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Report Internship 1

internship 1 (Trường Đại học Quốc tế, Đại học Quốc gia Thành phố Hồ Chí Minh)

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HOCHIMINH CITY INTERNATIONAL UNIVERSITY

SCHOOL OF INDUSTRIAL ENGINEERING & MANAGEMENT

REPORT
INTERNSHIP 1

Name: Lê Đình Quang Huy

ID: IELSIU21306

Ho Chi Minh city, Vietnam

August/2023

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Table of Contents
I. Acknowledgement.................................................................................................................................4

II. Companies..................................................................................................................................................4

 Kewpie Vietnam......................................................................................................................................4

1. Introduction................................................................................................................................4

1.1. About the company...........................................................................................................4

1.2. Products...................................................................................................................................5

2. Observation.................................................................................................................................7

3. Analysis.......................................................................................................................................10

 FPT Sofware HCM.......................................................................................................................................11

1. Introduction..............................................................................................................................11

1.1. About the company.........................................................................................................11

1.2. FPT Software.......................................................................................................................12

2. Observation...............................................................................................................................12

3. Analysis:......................................................................................................................................14

 Satori HCM...............................................................................................................................................15

1. Introduction..............................................................................................................................15

1.1. About the company.........................................................................................................15

1.2. Products.................................................................................................................................16

2. Observation...............................................................................................................................17

3. Analysis.......................................................................................................................................20

 Yakult Vietnam......................................................................................................................................21

1. Introduction..............................................................................................................................21

1.1. About the company.........................................................................................................21

1.2. Products.................................................................................................................................22

2. Observation...............................................................................................................................23

3. Analysis............................................................................................................................................30

 Best Logistics.........................................................................................................................................30

1. Introduction..............................................................................................................................30

1.1. About the company.........................................................................................................30

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1.2. Services..................................................................................................................................31

2. Observation...............................................................................................................................32

3. Analysis.......................................................................................................................................34

III. Conclusion......................................................................................................................................................35

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I. Acknowledgement

Intership 1 is a course held by The School of Industrial Engineering and

Management at International University - Vietnam National University, in
which provide students chances to experience practical industrial
systems. There are totally 5 excursions, visting 5 distinct businesses and
indutries, and students will be introduced all pertinent materials and
knowledges from employees in those businesses.

After visiting 5 companies, students are required to prepare a report

including a broad description of the sites. Students took note of the
production and operation procedures at the businesses or factories while
on the excursions. Students will use the knowledges what they have
learned in class to analyze and offer ideas or improvements. The
conclusion of what we have learned after the course comes last.

II. Companies
 Kewpie Vietnam

1. Introduction
1.1. About the company

Kewpie Vietnam Co., Ltd. was founded by Mr. Nakashima Touichiro in

1919 in Japan. The main product is Mayonnaise sauce, along with the
Kewpie doll image brand that has quickly become popular and developed
to this day. In 2010, Kewpie Vietnam Co., Ltd was established, this is
Kewpie's 5th branch in Asia after China (Beijing, Hangzhou), Thailand, and

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Malaysia. A series of Kewpie’s key products were launched in Vietnam

which marked an advance in expanding the market in Southeast Asia
countries in 2012.

Figure: Kewpie Factory in Binh Duong Province

Kewpie Vietnam Factory is located at No.11 VSIP II-A Street 14, Vietnam -
Singapore Industrial Park II-A, Vinh Tan Ward, Tan Uyen City, Binh Duong
Province, Vietnam.

Kewpie Vietnam received HACCP in 2013, and FSSC 22000 in 2016, which
is proof of Kewpie’s products has been manufactured depending on
international standards.

Currently, Kewpie have been developing significantly with branches and

distribution systems all over the world, especially the US and Asian
market. In 2018, according to “Research statistics on the market of

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Vietnam Modern Urban Channels”, Kewpie becomes the top brand in

market share in salad dressings in Vietnam Modern Urban Channel.

1.2. Products

Kewpie has many types of productions: mayonnaise, dressing, baby food

and others. All of them have consistently insisted that good products start
with decent ingredients from one era to the next. In Vietnamese market,
two main products are mayonnaise and dressing.
Kewpie Mayonnaise is the key product, and it is loved by the Japanese
since 1925, they have also created many different tastes for families and
products with huge amount for businesses. The secret that makes Kewpie
Mayonnaise taste like no other mayonnaise is per 500g of KEWPIE
Mayonnaise, there are 4 egg yolks. The protein in egg yolks, which
contains amino acids, is a crucial component of Kewpie's pleasant, savory
flavor.

Figure: Kewpie Mayonnaise Products

The main ingredients of Kewpie Mayonnaise are eggs, vegetable oil, and
vinegar. All resources and ingredients are checked, and quality controlled
before the input.

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Figure: Example of mayonnaise blending ratio.

In addition, Kewpie dressings are also ubiquitous in the international

market, with many choices in terms of taste for customers. As the
demand for Kewpie mayonnaise increased, the firm began to create other
goods as well, and in 1958 it became the first company in Japan to
manufacture and market dressings. The ingredients of Kewpie dressings
are Water, Soybean Oil, Sugar Soy Sauce, Vinegar, Sesame (5%), and
Sesame Oil (2%), Egg yolk. As Mayonnaise products, the resources, and
ingredients of dressings are controlled carefully.

Figure: Kewpie Dressings Products

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2. Observation

The procedure for manufacturing Kewpie Mayonnaise is graphically

illustrated in the picture below. There are three main stages: choosing
ingredients, mixing, and packaging.

Figure: Process of producing Kewpie Mayonnaise

Ingredients:
Before being used, every component and resource is examined and
quality controlled. Unqualified materials and resources are rejected at all
checkpoints and levels, including the micro-bio, physical, and chemical
requirements; they are given back to the suppliers. putting in place a
method to stop manufacturers from employing resources that are out of
date or untrained.

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Figure: Checking the ingredients before producing

Mixing process:
In the mixing process, before going to the conclusion of the mixing
process for the raw ingredients used to make mayonnaise, the filter
equipment needs to be installed in order to eliminate any combined
compounds and oddities from the materials. After mixing, mayonnaise will
be poured under extremely high pressure into a stainless-steel filter
equipped with very small holes. The homogeneous size of all oil particles
aids in the emulsification process. As a result, it makes it possible to
maintain the sustainability of the entire product structure. Mayonnaise's
ideal flavor is achieved in this way.

Extracting, pouring and packaging:

Utilizing an automated system that offers comparable bottle pouring. The
lid is automatically closed and sealed utilizing microwave heating pressure
and a single sort of action. As a result, we can maintain consistent quality
across the board.

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Especially, the Kewpie Mayonnaise package bottle has been designed in a

different way compared with other brands. The reasons for this package
method is shutting the oxygen out, and maintaining perfectly the flavor of
mayonnaise.

Figure 5: Kewpie Mayonnaise bottle design

3. Analysis

The Kewpie system is set up extremely scientifically, resulting in great

production efficiency and very little mistakes in the product. Modern
equipments and automated machinery are used in the workplace to
safeguard the hygiene and safety of production. There are not many
people needed; the factory's whole staff of engineers, including the
operators, numbers just approximately 100 people. The environment used
for food preparation and processing is frequently cleaned and hygienically
maintained, every worker has to go through a careful cleaning and
protection process before entering the factory.

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The factory’s destination is situated in an industrial park, away from any

possible sources of pollution and from residential areas. Each part of the
factory is arrage in one direction method to optimize the input and output
process. Each step is meticulously monitored, reducing product mistakes.

 FPT Sofware HCM

1. Introduction
1.1. About the company

FPT Corporation is a provider of information technology services. FPT

primarily works in the technology, telecommunications, and educational
sectors. FPT was founded in 1988 under the initial name of Food
Processing Technology Company. With information technology as its
primary industry, it changed its name to Financing Promoting Techonology
Company in 1990. FPT continually expands its operations in the
international market and currently has telecommunications infrastructure
in 59 of Vietnam's 63 provinces and cities. Outside of Vietnam, the
corporation currently operates 46 offices in 22 different nations and
territories.

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Figure: FPT Main Center in Hanoi, Vietnam

1.2. FPT Software

Established in 1999 and serving as the main subsidiary of the Strategic

Software Center of FPT Corporation, FPT Software is a prominent software
provider in Vietnam and the surrounding area. With offices in numerous
nations throughout the world, FPT Software specializes in offering
information technology solutions and services to more than 150 clients in
20 different countries. It provides technology and IT services to a global
clientele, including cloud, AI, IoT, and digital transformation.

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Figure: FPT Software Center in Saigon Hi-Tech Park in district 9, HCM City

2. Observation

Figure: Products and services of FPT Software

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For all kinds of enterprises, FPT Software offers information technology

application software design. FPT Sortware has recently been developed in
Vietnam for use in process improvement applications. Therefore, one of
the fastest-growing sectors in the world is the demand for application
software for supply chain management and logistics. This business has a
wide range of specialties, including:

 Software development: FPT Software offers bespoke software

development services covering the creation, creation, and
deployment of software programs on multiple platforms for both
local and international clients.

 Information technology services: Offering solutions for enterprises

in the areas of software testing, project management, system
administration, consulting, and technology.

 Artificial intelligence and data science: FPT Software is engaged in

the study and creation of artificial intelligence applications, machine
learning, natural language processing, and other related
technologies. In this field, FPT software has advanced significantly.

 Cloud technology: Cloud-related products and services from FPT

Software include the creation of cloud applications, digital
transformation, and cloud infrastructure optimization.

 IoT (Internet of Things): FPT Software offers IoT solutions for a

variety of markets, including manufacturing, healthcare, and
energy.

 Financial Technology: FPT Software is enhancing projects in the

fields of technology and finance, such as the creation of financial
apps and electronic payment systems.

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 Supply chain management: Offering companies with supply chain

management solutions that can be used to optimize manufacturing
and distribution processes.

 Mobile solution: Providing application softwares development

services in many platforms such as iOS and Android.

 Game development: Participating in increasing video games and

digital entertainment.

 Digital services and user experience: Offering optimal solutions and

services for user experience in terms of digital products.

3. Analysis:

Currently, FPT Software is leading compared to other companies in the

same field in Vietnam, because of a diverse scale and scope of activities
in many fields of information technology. Additionally, the business offers
a sizable workforce, a wealth of seasoned engineers and information
technology professionals, as well as a fun and energetic workplace.
Through many years of working with well-known companies and
completing significant projects both domestically and internationally, the
firm has developed a solid reputation. showing the range and complexity
of the domains that FPT Software can provide its clients.

 Satori HCM

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1. Introduction
1.1. About the company

Satori, a beverage production and trade company, was established in

2017 with the goal of expanding the variety of drinks available to
customers that are not only refreshing but also beneficial to their health.
Satori has proven itself as a powerful firm in the drinking water industry
with more than 20 years of expertise in the water treatment industry.
Satori pure drinking water brand is expanding and incorporating these
admirable traits.

SATORI mineral water factory was inaugurated in September 2018 at Long

Hau Industrial Park, Long An province. To accommodate the exploitation,
manufacturing, and distribution of high-quality drinking water, the 30,000-
square-meter facility is being extended.

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Figure: Satori’s factory in Long An province

Furthermore, quality control methods in accordance with FSSC 22000

(Food Safety System Certification), the international standard for food
safety systems, are used to closely monitor the product's place of origin.
As a result, construction materials must adhere to clean room standards
and be durable.

1.2. Products

The primary product from Satori is pure drinking water that uses sRO
mineral circulation technology to keep some of the water's natural mineral
content. A Japanese RO reverse osmosis system with UF ultrafiltration
membranes, UV and ozone sterilization are used in Satori's bottled water
production process.
At the current time, Satori has proliferation about their product in terms of
size and volume to meet the consumer’s demand:

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Figure: Satori’s production portfolio

Recently, Vietnamese customers have tendency to be more health

conscious and adopt healthier living options. Thus, Satori is following this
trend while striving hard to make nutritious goods that are
environmentally sustainable while still having distinctive flavors that
appeal to Asian consumers.

2. Observation

Satori employs the first sRO mineral circulation technology in Vietnam to

keep just the right amount of the natural mineral content for health. Using
eight innovative procedures and ultrafiltration membranes as tiny as 0.01
microns, clean water can be purified.

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Figure: 8 Steps to purify water

8 steps including:
1. Receiving groundwater that has been filtered in accordance with the
Ministry of Health's criteria.
2. Pretreatment makes the water more transparent by removing color,
odor, and leftover chlorine.
3. Japan is the origin of UF (Ultra Filtration) membrane technology with
a 0.01-micron size to assist in removing tiny pollutants and
microorganisms.
4. The RO (Reverse Osmosis) filtration process produces water clean
up.
5. The sRO (selective reverse Osmosis) process keeps some of the
healthy natural minerals in the body so that they can be dissolved
into pure water.
6. UV rays are still used to sterilize purified water using mineral
circulation technology to avoid reinfection.
7. Utilize a 0.2-micron microfilter to remove germs.
8. Maximum purity is ensured using ozone technology so that the final
water is prepared for supply to the filling line.

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After the manufacturing process, packaging stage is carried out according

to logical standards.

Figure: 9 steps of bottling finished products: 350ml, 500ml, 1.5 Liter bottles

9 steps including:
 Stage 1: Blowing the bottle, shaping the bottle, rinsing the bottle
with finished water.
 Stage 2: Filling water into cleaned bottles, with modern AHU system.
 Satge 3: Automed, tightly controlled bottle capping.
 Stage 4: Automatic bottle labeling.
 Stage 5: The process of releasing the film shrinks the lid, healping to
keep it sealed and prevent dust or bacteria from entering.
 Stage 6: Printing the code for the expiration date and production
date on the water bottle.
 Stage 7: The water bottles neatly arranged into the cartons.
 Stage 8: Printing user manual code, production date on each box.
 Stage 9: Loading crates with a modern robot system.

In addition, after being used, Satori also has a strategy to reuse bottles,
especially Satori 20L water bottles:

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Figure: 14 steps to wash a 20 Liter bottle

14 washing spheres including:

 Stage 1: Washing the inside anh outside of the bottle with hot
water.
 Stage 2: Washing with NaOH solution on both sides to remove
organic compounds.
 Stage 3,4: Blowing dry the inside and outside of the bottle.
 Stage 5,6,7,8: All bottles will be washed with hot water with high
temprature to ensure the best cleaning and disinfection.
 Stage 9: Washing with with HNO3 solution to remove ingorganic
compounds.
 Stage 10: Blowing the inside and outside of the bottles dry before
proceeding to the next step.
 Stage 11: Continue washing the bottle with hot water.
 Stage: 12,13: Washing the bottle with ozone water for maximum
elimination of bacteria.
 Stage: Riinsing with finished water.

3. Analysis

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Even though Satori entered the market much more recently than other
companies in the same sector, it has grown to become one of the top
three brands for manufacturing and selling soft drinks in Vietnam. When
using mineral circulation, leading the country of Vietnam in the production
of mineral water. This distinguishes Satori from the other spearfish, which
is also a feature that aids in Satori's development. Moreover, Satori not
only invests in the products quality, but also has an environmental-
friendly packaging design and approriate price for all people.

The Satori facility is set up and run in a precise scientific manner, and the
manufacturing procedures are closely watched. In order to meet
consumer demand, the company has established an automated
production line from supplier Sidel with design capacities of 12,000 bottles
per hour for the bottle line and 450 bottles per hour for the bottle line.
Obviously, the facility was constructed in a lush industrial park in Long An,
which gives Satori the opportunity to create items that are good for
consumers.

Improvement idea:
Besides several successes, Satori still has some limitations in terms of
marketing compared with big brands such as Aquafina or Lavie. The
majority of Satori's marketing initiatives seem to be ineffective, the
products are underrepresented in the market, and it is challenging to
spread brand awareness among consumers.

 Yakult Vietnam

1. Introduction
1.1. About the company

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Professor Minoru Shirota (1899 – 1982) was convinced that beneficial

bacteria were the key to a long and healthy life. As a result, Professor
Shirota created the first commercial probiotic drink in the world, called
Yakult, using milk as the basis to transfer the Lactobacillus casei Shirota
strain to the gut. Yakult has been made and distributed all throughout
Japan since the company's founding in 1935, and Professor Shirota
established the Yakult Honsha Company in 1955. The Yakult group has
since grown significantly, now including approximately 200 businesses
across more than 30 nations and territories.

Figure: Yakult factories network in the world

Yakult Vietnam was founded on June 26, 2006, and it opened for business
in August 2007. Presently, most supermarkets and retail establishments in
Vietnam carry Yakult's goods. Additionally, Yakult is also delivered straight
to consumers' homes via the Yakult Lady system.

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Figure: Yakult Factory in Thuan An, Binh Duong

1.2. Products

Yakult has developed many types of products from beverage to skincare

products; however, the only product has been manufacturing in Vietnam
is 6.5ml fermented milk drink in Vietnam.

The reason why Yakult Vietnam just have a small bootle size is 1 small
bottle a day is enough for optimal effect. Moreover, Yakult product has a
different function compared to other products which is regarded as a
regular beverage or dairy product. Because bigger bottles won't be
immediately and will instead be kept in the refrigerator, it is more sanitary
to use a smaller sealed container and discard it after use. Consequently,
there is a significant chance of contracting additional dangerous germs.

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Figure: Yakult fermented milk drink

Yakult is a probiotic that contains more than 6.5 billion Lactobacillus casei
Shirota, a good bacterium that improves health by enhancing the
microbiota, immune system, and limiting the development of toxins.

Figure: Ingredients of Yakult fermented drink milk

2. Observation

The manufacturing process of Yakult is overally illustrated by the graphic

below:

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Figure: Manufacturing Yakult fermented drink milk process

 Preparing ingredients:

All the Yakult’s components, including skim milk powder, glucose, and
refined sugar, are imported from Japan.
 Dissolving tank:

In the dissolving tank, heated water between 50 and 55°C is used to

dissolve the skim milk powder, resulting in the formation of a milk
solution.

Figure: Dissolving tank

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 Culture Tank:

After being heat sterilized from the dissolving tank, the milk solution is
transferred to a culture tank. Subsequently, it is cooled down to a
temperature of 37°C. The culture starter, L. paracasei strain Shirota, will
then be added to the tank from the seed tank. The solution is allowed to
ferment until the concentration of L. paracasei strain Shirota reaches an
optimal level, resulting in the transformation of the solution into curd
form, commonly known as culture base.

Figure: Culture Tank

 Storage Tank:

After fermentation, the milk becomes sour. Consequently, the sour milk is
transferred into the storage tank, and syrup is added to counteract its
sourness. The storage tank has a capacity of 18,000 liters, allowing the
production of approximately 360,000 bottles of Yakult. The Yakult in this
tank is kept in concentrated form and chilled to a temperature of 5
degrees Celsius.

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Figure: Storage Tank

 Mixing Tank:

In a mixing tank, sterile water will be used to dilute the concentrated

Yakult. For flavor-infused Yakult, natural flavors and authorized coloring
will be added at this point, and the diluted liquid will then be transported
to the filling tank.

Figure: Mixing Tank

 Bottle Moulding Machine:

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The molding machine produces plastic bottles at a rate of 7000 bottles per
hour. A clean air blower transports these food-grade polystyrene bottles to
the bottle storage tank through a conduit.

Figure: Bottle Moulding Machine

 Selector Machine:

Empty bottles are discharged from the bottle storage tank into a sizable
ring-shaped selector, where they are positioned upright before being sent
to the printing device.

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Figure: Selector Machine

 Printing Machine:

The empty bottles will be printed with the Yakult brand and product
details using red, instantly dry ink.

Figure: Printing Machine

 Filling, Capping & Sealing Machine:

The printed bottles will be sent to a filling device that can produce 30,000
Yakult 100ml bottles every hour. The bottles are now closed and sealed
with aluminum foil that has been printed.

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Figure: Filling, Capping & Sealing Machine

 Packaging Machine:

Yakult that has been finished will either be packaged in single bottles or
packs of five shrink-wrapped bottles. Each bottle comes in a carton with
100 other bottles of the same taste. The 5-bottle Yakult pack will come in
either a single flavor or a blend of tastes. Yakult in this five-pack will also
be contained in the container. A conveyor will move every Yakult
container to the cool room.

Figure: Packaging Machine

 Cold room:

To preserve finished goods in prime condition while they wait to be

released from the plant for distribution, they are kept in storage at 5°C.

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Figure: Cold Room

 Distribution:

Yakult that has been kept in cold chambers is now prepared for delivery
by frigid trucks to the following sources: supermarkets, convenience
shops, car parts vending machines, schools, and exports to foreign
countries. Home delivery and door-to-door delivery are assisted by Yakult
Lady agents, who often work in public housing neighborhoods.

Figure: Distrubution step of Yakult

3. Analysis

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The Yakult factory's production process is automated, contemporary, and

scientifically organized. As a result, manufacturing doesn't require many
employees to operate smoothly and with few accidents. To maintain food
safety and cleanliness throughout production, workers' hygiene practices
and factory facilities are constantly monitored.

All the factory's contemporary equipment complies with Japanese

requirements. Yakult can be produced at a maximum rate of about
800,000 bottles per day, however this figure is subject to vary based on
consumer demand.

Improvement idea:
Yakult has introduced several flavors and types in other regions, however
there is just one Yakult drinking yogurt product available in Vietnam.
Yakult should thus introduce additional items into the Vietnamese market
and improve product packaging in order to compete with other brands of
fermented yogurt drink.

Due to consumers' propensity to shop in supermarkets and retail

establishments, the "Yakult Lady" delivery system is not particularly
effective in some locations. Yakult has to constantly modify its active
advertising and do a more thorough market analysis.

 Best Logistics

1. Introduction
1.1. About the company

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BEST Corporation Inc., founded in 2007 in Hangzhou, has grown into a

major provider specializing in smart supply chain solutions and logistics in
China and Southeast Asia. Founded with the goal of creating a supply
chain that is more digital, intelligent, and efficient in the age of the digital
economy through technical advancement and business models. BEST Inc.
formally listed shares on the New York Stock Exchange, USA (NYSE: BEST)
on September 20, 2017, which was a significant achievement for the
business. BEST Inc. currently collaborates with more than 600 brands
across 8 nations and regions.

In 2019, BEST Vietnam Company was founded, and BEST Express was
introduced. 63 provinces and cities are now included in BEST Express's
network of courier services. Additionally, BEST Inc. has made investments
in 30 automatic sorting facilities, both large and small, located all
throughout the country.

Figure: BEST Inc.’s warehouse in Cu Chi district, HCMC

1.2. Services

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BEST Inc. has offered sevral services, maximizing support for all client
needs through its 4 primary operations:
 BEST Cargo: FTL (Full Truck Load) and LTL (Less than Truckload)
freight services
 BEST Supplychain: Smart Comprehensive Supply Chain &
Warehouse Management
 BEST Software: Self-developed SaaS technology and cloud service
platform
 BEST Global: Cross-border import and export operations, Southeast
Asia shipping (BEST Express), Cargo, overseas warehouse

Nevertheless, Best Inc. provides two services in Vietnam: Best Express

and Franchising business model.

Figure: BEST’s Services

2. Observation

Take BEST Express Cu Chi as an example, this is BEST Inc.'s seventh

freight sorting facility in Vietnam which is the most cutting-edge facilities
in Vietnam, equipped with the best resources and
equipment available. The center consists of two main operating areas:
Inbound and Outbound.

The Inbound and Sorting area is installed with automatic and temporary
systems with great capacity and intensity:
 Small parcels cross belt automatic sorting: It has high-speed cross-
belt automatic sorting equipment that can quickly separate up to

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36,000 packages weighing under 3 kg per hour. To identify

products, real-time barcode recognition technology and top-notch
image scanning cameras are used. Furthermore, BEST Express has
implemented the Warehouse Control System package information
tracking technology to assist in confirming the location, procedure,
and progress of order processing.

Figure: Small parcels cross belt automatic sorting

 Matrix automatic sorting: The conveyor belts in this area have a

processing capacity of more than 24,000 packages per hour and can
handle packages of complex mass and size (3 kg or more). The
pneumatic and propulsion technology allows for secure cargo
control and little spoiling. Additionally, even at peak periods, 10
distinct conveyor belts ensure that things spin smoothly.

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Figure: Matrix automatic sorting

In the Outbound stage, there are two categories for the division of goods
operations:
 The first class: dividing products by geographic location into four
major clusters including: inner city of Ho Chi Minh City, Southeast
regions, Southwest regions, Central Highlands.

 The next class: organizing products into delivery post offices based
on four major clusters and is suitable to packages with receiving
addresses in Ho Chi Minh City.

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Figure: Products division system

3. Analysis

BEST Express has expanded its express delivery service countrywide with
30 sorting facilities and post offices in 64 provinces and cities, despite just
being active in the Vietnam market in 2019. Currently, BEST Express
cooperates with many brands and companies that conduct online business
as well as the biggest e-commerce sites in Vietnam. Up to 1.8 million
requests for items can be processed daily through the BEST Express
system, which now employs more than 7,000 shippers, thousands of
engineers, and workers at sorting facilities across the country.

With an area of 40,000 square meters and a total investment of $8 million

USD, BEST Inc. in Cu Chi, Vietnam, has grown to be the biggest and most
active sorting center. The use of contemporary machinery and technology
has improved accuracy and reduced errors in the parcel-sorting process.
Meanwhile, the segmentation of items by geographic location during the

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Outbound step of the operation optimizes transit times between sorting

facilities and post offices, consequently reducing shipping costs.

III. Conclusion

The School of Industrial Engineering & Management, International

University - VNUHCMC has provided students with the chance to
encounter and observe the reality of enterprises in the industry through
the Internship 1 course. Apart from that, after five tours of businesses and
industries, students get the chance to put their newly acquired
information into practice in order to be able to analyze and draw
conclusions. As a result, students will then have a better understanding of
logistics and supply chain management, as well as the resources and
knowledge which is needed to prepare for college and future career path.

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