Main Methods Associated with Work Study
(10 marks)
Work study is a management technique used to examine how work is done, with the aim of
improving efficiency and productivity. It has two main branches: method study and work
measurement.
1. Method Study
This examines the way work is currently done and looks for a better way of doing it.
○ Purpose: to eliminate unnecessary steps, reduce wasted time/movement,
and find the most efficient method of production.
○ Process: select the job → record the current method (e.g. using process
charts, flow diagrams) → examine it critically → develop an improved method
→ install it → maintain the new method.
○ Example: rearranging a factory layout so workers don't have to walk far to get
materials.
2. Work Measurement
This determines how long a job should take when carried out by a qualified worker, using a defined
method, at a standard rate of working.
○ Purpose: to set time standards for tasks, which can be used for planning,
costing, and setting piece-rate pay or productivity targets.
Techniques include:
○ Time study — using a stopwatch to time a worker performing a task over
several cycles, then calculating a standard time (including allowances for
rest/fatigue).
○ Activity sampling — observing workers at random intervals to estimate the
proportion of time spent on different activities.
○ Predetermined motion time systems (PMTS) — using standard data tables
for basic human movements (e.g. reach, grasp) to build up a time for a task
without direct timing.
Why Businesses Use Work Study
• Identifies the most efficient method of working (method study)
• Sets fair and accurate time standards for tasks (work measurement)
• Helps with production planning, costing, and incentive scheme design
• Can improve productivity and reduce waste/idle time
Limitations
• Can be time-consuming and costly to carry out properly
• Workers may resent being observed/timed, potentially harming morale and
leading to resistance (or workers may deliberately slow down when being
watched)
• Standard times may quickly become outdated if methods, technology, or
products change
• Works best for repetitive, standardised tasks — less suited to creative or highly
variable jobs
Conclusion
Work study, through method study and work measurement, helps a business find the best way to
perform a task and establish how long it should take. Together they support efficiency, productivity,
and informed decision-making on staffing, costing, and pay — though their value depends on
accurate observation and worker cooperation, and they are less effective for non-repetitive or
creative work.