Name: Princetine Oriol Housekeeping NCII BUTLER SCRIPT
ARRIVAL OF THE GUEST
B: Good Morning Ma’am! Welcome to Royal Hotel, my name is Princetine Oriol, I am your personal butler for your
whole stay here in our hotel.
B:May I come in Ma’am? . May I carry your luggage?
AFTER CHECKING – IN
Carry the guest’s luggage and escort to the room
B: Ma’am, let me escort you to your room.
B: Before we arrive to your room, allow me to explain our hotel facilities. First, allow me to present our Restaurant.
Here, you can indulge in a delightful selection of gourmet dishes crafted by our renowned chefs. Whether you’re in the
mood for local flavors or international cuisine, our menu is designed to tantalize your taste buds. Breakfast, lunch, and
dinner are served daily, and we also offer special themed nights for a unique dining experience.
Next, let me take you to our charming Cafe. This cozy spot is perfect for a relaxed afternoon. Enjoy freshly brewed
coffee, a selection of pastries, and light snacks while soaking in the inviting atmosphere. It’s an ideal place to unwind or
catch up with friends, whether you’re here for a quick break or a leisurely chat.
Finally, we have our fully-equipped Business Center. Designed for your convenience, this facility offers everything you
need to stay productive during your visit. With high-speed internet access, private meeting rooms, and printing services,
you can seamlessly manage your work commitments in a professional environment.
Now, allow me to accompany you to elevator.
Please, after you..
ROOM FAMILIARIZATION
B: We are in front of your room, Ma’am1 May I have your key for me to open the door for you?
AFTER ENTERING THE ROOM
B: Have a sit Ma’am. So, where do you want me to put your luggage Ma’am/Sir? on the bed or on the luggage rack?
G: Kindly put the luggage on the luggage rack.
B: Ma’am/Sir, allow me to explain the room facilities. You have safety deposit box inside the wardrobe. You also have a
mini bar, if you want to consume snacks/drinks, don’t forget to fill the mini bar list. This is the remote control for your
television channel list. You have a view to the city, and this is your bed side lamp. Telephone to make an outgoing call,
press 0 for operation assistance, 1 for housekeeping, 2 for laundry, and 3 for room service. This is your air conditioner,
and lastly, this is your bathroom, for the water tap, red button for hot water and blue for cold water.
Ma’am, please allow me to put your things to the cupboard.
ILAGAY AYON SA TAMANG AYOS, WOODEN AND GAGAMITING NA HANGER.
Now Ma’am please allow me to guide you to your table…
IOFFERR AND SEAT
I am certain you will be pleased. Tonight’s menu has been especially curated by our head chef." First, we have our
Roasted Lamb Rack, perfectly seasoned and served with a rosemary-infused jus, accompanied by garlic mashed potatoes
and sautéed green beans. Second, Pan-Seared Salmon, served with a lemon-butter sauce, roasted asparagus, and wild rice
pilaf. And finally, for a vegetarian option, we offer a delightful Mushroom Risotto, rich and creamy, with a touch of
truffle oil and parmesan."
PERMISSION TO OPEN LUGGAGE
B: Ma’am, while you are eating may I open your luggage so the I can suggest outfit for you?
B: Okay Ma’am
SUGGESTING AN OUTFIT FOR ITINERARY
B: Ma’am you will attend business meeting this afternoon with Mr. Castro at SMX Convention Center. Then, you will
have your Seminar tomorrow morning at El Grande Hotel with your business partners. After that you will have your Night
Party at Black Flamingo with your friends in the evening. May I suggest an outfit for your appointment Ma’am?
B: Okay Ma’am.
B: Madam, may I suggest for your business meeting this Red Casual Linen long sleeves to be paired with this black
formal slacks and 2 inches Marie Claire Sandal?
B: For your seminar, I find appropriate this white formal long sleeves from Magdalene’s to be paired with this black
pencil skirt. For your sandal, may I suggest this 2 inches white sandals. You may use this gold earrings and silver watch as
your accessories Ma’am.
B: For your night party tomorrow, may I suggest this Sequin Dress perfect for adding sparkle to your night. It is also
trendy and comfortable one, you can pair this sequin dress for this 4 inches heels that would be perfect for your sparkling
outfit. For your accessories, may I suggest this round silver earrings and silver watch to add glamour to your night.
B: Thank your Madam!
COMFORT ROOM
Madam if you require the comfort room, it is just down the hall to your right. Please don’t hesitate to let me know if you
need any further assistance. While you are in the comfort room, please allow me to shine your shoes.
LINISIN ANG SAPATOS IN CIRCULAR MOTION, IPAKITA SA ASSESSOR.
Madam, I’m done shining the guest’s leather shoes.
PACKING
I understand you’ll be departing soon. May I assist you in packing your clothes?" Of course. I will fold and pack your
items with the utmost care. May I open your luggage Ma’am?
Thank you, I will begin packing your clothes now. I’ll start by carefully folding your shirts and trousers, followed by your
dresses/suits to ensure they remain wrinkle-free. Your shoes will be placed in protective dust bags, and I’ll neatly arrange
your socks and undergarments in the side compartments. Next is your wet clothes and soiled clothes packed in zip-lock.
Lastly, is your hygiene essentials and travel documents, Madam
MENTION EACH ITEM NA IPAPASOK SA LUGGAGE
Madam, I’m done packing your clothes. Now, let me escort you outside.
Madam, it has been our utmost pleasure serving you today. On behalf of the entire staff, I hope your time here has been
most enjoyable.” Thank you and have a wonderful day!