Learning Support Materials

English for Speakers of Other Languages:

ESOL in Context Work and Study (National 4)

Student Notes
National 4 ESOL in Context Work & Study Student Notes Part 1

Publishing information

First edition
Published date: August 2007
Publication code: CB 3814

First Published 2007

Published by the Scottish Qualifications Authority

The Optima Building, 58 Robertson Street, Glasgow G2 8DQ
Ironmills Road, Dalkeith, Midlothian EH22 1LE

[Link]

The information in this publication may be reproduced in support of SQA

qualifications. If it is reproduced, SQA should be clearly acknowledged as the
source. If it is to be used for any other purpose, then written permission must be
obtained from the Assessment Materials and Publishing Team at SQA. It must
not be reproduced for trade or commercial purposes.

© Scottish Qualifications Authority 2007

Please note these materials have been repurposed for the new National
Qualifications - August 2015

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Contents

Talking about Page

1 Organisational skills and stationery 4

2 Long-term aims and short-term objectives 8
3 Learning how to learn 15
4 Computing skills 23
5 Review of lessons 1–4 27
6 Subjects 33
7 Further and Higher Education 39
8 Comparing education systems 44

Presentation skills

9 Presentation skills 49
10 Review of lessons 6–8 54

Work

11 Describing work; understanding situations 57

12 Opinions and arguments; questions and answers 62
13 Routine requirements and processes; requests;
telephone calls 66
14 Talking about work 71
15 Review of lessons 11–14 75
16 Messages; demonstrations/presentations 81
17 Advertisements and job descriptions; instructions 87
18 Requests; letters, e-mails, memos, etc 93
19 Letters; applications forms 98
20 Review of lessons 16–19 103

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Lesson
Talking about organisational skills and
01 stationery
Task: Talking about organisational
skills and stationery
Skill: Listening, Speaking, vocabulary relating to stationery
Reading grammar and spelling

Activity 1

Work with a partner and make a list of the things you keep in your bag to help
you with writing and school/college work.

Activity 2
Track 2

You are going to listen twice to a conversation between students.

(A) First listening: Listen and answer these four questions:

1 How many students are talking?

2 What are their names?
3 What are they talking about?
4 One of the students asks for the meaning of a word. What is the word?

(B) Second listening: Listen again and answer the following questions:

5 The student who starts the conversation is:

a Margaret b Susan c Mona

6 Susan does not like to go to Asda for her stationery because:

a Things are expensive there.

b They don’t have all the things she wants.
c It is not near her house.

7 Margaret thinks that the _________ ___________ and bound writing pads
are cheap.

Are these statements True (T) or False (F)? Circle your answer.

8 Mona thinks that you can get 10 pencils for 25 pence from Asda. T F
9 Pound Stretchers has cheap plastic folders. T F
10 Susan will start shopping for her stationery next week. T F

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 3

Here are typical items of stationery which students need for writing and their
school/college work. Work in small groups to match them to their names.

Write your answers in the table below.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15

1 2 3 4 5

6 7 8 9 10

11 12 13 14 15

a a diary b text correction fluid c a pencil case

d a notepad e a pen f ring binder
g dividers h a stapler i a highlighter pen
j a hole punch k a rubber l plastic pockets
m a sharpener n a bookmark o a ruler

All Photos © [Link]

1 Eric Delmar 7 Jeff Gynane 13 Libby Chapman

2 DSGPro 8 Rainforestaustralia 14 Amanda Rohde

3 James Ferrie 9 Christine Balderas 15 Ales Veluscek

4 Studioaraminta 10 Emily2k

5 Gerald Jones 11 Lai Leng Yiap

6 Emrah Turudu 12 © SQA

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 4

Now work in pairs to ask and answer the following questions. Write your answers
in the table below.

1 Which of the stationery items does your partner always keep in her/his bag?
Why?

2 Which ones does he/she keep at home? Why?

3 Which ones doesn’t she/he have at all? Why?

always has keeps at home doesn’t have

Activity 5

Your teacher will divide the class into teams to play a game to help you
remember the names and spellings of the words in Activity 3.

Each team has six questions to ask the other team. The team will score one point
if they get the answer right and another point if they spell the word correctly.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 6

Work in small groups to give suggestions for the following:

1 The importance of having highlighter pens and what you can use them for.

2 The best way to organise your worksheets into your ring binder.

Homework task

Study this example.

Text correction fluid such as Tippex is used for painting over a mistake you have
made with pens.
Write similar sentences about the following objects.

1 a ruler
2 a compass
3 Sellotape
4 a glue stick
5 Post-it notes
6 a bilingual dictionary

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Lesson
Talking about long-term aims and
02 short-term objectives
Task:
Skill: Speaking, Listening, vocabulary, grammar
Writing

Activity 1

Work with a partner to discuss these questions:

1 How long have you been learning English?

2 What is your main purpose (reason) for studying English?

Activity 2

Work with your partner to check if you both understand the meaning of these two
phrases:

1 Long-term aim

2 Short-term objectives

a Which one is general and takes a long time to achieve?

b Which one is specific and takes a short time to achieve?
c Which one should you consider (think about) first? Why?

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 3

Track 3

(A) First listening: Listen to a teacher giving her students advice about studying
English.

Listen then complete the following sentences:

1 The teacher is talking about:

a short-term objectives
b long-term aims
c long-term aims and short-term objectives

(B) Second listening: Listen again to answer the following sentences.

2 Before you start an English course you must consider:

a your learning objectives

b your main reason for learning English
c checking your mistakes

3 An example which the teacher gives for long-term aims is:

a studying chemistry at university

b practising using capital letters
c correcting mistakes

Are these statements True (T) or False (F)? Circle T or F.

4 The student had made 7 spelling mistakes. T F

5 Practising capital letters is an example of a short-term objective. T F

6 The teacher can now plan the topics and the skills the student
needs. T F

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 National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 4

Work in pairs to decide whether these students are talking about long-term aims
or short-term objectives.

I want to improve I need to describe

my writing to get a symptoms to the
better job. doctor.

1 2

I want to improve my I need to improve my

listening so that I formal writing skills in
can understand TV order to write letters to
news better. my daughter’s
3 4 teachers.

I need to improve my I want to study

reading in order to childcare at
read recipes. college.

5 6

I want to improve I need to improve my

my English to be able to speaking in order to
study at ask questions in the
university here. supermarket.

7 8

Write your answers here (use numbers):

Long-term aims
Short-term objectives

All Photos © [Link]

1 Soubrette

2 Soubrette

3 Jacques Crozier

4 Ian McDonnell

5 Phil Date

6 Anneke Schram

7 Jaymaal

8 Karim Hesham

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 5

In activity 3 (listening) the teacher talks about:

1 Purpose of learning English

2 Situations where people need to use English
3 Language skills people need to use for each situation

Here are some examples of purposes, situations and language skills. Work in
small groups to put each example under the suitable heading. Use a highlighter
pen to mark the phrases of each group first (a different colour for each group),
before you include them in the table.

1 filling in a job application form 2 speaking

3 to get a job as a hairdresser 4 reading motorway signs
5 listening 6 to pass the taxi driver exam
7 to study business and administration 8 reading
9 numeracy 10 vocabulary building
11 writing 12 chatting to a neighbour
13 to pass a citizenship test 14 writing a CV
15 to get a job as a nursery nurse 16 attending a job interview

Purposes of learning Situations you need to Language skills you

English use English need to use

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 6

Here are more purposes for studying English. Fill in the blanks with two more
suitable situations and language skills for the chef, studying Biology and
postman.

Purpose Situations Skills

To get a job as talking on the phone speaking, listening,
a receptionist arranging appointments reading and writing
taking telephone messages
giving directions

To be a chef ordering vegetables and vocabulary building,

meat listening, numeracy
______________________ ___________________

______________________ ___________________

To study biology taking notes listening, speaking

_____________________ __________________

_____________________ __________________

To be a postman
______________________ ___________________

______________________ ___________________

All Photos © [Link]

1 Norman Pogson

2 Kelly Cline

3 Nancy Louie

4Steve Snyder

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 7

Study these examples and then write two similar sentences about your own
short-term objectives for each one. Use in order to and so that.

Writing

1 I need to improve my writing in order to write letters to my daughter’s

teachers.

a I need to improve my writing in order to ________________________

b I need to improve my writing so that I can ______________________

Listening

2 I want to improve my listening so that I can understand TV news better.

a I want to improve my listening so that I can _____________________

b I want to improve my listening in order to _______________________

Reading

3 I need to improve my reading in order to read maps and street names better.

a I need to improve my reading in order to ________________________

b I need to improve my reading so that I can ______________________

Vocabulary

4 I want to improve my vocabulary so that I can describe symptoms to my

doctor.

a I want to improve my vocabulary so that I can ____________________

b I want to improve my vocabulary in order to _____________________

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Homework task

Think about a job or a course other than English which you want to do. Make a
list of the situations where you think you would need to use English for the
job/course you have chosen and the language skills you would need to use.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Lesson
Talking about learning how to learn
03 Learning strategies
Task:
Skill: Speaking, Reading vocabulary, spelling and grammar

Activity 1

(A) Work with a partner to discuss these two statements. Which one do you
agree with? Why?

a I would like my friend to give me a fish every day.

b I would like my friend to teach me how to fish.

(B) Match these two statements below with the two

sentences above.

1 I would like my teacher to teach me how to learn

English.
2 I would like my teacher to just teach me English. courtesy BTL

Activity 2

(A) Read the text on the next page to answer these two questions.

1 What is the text about?

2 Match each paragraph with one picture.

A B C D

paragraph 1 paragraph 2 paragraph 3 paragraph 4

3 What does each picture refer to?

All photos: © [Link]

A Olympus

B Christine Balderas

C James Pauls

D Sergey Kogun

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Listen every day to English. Listen to the radio from time to time. Do not worry
about the words which you do not understand. Listen carefully to the words which
you already know and that will help you to understand what the speaker is talking
about. You should also watch TV, go to the cinema or borrow videos or DVDs
from video rental shops. While watching, look carefully at the mouth of the
speaker. Observe how they talk focusing on stress and intonation. Try to repeat
what they are saying copying the stress and intonation.

Speaking is very important. It takes time to speak English well. Speak to as many
students as you can. You should always use what you have learnt. Do not worry
about making errors. We even make mistakes when we speak in our own
language. If you do not have someone to speak to in English at home, try to
speak as much as possible in the college or school during breaks and in the
classroom, especially when your teacher asks the class to work in pairs or
groups. Borrow some cassettes and try to repeat words and phrases after the
speaker to improve your pronunciation.

Read as many English books, newspapers and magazines as you can find. Read
what you are interested in. Do not interrupt your reading at each unfamiliar word
to use the dictionary. You do not need every word to understand the meaning of
what you read. Try to practise increasing your reading speed by using different
reading skills such as guessing meanings of new words, predicting and reading
groups of words together rather than focusing on single words. When you finish
reading, use a highlighter to highlight some useful words and phrases and record
them in your vocabulary notebook. Divide your notebook into sections (eg
shopping, health or education).

You can only improve your writing by using the words and phrases you have
learned. If you use the same words and sentences, which you know already, your
writing will not improve. Try to use some of the new words and phrases in your
writing. When you use them once or twice, you will remember them easily. Do not
forget to learn from your mistakes. If you do not know how to correct your
mistakes, ask one of the other students or your teacher.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

(B) Read the text again to answer the following questions.

4 When you watch TV observe how the speaker uses their:

a mouth
b eyes
c vocabulary

5 You can only improve your writing by:

a watching TV
b listening to the radio
c using the words and phrases you have learned

(C) Are these statements True (T), False (F) or Doesn’t say (DS)? Circle your
answer.

6 It takes a little time to speak English well. T F DS

7 Watching a video can help you improve your T F DS

pronunciation.

8 Your vocabulary notebook should be divided into T F DS

sections.

9 If you do not understand what kind of mistake you have T F DS

made, you should always ask your teacher.

10 Reading groups of words together increases your reading T F DS

speed.

(D)

11 Find a word in Paragraph 1 which means the opposite of carelessly.

12 Find a word in paragraph 2 which means mistakes.

13 Find a word in Paragraph 3 which means guess what will happen next.

14 Find a word in Paragraph 4 which means get better.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 3

Work with a partner and study these two examples taken from the text.

1 Speak to as many students as you can.

2 Try to speak as much as you can.

Make some sentences using as many as and as much as.

1 Listen / pop songs___________________________________________

2 Use / new words____________________________________________

3 Use / reading skills__________________________________________

4 Write / different topics_______________________________________

5 Increase / your reading speed_________________________________

6 Speak / English ____________________________________________

7 Watch / TV________________________________________________

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 4

1 Work in small groups to complete the following table with the learning
strategies suggested in the text for improving listening and speaking.

Listening Speaking

2 Work in small groups to complete the following table with the learning
strategies suggested in the text for improving reading and writing.

Reading Writing

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 5

Write sentences explaining some of the above learning strategies. For example:

I am going to listen to the radio as much as possible so that I can improve my

listening skills.

Activity 6

Work on your own and choose one learning strategy for each language skill,
which you would like to try using from now on. Then discuss your strategies with
a partner.

Listening:___________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________

Speaking:___________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________

Reading:____________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________

Writing:_____________________________________________________
___________________________________________________________
___________________________________________________________
___________________________________________________________

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 7

Here is a learning strategy, which you can use to practise learning how to spell
words. Your teacher will explain to you how to use the spelling worksheet below.
Look Say Cover Write Check

A B C D E

All photos: © [Link]

A Cristian Ardelean B James Pauls C James Paws D studioaraminta E Tatiana Popova

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Homework task
Learn how to spell these words:

1 predict
2 unfamiliar
3 section
4 observe
5 focus
6 borrow
7 carefully
8 guessing
9 rental
10 divide

Use the spelling practice sheet on page 21.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Lesson
Talking about computing skills
04 Learning strategies
Task:
Skill: Speaking, Writing, vocabulary and grammar
Listening, Reading

Activity 1

Work with a partner to discuss the following questions.

Have you ever used a computer?

Do you have a computer at home?
What do you use it for?

Activity 2

Work in small groups to match the objects with their names.

A C
B D E

F G
H I J

K L M N O

Write your answers in the table below. The first answer has been done for you.
1 printer B 2 webcam 3 scanner 4 mouse 5 keyboard
6 headset 7speakers 8 monitor 9 floppy 10 laptop
disk
11digital 12 CD 13 memory 14 CPU 15 telephone
camera stick line
All photos: © [Link] (Except B, D, H,and I – Courtesy of BTL) A Krzysiek_z_poczty C Michal Rozanski E Stas Perov F Matjaz Boncina G
Aleksandar Kolundzija J Norma Zaro K Costin T L Michael Civ M Tatiana Popova N Ed Hidden O Olivier Blondeau

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 3

Work with a partner and ask her/him the following questions. Write your partner’s
answers in the table below.

1 Which of the hardware parts do you have at home?

2 Which of the hardware parts do you know, but you have never used?
3 Which of the hardware parts do you not know what you can do with?

1 Which of the hardware 2 Which of the hardware 3 Which of the hardware

parts do you have at parts do you know, but parts do you not know
home? you have never used? what you can do with?

Activity 4

1 Your teacher will divide the class into 4 groups to play a game about the
hardware parts from Activity 2. Your teacher will explain to you how to play
the game.

2 Draw a line to match the word to its meaning.

1 capture a keep
2 transmit b change
3 store c information
4 designed d send
5 convert e made
6 data f take
7 image g picture

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 5

Work with a partner to talk about the internet. Ask each other the following
questions:

1 Do you use the internet?

2 What do you use it for?

Activity 6
Track 4

(A) First listening.

1 The conversation is about:

a how to use the computer

b how to use the internet
c Sanchez’s computer

(B) Listen again to answer the following questions.

2 Lang is not happy because:

a he is mad
b he has a problem with his computer
c he has a problem with Internet Explorer

3 Sanchez is interested in learning:

a how to use the internet

b how to use the college / school computer room
c how to use the Bank of Scotland website

(C) Are these statements True (T) or False (F)? Circle your answer.

4 To use the internet your computer needs to be connected to T F

a telephone line.

5 A browser is a program, which helps you to store T F

information on the computer.

6 Lang wants to teach Sanchez how to use the internet:

a at his home
b at the college
c at Sanchez’s home

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 7

Here is some information about Brazil taken from the BBC News website. Use
the notes to write a short paragraph about Brazil. The website address is:

[Link]

FACTS
Full name: Federative Republic of Brazil
Population: 182.8 million (UN, 2005)
Capital: Brasilia
Largest city: Sao Paulo
Area: 8.55 million sq km (3.3 million sq miles)
Major language: Portuguese
Major religion: Christianity
Life expectancy: 66 years (men), 74 years (women) (UN)
Main exports: Manufactured goods, iron ore, coffee, oranges,
other agricultural produce
International dialling code: +55

Homework task

Visit the following website, which includes words and phrases translated from
English into other languages. Find your language and learn some new words
about computing skills.

[Link]

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Lesson
Review of lessons 1–4
05
Task:
Skill: Speaking, Writing, vocabulary, grammar and
Reading pronunciation

Activity 1

Work with a partner to ask each other if you remember the topics of the first four
lessons.

Activity 2

(A) Work in small groups to match the words we use when we talk about the
internet.

1 visit a the computer

2 search b the website address
3 shut down c my e-mail
4 type in d Explorer
5 check e the internet
6 Internet f their website

(B) Complete the following sentences with the phrases from the table above.

1 Remember to___________________________________ when you finish.

2 You must ______________________________first to get to their website.

3 Can I ________________________to see if they have sent me a message?

4 Why don’t you____________________________? You might find what you

are looking for.

5 They have a lot of information about their company on the internet. You
should_______________________.

6 ______________________________________ is a popular web browser.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 3

Find the following words in the grid. Use a highlighter to mark the letters of the
words. The words run from:
 left to right
 right to left
 top to bottom
 bottom to top
 diagonally from top to bottom
 diagonally from bottom to top

BOOKMARK COMPASSES DIVIDERS

FOLDER GLUE HIGHLIGHTER
NOTEPAD PAPER RUBBER
RULER SELLOTAPE SHARPENER
STAPLER STATIONERY TIPPEX

STATIONERY

S N D Q Q R U B B E R E R W Y

R H G A D W A F S G E U E Y Q

T Z A X P R M N J F L I T N U

C I P R U E S G D E P P H Q M

J G P X P H T I R Y A A G N N

K D B P S E V O R K T P I I Z

E U L G E I N E N R S E L O I

V I N S D X N E E B T R H I J

X J C E H O M D R O B J G V C

Q J R T I W L A G O F O I A M

H S G T H O Q I X K S L H N R

S R A H F Q U R O M A C B W L

P T T A U C O M P A S S E S J

S E L L O T A P E R E I U N G

Q I V U Y E E G J K P F P C N

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 4

(A) Study the following example:

Student A: I need to improve my speaking.

Student B: Speak as much as you can

Now complete the sentences with a suitable phrase from the following.

as much as as long as as often as

as fast as as many as as soon as

1 How long should I take to finish the exercise?

You should ___________________________________want.

2 How many words should I use?

Use ________________________________________want.

3 Oh! We are going to miss the bus.

We should __________________________________we can.

4 How soon can you give me back the book you borrowed?

I’ll __________________________________________can.

5 Can we use the computer room?

Use _______________________________________need.

6 I haven’t got time to finish reading the story.

Read _______________________________can.

(B) Your teacher will show you the words and phrases you should stress. Listen
and repeat. Then work in pairs to do the activity orally.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 5

Work with a partner to check the difference between these two phrases:

 long-term aims
 short-term objectives

Which is general and takes a long time to achieve, and which is specific and
takes a short time to achieve?

Work with a partner to complete the table below with these sentences.

1 I need to practise how to spell the days of week, months and seasons.
2 I want to improve my English.
3 I want to speak English fluently.
4 I want to learn how to pronounce correctly sh and ch.
5 I’m interested in improving my overall reading.
6 I need to learn how to write a formal letter to ask for a job application form.
7 I want to improve my pronunciation of plurals.
8 I want to improve my spelling of irregular past verbs.
9 I’m interested in learning how to ask questions for all situations at work.

Long-term aims (general) Short-term objectives (specific)

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National 4 ESOL in Context Work & Study - Student Notes Part 1

Activity 6

1 Work with a partner to discuss these questions:

a Have you ever made an action plan to do or improve something?

b Did you succeed or fail?
c How did you feel when you succeeded/failed?

2 Here is an action plan of a student who is interested in improving his English.

Read the action plan to fill in the gaps with the missing phrases.

do not worry/a sales assistant/new words/This week/should speak/for me

My purpose for learning English

I am studying English because I want to work as_____________ at some point in
the future. Listening, speaking, reading and writing are all important__________.
My action plan is as follows:

Things I am good at
I am very good at reading and I___________ about new words when I read.

I always practise how to spell new words.

I always write_______________ in my vocabulary notebook.

Things I need to improve

I need to improve my speaking. I_______________ more in class and outside
class.

I also need to organise my vocabulary notebook.

________________I want to practise writing formal letters asking for information.

Things I need to buy

I need to buy a bilingual dictionary and plastic pockets to keep my worksheets
tidy.

3 Write your action plan on a piece of paper using the framework below. Show
your action plan to another student and invite them to ask you questions
about it.

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National 4 ESOL in Context Work & Study - Student Notes Part 1

1 My purpose for learning English

2 Things I am good at:

1
2
3

3 Things I need to improve:

1
2
3

4 Things I need to buy:

1
2
3

Homework task

Make a list of the subjects which you studied at school and the subjects which
you are studying now.

© Scottish Qualifications Authority 32