Consumer Rights Questionnaire
Name: ___________________________ Age: _______________ Gender: ___________________
Yes No
1. Do you know about consumer rights prevailing in our country?
2. Do you know where to file a complaint if you consumer rights have been
violated? If so, specify.
Yes No
3. Would you report unfair trade practices?
4. If you’ve seen a misleading Ad, would you report it to an authority?
Yes No
5. What quality marks do you think a consumer should look for when they’re
purchasing a product?
6. Have you ever been charged more that MRP? If so, what did you do?
7. Have you been forced by a seller to buy any brand of product, not because Yes No
other brands weren’t available?
8. Have you ever filed a complaint to the consumer court?
Yes No
Yes No
9. If you or someone you know has done so, were they compensated?
10. Do you know where your closest consumer forum is? If so, specify.
Yes No
11. If you have purchased a defective product, was it refunded/replaced?
Yes No
12. Do you think that the present set of Consumer Rights is enough to prevent
exploitation in the market?
Yes No
13. Do you think there are any shortcomings with the present system? If so,
specify.
Yes No
14. Do you think enough people have a proper understanding of Consumer Rights?
Yes No
15. Finally, how do you think awareness can be increased?