MLR Institute of Technology Page 17 CROSS CULTURAL MANAGEMENT MBA: I
Semester L P C Course Code: C50009 3 –
3 Course Objectives: To enable understanding of importance of cross culture
in conduct of business. To elucidate various aspects in reconciling cultural
dilemmas, culture and styles of management. To explain culture and
corporate structures. To elucidate on the importance of business
communication across cultures. To highlight the importance of Working with
International teams.
Course Outcomes: Students will be able to Understand the importance of
the influence of national culture on business culture. Learn about value
orientations and dimensions. Assess culture and leadership, culture and
strategy, cultural change in organizations. Understand cross cultural team
management. Learn the aspects of working with international teams and
multiple cultures and management of conflicts
Unit – I: Introduction: Determinants of Culture, Facets of Culture, Levels of
Culture, National Cultural Dimensions in the Business Context, The Influence
of National Culture on Business Culture. Business Cultures: East and West.
Unit – II: Cultural Dimensions and Dilemmas: Value Orientations and
Dimensions, Reconciling Cultural Dilemmas, Culture and Styles of
Management: Management Tasks and Cultural Values.
Unit – III: Culture and Organizations: Culture and Corporate Structures,
Culture and Leadership, Culture and Strategy, Cultural Change in
Organizations, Culture and Marketing, Cultural Diversity.
Unit – IV: Culture and Communications: Business Communication across
Cultures, Barriers to Intercultural Communication, Negotiating Internationally.
Unit – V: Cross Cultural Team Management: Working with International
Teams, Group Processes During International Encounters, Conflicts and
Cultural Difference, Understanding and Dealing with Conflicts, Developing
Intercultural Relationships.
Suggested Readings:
Marie-Joelle Browaeys, Roger Price: Understanding Cross-Cultural
Management, Pearson, 4e, 2019. David [Link]: Cross Cultural
Management, Sage Publications, 4e, 2017.
Nigel Holdon, Cross Cultural Management: Knowledge Management
Perspective, Pentice Hall, 2012.
Parissa Haghirian: Multinational and Cross-Cultural Management, Routledge,
2012.
Richard Mead: International Management-Cross cultural Dimension, 3/e,
Blackwell, 2015.
Jerome Dumetz, Cross-cultural Management Textbook: Lessons from the
world leading experts in cross-cultural management, Create Space
Independent Publishing Platform; Student edition (September 5, 2012),
Oakland, USA.
COURSE OVERVIEW
This course provides a comprehensive understanding of cross-cultural
management in the global business environment. It examines how national
culture influences business practices, leadership styles, communication
patterns, negotiation strategies, and team management. The course explores
cultural dimensions, value orientations, organizational culture, intercultural
communication barriers, and conflict management in international settings. It
equips students with the knowledge and skills required to effectively manage
multicultural teams and operate in global organizations.
COURSE OBJECTIVES
1. To explain the importance of cross-culture in the conduct of business.
2. To elucidate various aspects in reconciling cultural dilemmas, culture
and styles of management.
3. To explain the relationship between culture and organizations.
4. To impart knowledge on cross-cultural business communications and
identify barriers to intercultural interactions and international
negotiations.
5. To understand processes in international settings and approaches to
cross-cultural team management.
COURSE OUTCOMES
After completion of the course, students should be able to:
1. Understand the importance of cross-culture in the conduct of business.
2. Analyze various value orientations and dimensions of management.
3. Assess culture and leadership, culture and strategy, and cultural
change in organizations.
4. Analyze the impact of cross-cultural business communications and
identify barriers in international negotiations.
5. Evaluate processes in international settings and approaches to cross-
cultural team management.
COURSE UNITS
Unit I — Introduction Determinants of culture, facets of culture, levels of
culture, and national cultural dimensions in the business context. The
influence of national culture on business culture. Business cultures: East and
West.
Unit II — Cultural Dimensions and Dilemmas Value orientations and
dimensions, reconciling cultural dilemmas, culture and styles of
management, management tasks and cultural values.
Unit III — Culture and Organizations Culture and corporate structures,
culture and leadership, culture and strategy, cultural change in
organizations, culture and marketing, cultural diversity.
Unit IV — Culture and Communications Business communication across
cultures, barriers to intercultural communication, negotiating internationally.
Unit V — Cross-Cultural Team Management Working with international
teams, group processes during international encounters, conflicts and
cultural difference, understanding and dealing with conflicts, developing
intercultural relationships.
TEXT BOOKS
1. Schneider, S. C., Barsoux, J. L., & Stahl, G. K. — Managing Across
Cultures
2. Adekola, A., & Sergi, B. S. — Global Business Management: A Cross-
Cultural Perspective
3. Bhattacharyya, D. K. — Cross-Cultural Management: Text and Cases
4. Akande, A. — Modern Cross-Cultural Management: Understanding
Diversity in Global Business
5. Chanlat, J. F. et al. (Eds.) — Cross-Cultural Management: Culture and
Management across the World
6. Mahadevan, J. — Cross-Cultural Management: A Contemporary
Approach
7. Rodrigues, C. — International Management: A Cultural Approach
REFERENCE BOOKS
1. Holden, N. — Cross Cultural Management: Knowledge Management
Perspective, Prentice Hall, 2012.
2. Haghirian, P. — Multinational and Cross-Cultural Management,
Routledge, 2012.
3. Mead, R. — International Management: Cross Cultural Dimension, 3rd
Edition, Blackwell, 2015.
4. Dumetz, J. — Cross-Cultural Management Textbook, CreateSpace
Independent Publishing Platform, 2012.
ELECTRONIC RESOURCES
1. NPTEL Courses on Cross-Cultural Management — [Link]
2. SWAYAM Online Courses — [Link]
3. Harvard Business Review — [Link]
4. TED Talks on Cultural Intelligence — [Link]
5. Hofstede Insights — [Link]
6. YouTube Lectures on International Business and Cross-Cultural
Management
7. Google Scholar — [Link]
MATERIALS ONLINE
1. Course template
2. Tutorial question bank
3. Tech talk and concept video topics
4. Open-ended experiments
5. Definitions and terminology
6. Assignments
7. Model question paper I
8. Model question paper II
9. Lecture notes
10. PowerPoint presentations
11. Drishya Siksha Sangrah (DSS) Videos