Investigating accidents and incidents
Loading complete!
Investigating accidents and incidents
1
Investigating accidents and incidents
Investigating accidents and incidents
2
Investigating accidents and incidents
Why investigate
accidents and incidents?
Investigating accidents and incidents
The first part of this course has raised your
awareness of the importance of identifying
and controlling risks before harm occurs
3
Investigating accidents and incidents
However, sometimes things may go wrong.
You need to know what to do on these
occasions and how to learn from them
occasions,
Investigating accidents and incidents
An incident could be described as an
undesired event that doesn’t result in harm,
but has the potential to do so
4
Investigating accidents and incidents
An undesired event with this result may also
be described as a near miss
Investigating accidents and incidents
An accident is an undesired event that does
result in harm and/or property damage
5
Investigating accidents and incidents
Accidents and incidents should be
investigated to identify the cause so that it
can be prevented from happening again
Investigating accidents and incidents
Other reasons to investigate accidents and
incidents include:
ll ti th
• collecting the required
i d iinformation
f ti ffor
notifying authorities
• collecting information for insurance purposes
• determining the cost of an accident
6
Investigating accidents and incidents
Key benefits of investigation:
• making a safer work environment
• improving worker morale
• preventing further business losses from
disruption, down-time and lost business
• developing useful skills and
knowledge that can be
applied throughout
the organisation
Investigating accidents and incidents
Remember: incidents that don’t
result in harm or loss still need to
be reported and investigated.
investigated
7
Investigating accidents and incidents
Remember: incidents that don’t
result in harm or loss still need to
be reported and investigated.
investigated
An incident might result in more
serious consequences if it were
to happen again
Investigating accidents and incidents
How do accidents and
incidents happen?
8
Investigating accidents and incidents
Investigating accidents and incidents
9
Investigating accidents and incidents
Investigating accidents and incidents
10
Investigating accidents and incidents
Investigating accidents and incidents
11
Investigating accidents and incidents
Investigating accidents and incidents
12
Investigating accidents and incidents
Investigating accidents and incidents
13
Investigating accidents and incidents
Investigating accidents and incidents
14
Investigating accidents and incidents
Investigating accidents and incidents
15
Investigating accidents and incidents
Investigating accidents and incidents
16
Investigating accidents and incidents
Investigating accidents and incidents
Remember: if you only investigate as far as
the immediate causes, there’s a much
higher likelihood that it will happen again
17
Investigating accidents and incidents
How do you carry out
an investigation?
Investigating accidents and incidents
18
Investigating accidents and incidents
1. Ensure the wellbeing of the injured person
Investigating accidents and incidents
2. Preserve the scene
19
Investigating accidents and incidents
3. Report the accident (or incident)
Investigating accidents and incidents
3. Report the accident (or incident)
• senior management
• enforcing authority
• injured person’s family
• owner of assets
• insurance company
• safety/employee
representatives
p
• health and safety and
human resources
departments
20
Investigating accidents and incidents
3. Report the accident (or incident)
Investigating accidents and incidents
4. Assemble the investigation team
21
Investigating accidents and incidents
4. Assemble the investigation team
• someone familiar with the work location
Investigating accidents and incidents
4. Assemble the investigation team
• supervisor or manager from work location
22
Investigating accidents and incidents
4. Assemble the investigation team
• senior manager with authority or influence
Investigating accidents and incidents
4. Assemble the investigation team
• health and safety expert
23
Investigating accidents and incidents
4. Assemble the investigation team
• employee representative
Investigating accidents and incidents
4. Assemble the investigation team
• person involved in event (if possible)
24
Investigating accidents and incidents
4. Assemble the investigation team
• technical expert (if necessary)
Investigating accidents and incidents
The size of the team is determined
by the size of the organisation
25
Investigating accidents and incidents
The level of investigation is determined by the
likelihood of recurrence and the potential worst
consequences of the undesired event
Investigating accidents and incidents
5. Investigate using a structured approach
26
Investigating accidents and incidents
5. Investigate using a structured approach
• Gather information
Investigating accidents and incidents
5. Investigate using a structured approach
• Gather information
• physical
h i l
• human
• documentary
27
Investigating accidents and incidents
5. Investigate using a structured approach
• Analyse findings
Investigating accidents and incidents
5. Investigate using a structured approach
• Review current risk controls
28
Investigating accidents and incidents
5. Investigate using a structured approach
• Create an action plan
Investigating accidents and incidents
5. Investigate using a structured approach
29
Investigating accidents and incidents
6. Handle external relations
Investigating accidents and incidents
6. Handle external relations
• Enforcement authorities
30
Investigating accidents and incidents
6. Handle external relations
• Media
Investigating accidents and incidents
6. Handle external relations
• Local residents and businesses
31
Investigating accidents and incidents
Getting it right:
• Investigation is about avoiding it happening
again,
i nott attributing
tt ib ti bl
blame
• Having plans in place before an accident
will help for an effective investigation
• Sharing the findings
is as important as
ensuring the quality
of the investigation
Investigating accidents and incidents
Key learning points:
• Why investigate accidents and incidents?
• How do accidents and incidents happen?
• How do you carry out an
investigation?
32
Investigating accidents and incidents
Key learning points:
• Why investigate accidents and incidents?
• How do accidents and incidents happen?
• How do you carry out an
investigation?
Investigating accidents and incidents
Returning to menu…
33