Citrix Workspace securely enables hybrid work.

Now, alleviate complexity and speed time to market as employees

businesses can prepare for the future with powerful tools that strive to add more and more value to the business.
facilitate the shift to cloud or hybrid cloud computing. IT
leaders get better control and more agility, and they can Citrix Workspace simplifies workflows between apps and
deliver a host of positive benefits for their organizations’ alleviates time-draining actions such as resolving “forgotten
distributed workforces. They derive value from Citrix passwords,” or executing numerous logins, clicks, and
Workspace that fits into three pillars. swipes. Citrix Workspace streamlines routine tasks with
machine learning. Virtual assistance automates repetitive
Empower secure distributed work tasks and queries.
Citrix Workspace delivers intelligent contextual security in
distributed work environments -- regardless of how One of the biggest Citrix differentiators is the addition of our
employees access their apps and data. This is crucial Wrike collaborative work management solution. Wrike is a
because the attack surface is continuously expanding, and newly acquired technology that enables employees to
security threats are becoming increasingly sophisticated. structure and efficiently manage teamwork, collaboration and
workflows.
Citrix supports a host of apps and connectivity options, for
example, virtualized app delivery, and VPN-less or mobile IT modernization
VPN access using a Zero Trust architecture. Citrix Workspace helps IT speed the process of IT modernization
Workspace also supports Web and SaaS apps. with automated integration to the backend service platforms
(e.g., ServiceNow). This ensures better, faster service ticket
Citrix delivers global scale, whether you’re working with a resolution. It also helps alleviate business disruptions by
single-vendor solution or navigating point solutions. The Citrix enabling centralized, simplified management and cost
approach combines unified access and unified security. This savings. DaaS helps decrease the on-premises data center
is the most effective way to deliver secure hybrid work footprint and unifies functions such as app delivery.
models.
Migration to and among clouds also becomes easier with
Boost worker productivity Workspace. Companies get better orchestration, automation,
Managing communication and collaboration across globally monitoring and troubleshooting capabilities that can span
distributed workforces and dealing with the friction that any environment. Automation helps IT improve performance,
stands in the way of getting work done are key to boosting scalability and resilience. Built-in analytics or additional
productivity. This means ensuring secure access and secure analytics product purchases give IT more insight and visibility
work sessions and having tools that personalize and into user behavior and performance of the environment.
contextualize work. Citrix helps streamline workflows,
 Citrix Workspace 2

Premium
Feature Description Essentials Standard Premium
Plus

End-User Experience

Unified experience with single sign-on to all application types and

device form factors • • • •
Unified Admin Experience

Single pane of glass for management and control of all entitled

Workspace services • • • •
Unified Endpoint Management

Device and OS management including iOS, Android, Win 10,

macOS, Chrome OS, Citrix Ready workspace hub & IoT • •
Application management including MDX, Android Enterprise,
Intune App Protection, KNOX, App Config, and more • •

Business-class productivity apps including email and browser • •

BYOD solution including MDM-independent MAM with no device
agent requirements • •
Workspace Environment Management (WEM) extends UEM
capabilities to Windows 7, 8.1, and 10 device types • •

Micro-VPN for complete application data encryption and isolation • •

Microsoft EMS/Intune integration for simplified Office 365
management • •

Mobile SaaS SSO for transparent access to all managed apps • •

Centrally configurable settings for Citrix Workspace experience
across all operating systems and device types • •

Continued
 Citrix Workspace 3

Premium
Feature Description Essentials Standard Premium
Plus

Access Control

Single sign-on to corporate web and SaaS applications without a

VPN required • • • •

Multi-factor authentication with native one-time password • • • •

Support for multiple identity providers (Microsoft Azure Active
Directory, Okta, etc.) • • • •
Security controls to protect intellectual property and increase
control over user actions while accessing applications • •
Web filtering of whitelisted and blacklisted Internet URLs for
compliance and protection from malicious content • •
Remote isolation of web browsing activities to protect network
from browser-based attacks • •
App protection policies for protection from keyloggers and screen-
capturing malware1,2 • •

Contextual access policies3 • • • •

1. (For Premium only) Entitlement is App Protection for SaaS and web apps private tech preview.

2. (For Premium Plus) Customers with hybrid rights will receive App Protection for their on-premises CVAD and may participate in the private tech preview for SaaS
and web apps. App Protection for CVAD Service is currently not supported, but customers will be auto-entitled when made generally available.

3. Requires additional Citrix Gateway

Continued
 Citrix Workspace 4

Premium
Feature Description Essentials Standard Premium
Plus

Content Collaboration

Simplified access to all documents across physical devices, virtual

apps, desktops, and networks; allows for secure sharing and
collaboration on large, sensitive files with secure links accessed • • •
on any device inside or outside the organization

Storage flexibility for cloud and/or on-premises data with

choice of unlimited Citrix-managed or customer-managed
storage; enables unified access with Cloud Connectors to • • •
3rd party cloud repositories such as Box, OneDrive, and G-
Suite

Encryption of files and email content, both at rest and in motion,

using 256-bit encryption; prevents unauthorized parties from • • •
reading data stored in files

On-premises Storage Zone Connectors to additional data

repositories like SharePoint on-premises • •
Information Rights Management (IRM) for an extra layer of
security to file sharing; ensures content cannot be downloaded or
is downloadable as a watermarked PDF only, protecting against • •
the risk of unwanted screen captures

Centralize feedback and approval with integrated, legally

binding electronic signature powered by • •
Citrix RightSignature

Integrations such as Citrix Files for Outlook Plug-in to simplify

secure file sharing for end users while creating savings on • •
Exchange storage costs for IT

Continued
 Citrix Workspace 5

Premium
Feature Description Essentials Standard Premium
Plus

Virtual Apps and Desktops

Ability to aggregate web and SaaS applications with on-premises

StoreFront • • • •
Ability to aggregate existing on-premises virtual app and desktop
deployments into the new Workspace experience (cloud) • • • •
Industry-leading virtual app and desktop solution for Windows and
Linux •
Cloud-hosted desktop as a service (DaaS) capabilities to offload
management and maintenance •
Full support for on-premises app and desktop workloads on
any hypervisor, any public cloud–hosted workloads, or hybrid •
deployments

Centralized image management for streamlined operations and IT

productivity •
App Layering technology that simplifies application updates
across any hypervisor or cloud with 99.5% application •
compatibility

Largest library of supported peripherals including printers, audio

recorders, web cams, signature pads and more •
High-definition user experience from any device, over any
network, keeps users productive from anywhere •
Advanced monitoring and analytics including proactive
notification, alerts, and application probing to support site health •
Unified communications optimization that delivers bandwidth-
efficient, crystal clear voice, multimedia, and video •
Advanced security controls that enable admins to dynamically
record user sessions or watermark content for data loss •
prevention

Continued
 Citrix Workspace 6

Premium
Feature Description Essentials Standard Premium
Plus

Analytics

Analytics features included with Citrix Workspace

Basic usage metrics for Microapps, Content Collaboration, and

SaaS & Web apps; includes active users, top domains accessed, • • • •
top applications used, data download volume, and more

Analytics features available for purchase via add-on packages

Security analytics with continuous user risk assessment to

uncover and mitigate potential threats + +
Machine Learning (ML) models to compute user risk scores and
categorize users by risk level (High, Medium, Low) + + +
Anomaly detection to uncover common threats like ransomware,
malicious insiders, and account compromise + + +

Self-service search analytics + + +

Ability to quantify user experience (UX) into simple-to-understand
scores (Excellent, Fair, Poor) +
Sophisticated ML for tackling hard-to-uncover performance
bottlenecks +
Fast root-cause analysis with powerful custom self-service search
capabilities +

Continued
 Citrix Workspace 7

Premium
Feature Description Essentials Standard Premium
Plus

Workspace intelligence

Ability to allow end users to perform actions or gain insights from

legacy, on-premises, and SaaS applications directly within their • • •
Citrix Workspace

Low-code tooling to customize and streamline user workflows and

microapp creation • • •
Out-of-the-box templates for microapp actions within popular
SaaS applications • • •

Microsoft Teams integration with Citrix Workspace intelligence • • •

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