ABAARSO TECH UNIVERSITY
(Berbera Campus)
Course: Organizational Behaviour
Senior Lecturer:
Mohamed Mohamoud Duale (Akram)
Organizational
Behaviour
COURSE OUTLINE
01 CHAPTER ONE
➢The Study of Organizational Behaviour
02 CHAPTER TWO
➢Personality And Perception
03 CHAPTER THREE
➢Learning and Attitude, Motivation
04 CHAPTER FOUR
➢Organizational Culture, structure and
design.
05 CHAPTER FIVE
➢Leadership and Communication
BRIEF PROFILE OF LECTURER
❑ Certified in TOT International Board of Certified
Trainers (IBCT German Board).
❑ Over 6 years of lecturing in Management and
Leadership, Research Methodology, ect.
❑ Working with International NGOs (NRC) as
Trainee of Yemen Refugee. Also with
❑ National NOGs as Human Resource Manager
(HudHud Charity Organization).
Mohamed M. Duale (Akram) ❑ At Present Time Cargo Manager at Berbera
(MPPM, PGDPM BSW, BJMC)
International Airport (BIAC).
Class Rules Read before coming to
class
Respect deadlines,
late submission not
acceptable
Be Mindful
Be punctual
Silent
Mobile
Work in groups
Take Note and Pen
Chapter One
The Study of Organizational Behaviour
Introduction
An organization is generally regarded as group of individuals
contributing their efforts towards common goal. The organization is
established for the purpose of achieving business objectives those
may differ from business to business.
Organizational Behaviour tries to understand human behaviour in the
organization. OB is a part of total management but plays a very
important role in every area of management and has been accepted
by all the people concerned. The mangers now understand that to
make their organization more effective, they have to understand and
predict the human behaviour in the organization.
Concept and Meaning of Organization
An organization, The word is derived from the Greek word organ,
meaning instrument, the organizations refers to a formal social group
that is deliberately created and maintained to achieve some intended
goals. In other words, an organization is a place where a group of
individual with different skills and background are brought together to
perform specific duties, Their tasks are supervised and coordinated by
managers.
Concept and Meaning of Behavior
Behavior is a way of action. It is what a person does. More precisely,
behavior can be defined as:
the observable and measurable activity of human being. It can
include anything like decision making, handling of machine,
communication with the other people, reaction or response to an
order or instruction.
Definitions Of Organizational Behaviour
1-According to Stephen P Robbins - “Organizational behaviour is a field
of study that investigates the impact that individuals, groups and
structure have on behaviours within the organizations for the purpose of
applying such knowledge towards improving an organizations
effectiveness”.
NB: organizational behavior as "the study of people what people
think, feel and do in and around organization.
Cont.…
2-The study of group interactions inside organizations is known as
organizational behaviour. It examines the behaviours of individuals and
groups inside an organization and how they impact its diverse
operations.
3-According to Raman J Aldag – “Organizational behaviour is a branch
of the social sciences that seeks to build theories that can be applied
to predicting, understanding and controlling behaviour in work
organizations”.
Cont.…
4-By analyzing the above definitions, we can define OB as a
behavioural Science that states about:
➢ Nature of Man
➢ Nature of the Organization
➢ Knowledge of human would be useful in improving an
organization’s effectiveness.
5-John W. Newstrom and Keith Davis define the term organizational
behaviour as, “the study and application of knowledge about how
people as individuals and as groups- act within organizational. It to
identify ways in which people can act more effectively.”
FUNDAMENTAL ASPECTS OF ORGANIZATIONAL BEHAVIOR
People Structure
Technology Environment
Cont.…
There is no organization
without people, People
are dynamic with
multiple sides, behaviors,
and preferences
Cont.…
Cont.…
Structures help to define the formal relationships of people
within an organization. An organizational structure involves the
roles and relationships of various individuals working in an
organization.
Cont.…
Technology makes work easy
and achievable, Technology is
useful for training employees
to carry out their duties more
excellently, technology makes
work in organizations easier
and more effective.
Scope Of Organizational Behaviour
The scope of organizational behavior is broadly divided into three
dimensions.
Individual behavior
Inter-individual behavior
Organizational behavior
Cont.…
Sociology
Medical
Science
Psychology
Contributing Engineering
Anthropology Disciplines
of OB
Political Economics
Science
Importance Of Organizational Behaviour
Multidisciplinary Character
Goal Oriented Character
Multi-Level Study Character
Situational Character
Behavioural Approach to Management
Forces Affecting Organizational Behavior
The factor affecting the organization’s behavior is classified into two
categories:
01 02
Internal Factor External Factor
Internal Factors
➢ Conflict among the coworker and employee or management.
➢ Demographic organization workforce.
➢ Abilities and skills of employees.
➢ Perception of individuals regarding the organization, superiors,
coworkers, and juniors.
➢ Attitude and belief of an individual.
External Factors
❖ The level of automation and technology
❖ Marketing condition
❖ Social change
❖ Political and legal change
Overview Organizational behavior
focuses on increasing the productivity level of a
company's employees and establishing a work-friendly, safe
and positive environment for staff and customers.
The aim is to create an efficient workflow, improve
communication, and promote job satisfaction among staff
members.
Key Elements of Organizational Behavior
External Environment
The external environment is a vital factor that significantly
influences organizational behavior. All organizations operate in
an external environment which makes them subject to certain
external factors.
An organization functions and carries out its activities in a
larger social system and is significantly influenced by its external
environment, which consists of economic, social-cultural, political,
technological, legal, and geographical forces.
Cont.…
External Environment
Organizational Behaviour
MOHAMED AKRAM