PHASE 1: IT + Networking Foundations (Weeks 1- 4)
Goal: Understand how systems & internet actually work
What to learn
● How internet works (IP, DNS, DHCP)
● What is OS (Windows/Linux basics)
● Basic networking (LAN, WAN)
● How software & systems fail
Free Resources
🎥 freeCodeCamp (Search: IT fundamentals)
🎥 Jeremy’s IT Lab (Best for networking)
📘 Microsoft Learn (Windows basics)
🛠️ Cisco Packet Tracer (practice networks)
PHASE 2: Technical Support Skills (Weeks 5 - 8)
For: Technical Support Engineer / IT Help Desk
What to learn
● Troubleshooting mindset (step-by-step fixing)
● Common issues (internet, slow PC, login errors)
● Basic command line (ping, ipconfig)
● Customer communication
Free Resources
🎥 YouTube: “IT support troubleshooting scenarios”
📘 Microsoft Learn
🎥 Mock support calls (search on YouTube)
PHASE 3: Get Your First Job (Weeks 9 - 10)
Goal: Enter IT (don’t wait to be perfect)
What to do
● Create resume (focus: troubleshooting + networking basics)
● Apply for:
○ Technical Support Engineer
○ L1 Support
○ IT Help Desk
PHASE 4: Certification + Skill Upgrade (Weeks 11 - 16)
Goal: Move beyond support
What to learn
● Deep networking concepts
● Routing & switching basics
● Real-world network setup
Certification
📘 CCNA
Free Resources
🎥 Jeremy’s IT Lab (full CCNA free course)
🛠️ Cisco Packet Tracer (practice labs)
PHASE 5: Cloud Transition (Weeks 17 - 22)
For: Cloud Engineer roles
What to learn
● Cloud basics (compute, storage, networking)
● IAM (permissions, roles)
● How apps run on cloud
Free Resources
🎥 AWS Skill Builder
📘 Microsoft Learn
🎥 freeCodeCamp (AWS full course)
PHASE 6: DevOps Basics (Weeks 23–28)
For: DevOps Engineer
What to learn
● Linux basics
● CI/CD concepts
● Monitoring & deployment
Free Resources
🎥 freeCodeCamp
📘 Linux basics (YouTube)
🛠️ GitHub (basic usage)
PHASE 7: Build Proof (VERY IMPORTANT)
No proof = no growth
Do this (FREE):
Create:
● 2 network setups (Packet Tracer)
● 1 cloud architecture (basic AWS setup)
● 1 troubleshooting case study
Publish on:
● LinkedIn
ROLE → SKILL MAP (Quick Cheat Sheet)
Role What matters most
Technical Support Troubleshooting + communication
Network Engineer Networking + CCNA
Cloud Engineer Cloud + architecture basics
DevOps Engineer Systems + automation basics
Final Reality Check
● Entry (Support): ₹2.5L – ₹8 L
● 1 - ;2 years: ₹10 L – ₹15L
● Cloud / DevOps: ₹12L – ₹25L+
Truths:
● No coding = easy entry (but not easy growth)
● Communication = your biggest advantage
● Certifications help… but skills matter more
● AI won’t replace you… if you can solve real problems