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Pre-Immersion

Quarter 3 Module
4
Rights and Duties of
Employees & Employers ,
Confidentiality
in the Workplace, and Conflict
Resolution
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Introductory Message

For the facilitator:

Welcome to the Pre- Work Immersion -G-12 Module on Rights & Duties of
Employees & Employers, Confidentiality in the Workplace and
Effective Conflict Resolution!
This module was collaboratively designed, developed and reviewed by educators from
Schools Division Office of Pasig City headed by its Officer-In-Charge Schools Division
Superintendent, Ma. Evalou Concepcion A. Agustin in partnership with the Local
Government of Pasig through its mayor, Honorable Vico Sotto.
The writers utilized the standards set by the K to 12 Curriculum using the Most Essential Learning
Competencies (MELC) while overcoming their personal, social, and economic constraints in
schooling.
This learning material hopes to engage the learners into guided and
independent learning activities at their own pace and time. Further, this
also aims to help learners acquire the needed 21st century skills
especially the 5 Cs namely: Communication, Collaboration, Creativity,
Critical Thinking and Character while taking into consideration their needs
and circumstances.
In addition to the material in the main text, you will also see this box in
the body of the module:

Notes to the Teacher

This contains helpful tips or strategies that will help you in guiding the

As a facilitator you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while
allowing them to manage their own learning. Moreover, you are expected
to encourage and assist the learners as they do the tasks included in the
module.
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For the learner:

Welcome to the Pre Work Immersion Module on Rights &

Duties of Employees and Employers, Confidentiality in the
Workplace and Effective Conflict Resolution!
The hand is one of the most symbolized parts of the human body. It is
often used to depict skill, action and purpose. Through our hands we may
learn, create and accomplish. Hence, the hand in this learning resource
signifies that you as a learner is capable and empowered to successfully
achieve the relevant competencies and skills at your own pace and time.
Your academic success lies in your own hands!
This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and
time. You will be enabled to process the contents of the learning material
while being an active learner.
This module has the following parts and corresponding icons:
Expectation - These are what you will be able to know after
completing the lessons in the module

Pretest - This will measure your prior knowledge and the

concepts to be mastered throughout the lesson.

Recap - This section will measure what learnings and skills

that you understand from the previous lesson.

Lesson- This section will discuss the topic for this

module.

Activities - This is a set of activities you will perform.

Wrap Up- This section summarizes the concepts and

applications of the lessons.
Valuing-this part will check the integration of values in the
learning competency.

Posttest - This will measure how much you have learned

from the entire module.
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EXPECTATIONS
This is your self-learning module on Pre-Immersion. All the activities
provided in this lesson will help you learn and understand Rights &
Duties of Employees and Employers, Confidentiality in the
Workplace and Effective Conflict Resolution!

After going through this module, you are expected to:

1. get oriented on the rights of employers, employees and other persons;

2. realize the importance of practicing confidentiality in the workplace; 3.
practice confidentiality in the workplace or wherever it is necessary; and 4.
identify the techniques in solving and preventing conflict.

PRETEST

Directions: Identify whose duties or rights are the following. Choose

among the employer, employee or other person. Write A if it’s for the
Employer, B, if it is for the Worker/Employee, or C if it is for other person.

1. Comply with Occupational Safety Health Standards including

training, medical examination and where necessary provision of protective
and safety devices.
2. Comply with the provision of this R.A. 110581 and in any
regulations issued by the Secretary of Labor and Employment.
3. Provide where necessary, for measure to deal with emergencies
and accidents including first aid arrangements.
4. They shall have the right to report accidents, dangerous
occurrences, and hazards to the people concerned.
5. The right to safety and health at work shall be guaranteed.
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RECAP
Let us apply what you have learned in the previous module. Below is a picture showing 10
hazards, identify at least 5 hazards and explain why they are hazards.

LESSON

One of my nephews is a regular messenger from one of the Law

Firms in Manila. He uses a motorcycle in bringing the documents to the
clients. One day, he got a road accident. He fell from the motorcycle which
caused him bruises and leg injury. Eventually he was brought to the
hospital by the concerned citizens. Who do you think paid his hospital
bills? What about his
absences/leave?
Hazard Explanation/s
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Yes, it is the Law Firm where he still works. The company paid all his
hospital bills. Besides, his leave for almost a month was still paid by the
company. In other words, though he was absent, he still received his
salary.

Why is this so? It is because of the rights of the workers and the
responsibility of the company once the accident happens during an
employee’s duty. For this module, you will be learning about the Rights
and Responsibilities of the Employers, Workers and Other Persons
in the workplace, including the lesson on Confidentiality in the
Workplace.

Republic Act No. 110581 is an Act Strengthening Compliance with

Occupational Safety and Health Standards and providing penalties for
Violations Thereof. Its Section 1 tells that “The State affirms labor as a
primary social and economic force, and that a safe and healthy workforce
is integral part. The State shall ensure a safe and healthful workforce for
all working people by affording them a full protection against all hazards in
their work environment.

Chapter III Section 4 of this R.A 110581 states the Duties and Rights of
Employers, Workers and Other Persons.

Every employer, contractor or subcontractor, if any, and any person

who manages, controls, or supervises the work being undertaken
shall:

Duties of Employers
1. Furnish the workers a place of employment free from hazardous
conditions that are causing or are likely to cause death, illness r
physical harm to the workers.
2. Give complete job safety instructions or orientation to all the workers
especially to those entering the job for the first time.
3. Inform the workers of the hazard associated with their work, health
risks involved or to which they are exposed to.
4. Use only approved devices and equipment for the workplace.
5. Comply with OSH Standards including training, medical examination
and where necessary provision of protective and safety devices
such as personal protective equipment (PPE) and machine guards
6. Allow workers and their safety and health representatives to
participate actively in the process of organizing, planning,
implementing and evaluating the safety and health program.
7. Provide where necessary, for measure to deal with emergencies and
accidents including first aid arrangements.
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So, which of those duties of the employers cited in the scenario from the
introduction was applied by the company?

Duties of the
Workers
1. Every worker shall participate in ensuring compliance with OSH
standards in the workplace. The worker shall make proper use of all
safeguards and safety devices furnished for the worker’s protection
and that of others, and shall observe instructions to prevent
accidents or imminent danger situations in the workplace. The
worker shall
observe the prescribed steps to be taken in case of emergency.
2. The worker shall report to the supervisor any work hazard that may
be encountered in the workplace.

Duties of Other
Persons
1. It shall be the duty of any person including the builder or contractor
who visits, builds, renovates, or installs devices or conducts
business in any establishment or workplace, to comply with the
provision of this Act and in any regulations issued by the
Secretary of Labor and Employment.
2. Whenever two or more undertakings are engaged in activities
simultaneously in one workplace, it shall be the duty of all
engaged to collaborate in the application of OSH standards and
regulations.

Section 5 – 8: Workers’ Rights

Workers’
Rights
1. The right to safety and health at work shall be
guaranteed. All workers shall be appropriately
Workers’ informed by the employer about all types of
Right To hazards in the workplace, provided access to
Know training and education on chemical safety, and to
orientation on
the data sheet of chemical safety, electrical safety
mechanical safety and ergonomical safety.
2. Workers’ The workers has the right of refusal to work
Right to without threat or reprisal from the employer if, as
Refuse determined by the DOLE, an imminent danger
Unsafe situation exits in the workplace that may result in
Work illness, injury or death corrective actions to
eliminate the danger that have not undertaken by
the employer.
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3. The Right Workers and their representatives shall have the

to Report right to report accidents, dangerous occurrences,
Accident and hazards to the employer, to the DOLE and to
s other concerned government agencies exercising
jurisdiction as the competent authority in
the specific industry or economic activity.
4. Every employer, contractor or subcontractor, if
any, shall provide his workers free of charge
Workers’ protective equipment for their eyes, face, hands
Right to and feet, and lifeline, safety belt or harness, gas or
Personal dust respirators or masks, and protective shields
Protective whenever necessary by reason of the hazardous
Equipment work process or environment, chemical,
(PPE) radiological, mechanical and other irritants or
hazards capable of causing injury or impairment in
any part of the body through absorption,
inhalation or personal contact. All PPE shall be of
the appropriate type as
tested and approved by the DOLE based on its
standards.

Besides knowing the rights and duties of employers, employees and

other
persons, you, who may be one of them soon need to learn what
confidentiality in the workplace is.
In some instances, confidentiality refers to not discussing internal
goings-on with co-workers. In other instances, it refers to not sharing
trade secrets and other company information with competitors, the press
or anyone outside of your company.
Confidentiality has both casual and legal definitions.

Casual Definition of Confidentiality

If you repeat confidential statements made by co-workers, even if
the original source doesn’t hear about your gossip, the people you tell
might lose respect for you and no longer trust you. If you gossip with
customers, they might tell your competitors, who will be less likely to hire
you in the future.

Examples of breaking casual, confidential communications are:

1. repeating a co-worker’s opinion of his boss,
2. revealing the fact that a peer is interviewing with another company,
3. forwarding a confidential email from one employee to another,
4. sharing information, you overhead others discussing or passing
around a document you found that wasn’t intended for others.

So, those must be avoided if you become an employee or even a trainee.

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Legal Definition of Confidentiality

Once you become an employee or worker, you may have access to
information for your company such as salaries, employee perks, client lists,
trade secrets, sales numbers, customer information, news about pending
terminations, reasons for a firing, phone codes or computer passwords.
Your
employers don’t want the employees to divulge or reveal them to others when you ar

Legal Examples:
As an employee or worker, you must not divulge the following
information:

recipes
research financial information,
patents website traffic statistics
customer lists computer and building security information.
production processes
companies that collect data on customers cannot share this information
with other companies unless it informs customers in advance, such as
when businesses share email lists. Personnel information is confidential,
and information in an employee’s file, such as social security number,
salary, health records, disciplinary actions and termination reason can’t
be discussed with other employees.

Divulging inside information can damage your former employer,

allowing them to sue you to recover those damages. So, avoid
revealing confidential information to anybody.

What is The Data Privacy Act of the Philippines?

The Data Privacy Act (DPA), or Republic Act No. 10173 was passed by the
Philippines Congress in 2012 and finally implemented five years later in
2016. RA 10173 assures the “free flow of information to promote
innovation and growth” (Republic Act. No. 10173, Ch. 1, Sec. 2) while
protecting the users’ fundamental rights to privacy. How is it
implemented?

RA 10173 protects and maintains the right of customers to confidentiality

by setting a legal list of rules for companies to regulate the collection,
handling, and disposal of all personal information.
Companies legally responsible for keeping their customers’ data protected
from third parties or any form of misuse, internally or externally.
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What is “personal information?”

“‘Personal information’” refers to any information, whether recorded in a

material form or not, from which the identity of an individual is apparent
or can be reasonably and directly ascertained by the entity holding the
information, or when put together with other information would directly
and certainly identify an individual” (Republic Act. No. 10173, Ch. 1, Sec.
3).

What is “sensitive personal information?”

“(1) About an individual’s race, ethnic origin, marital status, age, color, and
religious, philosophical or political affiliations;
(2) About an individual’s health, education, genetic or sexual life of a
person, or to any proceeding for any offense committed or alleged to
have been committed by such person, the disposal of such proceedings,
or the sentence of any court in such proceedings;
(3) Issued by government agencies peculiar to an individual who
includes, but not limited to, social security numbers, previous or cm-
rent health records, licenses or its denials, suspension or revocation,
and tax returns.

Whatever kind of information may it be data information, medical, health,

personal and sensitive personal information, any worker or individual must
show confidentiality of information.

Besides confidentiality, trainees, workers, employees and employers

must take into consideration also the conflict resolution and
prevention in the workplace.

Conflict is a state of incompatibility of ideas between two or more

parties or individuals. It is also a natural disagreement resulting from
individuals or groups that differ in attitudes, beliefs, values or needs.

Conflict Resolution Techniques

1. Listen then speak out.
It is better for the two involved parties to speak and listen to
one another to identify the root and nature of the conflict.
2. Gather the group.
The employers must also arrange meeting to discuss the issue
and think of the immediate solutions to satisfy everyone.
3. Be impartial.
Do not take sides but instead listen to both parties.
4. Do not postpone conflicts resolution.
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If the conflict arises, it is better to immediately address the issue.

Postponing it may affect everyone’s performance and conflict might
be aggravated by others.
5. Promote teamwork.
It is best to remind the staff the importance of working as a team.
6. Broadcast praises.
If the good deeds are spread to everyone in the workplace, this
makes everyone motivated and encouraged to do the same.

How will the conflict be prevented?

1. Being open. It is better to express the issue and deal with them.
2. Maintain clear communication. Articulate thoughts clearly to
one another in the workplace.
3. Encourage different points of view and evaluate each fairly.
4. Demonstrate respect for team members rather than resorting to
balme game.
5. Keep team issues within the team. Talking of the issues outside
will result to bigger and longer conflict.

ACTIVITIES
Activity 1: True or False
Directions: Write true if the statement is true, and false if it is incorrect.
Write your answers in your notebook.
1. Ideas about what is private or secret can be very individual
therefore you should treat all information confidentially.
2. If the conflict between two parties arise, it is best for the
employers to postpone addressing the issues right away.
3. If your work situation puts you or others in unusual danger, you
have the right to refuse to work without telling to your supervisor.
4. Employers should make every worker informed of the
chemical, electrical, ergonomical and mechanical safety.
5. The individual’s medical record belongs to sensitive information.
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Activity 2: My Actions
Directions: Read the following situations and answer the questions that follow.
Write your answers on a sheet of paper.

1. There is a group at work that often gossips about others on the job.
You like these people but don’t want to be a part of the gossip
scene. What will you do?

2. Your supervisor wants you to work overtime every week, but you
have other commitments outside of work. What will you do?

3. Your colleague in the company you are working has learned that
the manager’s brother has just been arrested for assault. He
tends to discuss this loudly wherever he is.
What should you do without creating any conflict with your colleague?

Activity 3: Past and Future

A. You have probably experienced having conflict with a classmate in

your school, a conflict with your sibling/s at home or your friend,
groupmate or teammate. Share your experience on this in one or
two paragraphs. Content may include the root of the conflict, span of
time your conflict lasted, and how you resolved it. Write your
paragraphs on a sheet of paper you used in Activity 2.

B. If you are given a chance to be a team leader of a certain

organization, how will you maintain harmony in the organization?
What rules will you implement? Enumerate them together with their
importance or reasons why.
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WRAP–UP

To wrap-up everything you have learned today, read and answer the
following questions:

1. Being a trainee or an employee someday, how will these rights and

duties help you in your job? Answer this in two sentences.

2. What is the implication to you of learning the confidentiality of data

information? How will you apply it now?

3. You have also learned the resolution and prevention of conflicts.

What do you think is the importance of all of these at home, in
school, in an organization or in the company?

Write your answers on the same sheet of paper you used in the previous
activities.
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VALUING

Write ways on how you will show commitment to your work. Start your
answer with this statement: I will demonstrate 100% commitment to
my work as a trainee or as an employee by:
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P O S TT E S T

Directions: Choose the letter of the correct answer.

1. Computer passwords and telephone codes must be divulged to

anyone asking for it in the workplace.
A. Always False C. False
B. Partly true D. True
2. What definition of confidentiality is being referred to by this
example: Telling that one of your colleagues is being interviewed in
another company?
A. Casual B. Legal C. Layman D. Formal
3. Refusal to work without threat or reprisal from the employer if,
as determined by the DOLE, an imminent danger situation exists in the
workplace that may result in illness, injury or death corrective actions
to eliminate the danger that have not undertaken by the employer.
What does that statement indicate?
A. Duties C. Responsibilities
B. Challenges D. Rights
4. If you can keep confidential records and information to yourself
alone, what value do you manifest as an employee?
A. Confidence C. Truthfulness
B. Flexibility D. Trustworthiness
5. Imagine that you were in a certain company for an immersion.
One day you accidentally heard from the conversation of the two staff
about a critical issue in the company. What would you do? A. I would
just keep it to myself.
B. I would share it only to my parents.
C. I would go directly to my close employee and share about it.
D. I would choose somebody from the company to make it secret too.
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