Integrated Degree in Bachelor of Business Administration and
LLB
Place: KOLLAM FITHA FATHIMA R
Date:
SREE NARAYANA GURU COLLEGE OF LEGAL STUDIES
KOLLAM
CERTIFICATE
This is to certify that the Project Report entitled “A STUDY ON EMPLOYEE SATISFACTION
AT KSEB OFFICE ALAPPUZHA” is submitted by FITHA FATHIMA R Reg No: (47522553031)
student of 4th year Integrated [Link] LLB of Sree Narayana Guru College Of Legal Studies, has done
this project work and submitted for partial fulfillment of the requirement for the Integrated (5year)
[Link] LLB Degree. This is true and bonafide work done by her under our guidelines and supervision.
Mrs. SHIVADARSH PRAKASH Prof .S. Usha
Assistant Professor in Commerce Principal
Kollam
Date:
ACKNOWLEDGEMENT
I thank GOD ALMIGHTY for his blessings and presence during the period of study.
I extend my sincere gratitude to Prof. S. USHA, Principal, Sree Narayana Guru College of Legal
Studies, Kollam for allowing me to do the project and providing valuable suggestions throughout.
I offer my sincere indebtedness to my guide Mr. SHIVADARSH PRAKASH , so valuable
suggestion and support for the completion of my project. I thank the RESPONDENTS who have
furnished me with necessary details for the study.
My sincere thanks to all faculty members in my college for guidance and encouragement.
Words are insufficient in attempting to bring out my gratitude to my parents, my dear friends and all
others who encouraged me.
FITHA FATHIMA R
CONTENTS
CHAPTER TITLE PAGE NO
LIST OF TABLES
LIST OF FIGURES
1 INTRODUCTION
2 REVIEW OF LITERATURE
3 INDUSTRIAL PROFILE & COMPANY PROFILE
4 RESEARCH METHODOLOGY
5 DATA ANALYSIS AND INTERPRETATIION
6 FINDINGS, SUGGESTIONS AND CONCLUSIONS
BIBLIOGRAPHY
ANNEXURE
LIST OF TABLES
TABLE NO TABLE TITLE PAGE NO
Are you aware of the employee welfare measures
5.1 provided by kseb
How satisfied are you with the overall welfare measures
5.2 of kseb
Do welfare measures improve your job satisfaction
5.3
How do you rate the medical facilities provided by kseb
5.4
Are safety measures at the workplace satisfactory
5.5
Is first-aid facility available at your workplace
5.6
Are periodic health check-ups conducted for employees
5.7
Are protective equipment and safety gear adequately
5.8 provided
How satisfied are you with the leave facilities of kseb
5.9
Are maternity/paternity benefits satisfactory
5.10
How do you rate pension and retirement benefits
5.11
Are insurance benefits provided by kseb adequate
5.12
Are salary advance and loan facilities easily available
5.13
How satisfied are you with bonus and incentive schemes
5.14
Do welfare allowances meet your financial needs
5.15
Are drinking water and sanitation facilities
5.16 adequate at the workplace
Are canteen facilities satisfactory
5.17
Are rest rooms and seating arrangements adequate
5.18
5.19 Are working hours reasonable
5.20 Are training programs provided for skill development
5.21 Are welfare measures clearly communicated to
employees
Are recreational or cultural activities organized by kseb
5.22
5.23 Do welfare measures help in reducing work stress
Are employees consulted while framing welfare policies
5.24
Are welfare-related grievances resolved promptly
5.25
How satisfied are you with the role of trade unions in
5.26 welfare matters
What is the showroom's strongest area
5.27
Do welfare measures increase your loyalty towards kseb
5.28
Do employee welfare measures motivate you to perform
5.29 better
Overall organisational efficiency is
5.30
LIST OF FIGURES
TABLE NO TABLE TITLE PAGE NO
Are you aware of the employee welfare measures
5.1 provided by kseb
How satisfied are you with the overall welfare
5.2 measures of kseb
Do welfare measures improve your job satisfaction
5.3
How do you rate the medical facilities provided by
5.4 kseb
Are safety measures at the workplace satisfactory
5.5
Is first-aid facility available at your workplace
5.6
Are periodic health check-ups conducted for employees
5.7
Are protective equipment and safety gear adequately
5.8 provided
How satisfied are you with the leave facilities of kseb
5.9
Are maternity/paternity benefits satisfactory
5.10
How do you rate pension and retirement benefits
5.11
Are insurance benefits provided by kseb adequate
5.12
Are salary advance and loan facilities easily available
5.13
How satisfied are you with bonus and incentive
5.14 schemes
Do welfare allowances meet your financial needs
5.15
Are drinking water and sanitation facilities
5.16 adequate at the workplace
Are canteen facilities satisfactory
5.17
Are rest rooms and seating arrangements adequate
5.18
5.19 Are working hours reasonable
5.20 Are training programs provided for skill development
5.21 Are welfare measures clearly communicated to
employees
Are recreational or cultural activities organized by kseb
5.22
5.23 Do welfare measures help in reducing work stress
Are employees consulted while framing welfare
5.24 policies
Are welfare-related grievances resolved promptly
5.25
How satisfied are you with the role of trade unions in
5.26 welfare matters
What is the showroom's strongest area
5.27
Do welfare measures increase your loyalty towards
5.28 kseb
Do employee welfare measures motivate you to
5.29 perform better
Overall organisational efficiency is
5.30