2 DAYS WORKSHOP
ON SKILL BUILDING
/ INTERVIEW SKILLS
IN PSYCHOTHERAPY
Day 1
Objectives of this workshop
Introduction
Objectives of therapy
Types and phases of psychotherapy
Indication and contraindication
Ethics
Interviewing skills
Establishing rapport
Questions
▪ An open ended question (OEQ) is one that is used in
order to gather lots of information – you ask it with the
intent of getting a long answer.
▪ OEQ’s are great for:
Starting the information gathering part of the session
Keeping the client talking
Here are some examples:
What brought you in here today?
Do you have an idea about why this keeps
happening?
How does that make you feel?
using “why?” questions directly.( Discuss )
Active Listening
9
Avoid advice and pre-mature problem solving
Pay attention to non-verbals
Avoid “gossiping” – focus on client
Separate your issues from your client’s issues
10
Listen to client’s…
Experiences
Behaviors
Affect
Core messages
Points of view
Decisions they are making
Intentions
The wider context of their stories
11
Encouraging As A Part of Attending
Verbal and nonverbal ways of encouraging the client to
continue to share his or her thoughts, feelings or
behaviors.
“Umhum”
“Tell me more.”
“He yelled at you?”
“Can you give me an example?”
“And that means…?”
Or simply nodding your head.
Empathy
Empathy means temporarily living in another’s
life, moving about in it delicately without
making judgments.
(Rogers & Sanford, 1984)
13
Empathetic Understanding
Not sympathy or agreement
Goal is to accurately understand
“You feel _____ because _____”
Focus on experiences and behaviors that underlie client’s feelings
Be genuine
14
Empathy in the Counseling Setting
Non-judgment
Temporarily living in other’s life
Listen with your eyes and your heart
Listen for feelings
Listen for behavior
Include your intuition
15
Paraphrasing, Summarizing, and
Clarifying
This technique involves repeating, synthesizing, or
summarizing in other words what the client has told you.
This helps the provider/ speaker clarify what the client is
saying, and helps the client to feel that he or she has been
heard.
Exploration Skills
Responding with Empathy: Listening and
understanding as if you were the client and then
communicating your understanding.
Reflecting content.
Reflecting feeling.
Reflecting meaning.
Summarizing content.
Voice
By the way, this is a good time to take interest in
the tone of your voice. Be watchful of whether it
is…
High / low
Loud / soft
Fast / slow
Accommodating / demanding
Light-hearted / gloomy
Moderation in all things including voice.
Remember, the person may not remember what
was said, but they will remember how you made
them feel.
18
Inappropriate Responses by the therapist.
➢ Judging: For example, “You wouldn’t have these
problems if you had acted differently!”
➢ Attacking: For example, “How could you be that
irresponsible?
➢ Denial: For example, “Don’t worry. I’m sure that it’s
nothing important.”
➢ Pity: For example, “Poor thing! How terrible that
happened!”
19
Introducing intake Proforma
DEMONSTRATION
DEMONSTRATING WITH INTAKE PREFORMA
Day 2
DEMONSTRATION
Demonstrating incorrect interview method
General instruction to the students to observe
the demonstration.
Discussion or clarifying doubts
Interviewing skills demonstration by
students.
Discussion and feedback.