Workplace English Practice – Daily Communication
Part 1 – Warm-up: Quick Response
1. Đồng nghiệp nhắn bạn họp ngay nhưng bạn đang bận.
→ I’m busy so I can’t attend meeting now
2. Bạn muốn dời deadline sang ngày mai.
→ I want to extend the deadline
3. Đồng nghiệp hỗ trợ bạn rất nhanh.
→ Thank you for supporting me
4. Bạn muốn hỏi xem đối phương còn cần hỗ trợ gì không.
→ Can I help you?
5. Bạn muốn kết thúc cuộc trò chuyện và nói sẽ nói tiếp sau.
→ Now I have another work so we should/can talk later
6. Bạn vừa hoàn thành task được giao.
→ I have finished my tasks. Please check it.
Part 2 – Fill in the Blank
Điền cụm phù hợp vào chỗ trống.
( stay aligned (giữ vững sự đồng thuận) – appreciate – aim for (hướng đến/nhắm
tới) – works for me – write it down – free this afternoon )
1. I really appreciate your support during the project.
2. Let’s aim for the best result for the client.
3. That works for me . We can meet then. → That’s Ok. We can meet them
4. I’m free this afternoon if you want to discuss it later.
5. Let me write it down so I won’t forget.
6. We should stay aligned before presenting to the manager.
aim to + (v) get the English cert
aim for + (n) higher position / higher salary
Part 3 – Fill in the blanks while speaking
● Dialogue 1 – Meeting with your manager
Situation: You’re in a meeting with your boss about customers’ complaints
Manager: The client is unhappy with the product update. Did you check the report?
Staff: Yes, I checked the report
Manager: Even when you already checked the report, we still need to update
everything today.
Staff: Now I’m busy, I will send it to you tomorrow
Manager: OK I will wait for your report, but before that can you contact the
design team this afternoon?
Staff: What do I have to must do with the design team?
Manager: Our customers complained about the application appearance so you have to
discuss it again with the design team.
Staff: Yes, I will meet the design team to collect information and fix the problems
● Dialogue 2 – Reporting to Your Manager
Situation: Your manager asks about your progress.
Manager: Have you completed the task?
Employee: (Y) I have completed my task, please check it. (N) No, but I already
completed 70% of the task, maybe this afternoon I can complete it and send it to
you.
Manager: Great. Can you also help the marketing team?
Employee: (Y) Yes I can help them, please give me the contact of the team leader.
(N) Today I have my personal business so I have to go at 5pm
Manager: Thank you.
Employee: No problem (say sorry) / Your welcome (say thank you)
CHỮA BÀI
Khách của tôi đi du lịch/ trong kì nghỉ
S+V
My customers are on their vacation
go to + điểm đến → go to school, go to company, go to hospital
Khách sẽ không dí tôi được nữa
→ Khách sẽ không ép tiến độ, hỏi liên tục và giao nhiều task
S+V
làm rõ từ “dí”:
● ép tiến độ: push the progress
● hỏi liên tục: always ask questions
● giao nhiều task: assign many tasks
họ chỉ nghỉ 2 ngày thôi - nên tôi sẽ sớm phải quay lại làm việc
S+V
They only spend 2 days off so I will have to come back to work soon