Solution — AI Sales Agent (Telegram Bot + Mini-App)
Overview (one line):
We build an AI Sales Agent — a Telegram-native bot plus a lightweight mini-app — that
automates product listing, marketing, buyer communication, and negotiation for small
producers, while providing buyers a fast, trustworthy shopping experience.
Core Capabilities (what the agent does)
1. Auto Product Listing
Seller uploads a photo (or speaks a description). The AI:
Enhances image (auto-crop, background clean) and generates multiple product
photos if needed.
Generates a complete listing: title, short & long description, dimensions/specs,
suggested category, tags, and pricing suggestions (based on min/max, market
data).
Output formatted for Telegram post (caption + images) and for mini-app catalog.
2. Voice-to-Listing
Seller records voice (Amharic / Afan Oromo / English). AI transcribes, extracts specs,
and composes a polished listing.
Ideal for low-literacy or busy producers.
3. Automated Marketing & Scheduling
Agent suggests best posting times (analytics-driven), produces 3–5 caption variants,
and can auto-post to seller’s Telegram channel/groups.
Creates short promotional messages formatted for Telegram forwarding and channel
pins.
4. Buyer Communication Bot
Bot replies to buyer comments/DMs with context-aware answers using the product’s
listing data (price, specs, availability, delivery).
Supports FAQ automation (warranty, returns, colors, stock).
Supports voice interactions for buyers who call or send voice notes.
5. Negotiation Engine
Seller sets a min/max price per product or default policy.
Bot negotiates within that range using predefined tactics (counter-offer, bundle
discount, time-limited offers).
Bot requests payment or reservation only when both sides agree; can place a
temporary hold and notify seller to confirm shipment.
Escalation: complex negotiation or non-standard requests are flagged and forwarded
to the seller (via Telegram or SMS).
6. Payments & Order Confirmation
Integrates mobile money (Telebirr, CBE/other local options) — bot sends payment
instructions and validates payment where possible.
After payment, bot issues an order confirmation and tracking instruction (pickup
point, delivery ETA).
7. Sales & Engagement Insights (Analytics)
Seller-facing metrics: views, inquiries, conversion rate, best-performing posts,
average negotiated price, weekly revenue.
Actionable tips from AI: “Post more of category X on Thursdays,” “Increase price by Y
birr for festival season,” “Offer bundle discount to increase conversion.”
8. Buyer Features
Quick product browsing via Telegram menus or mini-app catalog.
One-tap checkout (Telebirr links or instructions).
Order tracking updates via bot messages.
Seller Trust Signals: seller score, past delivery reliability, and shared photos from
previous buyers.
🔶 Bot vs Mini-App — how they complement each other
Telegram Bot (primary interface)
Handles real-time chat, posting, buyer replies, negotiation, voice messages, and
payment instructions.
Low-friction for users already using Telegram; minimal install overhead.
Mini-App / Web Dashboard ( lightweight PWA)
Seller catalog management, richer analytics, media uploads, multi-product
management, and settings (min/max pricing, auto-post schedule).
Works offline-first: sellers can queue listings and sync when connected.