Medical Billing – Easy Notes for
Beginners
Medical Billing – Easy Notes for Beginners
Medical Billing
Medical billing is the process of entering a claim into the system and submitting it to the
insurance company to receive payment for healthcare services.
RCM (Revenue Cycle Management)
Steps to get money from the patient’s visit — from start to finish.
Medicare
Health insurance from the government for old people (65+) or disabled people.
Medicaid
Health insurance from the government for poor or low-income people.
Commercial Payer
Private insurance companies like Aetna, Cigna, or Blue Cross.
PR (Patient Responsibility)
Money the patient has to pay. Insurance doesn’t pay this part.
Locum Tenens
A physician, nurse, or other healthcare professional who temporarily fills in for another
professional who is absent due to vacation, illness, or other reasons.
Referral
A doctor sends you to another doctor or specialist (like a heart doctor). Some insurances
need this.
Authorization
Permission from the insurance company to get a service or test.
Prior Authorization
Getting permission from insurance before service, test, or treatment.
Example: Doctor asks insurance before an MRI.
Retro Authorization
Permission from insurance after service was given.
Example: Emergency surgery approval requested afterward.
Insurance Plans
HMO Plan
● Need referral
● Must use network doctors
● Lower cost
● No payment if out of network
● Need permission for tests
PPO Plan
● No referral needed
● Can go out of network
● More freedom
● Higher cost
● Bigger network
EPO Plan
● Use network doctors only
● No referral needed
● No out of network care
● Emergencies allowed
● Lower cost
POS Plan
● Mix of HMO and PPO
● Referral needed sometimes
● Can go out of network
● Pay more outside
● Choose per visit
Basic Terms
Claim
A bill sent to the insurance company.
Coding
Changing doctor’s work into number codes (like 99213).
Modifier
Extra number or letter added to a code for more details.
CPT Code
Code showing what the doctor did (check-up, surgery).
In-Network
Doctor works with your insurance; you pay less.
Out-of-Network
Doctor does not work with your insurance; you pay more.
Premium
Money you pay monthly to keep insurance.
Hospice
Care for very sick people near end of life.
Out-of-Pocket
Money you pay yourself, not insurance.
Capitation
Doctor paid fixed amount monthly regardless of visits.
Medical Necessity
Doctor must prove why test or treatment is needed.
Insurance Payment Terms
Deductible
Amount you pay before insurance starts to pay.
Copay
Small fee you pay at doctor’s office.
Coinsurance
Percentage you pay after deductible.
Allowed Amount
Max price insurance will pay.
Write-Off
Part doctor agrees not to collect.
Denial
Insurance refuses to pay claim.
Rejection
Claim returned due to errors or missing info.
Appeal
Request to insurance to review denied claim.
Other Important Terms
Clearinghouse
Service that checks and sends claims to insurance.
Superbill
Paper listing patient’s services and codes.
CMS-1500
Form doctors use to bill insurance.
UB-04
Form hospitals use to bill insurance.
EOB (Explanation of Benefits)
Statement showing insurance payments and patient charges.
ERA (Electronic Remittance Advice)
Digital version of EOB.
NPI (National Provider Identifier)
Unique ID for healthcare providers.
POS Code (Place of Service)
Code showing where care happened.
Revenue Code
Code explaining type of service.
HCPCS Code
Code for medical items like crutches, drugs.
ICD Code
Code for illness or diagnosis.
Fee Schedule
List of service costs.
Patient Statement
Bill sent to patient showing amount owed.
Balance Billing
Doctor asks patient to pay more than insurance allowed.
Timely Filing Limit
Deadline to send claim to insurance.
Authorization Number
Number showing service approval.
Preventive Care
Care to stop sickness before it starts.
Inpatient
Patient stays overnight in hospital.
Outpatient
Patient goes home same day.
Telehealth
Doctor visit by video or phone.
DME (Durable Medical Equipment)
Medical items used at home (walkers, oxygen).
Home Health
Care provided at patient’s home.
Lab Billing
Billing for blood or urine tests.
Mental Health
Care for emotional or psychological problems.
Split Claim
Bill divided into parts (different dates or providers).
Bundled Payment
One payment for many services together.
Global Period
Time after surgery when follow-ups are included.
Provider Contract
Agreement between doctor and insurance on payment.
Network
Group of doctors and hospitals working with insurance.
Guarantor
Person responsible for paying the bill.
Coverage
Services insurance will pay for.
Limitations
Services insurance will not pay for.
Copay Card
Card that helps lower copay cost.
Case Management
Team organizing patient care.
Diagnosis
Name of illness or condition.
Treatment
What doctor does to fix illness.
Service Date
Date patient got care.
Authorization Required
Insurance must approve care before given.
Top 50 Medical Billing Abbreviations with Simple Definitions
● DOS – Date of Service: The day a patient gets care.
● DOB – Date of Birth: Patient’s birth date.
● DX – Diagnosis: Medical condition.
● TX – Treatment: Doctor’s care.
● CPT – Current Procedural Terminology: Codes for services.
● ICD – International Classification of Diseases: Codes for illnesses.
● HCPCS – Healthcare Common Procedure Coding System: Codes for supplies and
some services.
● HCFA – Health Care Financing Administration: Old name for CMS-1500 form.
● CMS – Centers for Medicare & Medicaid Services: Government agency.
● EOB – Explanation of Benefits: Statement of insurance payments.
● ERA – Electronic Remittance Advice: Digital EOB.
● NPI – National Provider Identifier: Unique provider ID.
● PTAN – Provider Transaction Access Number: Medicare provider ID.
● TIN – Taxpayer Identification Number: Employer or provider tax ID.
● EIN – Employer Identification Number: IRS business ID number.
● LCD – Local Coverage Determination: Medicare’s local coverage rules.
● NCD – National Coverage Determination: Medicare’s national coverage rules.
● PPO – Preferred Provider Organization: Flexible insurance plan.
● HMO – Health Maintenance Organization: Insurance requiring network doctors.
● EPO – Exclusive Provider Organization: Only network doctors covered.
● POS – Point of Service: Mix of PPO and HMO.
● PCP – Primary Care Provider: Main doctor.
● PR – Patient Responsibility: Amount patient pays.
● DME – Durable Medical Equipment: Wheelchairs, oxygen tanks.
● HIPAA – Health Insurance Portability and Accountability Act: Law protecting privacy.
● COB – Coordination of Benefits: Decides which insurance pays first.
● TFL – Timely Filing Limit: Deadline to send claim.
● PA – Prior Authorization: Insurance approval before service.
● RA – Remittance Advice: Insurer’s payment report.
● WC – Workers’ Compensation: Insurance for work injuries.
● EMR – Electronic Medical Record: Digital patient history.
● EHR – Electronic Health Record: Complete digital health record.
● FFS – Fee For Service: Payment per service.
● RFA – Request For Authorization: Ask insurance permission.
● QMB – Qualified Medicare Beneficiary: Help for low-income Medicare patients.
● SLMB – Specified Low-Income Medicare Beneficiary: Help paying Medicare Part B
premiums.
● SNF – Skilled Nursing Facility: Nursing care facility.
● MAC – Medicare Administrative Contractor: Company processing Medicare claims.
● DRG – Diagnosis-Related Group: Hospital payment system.
● ICD-10 – 10th edition of ICD codes.
● CPT-4 – 4th edition of CPT codes.
● NCCI – National Correct Coding Initiative: Rules to prevent wrong coding.
● UB-04 – Hospital claim form.
● CLIA – Clinical Laboratory Improvement Amendments: Lab testing standards.
● HSA – Health Savings Account: Tax-free medical savings.
● FSA – Flexible Spending Account: Pre-tax medical expenses.
● IPA – Independent Practice Association: Group of doctors.
● COBRA – Law to continue health insurance after job loss.
● ROI – Release of Information: Permission to share medical records.
● MUE – Medically Unlikely Edit: Prevent billing errors.
● NCCI Edits – Coding rules to avoid duplicates.
● POS Code – Place of Service code.
● ICD-9 – Old version of ICD codes.
HCFA Boxes (CMS-1500 Form)
● Box 1: Insurance Type (Medicare, Medicaid, Private)
● Box 2: Patient’s Name
● Box 3: Patient’s DOB and Sex
● Box 4: Insured’s Name
● Box 5: Patient’s Address
● Box 6: Patient’s Relationship to Insured
● Box 7: Insured’s Address
● Box 8: Patient’s Phone Number
● Box 9: Other Insurance Info (if any)
● Box 10: Is condition related to work, accident?
● Box 11: Insured’s Policy or Group Number
● Box 17: Referring Provider Name
● Box 21: Diagnosis (ICD codes)
● Box 24: Procedures/Services (CPT codes, dates, charges)
● Box 28: Total Charge
● Box 29: Amount Paid
● Box 31: Provider’s Signature & Date
● Box 33: Billing Provider Info (Name, Address, NPI)
Modifiers
22 – Increased Procedural Services: Extra work done than usual
23 – Unusual Anesthesia: Emergency or unusual anesthesia situation
24 – Unrelated Evaluation & Management (E/M): Doctor visit unrelated to surgery
25 – Significant, Separately Identifiable E/M: Doctor visit on same day as procedure
26 – Professional Component: Only the professional part of service (e.g., reading X-ray)
27 – Multiple Outpatient Hospital E/M Encounters: Multiple visits on same day
50 – Bilateral Procedure: Procedure done on both sides of the body
51 – Multiple Procedures: More than one procedure done at the same session
52 – Reduced Services: Service was partially done or reduced
53 – Discontinued Procedure: Procedure stopped after it started for a valid reason
57 – Decision for Surgery: Doctor decides to do surgery during visit
59 – Distinct Procedural Service: Procedure is separate and distinct from others
76 – Repeat Procedure by Same Physician: Procedure repeated on same day by same
doctor
77 – Repeat Procedure by Another Physician: Procedure repeated same day by different
doctor
78 – Return to OR for Related Procedure: Patient returned to surgery for related issue
79 – Unrelated Procedure by Same Physician: New procedure unrelated to previous one
93 – Laboratory/Pathology Service: Application of lab tests in outpatient setting
95 – Synchronous Telemedicine Service: Telehealth service done in real-time
GT – Via Interactive Audio and Video Telecommunication System (Telehealth)
LT – Left Side of Body
RT – Right Side of Body
XE – Separate Encounter, Different Session or Patient
GW – Service not related to the illness or injury
GV – Service provided by resident without attending
Q6 – Service provided under Medicare demonstration project
TC – Technical Component: Equipment or facility part of service only
Cardiology E/M Codes (Evaluation & Management)
● 99201-99205: New patient office visits (10 to 60 minutes)
● 99211-99215: Established patient office visits (5 to 40 minutes)
● 99221-99223: Initial hospital care (25 to 70 minutes)
● 99231-99233: Subsequent hospital care (15 to 35 minutes)
● 99238-99239: Hospital discharge management
● 99281-99285: Emergency department visits (based on complexity)
Common Cardiology Procedure CPT Codes
● 93000: Electrocardiogram (ECG/EKG) with interpretation (15-30 minutes)
● 93010: ECG only, no interpretation (5-10 minutes)
● 93306: Transthoracic echocardiography (complete) (30-60 minutes)
● 93307: Limited transthoracic echocardiography (15-30 minutes)
● 93350: Stress echocardiography (45-60 minutes)
● 93454: Right heart catheterization (30-60 minutes)
● 93458: Left heart catheterization with coronary angiography (45-90 minutes)
● 93600: Intracardiac electrophysiological study (1-2 hours)
Stent Placement CPT Codes
● 92928: Percutaneous coronary intervention (PCI) with drug-eluting stent (DES)
placement (1-3 hours)
● 92929: PCI with bare-metal stent placement (1-3 hours)
Cardiac Monitoring CPT Codes
● 93224: External ECG recording up to 48 hours (Holter monitor)
● 93225: Analysis and report of Holter monitor data
● 93268: Evaluation and management of pacemaker or defibrillator device
● 93279: Remote monitoring of cardiac device
Cardiac Stress Test CPT Codes
● 93015: Cardiovascular stress test with ECG on treadmill or bicycle
● 93016: Stress test with continuous ECG monitoring
● 93017: Interpretation and report of stress test
●
CO-4 – Invalid Modifier
Why it comes:
● Wrong or disallowed modifier used with the code
● Modifier not allowed with certain services
Action to take:
● Check which modifier is wrong
● Remove or replace modifier with correct one
● Resubmit claim with correct modifier
CO-5 – Invalid Place of Service (POS)
Why it comes:
● POS code doesn’t match the service location
● Service done in place not allowed by insurance
Action to take:
● Verify correct POS for the service
● Correct POS code on claim
● Resubmit claim with valid POS
CO-11 – Diagnosis Code Missing or Invalid
Why it comes:
● Diagnosis code is missing or incorrect
● Invalid or outdated ICD code used
Action to take:
● Check patient chart for correct diagnosis
● Use updated ICD code
● Add missing diagnosis on claim
● Resubmit claim
CO-16 – Claim Lacks Information
Why it comes:
● Missing required info (DX, modifier, NPI)
● Referral or authorization number missing
● Patient DOB or gender missing
● Claim incomplete or blank fields
Action to take:
● Identify missing info from EOB/ERA
● Check patient records for correct info
● Add missing data (CPT, DX, modifier etc.)
● Attach supporting docs if needed
● Resubmit claim
CO-18 – Duplicate Claim or Service
Why it comes:
● Same service billed more than once
● Claim already paid or processed
Action to take:
● Confirm if claim is duplicate or new
● Remove duplicate claims
● If service is different, add modifier to explain
● Resubmit claim if valid
CO-22 – Coordination of Benefits (COB)
Why it comes:
● Another insurance plan is primary
● Claim sent to wrong payer first
Action to take:
● Verify primary and secondary insurance
● Send claim to primary insurer first
● After primary pays, send secondary claim with payment info
CO-24 – Capitation Payment
Why it comes:
● Service covered under capitation payment
● No separate payment for this service
Action to take:
● Confirm if provider is on capitation plan
● No additional claim submission needed
● Contact insurance if unsure
CO-26 – Expenses Incurred After Coverage Terminated
Why it comes:
● Service date after insurance ended
● Patient not covered at time of service
Action to take:
● Verify coverage dates
● Correct service dates if wrong
● Inform patient about responsibility
● Resubmit claim if corrected
CO-27 – Expenses Incurred Before Coverage Started
Why it comes:
● Service date before insurance started
● Patient not covered yet
Action to take:
● Confirm coverage start date
● Correct service dates if needed
● Inform patient
● Resubmit if valid
CO-29 – Timely Filing Limit Exceeded
Why it comes:
● Claim sent after insurance deadline
● Late claim submission
Action to take:
● Check insurance filing deadlines
● Request extension or appeal if possible
● Inform patient provider may not get paid
CO-31 – Payment Adjusted Because Patient Has Another Payer
Why it comes:
● Patient has other insurance
● Payment adjusted based on coordination of benefits
Action to take:
● Verify other insurance details
● Submit claim to primary payer first
● Send secondary claim with primary payment info
CO-39 – Authorization/Referral Missing
Why it comes:
● No prior authorization or referral provided
● Required permission not on file
Action to take:
● Check if authorization or referral needed
● Obtain missing authorization from insurance
● Add number to claim and resubmit
CO-45 – Charge exceeds fee schedule/maximum allowable or contracted/legislated
fee arrangement
Why it comes:
● Billed amount is higher than insurance allows
● Service fee more than contracted rate
Action to take:
● Check fee schedule limits
● Adjust billed amount to allowed fee
● Resubmit claim with corrected charges
CO-50 – Medical Necessity
Why it comes:
● Insurance says service not needed medically
● Service not supported by patient’s diagnosis
Action to take:
● Get more detailed doctor notes or reports
● Provide medical reasons for service
● Submit appeal with supporting documents
CO-96 – Non-Covered Charges
Why it comes:
● Service is not covered by insurance
● Patient or provider billed for non-covered service
Action to take:
● Confirm if service is covered under plan
● Inform patient about responsibility
● Remove non-covered service from claim or appeal if possible
CO-97 – Service Included in Another Service
Why it comes:
● Service is part of another paid service
● Not paid separately
Action to take:
● Verify if service is bundled
● Remove service or combine with main claim
● Resubmit claim if needed
CO-J146 – Diagnosis Code Missing or Mismatch
Why it comes:
● Diagnosis code missing or doesn’t match procedure
● Incorrect DX for the service
Action to take:
● Check and correct diagnosis code
● Match diagnosis to service performed
● Resubmit claim
CO-N196 – Referral Missing
Why it comes:
● Referral required but not on claim
● Missing referral number
Action to take:
● Obtain referral from primary doctor
● Add referral info to claim
● Resubmit claim
CO-197 – Authorization Missing
Why it comes:
● Prior authorization required but missing
● No approval on file
Action to take:
● Get authorization from insurance
● Add authorization number to claim
● Resubmit claim
PR-1 – Patient Responsibility: Deductible
Why it comes:
● Patient must pay deductible amount
● Insurance has not paid this part
Action to take:
● Inform patient of deductible amount
● Collect payment from patient
PR-2 – Patient Responsibility: Copay
Why it comes:
● Patient must pay copay at visit
● Small fixed fee insurance doesn’t cover
Action to take:
● Inform patient of copay amount
● Collect copay from patient
PR-3 – Patient Responsibility: Coinsurance
Why it comes:
● Patient must pay percentage of cost
● After deductible, patient shares cost
Action to take:
● Inform patient of coinsurance amount
● Collect payment from patient