Netiquette Video Transcript
We all know that it's easy to miscommunicate or misinterpret online, so here are a few tips to
help you develop good online etiquette. When emailing your professor, it's best to be formal if
you're not sure. Say “professor” instead of calling her by her first name, unless she instructs you
otherwise. Avoid slang like hey, sup, or cheers. Instead, hello, how are you, and sincerely
communicate professionalism. Please be thorough. We often have more than one Harjeet or
Brittany in our classes, so please state your first and your last names, your course, and
thoroughly explain your reason for reaching out. Remember to think twice before hitting reply
off, especially if your email is meant to address only one person. And when you're writing, write
with respect. You tend to catch more flies with honey. When asking for extensions, for example
for assignments or labs, please use the words please and thank you. Finally, do reach out. We
love your emails, but please use one consistent email address.
When communicating online with your class in the discussion forum, we want you to share your
thoughts and ideas, especially if they differ from others. Be honest but thoughtful and
constructive. Don't forget, we can't hear your tone of voice so it's best to avoid sarcasm. Even
still, you may have to clarify your words if others misconstrue or misunderstand them.
We all have different lived experiences and sometimes debate can be very personal and even
painful. Your class likely includes people who have been victims of racism, phobic slurs, and
even physical abuse. Whose parents and grandparents have been mistreated by the very
institutions that are meant to protect us. Who live with legacies of trauma. So be careful and
kind with your words.
Do not write when you are angry. Actually, scratch that. Go ahead and write, but then sleep on it,
reread it, edit it, and then post your thoughts. And please don't write in all capitals. It reads like
you're screaming. The same goes for exclamation marks, but do share your ideas and voice with
others. You have so much to teach other people.