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Table Reservation Script

The document is a script for a table reservation call at a restaurant. It outlines the dialogue between a receptionist and a guest, including the information needed for the reservation such as name, date, time, number of guests, contact number, seating preference, and special requests. The script concludes with a confirmation of the reservation details and a polite farewell from both parties.

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baonggraciel
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3 views2 pages

Table Reservation Script

The document is a script for a table reservation call at a restaurant. It outlines the dialogue between a receptionist and a guest, including the information needed for the reservation such as name, date, time, number of guests, contact number, seating preference, and special requests. The script concludes with a confirmation of the reservation details and a polite farewell from both parties.

Uploaded by

baonggraciel
Copyright
© All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Table Reservation Script

📞 Ring... (1st ring)


📞 Ring... (2nd ring)
📞 Ring... (3rd ring — answer now)

Receptionist: Goodmorning! Thank you for calling ______________________


Restaurant. This is ___________________speaking. How may I help you?

Guest: I would like to make a table reservation.

Receptionist: Certainly ma’am/sir. May I have your name, please?

Guest: ________________________________

Receptionist: Thank you, Ms./Mr. _____________________. For what date and time
would you like to reserve a table?

Guest: (example June 20 at 7:00 PM)

Receptionist: Noted ma’am/sir. For how many guests?

Guest: (example Four persons)

Receptionist: Thank you. May I have your contact number, please?

Guest: ________________.

Receptionist: Which table do you prefer, ma'am the smoking or non-smoking area?

Guest: _____________________ area please.

Receptionist: Okay ma’am/sir. Do you have any special requests or dietary


requirements for your reservation?

Guest: Yes, we'd like a table (example near the window).

Receptionist: Certainly. I have noted your request for a ____________________.

Is there anything else you would like to add?

Guest No, thank you.


Receptionist: Okay ma'am/sir , may I repeat all your details. You have table
reservation for four on Friday March 25 at 7pm, under the name of Ms. Princess Labiana / Nila
Santos. And you prefer non-smoking area and a request near the window table. Your number is
________________. Is the data correct ma'am?

Guest: Yes, that is correct.

Receptionist: Would that be all, Ma'am/sir?

Guest: Yes, thank you.

Receptionist: Thank you for calling_________________________________.


We look forward to serving you. Have a great day!

Guest: Thank you. Goodbye.

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