26) The part of the environment directly related to achievement of an organization's
goals is the
specific environment.
27) The general environment refers to environmental factors operating inside an
organization.
30) The term suppliers includes providers of financial and labor inputs.
31) Economic conditions are part of the organization's specific environment.
69) External environment refers to ________.
A) forces outside the organization that limit the organization's performance
B) factors and forces outside the organization that affect the organization's
performance
C) forces and institutions inside the organization that affect the organization's
performance
D) forces inside the organization that increase the organization's performance
70) According to the textbook, the ________ environment includes those forces that
have a
direct and immediate impact on managers' decisions and actions and are directly
relevant to the
achievement of the organization's goals.
A) general
B) task
C) secondary
D) forward
72) The main forces that make up an organization's task environment are ________.
A) suppliers, legislators, customers, and employees
B) customers, suppliers, competitors, and pressure groups
C) employees, competitors, pressure groups, and regulators
D) suppliers, employees, competitors, and legislators
75) Each of the following is considered an organizational supplier except providers
of ________.
A) financial inputs
B) labor inputs
C) materials
D) political pressure
77) For a company such as Walt Disney World in Florida, a bank would be an
example of what
kind of factor in a task environment?
A) competitor
B) supplier
C) special-interest group
D) government agency
78) Which of the following is not an example of a task environmental factor?
A) population demographics
B) political conditions
C) federal laws
D) all of the above
80) Typically, the task organizational environment includes which of the following?
A) economic factors
B) political conditions
C) technological factors
D) competitors
82) The general environment factor of economic conditions consists of all of the
following
except ________.
A) legislation recently passed by Congress
B) interest rates
C) changes in disposable income
D) stock market fluctuations
Topic: The Environment
86) Typically, the general organizational environment includes which of the
following?
A) political conditions
B) business plans
C) stakeholders
D) suppliers
87) Compared to the task environment, which of the following is an accurate
statement about
the general environment of an organization?
A) It has less impact on the organization's operations.
B) It has more impact on the organization's operations.
C) It has about the same impact on an organization's operations.
D) It is predominantly the concern of upper management.
88) Which of the following is not a component of an organization's general
environment?
A) economic conditions
B) political conditions
C) social conditions
D) industry conditions
89) Interest rates, inflation rates, and stock market fluctuations are all examples of
what factor in
an organization's general environment?
A) economic
B) political
C) social
D) technological
94) Automation represents an example of a(n) ________ general environmental
factor.
A) technological
B) demographic
C) political/legal
D) economic
95) Which of the following has been the most rapidly changing component in an
organization's
general environment?
A) global
B) economic
C) social
D) technological
97) Which of the following are the two dimensions of environmental uncertainty?
A) degree of change and degree of complexity
B) degree of change and degree of volume
C) degree of complexity and degree of impact
D) degree of impact and degree of timing
99) Managers try to minimize ________ because it threatens organizational
effectiveness.
A) product development
B) uncertainty
C) price charges
D) the number of suppliers
114) Political conditions, which include attitudes that officials hold toward specific
industries,
fall within an organization's ________ environment.
A) global
B) internal
C) competitive
D) general
117) The changes in the ages and education levels of your customers are an
example of which of
the following conditions?
A) economic
B) political/legal
C) demographic
D) technological
119) The company plans to introduce the new product into a particular segment of
its market.
This segment represents which of the following to the organization as a whole?
A) general environment
B) task environment
C) political/legal condition
D) sociocultural condition
120) If the mortgage interest rates increase, this would be an example of changing
________ in
your general environment.
A) economic conditions
B) political conditions
C) competition
D) social conditions
11) The wide-ranging global, economic, technological, sociocultural, and political forces that
affect the organization and its task environment make up the ________ environment.
A) competitive
B) near
C) task
D) general
13) Which of the following is part of an organization's general environment?
A) customers
B) technology
C) competitors
D) suppliers
14) Which of the following is part of an organization's task environment?
A) culture
B) economy
C) politics
D) competition
15) Compared to the changes in the task environment, those in the general environment are often
A) harder to identify.
B) easier to respond to.
C) threats, not opportunities.
D) of less consequence.
16) The set of forces and conditions that originate with global suppliers, distributors, customers,
and competitors and affect an organization's ability to obtain inputs and dispose of its outputs is
the ________ environment.
A) demographic
B) legal
C) task
D) societal
24) An organization's major customer puts pressure on the organization to reduce prices on its
products. This is an example of influence exerted by the organization's ________ environment.
A) demographic
B) task
C) legal
D) sociocultural
27) A supplier's bargaining position is strong when
A) the input is vital to the organization.
B) there are a large number of suppliers for an input.
C) the supply is free.
D) the supply is not protected by a patent.
34) Organizations that help other organizations to sell their goods to customers are known as
A) competitors.
B) distributors.
C) customers.
D) suppliers.
41) Within an industry, the existing economies of scale, brand loyalties, and government
regulations that impede access to the task environment create
A) global outsourcing.
B) power distance.
C) barriers to entry.
D) barriers to exit.
42) For a company planning to enter a task environment or industry, the greater the economies of
scale within that task environment,
A) the higher will be the barriers to entry.
B) the smaller will be the investment.
C) the easier it will be to create brand loyalty.
D) the higher will be tariff rates.
43) In a task environment where there are few competitors, it is
A) harder to reach economies of scale.
B) harder to create brand loyalty.
C) easier to obtain customers.
D) harder to keep prices high.
44) It is easier to obtain customers and keep prices high in a task environment where there are
few
A) competitors.
B) customers.
C) suppliers.
D) distributors.
69) The SWOT approach assesses an organization’s:
A. Speed, Wants, Order, Timing
B. Studies, Workflows, Opportunities, Trials
C. Strengths, Weaknesses, Opportunities, Threats
D. Signs, Worries, Objectives, Techniques
15) Which of the following is not an example of a constituency that makes up the
task environment?
a) customers
b) sociocultural factors
c) suppliers
d) competitors
16. Strenghts and weaknesses of a organisation is found in the:
a. Task environment
b. General environment
17. Opportunities and Threats to a organisation is found in the:
a. Task environment
b. General environment