Multi Rater Feedback: Comparitive Analysis
Multi Rater Feedback: Comparitive Analysis
JohnDoe
April 2020
Consulting Partner
Table Of Content
1. Introduction 3
2. Benefits of a 360 Degree Feedback 4
3. Design and Process 5
4. Feedback Givers Snapshot 6
5. Reading Report 7
5.1 Using the Report 8
5.2 Overview 9
5.3 Competency Wise Detailed Analysis 10
5.3.1 Part A 11
[Link] Communication Skills 11
[Link].1 Definition 11
[Link] Adaptability 12
[Link].1 Definition 12
[Link] Collaboration 13
[Link].1 Definition 13
[Link] Team Leadership 14
[Link].1 Definition 14
[Link] Process Excellence & Innovation 15
[Link].1 Definition 15
[Link] Decision Making 16
[Link].1 Definition 16
Radar Graph 17
5.3.2 Part B 18
[Link] Gap Analysis 18
[Link] Top Five and Bottom Five 19
5.3.3 Part C 20
[Link] Comparative Analysis 20
5.4 Qualitative Feedback 23
[Link] 2
Introduction
What is 360 Degree Feedback?
360 degree feedback also known as a multi-rater or multi source feedback is a process where an individual receives
feedback from multiple sources with whom he/she has interacted in the course of discharging his/her job responsibilities
on a set of workplace competencies
[Link] 3
360 Degree feedback has a number of uses and benefits:
1. Provides an opportunity to get feedback from people from whom we may usually not solicit feedback (for
example subordinates, peers, customers).
2. As a large number of people are invited across different categories to provide feedback, possibility of generating
a closer to reality picture of oneself is much higher.
3. The process is conducted under strict confidentiality and as such ensures honest and correct feedback from the
respondents.
4. Results in developing a better understanding of oneself based on the feedback from significant constituents and
helps in charting out a meaningful development roadmap.
The main uses and benefits for each constituent are provided below:
[Link] 4
Design and Process
[Link] 5
Feedback Givers Snapshot
5 5 5 5
5
4
4
3
3
Values
2
2
1
1
0
0
Managers Sub-Ordinates Peers
[Link] 6
Reading Report
[Link] 7
Section 1: Using the Report
This section offers guidance on how to read and make the most of your report
Your feedback report is based on the questionnaire completed by you and a set of individuals whom you had invited
to provide feedback.
Ratings were elicited on a set of statements for each of the competencies. Each statement was rated on a numerical
scale and these ratings reflect how you were perceived to demonstrate each of the elements of the competencies by
your colleagues and yourself.
As you read through you report, please keep in mind that all the ratings are based upon perceptions, which generally
end to be subjective.
Please do make an attempt to understand the ratings especially given by others as they would have been given within
the context of your work and as they perceive you based on their interaction with you. It is good to reflect on the
feedback and introspect and take a constructive approach so that you develop better awareness of how others see.
On Rating Differences
Areas with large differences between Self and Others are often indicative of a need to understand your
perceptions and perception of others with respect to the competencies assessed
Generally large differences indicate potential areas of misunderstanding and underlying stress/conflict
between Self and Others
Do make a note of these differences so as to work on them in future
[Link] 8
Section 2: Overview
- -
This section is your starting point for understanding your 360 degree feedback. It gives you an overview of how you
have scored on the set of competencies indicating your strengths and areas for development.
Competencies at a Glance
[Link] 9
Section 3: Competency-Wise Detailed Analysis
This section covers a detailed analysis of the feedback received on each of the competencies. This will help you
to understand your own perceptions and that of the others perception vis-à-vis the competencies. The analysis is
provided in three parts as detailed below:
PART A
Average score for each competency
Rating given by different groups of raters
Rating on each element of each competency (Element-wise analysis). It also provides a Radar graph
PART B
Provides a gap analysis (summary of bright spots and dark spots) and the TOP FIVE and BOTTOM FIVE
elements of the competencies
PART C
This section gives element-wise comparative analysis on the average of the responses you received versus
average response rate of the organization/enterprise
[Link] 10
Communication Skills
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that
engages, influences the audience and helps them understand and retain the message.
3
2
1
0
Self Peers Managers Sub-Ordinates
Respondents
2019 2020
[Link] 11
Adaptability
Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting
effectively to work within new work structures, processes, requirements, or cultures
3
2
1
0
Self Peers Managers Sub-Ordinates
Respondents
2019 2020
[Link] 12
Collaboration
Developing, maintaining and strengthening partnerships with others inside or between departments who can provide
information, assistance, and support to achieve business goals
3
2
1
0
Self Peers Managers Sub-Ordinates
Respondents
2019 2020
[Link] 13
Team Leadership
Creating an environment where people are inspired to do their best. Coaching, supporting and empowering people to
foster personal and professional development. Identifying and developing high potential talent.
3
2
1
0
Self Peers Managers Sub-Ordinates
Respondents
2019 2020
[Link] 14
Process Excellence & Innovation
Challenging the existing practices and thinking out of the box to come up with next practices, thereby demonstrating
alternative thinking and drive for delivering excellence
4
Rating
3
2
1
0
Self Peers Managers Sub-Ordinates
Respondents
2019 2020
[Link] 15
Decision Making
Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw
conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking
action that is consistent with available facts, constraints, and probable consequences.
3
2
1
0
Self Peers Managers Sub-Ordinates
Respondents
2019 2020
[Link] 16
Radar Graph
The following radar graph shows graphically the differences between self rating and average of others rating, of
the various [Link] distance between self rating and the rating of the others, indicate the perceived
difference between self and others.
Communication Skills
6
Team Leadership
Communication Skills
6
Team Leadership
[Link] 17
Gap Analysis
Summary of Bright Spots and Dark Spots
The self column, shows how you rated yourself. The other columns show the difference between others' scores
and your own score. Only those behaviours where there is a significant difference between your own and others'
ratings are shown.
The report shows your rating and other's ratings. A significant gap is where there is a difference of at least 3
points between your self rating and others' ratings. The positive gaps and negative gaps represent your most
significant unrecognised strengths (BRIGHT SPOTS) and blind-spots(DARK SPOTS), respectively.
BRIGHT SPOTS
Our perception of self could be vastly different from what others see or think about us. Sometimes there could be a
negative skew meaning that we may not see ourselves as having the required skills or capabilities in a given area.
Whereas, others would think that we possess (either based on interaction with us or because of our demonstration) the
required competency. Such areas are called BRIGHT SPOTS.
DARK SPOTS
Our perception of self could be many a time different from what others see or think about us. Sometimes there could be a
positive skew meaning that we may see ourselves as having the required skills or capabilities in a given area. Whereas,
others would think that we do not posses (either based on interaction with us or because of our demonstration) the
required competency. Such areas are called DARK SPOTS
Inference
No Bright Spots and Dark Spots.
[Link] 18
Top Five and Bottom Five
What is this TOP FIVE Elements about?
The following five elements/behaviours of the competencies were identified by your respondents as your greatest
strengths. They are rank ordered in terms of the ratings received and the first item is your most effective
behaviour or you are most effective in. These are the areas in which you contribute most in your role.
Is able to take decisions under ambiguous & uncertain business Decision Making 5.8
environment
Is able to provide a clear direction in any project or assignment Team Leadership 5.8
or collaborative engagement and inspires people to go beyond
their defined roles
Exhibits thought leadership and out of box thinking to contribute Process Excellence & Innovation 5.7
towards germinating new ideas, establishing criteria or
developing new process or techniques
Provides data analytics that enables better decision making Process Excellence & Innovation 5.2
Sets high standards for quality and ensure best practice Process Excellence & Innovation 5.3
implementation within department as well as School level
Is seen as a role model and change agent for others to emulate Adaptability 5.3
[Link] 19
Comparative Analysis
- -
What is this Comparative Analysis At Group Level about?
The following comparative-scores-table gives you an indication of where you stand with respect to others in your
group of ACME Comparative Analysis 3rd April 2020, along the various competencies and [Link] data
helps you assess where you stand on various aspects vis-a-vis your group. You may on your own volition try to
find out which are the areas you would like to focus on based on this information either to match up or march
ahead. Note:
1. My Rating - Self: Shows what you have rated yourself
2. My Rating - Others’: Shows the average rating of what the others (managers, peers, subordinates) have
rated you
3. Group Rating - Self: Shows the average of "self-rating" given by your group to themselves.
4. Group Rating - Others’: Shows the average of "others-rating" received by your group from their respective
managers, peers & subordinates.
Communication Skills Communicates in structured and assertive manner 5.6 5.6 5.1 5.3
Communicates with confidence across different levels 5.5 5.7 5.3 5.4
of hierarchy
Expresses thoughts clearly with tact and sensitivity 5.5 5.7 5.1 5.3
Adaptability Is seen as a role model and change agent for others 5.3 5.3 4.7 4.8
to emulate
Looks for opportunities to push the agenda of change 5.4 5.4 4.9 5.1
Collaboration Engages actively with key stakeholders (internal as 5.2 5.2 5.2 5.3
well as external) to develop network and builds long
term relationships
Extends assistance at the time of need and works 5.6 5.4 5.3 5.5
towards building an amiable relationship
Is an avid listener and believes in paying attention to 5.2 5.6 5.1 5.3
other's view point carefully, asking relevant questions
[Link] 20
Competency Element Rating Avg Enterprise Avg
Team Leadership Effectively creates a next line of command and 5.4 4.7
grooms them accordingly to take up future leadership
roles
Is a role model for other leaders to emulate his/her 5.3 5.5 4.7 4.8
style of leadership
Can see a second line of command who can take up 5.5 4.9
responsibilities in times of contingency or in future
Process Excellence & Exhibits thought leadership and out of box thinking to 5.3 5.7 4.9 5.1
Innovation contribute towards germinating new ideas,
establishing criteria or developing new process or
techniques
Sets high standards for quality and ensure best 5.2 5.3 5.1 5.3
practice implementation within department as well as
School level
Provides data analytics that enables better decision 5 5.2 4.9 5.2
making
Aims for industry best practice to be evolved/adopted 5.2 5.3 5.1 5.2
Decision Making Completely owns any decisions taken, especially 5.4 5.6 5.1 5.2
when it faces failure
Engages with key stakeholders to drive consensus 5.5 5.4 5.1 5.3
around critical decisions
[Link] 21
Competency Element Rating Avg Enterprise Avg
Enables team to take decisions by providing defined 5.3 5.5 4.9 5.2
operating frameworks
[Link] 22
Section 4: Qualitative Feedback
- -
This part of the report covers the comments/suggestions made by people whom you had invited to rate you. This
along with the quantitative feedback on the competencies will help you to get a more holistic view of yourself.
Development Area
Assertiveness
Start
Start being a tough task master
Stop
Stop being emotional while taking decisions
Continue
Continue to focus on the big picture
Strengths
* School level knowledge
* Communication & language
* Confidence
* Vocal
* Committed
* Competent
* Hardworking
* Approachable
* Solution Orientated
* Adapts quickly to change
* Peoples Leader
* Approachable
* Accommodating
* Critical thinking skills
* People management
* Intellectual horsepower
* Leads by Example
* Motivation
* Empowerment to team members
* Willingness to support
* Vision
* Cohesive thought process
* Overall understanding of situations & business as a leader
* Open for discussions and approachable
* Kind
* Compassionate
* Very bright and forward-thinking
* Insightful
* Good team player
* Objective decision making
[Link] 23
* He is a people's leader who believes that he is paid to solve his team's problems, backs them in areas they require
support and encourages them to optimize their strengths
* He is an excellent communicator and a problem solver who leads with compassion and vision
* He is extremely approachable and always open to suggestions
NOTE: The above statements are as given by the feedback givers – no change in content (other than spellings) has been
made
Development Area
Start
* He should start mapping his sales force managers to tap market potential through field visits in order to generate
business opportunities
* Invest in self-development
* Provide more work-related ongoing feedback to others
* Keep going as you are going
* Increase energetic self-promotion
* Create more engagement opportunities with team members
* Frequent feedback and review meetings
* Capitalize each of the team members for the overall achievement of the teams objective
* Try to work outside of his comfort zones
* Speak up in large meetings
* Start building network apart from his own team
* Connect with skip level functional managers & team to keep his ear to the ground on a regular, more frequent basis and
continue giving them strategic direction which the line managers are not able to provide at the moment. Sometimes if that
means he implements what he thinks will work directly over the team leader's wishes, then he must not hesitate to do so
NOTE: The above statements are as given by the feedback givers – no change in content (other than spellings) has been
made
Stop
* He should stop being an inclusive person and prepare himself for the next level of leadership
[Link] 24
* It will be good if you operate without your unconscious preference to a selected few team members
* Limiting his circle of engagement
* Accept past solutions
* Ask what can we change
* Experiment
* Stop being biased towards one team member and treat everybody equally
NOTE: The above statements are as given by the feedback givers – no change in content (other than spellings) has been
made
Continue
* He should continue engaging with other departments to improve new opportunities through cross-collaboration with
CAS, ASA, etc
* Continue to work hard
* Teamwork
* Your working style of open, collaboration, without ego, agile, please continue this is very helpful
* Continue to be more creative to newer ideas
* Transparency in leading
* Empowerment of team members
* Continue offering support
* Share his inputs and thoughts and enable the team member for taking the right decision
* Openness to new ideas and share his thoughts on improvisation and viability asking questions
* John Doe is extremely intelligent
* Continue to communicate clearly and be an objective decision-maker
* Continue being the service/people leader he is, it's a rare type
* He is extremely cool-headed and congenial
* He needs to continue being the same as this year is going to be tougher in sales and functional managers are going to
feel under greater pressure, hence his direct presence and guidance are extremely essential now more than ever
* With his diverse experience in other sectors, he can provide the strategic inputs that line managers lack to navigate the
tough market post-Covid-19. Hence he should not leave it to them completely
* He will need to exercise his executive decisions more than ever now whereas his natural style is to trust his direct
reports and let them run things their way. However, we cannot risk that in 2020 as most of them don't have the
experience, foresight, and strategic vision he has. Unfortunately going against his natural style he will have to
micromanage
NOTE: The above statements are as given by the feedback givers – no change in content (other than spellings) has been
made
[Link] 25
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