Module 3: Travel Formalities
Study Check 3.1 (Travel Documents)
Select the best answer.
Which is an official form of personal identification?
a. APIS
b. Passport
c. Visa
d. ICVP
Country of origin is a term used to describe where a journey ends. TRUE or FALSE?
a. True
b. False
Passports are normally valid for more than ten years. TRUE or FALSE?
a. True
b. False
Which document is equivalent to an entry visa?
a. A passport
b. A health certificate
c. An electronic travel authorization
d. None of the above
Which is a feature of a machine-readable passport?
a. An electronic chip with the holder's personal data
b. The issuing country's electronic signature
c. Hard-coded data about the holder
d. An image of the holder's fingerprints
Which travel document must be issued by an immigration office?
a. Passport
b. Visa
c. Vaccination Certificate
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d. Electronic Travel Authorization
The traveler must first secure a valid passport before applying for an entry visa. TRUE or FALSE?
a. True
b. False
TWOV (Transit Without Visa) is the term used to refer to those passengers who are permitted to
make a flight connection at an airport without having to obtain a visa. TRUE or FALSE?
a. True
b. False
Which is always TRUE about Electronic Travel Authorizations (ETAs)?
a. Holders require a visa for transit purposes only
b. They are issued by a visa office
c. Holders do not need to travel with a passport
d. They permit the holder to enter an ETA country
A Schengen visa allows passport free travel between which participating countries in which
region?
a. Asia
b. North America
c. Africa
d. Europe
Study Check 3.2 (Health & Preventative Measures for Travelers)
Travelers should always drink tap water. TRUE or FALSE?
a. True
b. False
(b) False. Travelers should drink bottled mineral water or purified water only.
Pregnant women are vulnerable to diseases like malaria and cannot be given certain
immunizations. TRUE or FALSE?
a. True
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b. False
A normal body temperature is 98.6°F or 37°C. TRUE or FALSE?
a. True
b. False
Good health and medical kits should contain which of the following:
a. A sewing kit
b. An eye glass prescription
c. Sterile syringes
Vaccinations should be planned for since some must be given up to one__________ before
departure.
a. Week
b. Year
c. Month
Which is a basic rule for keeping healthy while traveling?
a. Eat and drink whatever you like
b. Take your own food
c. Visit the dentist
A vaccine may be recommended or required to protect travelers from which contagious
disease?
a. Malaria
b. Cholera
c. Ebola
d. Yellow fever
How do travelers become sick with yellow fever?
a. From drinks with ice cubes
b. From mosquito bites
c. From eating eggs
d. From unwashed salad
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Study Check 3.3 (Taxes, Customs, and Currencies)
Choose the best answer.
All taxes relating to air travel are collected at airports. TRUE or FALSE?
a. True
b. False
(b) False. Only some are collected at airports.
All taxes relating to air travel collected by travel agents are recorded on the
passenger's__________ .
a. receipt
b. ticket
c. insurance policy
Import and export regulations are established and monitored by the state's “Customs” office.
TRUE or FALSE?
a. True
b. False
When is duty charged to travelers?
a. On goods purchased in duty free airport shops while in transit between flights
b. On goods purchased and paid for in a foreign currency using an exchange rate
c. When a traveler exits or enters a country with an excess quantity of goods
d. When paying for store merchandise or goods with a prepaid travel card
Which is TRUE?
a. Insurance replaces prepaid travel cards if they are stolen or lost
b. Airport taxes are normally charged and paid in the local currency
c. Credit cards do not apply an exchange rate on purchases made in foreign currency
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Study Check 3.4 (Timatic Solutions)
The information in Timatic's passport section describes the following for each country listed:
which citizens require a passport; who is exempt; how long a passport must be valid; passport
regulations relating to children; warnings of citizens who may be refused entry; any other
related matters. TRUE or FALSE?
a. True
b. False
Timatic's health section describes only compulsory vaccinations. TRUE or FALSE?
a. True
b. False
(b) False. Timatic also indicates any recommended vaccinations.
Timatic's entry for the health regulations for Denmark states: “No vaccinations are required to
enter Denmark from any country”. TRUE or FALSE?
a. True
b. False
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The Brunei Darussalam tax referred to in Figure 3.4.13 is described in Timatic as:
a. An airport improvement fee
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b. A security fee
c. A Passenger Service Charge
The tax amount referred to in Figure 3.4.13 and charged to passengers departing from Brunei
International Airport to Sydney, Australia is:
a. Five Brunei Dollars (BND 5.)
b. Twelve Brunei Dollars (BND 12.)
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c. The tax does not apply.
In Figure 3.4.14, which one of the following groups is NOT exempt from Mexico's International
Airport Departure Tax/Tourism Tax?
a. Children under two years
b. Nationals of Ecuador holding a diplomatic passport
c. Nationals of Canada holding a diplomatic passport
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Nigeria's local currency is known as the Naira (NGN). TRUE or FALSE?
Currency rules
Currency Import regulations
Local currency (Nigerian Naira-NGN) up to NGN 5,000.- in banknotes and if declared upon
arrival.
Foreign currencies for an unlimited amount, if declared upon arrival.
Currency Export regulations
Residents local currency (Nigerian Naira-NGN) up to NGN 5,000.- in banknotes. Foreign
currencies up to USD 5,000.-. Exceeding amounts must be declared upon departure.
Non-residents local currency up to NGN 5,000.- in banknotes if declared upon departure.
foreign currencies up to the amounts imported and declared on arrival.
a. True
b. False
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All foreign currency taken into Gabon must be declared to the Customs authorities. TRUE or
FALSE?
Currency rules
Currency Import regulations
Local currency (CFA Franc-XAF) and foreign currencies no restrictions if declared on arrival.
Currency Export regulations
Residents
– Tourist trips local currency (CFA Franc-XAF) and foreign currencies up to XAF 200,000.- or
equivalent.
– Business trips local currency or foreign currencies XAF 25,000.- per day with a maximum of
XAF 500,000.-, or equivalent.
Non-residents
– Local currency and foreign currencies up to XAF 200,000.- or equivalent, or up to the amounts
imported and declared.
a. True
b. False
(b) False. No limits exist on the import into Gabon of foreign currency. But all foreign
currencies imported must be declared on arrival.
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India's local currency is the U.S. Dollar. TRUE or FALSE?
Currency rules
Currency Import regulations
1. Local currency (Indian Rupee-INR) up to max. INR 25,000.-.
a. not allowed for nationals of Bangladesh or Pakistan residing outside India;
b. if arriving from Bhutan or Nepal, only currency notes in denominations of max. INR 100,- are
allowed.
2. Foreign currencies unlimited. However, amounts exceeding USD 5,000.- (or equivalent) in
cash, or USD 10,000.- (or equivalent) in traveler's cheques must be declared.
Foreign currencies include currency notes, traveler's cheques, cheques, drafts etc. (Re)exchange
only through banks and authorized money exchange points.
Currency Export regulations
1. Local currency (Indian Rupee-INR) up to max. INR 25,000.-.
2. Foreign currencies up to the amount imported and declared.
Foreign currencies include currency notes, traveler's cheques, cheques, drafts etc. (Re)exchange
only through banks and authorized money exchange points.
a. True
b. False
(b) False. It is the Indian Rupee.
Study Check 3.5 (Travel Insurance)
Travel insurance will reduce the traveler's risk.
a. health
b. financial
c. safety
d. cancellation
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Which medical service is normally most expensive?
a. Medication or drugs
b. Ambulance transportation
c. Hospitalization
d. Examination by a doctor
A cruise line's insurance product normally offers better coverage than an independent travel
insurance company. TRUE or FALSE?
a. True
b. False
Travel insurance is purchased to__________ .
a. eliminate the need for a visa to enter a foreign country
b. avoid the risk of absorbing high medical costs when traveling
c. reduce the cancellation penalty on restrictive air fares
d. pay for the cost of the trip and personal needs while traveling
Which is true in every jurisdiction?
a. Travel agencies cannot sell travel insurance products to their customers.
b. Travel agency customers cannot buy travel services without insurance.
c. Travel agencies must include insurance in every travel product sold.
d. Travel professionals must describe the benefit of travel insurance to customers.
e. The travel agent must comply with the relevant laws and regulations in their jurisdiction
regarding sale of travel insurance.
A deductible or excess is__________ .
a. a loss or risk not covered by the travel insurance policy
b. a risk that is included for coverage in the insurance policy
c. the maximum paid by the insurance company for a loss
d. the amount of expenses that must be paid out of pocket by the customer before an
insurer will pay any further expenses
The payment made by the customer for insurance coverage is known as:
a. A benefit
b. A claim
c. A premium
d. A rider
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What is a pre-existing condition?
a. The deadline for submitting an insurance claim
b. The addition of a new insurance benefit to a policy
c. A health problem existing before buying insurance
d. A description of insurance coverage in a policy
Which is normally not covered by standard travel insurance plans?
a. Medical coverage
b. War or terrorism coverage
c. Cancellation coverage
d. Loss or delay of baggage
Which is a feature of Trip Cancellation Insurance?
a. Coverage for interruptions due to a flight cancellation
b. Coverage for emergency medical care expenses
c. Coverage for cancellation penalties due to illness
d. Coverage for elderly persons over 79 years
Persons aged between years are eligible for explorer or backpacker insurance.
a. 18 and 55
b. 25 and 81
c. 18 and 35
d. 18 and 30
e. Age limits vary from insurer to insurer
The insurance claim process is between the insurance company and the__________ .
a. travel agent professional
b. insured traveler
c. transportation company
d. traveler's lawyer
When customers decline to purchase insurance, what form is signed?
a. booking form
b. customs declaration
c. check
d. waiver
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Review Questions
Unit 3.1
A passport is an official document that may (under certain conditions) allow citizens of one
country legal entry into another. TRUE or FALSE?
a. True
b. False
(a) True. A passport is also used as a means of identification.
Joint passports are issued for friends traveling together. TRUE or FALSE?
a. True
b. False
(b) False. Joint passports are only issued to family members.
Schengen area is founded on an agreement by a group of European countries that abolished
passport and immigration controls for travel within and between these countries. TRUE or
FALSE?
a. True
b. False
(a) True. The member countries are: Austria, Belgium, Czech Republic, Denmark, France,
Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Lithuania,
Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain,
Sweden, Switzerland and Liechtenstein.
A passport is normally valid for:
a. 4 years
b. 10 years
c. 20 years
Other travel documents that can be used instead of passports are:
a. Identification cards
b. Visas
c. Health certificates
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Which is required before applying for a visitor visa?
a. An interview with the issuing office
b. An electronic travel authorization
c. A valid passport
Unit 3.2
Yellow fever vaccination is specifically required in normal travel and is only necessary for certain
countries. TRUE or FALSE?
a. True
b. False
(a) True. Other recommended vaccinations include those for infectious diseases such as
Hepatitis and Poliomyelitis, but do not require the issue of a health certificate.
Travelers are exposed to potential medical problems due to extremes of temperature, altitude
or motion; diseases and illnesses caused by unsanitary conditions; simple cuts, bites or
scratches. TRUE or FALSE?
a. True
b. False
In hot weather travelers should take care to drink plenty of water. TRUE or FALSE?
a. True
b. False
(a) True. It can be dangerous for a traveler to become dehydrated.
At high altitudes water boils:
a. In 10 minutes
b. At a lower temperature
c. At a higher temperature
Failure to obtain a required compulsory vaccination and health certificate before traveling to
another country may result in a passenger:
a. Being deported or quarantined
b. Needing to pay a fine
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c. Having to remain at the arrival airport
Unit 3.3
Which form of payment records and controls spending?
a. Prepaid travel cards
b. Credit cards
c. Cash
When paying by credit card abroad, it is best to pay for merchandise in the home currency.
TRUE or FALSE?
a. True
b. False
Which state or country agency regulates what travelers can bring into or out of a country?
a. Customs
b. Duty free shops
c. Immigration
Duties collected at the airport are a direct source of revenue for .
a. governments
b. airports
c. airlines
Which is a feature of prepaid travel cards?
a. It can cover purchases made in one currency
b. It debits the holder's bank account per purchase
c. It allows the holder to withdraw cash
d. It expires when funds are totally consumed
Unit 3.4
The agent must explain all travel document requirements to each passenger. TRUE or FALSE?
a. True
b. False
(a) True. A receipt may further clarify booking conditions.
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Timatic only supplies information for international passengers traveling by air. TRUE or FALSE?
a. True
b. False
Passport exemptions list that do not need to show a passport to enter a country.
a. Nationals
b. Airlines
c. Travel documents
Which information must be provided to determine health requirements for entry to a
destination country?
a. Visitor passport nationality
b. Intermediate connecting cities before arrival at the destination
c. Delivering airline and flight information
For international travel to Rome with a same-day connection in Milan, baggage must be cleared
in Rome. TRUE or FALSE?
a. True
b. False
Timatic describes the country's regulations governing the following documents and formalities:
passports; visas; health; airport tax; customs and currency. TRUE or FALSE?
a. True
b. False
In addition to country listings, Timatic provides travel agents and airline staff with up-to-date
general information relating to:
a. The twenty most popular destinations
b. Climate
c. International health regulations and general health information
What information is found in the passport section of TIMATIC?
a. Which citizens, intending to travel to another specified country, do or do not require a
passport or other equivalent identity document
b. The amount of foreign currency a traveler is permitted import
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c. The cost of obtaining a passport
What information is found in the visa section of TIMATIC?
a. The cost (if any) of the visa
b. Nationals who do not require a visa to enter a particular country
c. Visa requirements for merchant seafarers
What information is found in the health section of TIMATIC?
a. Vaccinations that are either required or recommended before traveling to a particular
country
b. The nearest travel clinic offering a vaccination service
c. General travel advice
Unit 3.5
Why should travel professionals sell travel insurance to their customers?
a. Insurance reduces the risk of accident for travelers
b. Insurance protects travelers from unplanned emergencies
c. Insurance covers every risk or loss while traveling
d. Insurance allows travelers to change their travel plans
What type of medical treatment has the highest cost?
a. Air ambulance service
b. Hospitalization
c. Flu medication
d. Gastrointestinal treatment
A claim should be submitted within .
a. 90 days of leaving home
b. 90 days of an accident
c. 90 days of returning home
d. 90 days of leaving a hospital
Travel insurance plans sold by tour operators normally do not include insurance coverage.
a. Hospital Medical
b. Trip Cancellation
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c. Third Party Cancellation
d. Baggage loss
Which document confirms that a travel agency customer has refused to buy travel insurance?
a. An insurance application form
b. An insurance policy
c. An insurance declaration form
d. An insurance claim form
What documents must be submitted together with the insurance policy when making an
insurance claim?
a. Receipts for emergency purchases
b. Copies of travel reservations
c. A passport and destination visa
d. A confirmation of coverage form
Insurance companies pay commission to travel agencies that sell their insurance products. TRUE
or FALSE?
a. True
b. False
Medical Hospital insurance coverage includes treatment for injuries caused by bungee jumping
and deep sea diving. TRUE or FALSE?
a. True
b. False
What reference number is quoted in all correspondence between the insured customer and the
insurance company?
a. The credit card number
b. The passport number
c. The reservation booking number
d. The insurance policy number
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