07/16/2026 01:19 PM GMT
Automated [Link]
Process design-help/client-support-services
Guest We have multiple mcp2210 connected to 10 port
USB hub. The USB hub is connected to Windows
10 PC. We are able to communicate with each
MCP2210 with it respective device ID. Now after
long the device ID got changed. How to retrive it
back to the orignal device ID
Guest we have 8 number of MCP2210 devices
07/16/2026 01:59 PM GMT
Automated Irina ➕
Process
Guest Hi
Guest Good evening
Guest above is my query
07/16/2026 02:00 PM GMT
Irina are you referring to the COMport number? I am
trying to understand what is the device ID and
how that is changed
07/16/2026 02:04 PM GMT
Irina I think you can use MCP2210 Utility software to
change the ID :
Irina [Link]
mcp2210#Documentation
07/16/2026 02:05 PM GMT
Guest From MCP2210 utility it shows device count as 9
and target 1, which means i have selected device
1. Previously for device 1 , device serial number
was ten digit number and now that number got
chaged and as found in device 4. The device serial
number got schuffeled. I need to change it to my
previous device number.
Guest This happend after system restore.
07/16/2026 02:06 PM GMT
Guest Now how will i be able to rename the device
number
Irina but do you have the previous IDs?
Guest yes
07/16/2026 02:07 PM GMT
Guest i previous device number with [Link] to device ID
Guest I have
Irina I do not have the utility in front of me but do you
see any option to write the USB Serial Number?
Guest No
07/16/2026 02:09 PM GMT
Irina but you are able to view the new ID, right? can
you edit that field?
07/16/2026 02:11 PM GMT
Guest where to change the ID's?
07/16/2026 02:13 PM GMT
Irina in the MCP2210 Utility. I quickly installed it even
though I do not have a device connected. I see the
fields are editable and then you have the
Configure Device! at the bottom
Guest MCP2210 [Link]
07/16/2026 02:14 PM GMT
Irina Yes, this is what I can see without any device
connected to my PC
07/16/2026 02:15 PM GMT
Guest Please send me the where and how you are
editing
Guest where to change the ID's?
07/16/2026 02:17 PM GMT
Irina I am still looking
07/16/2026 02:18 PM GMT
Guest This is the screen shot i my PC
MCP2210 [Link]
07/16/2026 02:22 PM GMT
Irina I see, unfortunately I do not see here an option to
write a new ID. I think this should be an option
however I will need more time to investigate on
how to do it. Can I ask you to open a support case
?
Irina [Link]
Irina myself or one of my colleagues will look into it
and answer to you there
07/16/2026 02:23 PM GMT
Guest Requesting you to open a case with the query.
07/16/2026 02:24 PM GMT
Guest I'm saying this because you know the issue and
you creating will be faster.
07/16/2026 02:26 PM GMT
Irina I think you did a great job explaining it to me. I
think the most valuable is the screenshot which I
recommend to attach to the case. and the query
should be simple, how to change the device ID...
07/16/2026 02:27 PM GMT
Irina Should not be complicated at all
Irina you can choose any case reason if the target
device is correct
Guest ok i will open the case and attached the screen
shot.