Introduction
Consumer rights are the rights given to every person who buys goods or uses services. These
rights protect consumers from unfair trade practices, defective products and misleading
advertisements. The Consumer Protection Act, 2019 protects consumers.
Photo Gallery
Paste 4-6 pictures of: ISI Mark, AGMARK, FSSAI Logo, Jago Grahak Jago, Consumer Court,
Consumers Shopping.
Caption: These pictures show consumer awareness and quality certification marks.
Content (Part 1)
1. Right to Safety
2. Right to Information
3. Right to Choose
Explain each in 3-4 lines.
Content (Part 2)
4. Right to be Heard
5. Right to Seek Redressal
6. Right to Consumer Education
Responsibilities: Ask for bill, check ISI/AGMARK/FSSAI, read labels.
Conclusion
Consumer rights protect people from unfair trade practices and help them make informed choices.
An aware consumer creates a fair marketplace.
THANK YOU