ACTIVITY 5
Individual Activity
ELEC 3: Human Behavior in Organization
Chapter IV: Communication
Activity Title: Communication Analysis in the Workplace
Points: 50
Instructions
Read each workplace scenario carefully. Identify and analyze the communication
concepts involved based on the lessons discussed in Chapter IV:
Communication. Answer in complete sentences.
Part I. Identify the Communication Concept (20 points)
1. A supervisor sends a memorandum informing employees about the new
attendance policy.
2. An employee submits a suggestion through the company's suggestion box
regarding improving workplace safety.
3. Department heads from Finance and Human Resources meet to coordinate
employee payroll concerns.
4. A manager observes that employees are spreading unverified information
about company restructuring during lunch breaks.
5. A person silently reflects on how to respond to criticism before speaking.
6. During a presentation, loud construction noise prevents employees from
hearing the speaker clearly.
7. A receiver interprets and understands the meaning of a message sent by the
manager.
8. An employee nods, smiles, and maintains eye contact while listening to a co-
worker.
9. A manager receives comments from employees after introducing a new work
policy.
10. A company conducts a virtual meeting through video conferencing with
employees working from different branches.
Part II. Communication Analysis (20 points)
Situation 1
A manager sends an email announcing new office rules. Several employees
misunderstand the instructions because they only skimmed the email.
Guide Questions:
• What communication barrier occurred?
• Which element(s) of communication contributed to the misunderstanding?
• Suggest one strategy to improve communication.
Situation 2
A newly hired employee is hesitant to report problems to management because
he fears negative evaluation.
Guide Questions:
• What direction of communication is affected?
• Why is this communication important?
• What can management do to encourage effective communication?
Situation 3
Employees from the Marketing and Accounting departments collaborate to
prepare the annual budget proposal.
Guide Questions:
• What type of organizational communication is demonstrated?
• State one advantage and one possible disadvantage.
Situation 4
During a staff meeting, a team leader carefully observes employees' facial
expressions and body language while discussing a sensitive issue.
Guide Questions:
• What type of communication is being interpreted?
• Why is nonverbal communication important?
Part III. Reflection (10 points)
Write a reflection of at least 200–250 words.
Guide Question:
Among the communication concepts discussed in this chapter, which do you
believe is the most important for creating an effective and productive workplace?
Explain your answer by relating it to a real-life experience, workplace situation, or
organization that you have observed.
Scoring Rubric
Criteria Points
Part I: Identification 20
Part II: Communication Analysis 20
Part III: Reflection 10
TOTAL 50