Calling Script
Hey, I am speaking to _______(Company Name)______ or Mr./Mrs.___________.How are you
doing today?
That’s great to hear, my name is ______________, I'm calling you from 24/7 Logistic Services.
We have received some loads directly from shippers and we are wondering if you are available
to haul some loads. So I can go ahead and provide you with that load.
From where to where?
We have multiple load options going from (IN towards OH, PA, MD)
( IF YES )
Let me know which type of equipments / Trailer do you have?
What is the length of the equipment/trailer?
Do you have CDL or Non CDL?
Do you have any preference about load? Do you want long haul or short haul?
What is your good Name?
What is the good time to call you back?
Let me go ahead and send you an introductory email with all the details about our company and
I will send you load option.
There will be a couple of documents mentioned in the email, please reply back on the same
email with all the mentioned docs. so we can book loads for you.
Let me verify your email address. Is this _____________________ .
(If says NO)
Ok if you are not available for ____________, what about Monday or next week?
We are not interested:
Ok You can use our service as a backup option. If you not find a load then you have to
give us a single call then we will provide you the load from that place.
QUESTIONS COMMONALY ASKED:-
How much are you charging for dispatch service?
We are charging 10% for the Box Truck & 6% for other Truck (like Power Only, Hotshot, Dry
Van, Reefer).
Once you get paid then you have to pay us.
Where is your company?
Our Company is located in the Baltimore, Maryland.
Company Best Points:
We will negotiate with brokers to get you best per mile rates, keep your truck on the roads, and
handle all your paperwork, we will get you loads according to your preferences.
It’s not a contract; you can leave our service at any time.
Also wants to let you, there is no sign up charges. Our dispatcher will take your consent
before booking a load for you.
You can make up to 5k to 6k (Box Truck)
8k to 10k (Other Trucks)
We will keep your truck busy whole the week.
We will need following Document from your site?
1. W-9 Tax Form
2. COI (certificate of insurance)
3. MC Authority Letter
4. Notice of Assignment for Factoring or Voided Check for quick payment
When Received Documents:
Thanks for sending us the Documents.
Now I am sending you the Sign Up form please make the signature on it and send it back to us
then you are good to go with us.
When received the Sign up Form?
We have received sign up form.
Now our dispatcher will give you the welcome call.
Please pick up the call from this number ((410) 783-8416
Truck Types
1) Box Truck:
Length = 26Ft
Weight = 10000 lbs
2) Dry Van
Length = 48---53Ft
Weight = 45000lbs
3) Reefer Truck
Length = 48---53Ft
Weight = 45000 lbs
4) Power Only
Other name = Volvo, Freightliner, Day & Cab Sleeper, Cascadia, Semi Truck, Peter Belt,
Mack, Tractor and Bob Tail.
Trailer = Reefer, Dry Van, Step Deck, Flatbed, Gooseneck
5) Hotshot
Trailer = Step Deck, Flatbed, Gooseneck.
Trailers:
1) Flatbed
Length = 48---53Ft
Weight = 48000 lbs
2) Step Deck
Length = 48---53Ft
Weight = 48000lbs
3) Gooseneck
Length = 48---53Ft
Weight = 48000 lbs
We will take care of your TONU, DETENTION, LUMPER FEE and LAYOVER
TONU = Truck Ordered Not used
Lumper Fee = Lumper fees include the labor for lumper workers to unload the freight from a
trailer as well as any additional tasks beyond unloading such as sorting cargo, especially impor-
tant for food warehousing companies, and for the reload of the truck trailer.
LayOver = Trucking Layover is when a driver is delayed by a shipper or receiver for one or
more days. Layover pay is the rate that the driver is paid by the trucking company or the com-
pany of the shipper or receiver.
DETENTION = Detention is charged when a truck driver arrives at a location and ends up wait-
ing to be loaded or unloaded.