Initiation and scope:

Project brief:
Project purpose and rationale :
The justification and validity of the project needs to be confirmed before the
project proceeds. This project Building customer goodwill through promotion
of legal and ethical behaviour among the agents aims to build customer
goodwill and satisfy legal and ethical obligation of Max Lionel Reality (MLR).
This project will enable MLR to improve customer service by promoting high
standards in professional conduct outlined by Real Estate Institute of NSW.
Project title:
Max Lionel realty
Project purpose:
Max Lionel realty (MLR), to build customer unselfishness and satisfy its legal
and good responsibilities, has decided to complete a program to Inform
master of legitimate and good duties particularly concerning WHS and
antagonistic to partition establishment) and any rules or sets of standards
followed by the affiliation Promote raised necessities in capable direct (see
Real Estate Institute of Victoria (REIV) verifiable guidelines and critical
sanctioning) Inform clients, occupants and potential inhabitants of MLR's
obligations Achieve delegate and client buy in for the action.
Background and strategic context:
Max Lionel Realty (MLR) use Agents, Clients, and inhabitants as a key intend
to do an undertaking. Specialists: fill in as agents among sellers and
purchasers. These people discover work in heap enterprises for enormous
and private ventures, contingent upon their region of specialization.
Operators work in nations all through the world and may look for work from
various businesses at the same time if their field of specialization gives the
occasion to do as such. These master buyers and sellers offer a significant
assistance to their customers. Customers: the client who needs more data
with the items that they wish to know before they offer needed. They need
Agents who can do and give the detail for them to be more agreeable, for
example, top off data detail and address, conveyance, answerable for the
item quality, and furthermore guarantee of Warranty of their items.
Inhabitants: an individual or association that utilizes a structure or land and
pays lease to its proprietor. Altogether, it needs operator supports and
promoting for the client who taking a gander at the property or lease. In
these three key system plans are hovering between Agents, Clients, and
Tenants that make the venture effective in money and later on.
Priority:
N/A
Related projects:
N/A
Project client /Owner:
Max Lionel Realty
Project sponsor:
MLR senior Management
Project manager:
Tim Southee
Project status:
The project is on Initial stage
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 Special provisions:
1. Procurements policy and procedures
2. Work Health and Safety (WHS)
3. Policy Anti-discrimination policy
Project approvals: MLR
Project manager: Tim Southee Project sponsor: MLR
Senior Management
Project title: Max Lionel realty Project client: Date:
MLR
Project manager: Project File name: Page no. 2
Tim Southee sponsor: Solved
MLR Senior Assessment
Management

Project scope document:

In Out of Assumptions Constraints
scope scope
Tax These are Exclusions are things that Six to eight team
invoice items that don't form part of your member Full equipment
you are not project, but could such as computer,
responsible influence whether or not printer, fax, telephone
you can successfully and internet. Deadline
achieve your objective finish a project

Play the Knowledge Working standard per

role about the Assumptions are day/8hr $15,000.00
project that circumstances and events
is taken as that need to occur for the
being true or project to be successful
correct for but are outside the total
the purposes control of the project
of project team
Human planning for
resource
Limited 3
months for These could include any
this project restrictions to the
start/finish date, time,
deliverable or milestone
dates, budget limitations,
resourcing limits, vendor
restraints, etc.
Project title: Project client: Date :
Max Lionel Realty MLR
Project manager: Project File name: Page no. 2
Tim Southee sponsor: Solved
MLR Senior Assessment
Management

Exemplar BSBPMG522 Undertake Project Work Template Page 2 of 17

Stakeholder analysis:

Name Work Stakeholde Impact on/by project,

area r type requirements, success criteria
(client ,
end user)
Mehra Finance Client Make him simpler in survey spending
Bukhari and variety of accounts. Furthermore, make
Accounts organization quicker gather date
spending plan Mehra Bukhari Financial
Officer Clients Make him simpler in
survey spending variety of budgetary.
Furthermore, make the organization
Leon Client quicker gather date spending plan
Messy General
Manager Give him more plan to organization
Operation clients which can locate a decent
s Client arrangement in any circumstance
David
William Manager
– human Feel certain to associate General
Resource Client Manager to give a decent guarantee of
Butter item
Commerc
ial Reality
Manager Client Give his a smart thought coherent with
Lukas great publicizing on TV or site which can
Residenti lead the rate all the more high and
al Reality celebrated
Manager
Maximilli Client Cause his capacity higher and to feel
an Investme certain after society the customer with
nt their property in great
Manager
End User

Tim Project A decent covert agent, can keep do

Southee Manager explore effectively and bring a ton of
End User benefit which know when they going to
chop down futile item financial plan

MLR Project Will make some great memories to

Senior Sponsor End User unwind and arrange the vital
Managem arrangement for new item and

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 ent increment the high achievement.

Give him additional time appreciate

Max work which Good giving the asset and
Lionel has a definitive authority over the task

Gain trust of more people and the

income will be increased.
Project title: Max Lionel Reality Project client: Date :
MLR
Project manager: Project File name: Page no. 4
Tim Southee sponsor: Solved
MLR Senior Assessment
Management

Communication plan:

What Who Purpose Frequency Methods

Preliminar All To sum up and Before the Meetings/
y Stakehold gather the project start Conference
Conferenc ers information for
e initiation plan
Before the
All To let know all the project Start Presentations
Distributio Stakehold stake holders and hardcopy
n of ers about the project
project plan and to
plan arrange resources A day before
accordingly the starting of Presentation/
All the project Meeting
Project Stakehold To discuss the role
Kick off ers and responsibilities
Meeting of the persons. Weekly basis
Presentation/
Project To discuss the Meeting
Project office progress report of
Status Staff and project. Weekly basis
Report Stakehold
ers Meetings
To discuss the
Team The plans and issues if
Meeting entire any After every 15
team days
involved Meeting/
in the Presentation
Sponsor project To discuss the
Meeting project progress
Sponsor and to approve the
and the changes if required

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 project
manager
Project title: Max Lionel Reality Project client: Date :
MLR
Project manager: Project File name: Page no.4
Tim Southee sponsor: Solved
MLR Senior Assessment
Management

Roles and responsibilities:

Role Names Responsibilities Signatur

es (if
needed)
Project Owner Lionel Working with the Board of Directors
to supervise the business, set
generally speaking key bearings,
oversee hazard and approve huge
money related exchange Project
customer/proprietor The individual
who requires the task to be
attempted

Project MAX JX To provide the fund on timely basis

Sponsor/ for not to effect the progress of the
Director/ project
Board

Project Tim sort out the key arrangement for

Manager Southee new item and increment high
achievement Project chief Person
liable for running the venture on an
everyday premise inside
characterized experts for cost and
timetable as concurred with the
task support/load up
Project MAX JX Sort out the technique plan for new
Manager’s items and increment the high
Assistant achievement Manager of the
undertaking chief The
operational/line administrator who
the task supervisor reports to on an
everyday premise.
Exemplar BSBPMG522 Undertake Project Work Template Page 5 of 17
 Project Team Mehra Give to fill in as groups in this task
Members Bukhari as the venture supervisor give.
Leon Messy Need meeting and talk about the
David detail when the task running.
William Undertaking colleagues Staff who
will be dealing with the venture

Working Party Butter Duties all issue and arrangement

Lukas from the organization and staff.
Maximillian Perceive all undertaking ensure
that will be an accomplishment
later on. Controlling advisory group
working gathering To give counsel
and proposals.
Project title: Max Lionel Reality Project client: Date :
MLR
Project manager: Project File name: Page no. 5
Tim Southee sponsor: Solved
MLR Senior Assessment
Management

Project snapshot:

Name of project:
Max Lionel Reality
Project purpose:
Max Lionel realty (MLR), to build customer unselfishness and satisfy its legal
and good responsibilities, has decided to complete a program to Inform
master of legitimate and good duties particularly concerning WHS and
antagonistic to partition establishment) and any rules or sets of standards
followed by the affiliation Promote raised necessities in capable direct (see
Real Estate Institute of Victoria (REIV) verifiable guidelines and critical
sanctioning) Inform clients, occupants and potential inhabitants of MLR's
obligations Achieve delegate and client buy in for the action.
Deliverables with timeframes Stakeholders

1st November ( $2,500.00) Mehra Bukhari, Leon Messy, David

15th November ($10,000.00) William, Butter, Lukas, Maximillian
1st December ($2,500.00)
Resources Risks

Management Working standard every day/hr. may

Project team be over additional work Since the
Budget of $11000 beginning of the venture because of
Computers 3 months to the dangers may be a
Printers. deferral. All colleagues will meet in

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Projectors which each timetable put on the load
up might one of membered wiped
out. The venture greatest is
$15,000.00 as making arrangements
for the spending plan may over
spending plan
Interdependencies Success criteria

Not Applicable Advise operator regarding legitimate

and moral commitments and any
principles or sets of accepted rules
followed by the association Promote
exclusive requirements in proficient
Inform customers, occupants and
possible inhabitants of MLR's duties
Achieve worker and customer
purchase in for the activity
Project title: Max Lionel Reality Project client: Date :
MLR
Project manager: Project File name: Page no. 6
Tim Southee sponsor: Solved
MLR Senior Assessment
Management

Project plan

The project plan preview sums up the reason, expectations, partners, assets,
dangers, interdependencies, and achievement rules of the task.

Project title:
Max Lionel Reality
Project purpose:
Max Lionel realty (MLR), to build customer unselfishness and satisfy its legal
and good responsibilities, has decided to complete a program to Inform
master of legitimate and good duties particularly concerning WHS and
antagonistic to partition establishment) and any rules or sets of standards
followed by the affiliation Promote raised necessities in capable direct (see
Real Estate Institute of Victoria (REIV) verifiable guidelines and critical
sanctioning) Inform clients, occupants and potential inhabitants of MLR's
obligations Achieve delegate and client buy in for the action.
Background and strategic context:
Related projects:
Scope including deliverables: the project scope includes getting the goodwill
of MLR improved clients, agents, tenants complaints and issues reduced,
development of better informing scope including deliverables. The project
scope includes getting the goodwill of MLR better clients, agents, tenant
complaints and issues reduced. Improvement of better informing
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communication systems, transparency in system introduced. Presentation in
five week time Pamphlets in 6 weeks.

Assumptions: Access to resources available, adequate budget, skilled team

members

Constraints: Limited time span of 10 weeks. A team member never worked

in group project and requires support, budget amount of $11000.

Deliverables: Presentation in five week time, Pamphlets in 6 weeks.

Governance: MLR owners, senior management, Projects Manager
Project client owner: Lionel
Project manager: Tim Southee
Project sponsor: MAX JX
Project team members: Mehra Bukhari, Leon Messy, David William
Key Stakeholders: MLR, agents, clients, tenants
Schedule
Item Milestone Date Responsibility
Research into 2 weeks from starting of Project Team
current the project
information,
practices and
legal
obligations.
Preparing 4 weeks from starting of Project manager
presentations the project
and leaflets
Achieving Presentation by 5th week Project manager
deliverables and leaflets distribution
from 7th week from
starting of the project of
the project
Submission of 5 weeks from starting of Project manager
progress report the project
Submission of 10 weeks from starting of Project manager
progress review the project
report
Resources and Costs
Deliverable Resource Cost
New Idea for the Details and sample before $2,500
Team to work apply the change
more effectively
Team work Give client more trust with Extra bonus for service
running for company and give them customer success $25,000
customer before fast service
time running
out.
Project risk assessment
Risk Level (Medium, High, Management Strategy
Low)
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 Electric power High Will placed a generator as a
shut down low backup
cut down
electric power
where enough
lighting have.
Any of the team Medium Will ask ant of the 2 persons
member to over work and try to
become sick recover the loss.
Communications and reporting
Stakeholder Information required When and Format
Customers, Issues, Problems, registers Via email, meeting and
Lionel, MAX JX and other stuff presentations
and Time
Southee

Controls (how to track, monitor and report on project) :

The progress of the project will be measured on weekly basis as also mention
above. The report will be presented in the meeting that will be conducted
every week.
Project Approvals: Lionel
Project Manager: Tim Southee Project Sponsor:
MAX JX
Project manager: Project client: Date version:
Tim Southee MLR
Project Project File name: Page no. 8
manager: sponsor: Solved
Tim Southee MLR Senior Assessment
Management

Risk register

Risk Likelihood Impact Risk Responsible

(H/M/L) (H/M/L) response
Data Loss M H IT Tools and Project Team
Softwares
Short of Fund L H Will try to Project
engage more manager,
sponsor Client
Employee Illness L M Will ask other Project
team Manager
member to
work over to
compensate
the loss
Project title: Max Lionel Project client: Date version:
Reality MLR
Project Project File name: Page no. 9
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 manager: sponsor: Solved
Tim Southee MLR Senior Assessment
Management

Risk assessment form

Project details
Project title: Max Lionel Reality
Project manager: Tim Southee
Risk details
Risk ID : 1/2020, 2/2020, 3/2020
Raised by : Person A
Date raised : 15TH December 2020
Description of risk:
The software that is being used by company has been corrupt and the staff is
not be able to attend or receive message or any updates. This may cause
communicating issue and delay in the project.
Likelihood of risk: Impact of risk:

H: Software Crashed. H: Software crash leads to corruption

that of files that may remain
unusable.
H: MLR staff not able to attend vital
meeting. H: staff have the vital data,
information issues to be discussed in
the meeting.
H to M: Difference in thoughts
personal issues and communication H: clash between important members
issues. could lead vital losses to progression
of the project.
Risk mitigation
Preventive actions recommended:
The software should be regularly backed up and kept in cloud or in USB.

Contingency actions recommended:

We will use different it tools and software to recover the lost data
Approval details
Supporting documentation:
1. Crash data statistics
2. Reports
3. Earlier stages reports
Signature : Tim Southee
Date:
Project title: Max Lionel Reality Project Date version:
client: MLR
Project Project sponsor: File name: Page no. 10
manager: MLR Senior Solved
Tim Southee Management Assessment

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Budget

Project Name :

Income Incl. GST Excl. GST

Allocation from $15000 $16500
Management
Total income $15000 $16500

Expense Incl. GST Excl. GST

Research Work $220 $200

Information Meeting $1100 $1000

Printing of pamphlets, $3300 $3000

broachers etc.

Project Member $3300 $3000

Wages

Subtotal $12540 $7200

Total $9020 $7920

Project title: Max Project Date version:

Lionel Reality client: MLR
Project sponsor: File name: Page no. 10
MLR Senior Solved
Management Assessment

Status update report:

Status report – Project

Item Work Milest Revised Budgete Revised Respons

comple one /actual d cost /actual ible
ted to – date date cost
date
Study the The 7 10th $1000 $1500 Project
current study Octobe October Manager
procedure have r 2020 2020
and policies been
of MLR done
and the
further

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 proceedi
ng in
finalized

Team Role and 7 10th $3000 $4000 Team

members Respons Octobe October Member
have to ibilities r 2020 2020 and MLR
done their finalized staff
research
and study in
their related
concerns

Implementa The 10th 15th $2000 $2500 Project

tion phase things Octobe October Manager
of the have r 2020 2020
project been
ready
and
ready to
initiate
the
project

Change requests

Change request – Project

Issued by Tenant

Item effected The final deliverables

Nature of Tenant requested the Formatting to be change of

change presentations or leaflet of the project.
requested

Reason for Tenant was having problem with the font size type and
change preferred calibre font of presentations or leaflets.

Impact on Nothing as Language conversion facilities are available

scope on internet as he could also take help from other
resources/people.

Impact of None, as software facilities like google translate are

budget available.

Impact on None, as it was associated with only reading

schedule deliverables.
Change Final budget: $0
authorised
Signed Signed
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 Project
manager

Issues log

Item Strategy Date logged Date resolved

The team His pay rise was 15 Oct 2020 17 Oct 2020
member granted
demanded
overtime for his
work
Signed: Signed: Signed: Signed:
Project Sponsor Client
manager

Budget variation report

Project Name :

Income Budget Actual %

variatio
n
MLR Budget allocation $15,000 $15,000 Zero

Total income $15,000 $15,000 zero

Expense Budget Actual %

variatio
n
Project Team Member wages $3500 $3500 0

WHS trainer @ 50 per day for 5 days $250 $250 0

$5000 $5000 0
Study, research cost involved

$500 $500 0
Training venue essential item like
projector, software, computer etc

Subtotal $12250 $12750 Zero

Total $12250 $12750 Zero

Exemplar BSBPMG522 Undertake Project Work Template Page 13 of 17

Handover report

Handover report
Initial overall Max Lionel Reality
objectives
Agreed changes to There are no any sort of changes
objectives
Final agreed deliverables
Item Budgeted Final cost Schedule Final date
cost date

Presentation $5500 $ 5500 1/11/2020 1/12/2020

Orientation and $6000 $ 5500 5/11/2020 5/11/2020

advertisement

Project Deliverable $5000 $5000 30/11/2020 30/11/2020

preparation

Total $16500 $16000

Issues summary
Item Strategy Date Date
logged resolved
Nil
Documents attached
No. Title

Research
done
documents

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 Training
support
materials

Signed: Signed: Signed:

Project manager Project Sponsor Project Client

Post - project review report

Post - project review report

Name of project :
Building customer good will through promotion of legal and ethical behaviour
among the agents
Date and location of meeting:
Client office
Name of attendees:
15 which includes client, project team member, project manager and sponsor
Overview by project manager :
The project have been done according to the required criteria, we have
achieved the target and the amount we have allocated was the best. All the
things goes in the right way and the project is completed on the exact
targeted date.
Review by team of goals, objectives/ deliverables and schedule as
outlined in project plan:
The team and all the related parties are very happy with the progress. All
the matter is solved with the mutual consents and whole project is completed
in friendly mood.
Met Missed Partial Comments
ly met
Project 
goals
Deliverables 

Promote

 Within budget
income

Success  Fully
criteria according to
set target.

Exemplar BSBPMG522 Undertake Project Work Template Page 15 of 17

  They were
All agents not present in
know about all project
their legal, briefings,
ethical could not
obligations, attend
code of meetings, etc
conduct by
MLR


Schedule

Within time
Research on limit
ethical/
legal


Budget Finalised with
time frame

What worked well; what could have gone better?

Worked well Could have gone better

Exploration part was done well A concise presentation about the
as it framed the foundation of undertaking might have driven the task to
the achievement of the be settled all the more early and with more
undertaking achievement rates
Programming, innovation was More utilization of innovation upheld by
widely utilized experienced staff and common coordination
would have driven the task to be cultivated
with a much high achievement rate.
Lessons learned
Broad utilization of innovation definitely spares the cost, time and builds the
effectiveness of the undertaking colleagues.
Next steps/ improvement plans

Backup plan supported by frequent, regular discussions at every stages set

the stage of lesser errors, more accuracy and accomplishing the project
early.

Exemplar BSBPMG522 Undertake Project Work Template Page 16 of 17

 Project Meeting – Agenda and Minutes Template
Date: Participants: Project Team members, project manager, client
and sponsor.
Topic/Agenda and Discussion Notes Speaker Time
Introduction about organization and there current Client Senior 15 mins
procedures and processes Management
Discussion related the project and its phases Project 10 mins
Manager
Introduction about team members, budgets and Project 5 mins
costs involved Manager
Introduction of project team and the resources to Project team 10 mins
be used during the project and Project
manager

Post-Project Review Meeting – Agenda and Minutes Template

Date: Participants: Broad utilization of innovation definitely spares
the cost, time and builds the effectiveness of the undertaking
colleagues
Topic/Agenda and Discussion Notes Speaker Time
Brief overview of project Project 15 mins
Discuss in detail all the task that have been done Manager
during the project.
Review by team All 5 mins
Project team discuss all the phases of the project
through which they have been passed through.
Lessons learned All 5 mins
Next steps All 5 mins

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