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The document consists of a series of interview questions and responses related to the role of a flight attendant. It covers personal experiences, motivations for pursuing the career, handling difficult situations, and the responsibilities and qualifications of a flight attendant. Additionally, it touches on cultural adaptability, customer service, and personal reflections on challenges faced in life.

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0% found this document useful (0 votes)
2 views6 pages

Question

The document consists of a series of interview questions and responses related to the role of a flight attendant. It covers personal experiences, motivations for pursuing the career, handling difficult situations, and the responsibilities and qualifications of a flight attendant. Additionally, it touches on cultural adaptability, customer service, and personal reflections on challenges faced in life.

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cq8xr7cd65
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© All Rights Reserved
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1. Tell me about you valuable or exciting experience.

2. Do you have many friends? What do you usually do with your friends

There are a lot of friends in my life because I love to make friend


with new people who I meet and I always keep in touch with my old
friends. I usually hang out with my friends ,a lot of things we are
talking. I can relax from the stress when I am with my friends.
3. When you are angry, how do you handle the situation?
I always count from one to ten, take a timeout If I feel better
then remove myself from the situation.
4. Why do you want to change your job/career?

5. When did you decide to be a flight attendant?

When I was young I have a chance to travel by airplane and I


impressed with person who take care of passenger with
service mind in the cabin that why I want to be flight
attendant
6. Why do you want to be a flight attendant?
When I was young I have a chance to travel by airplane and I
impressed with person who take care of passenger with service
mind in the cabin.i felt happy throughout the flight so I would like to
make people impress and feel happy in their journey

7. What are the responsibilities of a flight attendant?


The responsibilities of flight attendant are provide safety and
security, take care and accommodate for passenger until arrive
destination
8. What are the qualifications of a flight attendant?
9. Do you have any experience in a hospitality service job?
10. What do you know about our airline?
11. Have you ever flown before? If yes, where?
12. Do you know anyone working as a flight attendant? Which airline?
13. How much do you know about airline work?
14. What do your parents think about this job?
My parents think it is good to getting this job because there are a lot of
experience to find [Link] are confident of my talent would get this job
and I won’t make them disappoint.
15. If you work as a flight attendant, where would you like to fly?
16. What is hospitality service?
It is the way to treat people with warm and friendly and give people
welcoming feeling
17. What does “the best service” mean?
Meaning of best service for me is make customer satisfy by understanding
what their need and expectation.
18. What are the advantages and disadvantages of this job?

19. Can you tell a tourist something about Thailand?


There are many interested places, temple, sea, mountain that you have to
visit. Delicious food everywhere with the cheap price. Friendly and smiley
people that you can make friend. You can find all of these in Thailand

20. What do you think about living in another country?


It is a big opportunity to get nice experience by new things that different
from hometown country
21. How will you take care of an ill passenger?

22. How will you handle a passenger who feels hungry between meals?
Offer some snack to passenger and tell them to waiting for meal
23. How will you handle a drunk passenger?
Offer pax a cold towel and water to refresh themselves. In the worst case
the drunk pax might be disturbing other pax on board so I have to tell pax
that’s not right
24. How will you handle a passenger who wants to smoke during flight?
Tell the passenger who want to smoke that smoking is not allow because
it would be disturb other passenger on board and it is illegal
25. How will you handle a passenger who makes a physical contact to
you?
Tell the passenger it is not right you cannot do that, try to avoid this pax
then report to purser and colleague or report to pilot
26. Have you ever gone beyond the expectation of a customer?
27. What is the hardest transition in your life?
When went to study in university which far from hometown I went there
myself without any friend from high school. Everything was new for me on
that time. I had to make new friend and adapt myself with new place but
finally I found the way that appropriate and happy to studied there
28. Tell us about the time that you had to adapt yourself into different
cultures. How?
When I was exchange student in Korea I face culture shock there but I
try to open minded to accepted cultural differences I gave time, patient
with myself and allowed yourself to make mistakes and learn from them.
29. Tell me about the experience when you had work overload.
When I was in USA I worked from9 am to 4am and next day I continued
worked [Link]
30. Share experience that you had to go beyond the call of duty to
complete a job.
31. If you’re not a cabin crew, what would you like to do?
32. Tell us about the biggest challenge in your life?
The biggest challenge in my life is applying for flight attendant which
many girl dream to be.i have to prepare myself so hard because I want to
get this job
33. Tell me about the most difficult situation that you have ever been in?
When face the rude customer who call me chink and told his friend that I
don’t understand english no need to talk with me. On that time I am
angry with him but I clam myself and keep doing my duties though I
want to cry
34. Have you done any good service at work? Tell us about it.
35. If a passenger asks you to carry his/her bag and put it up in the
overhead bin, what
will you do? How will you react?
I willing to help pax as much as I could if it’s comply with safety
regulation
36. What are you doing now? / What do you do? / What are you currently
doing now? / What are you doing at the moment?
37. Why do you apply for this job?
38. Why should we hire you?
39. Why do you want to work with us and quit your present job?
40. What will you do if you do not get this job?

คำถำมภำษำอังกฤษ (เพิ่มเติม)
1. Tell me about yourself.
2. Tell me about your family.
3. What is your health condition?
4. Can you swim?
yes
5. What are your hobbies?
Reading and listening music
6. What do you do in your spare time?
Studying Korean language
7. What kind of food do you like?
8. What religion do you practice
buddhism
9. What are your strengths and weaknesses?
I am hard working but sometime I cannot balance my work and my life
well
10. How would you describe your personality?
I am passionate about my work. Because I love what I do, I have a strong
of motivation that drives me to do my best. this passion led me to
challenge myself daily and learn new skills that helped me to do better
work.
11. What is your best quality?
I am easygoing and confident
12. Do you have to support your family?
nope
13. What did you study at the university?
ABM
14. Do you plan to continue your study?
15. What were your extra-curriculum activities?
16. I have heard from many sources about life in dormitory, especially
private dormitories,
which have bad environment, for example, drugs, sex, and students not
attending classes,
and so do you have any opinion on any of those? Is it true?
17. Describe your work experience.
18. Could you please tell us about your company? What do they do? What
is the core
business?
19. How long were you employed?
20. When you work, have you ever made any suggestions or advice to
your boss?
21. Describe a time when you had a conflict with your co-worker. How did
you handle it?
22. How do you handle stress from your job?
23. What is your future plan?
24. What do you think about this job?
25. Do you know how much a salary of a flight attendant is?
26. Is it lower than what you get from your current/previous job?
27. How do you feel?
28. Have your ever flown with TG or other airlines? If yes, how do you
feel?
29. How long do you plan to work with us?
30. How would you feel about working under supervision of junior staff?
31. What prospect do you expect from our airline?
32. If you are being accepted, how will you present yourself as a flight
attendant?
33. Can you speak Korean, Chinese, Japanese, French, German, etc.?
34. What does our flight attendant uniform look like?
35. How will you handle a passenger who asks you out for a date?
36. What will you do if you don’t pass this interview?
37. Do you have any questions about this recruitment?
38. Do you have any questions for us?

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