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Chapter 2

MANAGEMENT AND PERSONNEL FEASIBILITY

This chapter tackles about the overall organizational arrangement of the business.

The management aspect and the specific and precise identification of duties and

responsibilities as well as the flow of authority and man power requirement, this also

contains the qualification of the people involve in the formation of the business

organization and structure, this aims to provide an optimal effectiveness, to attain this

management must be able to plan all activities for the company to be adaptive and

competitive business and have the ability to go with modern technologies and have

financial capabilities.

Purpose and functions of the project

Master Tofu aims to satisfy the savory cravings of its costumer, to serve a good

customer service as like Master Tofu serve their cravings. Master Tofu will fill

customers satisfaction and connections in a sweet, salty, and spicy flavor of Tofu, this

also aims to make a profit to innovate the business, Master Tofu prioritized the

customers that they encounter and will serve them truthfully and responsively.

Form of Ownership

A sole proprietorship with just one owner and no legal separation between the

owner and the business is known as sole proprietorship. Profits belong to the owner, but

he or she carries all the liabilities and debts (Alexandra twin, 2024). It's a straightforward

business structure where one person is responsible for all aspects of the operation.
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An individual or a proprietorship. Since there are no rules from the government, a

sole proprietorship is the easiest type of business to start and close operation (Alexandra

twin, 2024). A responsible for all aspects of the business, including any debts or legal

obligations. However, it also allows for quick and flexible decision-making, as there is no

need to consult with partners or shareholders.

Functions of Personnel

Master Tofu will be directly under supervise by the Owner, the function of

financial decision and management, marketing strategies as well as the administrative

will be handled by the Owner, the cash inflow and outflow are handled by the cashier and

also to manage front desk and take orders from the customers, the Master Tofu staff will

have one personnel that will be assign in the kitchen to cook and prepare the food to be

serve, the business will operate starting on Monday to Saturday at 11am to 10pm and

Sunday at 11am to 5pm.

The Owner of Master Tofu will need actively participate in the operation of the

business and to ensure that its operating properly, the business will have Two (2) active

employees to continue and operate the business, there will be Two functioning

workspace, financial management will be handled by the cashier, cooking process and the

inspection of foods and ingredients, customer serving and advertising of the business will

be handled by the staff, the overall operation (financial, marketing, decision making) will

be handled and manage by the Owner.

The structure of an organization the connection and relative ranks of its part

and position/job.
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Owner

Cashier 1 Staff 1

Figure 2

Organizational Chart of Master Tofu

Job analysis

Job description usually shows the basis of job specification. It does not only show

the job title, but includes the duties, responsibilities, scope and working conditions of a

job along with the job’s title, and the name or designation of the person to whom the

employee reports. Job specification is derived from the job analysis; it is a statement of

employee characteristics and qualifications for satisfactory performance of defined duties

and tasks comprising specific job or function.

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Job title: Staff

Number of person(s) required: 1 (One)

Job Description: The staff must be responsible for ingredients for the cooking and the

cleanliness of the utilities of the business. and responsible for inspections of foods quality

serving, cleaning, and hosting. It also required preparing meal. Communication skills and

a positive attitude is needed to assist customer and respond to their inquiries in a polite

voice and with good manner.

Responsibilities:

• Check quality of ingredients.

• Clean the utilities and kitchen before and after they used.

• Effectively handling issues with orders placed by customers.

• Maintain food safety.

Job Qualifications:

• At least High School Graduate

• Knowledgeable in the kitchen

• Excellent physical condition

• Good in communication skills

• Can do Multitasking

• Male or Female
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• At least 18 years old and Above

Salary: Php 13,000

Job title: Cashier

Number of person(s) required: 1 (One)

Job Description: As a part of the company, cashier must have a welcoming face that

welcomes the clients, ensuring that every contact is pleasant and efficient. Cashiers often

accept orders, ring them up on a register, receive payments, provide change, and provide

receipts. Attention to detail will guarantee that every transaction is correct, and your

upbeat personality will brighten the day of individuals to assist. The company consider

the contributions as an important component of the company's customer service

experience.

Responsibilities:

• Counting money, balancing cash drawers, and following financial management

protocols.

• Effective communication with coworkers and superiors is essential for ensuring

smooth operations.

• Ensure that transactions are accurately recorded and processed.

• Ringing up purchases, processing payments, and issuing change.

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• Assisting clients with inquiries, addressing issues, and ensuring a pleasant shopping

experience.

Job Qualifications:

• Must be college graduate related to the business course

• Good at math

• Honest

• Female or Male

• Can use basic computer stuff

• Pays attention to details like prices and inventory

• Friendly and communicate to other

Salary: Php 13,000

Job analysis

Job description usually shows the basis of job specification. It does not only show

the job title, but includes the duties, responsibilities, scope and working conditions of a

job along with the job’s title, and the name or designation of the person to whom the

employee reports. Job specification is derived from the job analysis; it is a statement of

employee characteristics and qualifications for satisfactory performance of defined duties

and tasks comprising specific job or function.

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Monthly salary of the employees and monthly contributions

Compensation rates are subject to the minimum wage law. Employees are

benefited for government benefits such as DOLE and SSS.

Table 1
Monthly salary of the employees and monthly contributions

Number Monthly salary

Net
Personnel of (SOURCE: SSS
pay
personnel [Link])

Cashier 1 Php 13,000 Php Php

200 12,800

Staff 1 Php 13,000 Php Php

200 12,800

Total 2 Php 26,000 Php Php

400 25,600

The compensation rate is under the minimum wage law employees are benefited

from the government such as DOLE and SSS

The monthly salary of the cashier is Php 13,000 the contribution from different

government organizations will be deducted, the total net pay for the cashier is Php 12,800

and for the staff it's monthly salaries is Php 13,000 the contribution from different

government organizations will be deducted, the total net pay for the staff is Php 12,800

The total monthly salaries of Master Tofu personnel will be Php 26,000 and the

total net pay for the Master Tofu personnel will be Php 25,600
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Work performed beyond twelve hours an additional compensation equivalent to his

regular wage plus at least twenty-five percent (25%) thereof and on a holiday or rest day

will be paid an additional compensation equivalent to the rate of the first twelve hours on

a holiday or rest day plus at least thirty percent (30%) thereof. The hours of work,

compensation and benefits of personnel is covered by Book 3-Conditions of

Employment of DOLE.

These are:

 Art. 83. Normal hours of work ([Link], 2014)

 Art. 87. Overtime work ([Link], 2014)

 Art. 91. Right to weekly rest day ([Link], 2014)

 Art. 93. Compensation for rest day, Sunday or holiday work. ([Link],

2014)

 Art. 99. Regional minimum wages ([Link], 2014)

 Republic Act No. 8282 or the Social Security Law (The LawPhil Project)

 IMPLEMENTING RULES AND REGULATIONS OF REPUBLIC ACT NO.

9679 ([Link], 2009)

Recruitment And Hiring Policies

Master Tofu believes to find a qualified person to fulfill a certain job position on

the business and to overall have a contribution to the success of the business, the

employees are expected to have a significant contribution to the Master Tofu operations,
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in hiring the most qualified candidates in a particular job position, the following must be

followed and should be considered.

Company Policies

By establishing a defined framework for conduct and expectations inside the

company, these rules aid in ensuring consistency and equal in the decision-making

process. It is imperative that staff members become acquainted with these policies and

follow them in their daily work.

Workplace Health and Safety

• lays out the steps necessary to keep the workplace safe and healthy, including reporting

accidents and emergency procedures.

Employee Benefits

• describes perks such paid time off, sick days, health insurance, retirement programs, etc.

Code of Conduct/Ethics

• Outlines the anticipated behavior, which includes honesty, integrity, respect, and

professionalism.

Anti-Discrimination and Harassment

• Discrimination and harassment are prohibited based on race, gender, age, religion,

disability, and other factors.

Performance Management
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• Describes how to set expectations, conduct performance assessments, and manage

performance difficulties.

Employee disciplinary action policy

The purpose of employee disciplinary action policy is to correct, not to punish,

work related behavior. Each employee is expected to maintain standards of performance

for MASTER TOFU Food Stall and each employee.

Table 2. Employee Disciplinary Action Policy

Violation Number of Offenses Punishment
Alcohol and Drug Use  1 offense
st
 Written reprimand
 2nd offense  3days
suspension
 3rd offense  Termination
Against Policies and  1st offense  Verbal Warning
Guidelines  2nd offense  Written reprimand
 3rd offense  Termination
Customer Service  1st offense  Written reprimand
Violation
 2nd offense  3-day suspension

 3rd offense  Termination

Late  1st offense  Memorandum
 nd
2 offense  Salary Deduction

 3rd offense  Termination

Absent Without  st
1 offense  Written reprimand
Leave(AWOL)  2nd offense  3-day Suspension
 3rd offense  Termination
Broken Equipment  1st offense  Written reprimand
(Intentional or  2nd offense  Salary Deduction
Accident)
Project’s administrative flow of operations
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The diagrams show parallel and interdependent processes, as well as project flow

of operations.

Start Shop Opening

sterilization and
cashier ask for customer
prepartion of ingredients customer enter shop
order
and equipments

customer pays upon

ordering; cashier issues order receive payment receive
receipt

cleaning/sterilizing/
garbage discarding End

Figure 3

Project’s administrative flow of operations

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Recruitment process

The purpose of the recruiting process is to bring on new personnel for the business.

To this end, a variety of recruitment channels are used to draw in qualified candidates.

strate
identif
job gy Interv Job
y searchi shortl job Evalu
descri devel iewin Accep
hiring ng isting offer ation
ption opme g t
needs
nt

Figure 4
Every step of hiring new staff members is covered by the recruitment process, from

organizing the content of a job ad to conducting interviews. To find passive individual

who fit in the demands of the business or to identify the qualified applicants.