Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Welcome to the Infor

Partner Network

Channel Partners are a critical part of the Infor team. Launching on June 1, 2011, the Infor Partner Network The Infor Partner Network gives you access to new
We understand your challenges and recognize will offer: resources and provides more opportunities to receive
that we need to do more for you, our partners, and more performance rewards than ever before. This is
Multi-tier structure (Associate, Silver, Gold levels)
invest in your companies to help you be more just the beginning.
successful. Toward that end, we are pleased to Training and certification
Thank you for your commitment to Infor. We look
announce a comprehensive new global channel Sales enablement tools
forward to helping you grow your Infor business.
partner program: The Infor Partner Network. Self-service marketing tools
Sincerely,
Our goal for the Infor Partner Network program is Market development funding
simple: To provide you with the tools, resources, Incentive bonuses Jeff Abbott,
and financial incentives you need to rapidly grow Vice President, Global Alliances and Channels
a profitable and sustainable business around Infor
products. All Infor Channel Partners across all Infor
product categories will be aligned under this
global program.

OUR GOAL: To provide you with the tools, resources, and financial incentives you need to rapidly
grow a profitable and sustainable business around Infor products.

Copyright © 2011. Infor. All Rights Reserved. [Link] 1

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Infor Partner Network

Program Overview

Infor depends on its 1,400 Channel Partners to help Built with partner input. Program Benefits
deliver the full value of our products and services,
integrated into complete solutions for customers in We recently benchmarked ourselves against the The Infor Partner Network supports your business
every region, industry, and market in the world. Our industry and consulted with the channel community. with customized resources at every stage of your
goal is to double our channel business over the next Now, we’ve enhanced our Channel Partner program sales cycle—from planning and enablement through
36 months, so, we’re taking our existing Infor Channel based on what our Channel Partners told us was most demand generation, sales, delivery, and support.
Partner program to the next level. We want to help our important to them:
partners build sustainable businesses while helping Competitive plans designed to help maximize
deliver on Infor’s quarter-over-quarter growth strategy. revenue
Ways to get their business up and running quickly On-boarding
Better access to Infor sales enablement resources
“Infor seeks to treat their channel partners as
A framework and tools to help market, sell, and
extensions to the Infor company.” Training & Demand
deliver more of Infor’s products and services Generation
—JANE THOMSON, MANAGING DIRECTOR, SOFTWORX effectively Certification & MDF

As a result, we are introducing the Infor Partner Sales

Network—a global network of people, systems, and Enablement
services designed to ensure that Infor Channel Partners & Tools
receive the highest quality training, support, and
enablement in the industry.

Copyright © 2011. Infor. All Rights Reserved. [Link] 2

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Getting Started

The Infor Partner Network is designed Upon acceptance of your Partner Agreement, we give
you access to the Infor Partner Network Getting Started
to accelerate your time to market website, which gives you instant access to an intuitive Training &
Certification
by providing you with the tools and checklist for orienting new partners or new partner Plan
employees with the tools, processes, and plans they Marketing
resources you need to quickly generate Plan
need to become self-sufficient. Key elements of our
and close your first sales opportunities. program include: Sales Plan

Getting Started Checklist On-boarding

Checklist
“Infor has the global reach and staying power you Infor Go-To-Market Plan—your assigned Infor
Infor t
Channel Manager will work with you to build a Go-to-marke
need in such a volatile market. We’re very bullish on Plan
collaborative business plan that will serve as your
our relationship with Infor—now and in the future.” roadmap for getting up to speed
You get Sales Portal
all the tools,
—BOB LANE, PRESIDENT AND CEO, COPLEY CONSULTING GROUP Sales Plan
processes, and
Marketing Plan
plans you need
Training & Certification Plan
to get started.
Intuitive Sales Portal that is designed to mirror the
day-in-the-life of a partner

Copyright © 2011. Infor. All Rights Reserved. [Link] 3

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Gold

Silver

Advancement Associate

Revenue
Benefits

Rewarding partner performance early Partner Tiers

and often. With all three levels of partnership, our Channel Partners at more advanced levels receive enhanced
A tiered structure that is designed to shift Infor’s Partners get the resources and tools they need to be benefits, including:
resources to the highest performing partners is the successful, quickly. They get:
Higher discounts on license and maintenance and
cornerstone of the Infor Partner Network. The first tier, Competitive commission rates on license incentives
the entry point to the Infor Partner Network, is the and maintenance Increased access to sales, marketing, and
Associate partner level. As Channel Partners meet the
Guaranteed commission structure enablement tools
requirements to progress from Associate, to Silver,
and then Gold level, they receive enhanced sales, Innovative performance incentives Prioritized listing in the Partner Locator on the Infor
marketing, financial, and engagement opportunities. Training and certification to make sure they’re
public website
solution experts Eligibility for higher levels of Market
Partner-level advancement occurs with increased Development Funds
commitment to Infor’s business, based on the Expanded access to Infor resources, including
Channel Partner’s level of certification and overall sales channel managers and pre-sales consultants
performance—a design that rewards your commitment Market Development Funds (MDF) to apply toward
to your customers, your business, and our partnership. their sales efforts

Copyright © 2011. Infor. All Rights Reserved. [Link] 4

 acceleration toolkit
acceleration toolkit telemarketing
telemarketing
collateral
collateral
direct marketing
direct marke
acceleration
acceleration
acceleration
toolkittoolkit
toolkit
telemarketing
telemarketing
telemarketing collateral
collateral
collateral directdirect
marketing
direct
acceleration marketing
marketing
toolkit tradetrade
shows
telemarketing trade
showsshows
seminars/training
seminars/training
seminars/training
collateral direct marketing

Program Guide full screen

single color options
single color options
singlesingle
color
single
color
options
color
options
options single color options
WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Market Development Fund Program

multi-color options

It’s all about demand generation. Easy to Earn, Elect, and Execute. Infor MDF Catalog Offerings
The Infor Market Development Fund Program is We know you’re busy. That’s why our goal is to make
designed to help Channel Partners like you to the Infor MDF program easy as possible for you to use.
build new relationships and increase Infor revenue multi-color
multi-color options
Earn—Accruing an MDF balannce is options
easy. You
two colorreceive
option
streamsmulti-color
multi-color
through multi-color
optionsoptions
co-branded options
marketing activities and
an individual MDF account that increases based on
co-sponsored events. The program helps promote
your license sales. Market Acceleration Sales Tools
Infor and its product line through activities such as Telemarketing
Toolkit & Collateral
advertising, collateral, direct mail, events, trade shows, Elect—Once you’ve accumulated a balance, you
seminars, training, and select promotional materials. can choose from a number of marketing, demand
generation, and training offerings from our online Infor
MDF Catalog. two color
twooption
color option
two
“Infor is color
two
very color
option
two color
option
responsive inoption
all areas—from sales, to Execute—Our offerings are designed to be easy to
support, through to keeping us up-to-date with product execute, so you can get results faster.
Trade Shows Seminars &
development. They have a very pro-channel ethos, as Direct Marketing & Events Training
demonstrated by their dedicated channel team.”
—IAN CASWELL, MANAGING DIRECTOR, SAPPHIRE SYSTEMS

Copyright © 2011. Infor. All Rights Reserved. [Link] 5

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Training & Certification

Sharpening your Infor skills.

Key features of the Infor Training & Certification
From online sales courses to instructor- program include:
led, hands-on implementation training
Three levels: Certified, Preferred, and Expert
and demonstration preparation, the Infor Blended learning curriculum
Partner Training & Certification Program EXPERT
Role-based learning for:
uses best practices to teach about Infor –Sales
–
solutions. Take advantage of our training –Pre-Sales
– PREFERRED
and certification programs to differentiate –Consultants
–
your company and to assure your –Support
–
customers and prospects that you have Quarterly course schedule by geography
CERTIFIED
Mastery Exam Certification
the knowledge and tools you need to
Additional learning resources on the Sales Portal
deliver Infor solutions. Three certification levels
Knowledge Zone

Copyright © 2011. Infor. All Rights Reserved. [Link] 6

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Sales Enablement

Getting our partners the resources they

need—when they need them most.
Designed to match Infor’s resources to the highest ASSOCIATE SILVER GOLD
performing partners, this program provides Channel
Partners with ongoing access to Infor resources Infor Channel Manager
to develop and grow their Infor practice. Our sales
enablement resources are created to help partners Infor Pre-Sales
throughout the partner sales cycle.
Infor Consulting Services
“Infor supports its partners and customers by sending
Product Manager
product managers to quarterly regional user groups
meetings. Those product managers listen to customer
Infor Offices
enhancement requests and gets those requests into
products very quickly.” Senior Executive Sponsor
—MARK LILLY, OWNER, SYNERGY RESOURCES, LLC

Copyright © 2011. Infor. All Rights Reserved. [Link] 7

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Sales Portal

Your go-to source for Infor Partner Network

information.
Not sure where to find the latest news and information
about the Infor Partner Network? The Infor Channel
Sales Portal delivers all that in a personal, customized
view of your partnership. Gain instant access to:
Latest news on program features and benefits of
the Infor Partner Network
Sales enablement tools
Product information
Infor brochures, logos, collateral, and marketing
information
Training and certification information
Market Development Funds Program information
Getting Started information
And more…

Copyright © 2011. Infor. All Rights Reserved. [Link] 8

 Program Guide full screen

WELCOME PROGRAM OVERVIEW GETTING STARTED ADVANCEMENT MARKET DEVELOPMENT FUNDS TRAINING & CERTIFICATION SALES ENABLEMENT SALES PORTAL PRODUCTS & SOLUTIONS

Infor Products
& Solutions

At Infor, we believe it is important to help our partners Click on these links to find out more about how you
grow a profitable and sustainable business around can sell these products to grow with Infor:
their Infor products. That’s why we offer not just one,
but an entire product portfolio for you to sell, deliver, Infor CRM (Customer Relationship Management)
and support. Infor EAM (Enterprise Asset Management)

Infor ERP (Enterprise Resource Planning)

READY TO GROW WITH INFOR?

Infor Expense Management

Infor FMS (Financial Management System)

Hospitality

Infor HCM (Human Capital Management)

To learn how you can expand your Infor Infor PM (Performance Management)

product footprint and to learn more Infor PLM (Product Lifecycle Management)

about the Infor Partner Network program, Infor Public Sector

contact your local Channel Manager or Infor SCM (Supply Chain Management)
email us at IPN@[Link]. Infor WFM (Workforce Management)

Copyright © 2011. Infor. All Rights Reserved. [Link] Infor Corporate Headquarters | 13560 Morris Road | Suite 4100 | Alpharetta, Georgia 30004 | USA | Tel: +1(800) 260 2640 9