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INTRODUCTION TO NURSING INFORMATICS
We are in a digital age. This means that as nurses, the convergence of the telecommunications and
computer industry has seen a pervasive increase in how we communicate and process information.
Integrated systems support evidence based nursing practice, facilitate nurses’ participation in the health
care team, and documents nurses’ contribution to patient care outcomes.
For greater achievement in nursing practice, nurses need to desire and adopt innovative means to make
contribution to the patient care process and patient outcome visible. Hence Nursing Informatics will
bring nursing contributions to health visible.
Nursing Informatics is the specialty that transforms data into needed information and leverages
technologies to improve health and health care equity, safety, quality and outcomes.
Nursing Informatics as computer science is the application of computer technology to all fields of
nursing {nursing services, nurse education and nurse research}.
Nursing Informatics is a field that integrates nursing and technology. It is a combination of technology
and patient care.
Several core concepts are essential for nurses to understand in this field, including:
Data Management: Nurses must be able to collect, store, and analyse patient data effectively,
including understanding how to use electronic health records {EHRs} and other data management
tools to organize patient information.
Clinical Decision- Making: Nursing Informatics can help nurses make more informed decisions by
providing data-driven insights into patient care. This requires the ability to analyse data and
translate it into actionable insights.
Patient Safety: Nursing Informatics can also improve patient safety by reducing errors and
identifying potential risks. Nurses can use tools like bar-coding and medication reconciliation
software to ensure patients receive the right treatments at the right time. Nurses can use nursing
informatics to improve patient care, safety, and outcomes by understanding these core concepts.
DEFINITION OF COMPUTER
A computer is an electronic device for storing and processing data, typically in binary form, according to
instructions given to it in a variable program.
It is a machine that can be programmed to carryout sequences of arithmetic or logical operations
automatically. Modern digital electronic computers can perform generic set of operations known as
programs. These programs are what enables the computer perform a wide range of task.
CLASSIFICATION OF COMPUTER
Computers are classified based on size, based on work(type), and based on purpose.
Mainframes are large computers that can handle multiple users and data processing tasks. These
computers are still used in many industries today. Some examples include IBM zSeries, Unisys
ClearPath, and Fujitsu BS2000.
Minicomputers are smaller and less powerful than mainframes, but still capable of handling
multiple users. They may not be as widely used today, some examples include DEC PDP-11, VAX,
and IBM AS/400.
Microcomputers, also known as personal computers, are the ones we use at home or in the office. They
come in different forms like desktops, laptops, tablets, and smartphones.
CLASSIFICATION OF COMPUTERS BASED ON TYPE(WORK)
Analog Computers are like the smooth operators of the computer world. They work with
continuous data and use physical quantities, such as voltage or current, to represent and process
information. They’re great for tasks that involve complex mathematical calculations or simulations.
Digital computers which are the most common type today, work with discrete data in the form of
binary code{0s and 1s}. They use electronic circuits to perform calculations and process
information. Digital computers are versatile and can handle a wide range of tasks, from simple
calculations to complex data analysis.
Hybrid computers, as the name suggests, they combine the best of both analog and digital world.
Hybrid computers use analog components for tasks that require continuous data processing, and
digital components for tasks that involve discrete data processing. They’re often used in scientific
and engineering applications that require real-time data acquisition and analysis.
In a nutshell, analog computers work with continuous data, digital computers work with discrete
data, and hybrid computers combine the two.
COMPONENTS OF A COMPUTER
A computer consists of several key components, including the Central Processing Unit(CPU),
Memory(RAM & Storage devices such as hard drives or solid state drives), Input devices(like keyboards
and mouse), Output devices(such as monitors and printers), and the Motherboard that connects
everything together. Each component plays a crucial role in the functioning of a computer.
THE CPU: The Central Processing Unit, this is the brain of the computer. It is responsible for executing
instructions and performing calculations. The CPU consists of several components, including the Control
Unit, Arithmetic Logic Unit(ALU), and Registers.
Control Unit: The Control Unit coordinates the activities of the CPU and manages the flow of data
between different parts of the computer. It fetches instructions from the computer’s memory,
decodes them, and then executes them by sending signals to other components.
The ALU performs arithmetic and logical operations, such as addition, subtraction, multiplication
and comparison. It can also perform logical operations like AND, OR, & NOT. The ALU operates on
binary data, which consists of 1s and 0s.
Registers are small, high-speed storage areas within the CPU. They hold data that is being actively
used by the CPU. Registers stores temporary results, memory addresses, and other important
information needed for processing instructions.
The instruction cycle is a process by which a computer retrieves a program instructions from its
memory, determines what actions the instruction dictates and carries out those actions.
MEMORY: Computers have two types of memory:RAM(Random Access Memory) and Storage. RAM is
temporary memory that stores data that the CPU needs to access quickly.
Storage, such as a hard drive or solid-state drive(SSD), is used for long-term data storage.
INPUT DEVICES: These devices allow you to input data into the computer. Examples include keyboard,
mouse, touch screens, and scanners.
OUTPUT DEVICES: These devices display or presents data processed by the computer. Examples include
monitors, printers, speakers, and headphones.
MOTHERBOARD: The motherboard is the main circuit board of the computer. It connects all the
components together, including the CPU, memory, storage, and other peripherals.
Other components of the computer include: graphics Processing Unit(GPU), power supply,
expansion cards, peripherals.
INTERNET
The internet is a global network of interconnected computers and devices that allows for the sharing
and exchange of information. It’s like a vast web of connections that spans the entire globe, connecting
people, organizations and resources.
The internet is made up of millions of servers, routers and other network devices that work together to
transmit data. When you access the internet, your device connects to an Internet Service Provider(ISP),
Which acts as a gateway to the internet. From there you can access websites, send emails, stream
videos, and much more.
One of the most important aspects of the internet is the World Wide Web(WWW). The web is a
collection of interconnected documents and resources that you can access through web browsers like
google chrome, Mozilla Firefox or safari. Websites are hosted on servers and can contain text, images,
videos, and interactive elements.
The internet has revolutionized the way we communicate, work, learn and entertain ourselves. It has
opened up a world of possibilities, allowing us to connect with people from all over the globe, access
vast amounts of information and engage in online activities.
However, it’s important to stay safe and be mindful of your online presence. Protect your personal
information using strong passwords and be cautious of scam when navigating the internet.
TELENURSING
This is a branch of nursing that utilizes technology to provide healthcare services remotely. It combines
the fields of nursing and telecommunications to deliver patient care, education, and support from a
distance.
Tele-nursing is a rapidly growing field within nursing informatics. It involves the provision of nursing care
and services remotely, utilizing various telecommunication technologies. Tele-nursing allows nurses to
interact with patients, provide consultations, monitor vital signs, and deliver education and support
using communication platforms such as video conferencing, phone calls, and secure messaging.
One of the key aspects of Tele-nursing is the use of Tele-Health technologies to deliver nursing care to
patients in diverse settings, such as their homes, long-term care facilities, or rural areas where access to
healthcare may be limited. This approach provides an opportunity to improve access to care, especially
for individuals who have difficulty accessing traditional healthcare facilities due to geographical,
physical, or financial barriers.
Tele-nursing also plays a critical role in supporting patients with chronic conditions, such as diabetes,
heart disease, or mental health disorders, by enabling remote monitoring of their health status. Nurses
can use Tele-Health devices to collect and analyze real-time data from patients, allowing for early
intervention and proactive management of their conditions. Additionally, Tele-nursing supports patient
education and self-management, empowering individuals to take an active role in their healthcare.
Furthermore, Tele-nursing can enhance collaboration and communication among healthcare teams,
enabling nurses to consult with physicians, specialists, and other healthcare professionals remotely. This
approach facilitates care coordination, improves efficiency, and ensures that patients receive timely and
comprehensive care.
In addition to patient care, Tele-nursing also encompasses virtual nursing education and training. Nurses
can access online learning resources, participate in virtual simulations, and engage in remote mentoring
and clinical supervision. This not only provides opportunities for professional development but also
ensures that nurses are equipped with the knowledge and skills needed to deliver high-quality care in
various Tele-Health settings.
Challenges associated with Tele-nursing include ensuring the security and privacy of electronic health
information, addressing technological barriers, and maintaining effective communication with patients
through virtual platforms. Additionally, regulatory and license considerations must be taken into account
when providing Tele-nursing services across different jurisdictions.
In conclusion, Tele-nursing has the potential to transform the delivery of nursing care by expanding
access to services, improving health outcomes, and promoting patient-centered care. As technology
continues to advance, Tele-nursing will play an increasingly important role in the future of healthcare,
providing innovative solutions to address the evolving needs of patients and healthcare systems.
TYPES OF EHRs
There are different types of EHR systems used in healthcare, some common types include:
WEB-BASED EHR: These systems are accessed through a web browser and are hosted on remote
servers. They offer flexibility and accessibility since they can be accessed from any device with an
internet connection.
CLIENT-SERVER EHR: In this type, the EHR software is installed on local servers within the
healthcare facility. Users access the system through client applications installed on their computers
or devices.
CLOUD-BASED EHR: These systems store data on remote servers hosted by a third-party vendor.
They offer scalability, cost-effectiveness, and easy data backup and recovery.
OPEN-SOURCE EHR: These systems have their source code available to the public, allowing users to
modify and customize the software to meet their specific needs. They offer flexibility and
innovation opportunities.
Each type of EHR systems has its own advantages and considerations, and healthcare
organizations choose the one that best suits their needs and requirements.
One of the key objectives of integrating midwifery data is to provide a seamless and efficient flow of
information across various healthcare settings. This ensures that relevant data regarding prenatal care,
labor and delivery, postpartum care, and newborn health is accessible to midwives, obstetricians,
pediatricians, and other healthcare professionals involved in maternal and infant care.
Integration of midwifery data also enables the creation of electronic health records (EHRs) specifically
tailored to the needs of midwifery care. These EHRs can capture and store a wide range of data,
including patient demographics, medical history, prenatal assessments, labor progress, medications
administered, and postpartum follow-up. By consolidating this information into a single, standardized
system, healthcare providers can easily access and share critical data to make informed decisions and
provide coordinated care.
Furthermore, integrated midwifery data can facilitate the identification of trends, patterns, and
potential areas for improvement in maternal and infant health. By using data analytic tools, healthcare
organizations can analyze large datasets to identify risk factors for maternal and neonatal complications,
track performance metrics, and evaluate the effectiveness of clinical practices. This, in turn, enables
evidence-based decision-making and quality improvement efforts to enhance the overall quality of
midwifery care.
In conclusion, the integration of midwifery data through nursing informatics is essential for promoting
interoperability, facilitating collaboration among healthcare providers, improving patient safety, and
advancing the quality of maternal and infant healthcare. By harnessing the power of technology to
collect, organize, and analyze data, midwives and other healthcare professionals can work together to
optimize outcomes for pregnant individuals and their babies.
1. Subjective Data: This includes information provided by the patient, such as their symptoms, medical
history, and any concerns they may have about their health.
2. Objective Data: This involves the collection of measurable and observable data, such as vital signs,
physical examination findings, laboratory test results, and diagnostic imaging reports.
3. Nursing Diagnoses: Based on the assessment data, nurses identify actual or potential health problems
and formulate nursing diagnoses to guide their care planning.
4. Care Plans: Nurses develop individualized care plans based on the patient's assessment data and
nursing diagnoses. These plans outline the interventions and treatments that will be implemented to
address the patient's health needs.
5. Progress Notes: Ongoing documentation of the patient's progress, response to interventions, and any
changes in their condition is essential for monitoring their health status and adjusting the care plan as
needed.
In the context of nursing informatics, the documentation of patient assessment is often facilitated
through electronic health record (EHR) systems. These systems allow for the efficient and secure storage
of patient data, as well as the integration of information from various sources, such as laboratory
systems, diagnostic imaging systems, and other healthcare providers' records.
Nursing informatics also plays a crucial role in ensuring the accuracy, completeness, and interoperability
of patient assessment documentation. By leveraging standardized terminologies, data exchange
standards, and decision support tools, nursing informatics can help improve the quality and usability of
patient assessment data, ultimately contributing to better patient outcomes and care coordination.
Overall, the documentation of patient assessment in nursing informatics is a multifaceted process that
requires attention to detail, adherence to best practices, and the use of technology to support the
collection, organization, and analysis of patient data. It is an essential component of nursing practice
that contributes to the delivery of safe, effective, and patient-centered care.
1. Data Quality: Data quality refers to the accuracy, completeness, consistency, and timeliness of
healthcare data. In nursing informatics, ensuring data quality is crucial for making informed clinical
decisions, conducting research, and supporting quality improvement initiatives. Nurses and other
healthcare professionals rely on high-quality data to assess patient outcomes, identify trends, and
measure the effectiveness of interventions. Nursing informatics play a key role in promoting data quality
by implementing data validation processes, standardizing data collection methods, and leveraging
technology to minimize errors and discrepancies in the data.
2. Reporting: Reporting in nursing informatics involves the generation and analysis of data to support
decision-making, performance measurement, and regulatory compliance. Nurses use reporting tools to
track key performance indicators, monitor patient safety metrics, and communicate relevant
information to other members of the healthcare team. Nursing informatics are responsible for
developing and customizing reporting systems that align with the specific needs of nursing practice, such
as tracking medication administration errors, documenting patient outcomes, and evaluating the
effectiveness of nursing interventions.
3. Security: Data security is a critical concern in nursing informatics, given the sensitive nature of
healthcare information. Protecting patient data from unauthorized access, breaches, and cyber threats
is essential for maintaining patient privacy and complying with legal and regulatory requirements, such
as the Health Insurance Portability and Accountability Act (HIPAA). Nursing informatics work to
implement robust security measures, such as access controls, encryption, and audit trails, to safeguard
electronic health records and other healthcare data systems. They also play a role in educating nurses
and other healthcare staff about best practices for maintaining data security and preventing data
breaches.
In summary, data quality, reporting, and security are integral components of nursing informatics that
support the delivery of safe, effective, and patient-centered care. By ensuring the accuracy and integrity
of healthcare data, enabling comprehensive reporting capabilities, and implementing robust security
measures, nursing informatics contribute to the overall quality and safety of healthcare delivery. These
efforts are essential for promoting evidence-based practice, improving patient outcomes, and
maintaining the trust and confidentiality of patient information.
1. Electronic Health Records (EHR): EHR systems serve as a central repository of patient information,
including clinical notes, medication records, diagnostic test results, and treatment plans. Nurses use
EHRs to retrieve patient data, track changes in health status, and access historical information to inform
their care decisions. Nursing informatics are responsible for optimizing EHR interfaces and search
functionalities to facilitate efficient information retrieval and ensure that nurses can access the data
they need to provide high-quality care.
2. Clinical Decision Support Systems (CDSS): CDSS are software tools that provide nurses with evidence-
based guidelines, alerts, and recommendations at the point of care. These systems support information
retrieval by delivering relevant clinical knowledge and best practices to nurses as they assess and
manage patient conditions. Nursing informatics play a role in customizing CDSS to align with nursing
workflows and information needs, ensuring that the systems effectively assist nurses in making informed
decisions and improving patient outcomes.
3. Literature Databases and Knowledge Resources: Nursing informatics facilitate access to a wide range
of literature databases, scholarly journals, and knowledge resources that contain research findings,
clinical guidelines, and best practices relevant to nursing practice. By curating and organizing these
resources, nursing informatics enable nurses to retrieve up-to-date information on healthcare topics,
evidence-based interventions, and emerging trends in nursing care.
4. Information Retrieval Tools and Search Engines: Nursing informatics may develop or customize
information retrieval tools and search engines tailored to the specific needs of nursing practice. These
tools enable nurses to efficiently locate relevant information within complex healthcare datasets,
research repositories, and clinical documentation, ultimately supporting evidence-based decision-
making and knowledge discovery.
5. Training and Education: Nursing informatics also play a role in providing training and education to
nurses on effective information retrieval techniques, search strategies, and the use of information
resources. By empowering nurses with the skills to navigate and retrieve information from various
sources, nursing informatics contribute to the development of a knowledgeable and evidence-informed
nursing workforce.
Another big challenge is integrating the system seamlessly into the nurses' workflow. It's crucial that the
system doesn't disrupt their daily tasks but rather enhances their efficiency. Also ,ensuring that the
system is able to retrieve relevant and accurate information quickly. Nurses need to access the right
data promptly to make informed decisions for patient care.
Security is a major concern too. Protecting sensitive patient information from unauthorized access is a
top priority. The system must comply with strict privacy regulations to safeguard patient confidentiality.
Moreover, managing the sheer volume of data in healthcare settings can be overwhelming. The system
needs to be able to organize and retrieve data efficiently, even as new information is constantly being
generated.
These challenges require careful planning, user input, and ongoing maintenance to ensure that the
information retrieval system is effective and beneficial for nursing informatics. It's a complex but
rewarding process.
ICT in Midwifery Practice
Technology and trends applied to Midwifery e.g. Mobile health, wearable
devices
The nursing profession is continuously changing and technology is becoming increasingly vital in
health care delivery, contributing to lower costs, in certain aspects, and greater efficiency. Modern
medical technologies can make life easier for medical professionals and patients alike. Certain
technologies can make patient care easier and more efficient for the doctors and nurses who manage a
large number of patients. They can also assist patients in getting the care they need with more
convenient and accessible options. The nursing profession finds many of these new medical
technologies help them with routine processes, as well as decrease human errors that can come from
too few nurses who are working long hours with too many patients. To fully utilize the benefits of this
technology, nursing professionals must stay current on the latest trends and understand how to
incorporate them into their practice.
Several technological trends have recently emerged in health care, holding the potential to
transform nursing.
With the necessary training, AI can examine a patient’s data and predict outcomes such as; the
effectiveness of various treatments, the likelihood of hospital readmissions, and the optimal staffing
levels for patients with various illnesses. AI and machine learning can enhance patient care and save
costs by providing real-time information and insights to doctors, nurses, and other medical staff.
Automation is another key application of this technology. Health care personnel can focus on patient
care by using AI and machine learning to automate repetitive tasks such as data entry and scheduling.
Automation can also minimize errors and boost efficiency, improving patient outcomes and saving
money.
These algorithms though are only as accurate as the data used to train them, there is a risk they
will be problematic if general factors (diversity and inclusivity) in the health care system are not
considered when designing and deploying these technologies.
Automated IV Pumps
Automated IV pumps control the dosages and drips given to patients. It involves software and
medical tech that allow nurses to change the drip amounts and medication doses so patients aren’t
waiting for changes. There are IV pumps for nutrition that give needed meals at the right times and self-
pumps that allow patients to increase a controlled amount of pain medication for themselves.
Automated IV pumps help speed up nursing processes and can be vital if there is a need for immediate
adjustment. Changing medication through an automated process also removes elements of human error
that could present issues for clinical patients and hospitals.
Automated IV kits give nurses opportunities to focus on other areas of work, instead of having to
measure and give medication or food. Hospitals all have different kinds of automated IV pumps, so
training and education is often based on the specific hospital or clinic where nurses work.
Additionally, many nursing schools give training and information on new software and technology,
including how automated IV pumps work and why they’re valuable.
One benefit of using virtual reality in nursing education is its capacity to provide students with a realistic
and engaging learning experience. Nursing students can learn how to provide high-quality patient care
using virtual models of real-world medical circumstances without needing to have direct supervision
from an experienced nurse on-site. For example, they can practice assessing and monitoring vital signs,
delivering medication, and communicating with patients and their families.
Despite its advantages, VR is not a perfect substitute for in-person nursing education and practice. The
lack of face-to-face communication between patients and providers is one of the most challenging
issues. While VR can imitate real-world medical conditions, it cannot replace human involvement in
health care, and this lack of direct patient interactions can potentially affect nurses’ ability to express
sensitivity or empathy. To combat this, nurses need to hone soft skills in interpersonal communication.
Another challenge surrounding VR in nursing education is the high installation costs associated with the
technology. As the technology improves and prices go down, health care facilities should seek additional
funding and assistance to guarantee that nursing students have access to the latest VR technology.
Portable Monitors
Portable monitor equipment allows nursing professionals to check on patients, even if they’re on the
move or busy helping someone else. Portable devices monitor vital signs like ECG, respiratory rates, and
oxygen saturations while transmitting the information back to a central monitor. This means that nurses
will get an alarm notification if there’s an emergency.
Most hospitals have nurses check levels hourly. Portable monitoring technology allows nurses to track
and note stats at the right time, even if there are a lot of other things going on. This helps them
constantly monitor patients from anywhere in the hospital. The alerts and alarms sent to nurses through
the portable monitor can save lives.
Nurses learn at their specific hospital how to utilize portable monitors, and nursing schools help teach
students the value and general use of many common pieces of equipment.
Wearable Devices
Wearable devices and mobile apps are transforming the healthcare industry. Devices that help track
heart rates, exercise, sleep, respiration, and more are helping people take their health into their own
hands.
With increased accessibility to smart phones, nurses also benefit from apps and devices that help them
care for patients.
They also help remove elements of human error for nurses because the communication of data comes
directly from the device itself. It allows for faster record keeping and helps patients and nurses maintain
consistent monitoring of health.
Wearable devices from health tracking, to specific patient monitoring, are often called the future of
healthcare. With access to huge amounts of data, wearable devices can help the entire healthcare
process; from diagnosis to recovery.
Wearable devices help remove elements of human error for nurses, because the communication of data
comes directly from the device itself. It allows for faster record keeping, and helps patients and nurses
maintain consistent monitoring of health.
Smart Beds
Smart bed technology can help nurses track movement, weight, and even vitals. Smart beds also play a
major role in keeping patients safe and comfortable during a long hospital stay. With the number of falls
and patient injuries inside hospitals, smart beds are very important for patient safety.
Smart bed technology gives nurses a constant in-room monitor that provides them with regular updates
and communications on a patient’s activities. It can also help them identify patterns, which can lead to a
new diagnosis or a different understanding of a condition.
Nurses also spend less time coming in and adjusting supplies and medical equipment for comfort or
safety because they can help control that with their smart bed. It allows health care providers to get
back to other important work that only humans can do.
EHRs can tell registered nurses (RNs) whether there are further steps they need to take for a patient,
monitor small condition changes, and give them information immediately as alerts or reminders.
Real-time health updates impact the speed and accuracy of medical care. RNs learn how to use software
systems on the job, but their education and training will help them quickly understand what different
indications on medical records mean and what their course of action should be to ensure improved
patient outcomes.
Telehealth saves both patients and doctors money and time. Similarly, it prevents sick patients from
coming to public places and exposing other patients. This technology is changing the way clinics operate
and how patients are cared for.
Similarly, medical apps and wearables help patients and doctors work to improve health. Doctors and
nurses can monitor vital signs of patients without them being in the office. They can be utilized for
overall health and wellness, or for specific medical concerns such as seizures or diabetes. Apps can also
help patients understand when they should call a doctor and when a simple over-the-counter
medication could help. This again conserves resources in clinics and helps patients save time and
frustration.
Human Computer Interface
Human-computer interaction (HCI) is defined as the field of study that focuses on optimizing
how users and computers interact by designing interactive computer interfaces that satisfy users’ needs.
HCI is based on knowledge of computers and humans. Also, the relationship between these components
is extremely relevant since computers have almost infinite applications, and there are numerous
possibilities for "dialogue" between users and computers.
Key components of HCI
1. The user
The user component refers to an individual or a group of individuals that participate in a common task.
HCI studies users’ needs, goals, and interaction patterns. It analyzes various parameters such as users’
cognitive capabilities, emotions, and experiences to provide them with a seamless experience while
interacting with computing systems.
A user operates a computer system with an objective or goal in mind. The computer provides a digital
representation of objects to accomplish this goal. For example, booking an airline for a destination could
be a task for an aviation website. In such goal-oriented scenarios, one should consider the following
aspects for a better user experience:
3. The interface
The interface is a crucial HCI component that can enhance the overall user interaction experience.
Various interface-related aspects must be considered, such as interaction type (touch, click, gesture, or
voice), screen resolution, display size, or even color contrast. Users can adjust these depending on the
user’s needs and requirements.
For example, consider a user visiting a website on a smartphone. In such a case, the mobile version of
the website should only display important information that allows the user to navigate through the site
easily. Moreover, the text size should be appropriately adjusted so that the user is in a position to read it
on the mobile device. Such design optimization boosts user experience as it makes them feel
comfortable while accessing the site on a mobile phone.
4. The context
HCI is not only about providing better communication between users and computers but also about
factoring in the context and environment in which the system is accessed. For example, while designing
a smartphone app, designers need to evaluate how the app will visually appear in different lighting
conditions (during day or night) or how it will perform when there is a poor network connection. Such
aspects can have a significant impact on the end-user experience.
Thus, HCI is a result of continuous testing and refinement of interface designs that can affect the context
of use for the users.
• Browsing
• Smart Watches
Goals of HCI
The principal objective of HCI is to develop functional systems that are usable, safe, and efficient for
end-users. The developer community can achieve this goal by focusing on two relevant factors: usability
and user experience. Let’s look at each category in detail:
1. Usability
Usability is key to HCI as it ensures that users of all types can quickly learn and use computing systems. A
practical and usable HCI system has the following characteristics:
• How to use it: This should be easy to learn and remember for new and infrequent users to learn
and remember. For example, operating systems with a user-friendly interface are easier to understand
than DOS operating systems that use a command-line interface.
• Safe: A safe system safeguards users from undesirable and dangerous situations. This may refer
to users making mistakes and errors while using the system that may lead to severe consequences.
Users can resolve this through HCI practices. For example, systems can be designed to prevent users
from activating specific keys or buttons accidentally. Another example could be to provide recovery
plans once the user commits mistakes. This may give users the confidence to explore the system or
interface further.
• Efficient: An efficient system defines how good the system is and whether it accomplishes the
tasks that it is supposed to. Moreover, it illustrates how the system provides the necessary support to
users to complete their tasks.
• Effective: A practical system provides high-quality performance. It describes whether the system
can achieve the desired goals.
• Utility: Utility refers to the various functionalities and tools provided by the system to complete
the intended task. For example, a sound utility system offers an integrated development environment
(IDE) that provides intermittent help to programmers or users through suggestions.
• Enjoyable: Users find the computing system enjoyable to use when the interface is less complex
to interpret and understand.
2. User experience
User experience is a subjective trait that focuses on how users feel about the computing system when
interacting with it. Here, user feelings are studied individually so that developers and support teams can
target particular users to evoke positive feelings while using the system.
HCI systems classify user interaction patterns into the following categories and further refine the system
based on the detected pattern:
development. These activities must then be ordered in time in any development project and
In the development of a software product, we consider two main parties: the customer who
requires the use of the product and the designer who must provide the product.
leads into the next. The analogy of the waterfall is not completely faithful to the real relationship
between these activities, but it provides a good starting point for discussing the logical flow of
activity. We describe the activities of this waterfall model of the software life cycle next.
In this stage, the problem or pain the software targets is clearly defined. First, developers and other
team members outline objectives for the system and draw a rough plan of how the system will work.
Then, they may make use of predictive analysis and AI simulation tools at this stage to test the early-
stage validity of an idea. This analysis helps project managers build a picture of the long-term resources
required to develop a solution, potential market uptake, and which obstacles might arise.
At its core, the planning process helps identify how a specific problem can be solved with a certain
software solution. Crucially, the planning stage involves analysis of the resources and costs needed to
complete the project, as well as estimating the overall price of the software developed.
Finally, the planning process clearly defines the outline of system development. The project manager
will set deadlines and time frames for each phase of the software development life cycle, ensuring the
product is presented to the market in time.
In this step, you incorporate more specific data for your new system. This includes the first system
prototype drafts, market research, and an evaluation of competitors.
To successfully complete the analysis and put together all the critical information for a certain project,
developers should do the following:
Generate the system requirements. A Software Requirement Specification (SRS) document will be
created at this stage. Your DevOps team should have a high degree of input in determining the
functional and network requirements of the upcoming project.
Evaluate existing prototypes. Different prototypes should be evaluated to identify those with the
greatest potential.
Conduct market research. Market research is essential to define the pains and needs of end-consumers.
In recent years, automated NLP (natural language processing) research has been undertaken to glean
insights from customer reviews and feedback at scale.
Set concrete goals. Goals are set and allocated to the stages of the system development life cycle. Often,
these will correspond to the implementation of specific features.
Most of the information generated at this stage will be contained in the SRS. This document shapes the
strict regulations for the project and specifies the exact software model you will eventually implement.
This process is an essential precursor to development. It is often incorrectly equated with the actual
development process but is rather an extensive prototyping stage.
This step of the system development life cycle can significantly eliminate the time needed to develop
the software. It involves outlining the following:
Prototyping tools, which now offer extensive automation and AI features, significantly streamline this
stage. They are used for the fast creation of multiple early-stage working prototypes, which can then be
evaluated. AI monitoring tools ensure that best practices are rigorously adhered to.
This stage includes both front and back-end development. DevOps engineers are essential for allocating
self-service resources to developers to streamline the process of testing and rollout, for which CI/CD is
typically employed.
This phase of the system development life cycle is often split into different sub-stages, especially if a
microservice or miniservice architecture, in which development is broken into separate modules, is
chosen.
Developers will typically use multiple tools, programming environments, and languages (C++, PHP,
Python, and others), all of which will comply with the project specifications and requirements outlined in
the SRS document.
This process involves detecting the possible bugs, defects, and errors, searching for vulnerabilities, etc.,
and can sometimes take up even more time compared to the app-building stage.
There are various approaches to testing, and you will likely adopt a mix of methods during this phase.
Behavior-driven development, which uses testing outcomes based on plain language to include non-
developers in the process, has become increasingly popular.
Similarly, automated and cloud-based platforms, which simulate testing environments, take a significant
amount of manual time out of this stage of the system development life cycle. Selenium, a browser
testing tool, is one popular example of such a platform.
At this stage, the software undergoes final testing through the training or pre-production environment,
after which it’s ready for presentation on the market.
It is important that you have contingencies in place when the product is first released to market should
any unforeseen issues arise. Microservices architecture, for example, makes it easy to toggle features on
and off. And you will likely have multiple rollback protocols. A canary release (to a limited number of
users) may be utilized if necessary.
During the first couple of months, developers might face problems that weren’t detected during initial
testing, so they should immediately react to the reported issues and implement the changes needed for
the software’s stable and convenient usage.
This is particularly important for large systems, which usually are more difficult to test in the debugging
stage.
Automated monitoring tools, which continuously evaluate performance and uptime and detect errors,
can assist developers with ongoing quality assurance. This is also known as “instrumentation.”
1. Strive for Consistency — The same sequences of actions should be requested in similar
situations within the system.
2. Enable frequent users to use shortcuts — such as abbreviations, special key sequences and
macros, to perform regular, familiar actions more quickly.
3. Offer informative feedback — for every user action, at a level appropriate to the magnitude of
the action.
4. Design dialogs to yield closure — so that the user knows when they have completed a task.
5. Offer error prevention and simple error handling — so that, ideally, users are prevented from
making mistakes and, if they do, they are offered clear and informative instructions to enable them to
recover.
6. Permit easy reversal of actions — to relieve anxiety and encourage exploration, since the user
knows that he can always return to the previous state.
7. Support internal locus of control — so that the user is in control of the system, which responds
to his actions.
8. Reduce short-term memory load — by keeping displays simple, consolidating multiple pages
displays and providing time for learning action sequences.
Norman’s 7 Principles
In 1988, Donald Norman put forth 7 principles that could be used to assess human-computer
interaction. According to him, these seven stages can be used to transform difficult tasks into simple
ones. Norman’s 7 principles of HCI (Human-Computer Interaction) are:
The Information System used in Clinical Practices are referred to as Health Information System (HIS)
The Word Health Organization promotes the use of technology in revolutionizing healthcare
organizations. Not all may realize its importance now, but there has been accelerated development and
evidence about the impact of healthcare information technology on patient care and the healthcare
industry.
It is geared towards a facility’s clerical work, such as managing various documents, scheduling
appointments, etc. Information systems in healthcare automate and streamline multiple activities,
which makes it easy to run the facility smoothly.
Medical practice management software generally doesn’t include patients’ medical data. However, it
does take care of insurance claims. It automatically processes claims, handles billing and payments, and
generates reports.
Regardless of the size, all healthcare providers — from a single doctor practitioner to a large hospital —
can use medical management software.
Automating routine clerical tasks allows you to concentrate more on the quality of patient care.
It gives you easy access to healthcare data. You can view all the documents online.
One example of practice management software is eClinicalWorks.
The best part is that electronic medical record systems can be accessed instantly using a mobile or
computer. It also enables doctors to easily share data across different departments, allowing them to
provide quick and accurate treatment.
It deals with electronic health information, which generally contains information on a patient’s medical
history, allergies, laboratory charges, and more.
Plus, there is no prescription mix-up — the pharmacist ensures patient safety by giving them the correct
one. It also eliminates the chances of misplacing a prescription.
It allows healthcare providers to send prescriptions directly to pharmacies without the risk of
getting misplaced.
It gives quick and easy access to a patient’s medication history with the help of a pharmacy’s
database.
One of the best examples of e-prescribing software is DrFirst.
This rising technology holds tremendous potential for changing how the healthcare industry operates.
It is generally used by hospitals or large clinics whereby they enter data regarding their patients. Once
stored, hospitals can use it for future references by any institute sharing the database. This MPI creates
an index of all medical records for a specific patient, which is easily accessible by all departments.
The primary purpose of MPI is to reduce duplication of patient population health and avoid inaccuracy
of information that can result in unfair treatment.
6. Patient Portal
Another essential type of hospital management system is the patient portal. It is one of the best
examples of health information systems.
Patient portals provide a platform to access health-related data using any device. It includes all the
information stored in an EHR, such as the patient’s medical history, treatments, and previous
medications.
Not only that, but patient portals also allow users to schedule appointments, view bills, and make
payments online. They can access their devices, including smartphones, tablets, or computers. Some of
the patient portals even facilitate patients to have a conversation with healthcare professionals. So,
instead of waiting hours to schedule an appointment, patients can now log in, check their doctor’s
availability, and look at their lab reports.
It increases patients’ satisfaction rate as the urgent care app provides quick service.
Urgent care apps provide medical help 24/7, hours a day.
One good example of an urgent care app is HealthTap.
It is one of the most time-consuming processes and yet one of the critical ones. Healthcare facilities are
always busy and have little time to spare for managerial tasks. Billing software makes it easy by
automatically generating medical bills and handling the entire workflow.
Besides patient billing, the software covers insurance claims and verification, payment tracking, and
processing. In addition, it sends out alerts for late payments or if there is any pending bill from the
hospital’s end.
Chief Financial Officers, CFOs, and other revenue cycle managers use HIS software to carry out
management procedures and strategic planning. Financial management services have a strong
foundation because of the widespread integration of financial management and SaaS (Software as a
Service) accounting plug-ins.
The efficient tracking of healthcare revenue cycles can maximize available resources and generate
avenues for funding the purchase of essential operational software and instruments.
2. Asset Tracking
Asset tracking or medical inventory management systems improve the supervision of healthcare
administrative inventory management from the point of purchase to the point of payment. Inventory
that is about to expire can be replaced and replenished with the help of accessible tracking, which
guarantees that best practices for inventory maintenance are followed.
3. Administration Management
Computer systems intended for health information system infrastructure, whether standalone or cloud-
based, can serve as the main administrative system in healthcare organizations. This system is essential
for documenting and coordinating the daily activities of every department in a healthcare system.
By storing and sharing information across multiple databases, using health information systems makes it
easier to retrieve patient data and improves patient safety. The system additionally permits timely alert
alerts for any health-related concerns. By being proactive, you can help avoid major mistakes that arise
from making decisions based on incomplete knowledge.
By utilizing HIS’s data analysis, you can keep an eye on the performance of your employees, evaluate
patient care, and evaluate the reliability and efficacy of your organization. By digitizing all records, HIS
reduces paperwork and enables you to make well-informed staff decisions based on competencies and
prior performance.
Patients can benefit from seamless and well-coordinated treatment from healthcare providers with the
HIS system, especially if their illnesses call for considerable medical information management and
collaboration across specialties. The most significant benefit of implementing a health information
system is that it improves patient outcomes and service delivery.
4. It ensures the accuracy of data collected and thus reduces any chance of medical error.
5. It saves time and effort, which is spent daily on managerial tasks by streamlining operations. Thus,
organizations can focus more on patient treatment and follow-up.
Electronic Communication
The transfer of knowledge, ideas, data, or messages via digital means is referred to as electronic
communication or digital communication. It is the exchange of digital messages and data over a network
or through other electronic means.
Email is one of the most popular forms of electronic communication. It allows users to send written
messages with attachments, such as images and documents, to another user’s email address or group
mailing list quickly and easily. Email is an important way to keep informed about different tasks and
events, as it can be utilized to receive notices from online services such as social media networks,
banking sites, etc.
Several security risks are associated with email, as it’s among the most popular mediums for cyber-
attacks. These include phishing attacks, social engineering tactics, malware, and business email
compromise. Addressing these email security risks requires establishing clear policies and training
protocols, as well as using tools to protect against malicious threats, like multifactor authentication,
spam filters, and anti-malware software.
Instant Messaging
Instant messaging apps are another type of electronic communication that allows users to send real-
time text messages back and forth between two people or within larger groups without waiting for
responses, as with email. Popular messaging apps include WhatsApp, Facebook Messenger, WeChat,
Skype, Viber, Telegram, etc., which all have different features depending on their platform. However,
they generally offer similar functionality, such as sending photos, videos, files, and links along with your
text messages.
With instant messaging, users are at risk of revealing sensitive or confidential information over an
unsecured delivery channel. Not only can this be a breeding ground for viruses and worms, but
cybercriminals can use instant messaging to launch phishing schemes and other cyber-attacks. These
vulnerabilities and the lack of controlled protection are primarily why instant messaging platforms are
not widely used for electronic communication in business environments.
Video Conferencing
Video conferencing tools enable geographically dispersed participants to bridge the distance between
them and connect virtually face-to-face, utilizing webcams and microphones for an interactive
experience while sharing screens in real-time. This popular type of electronic communication allows
everyone to see each other during the dialogue, even when they are not physically in the same room –
making it ideal for conferences between employees who work remotely or across different offices
worldwide. Popular video conferencing tools include Zoom, Microsoft Teams, Google Hangouts,
GoToMeeting, and Join Me.
Despite its widespread use and popularity, video conferencing software is not immune to security risks.
Potential issues include unauthorized access, misconfigurations, and the potential for cyber attackers to
breach sensitive data. Using secure passwords, enabling multifactor authentication, and ensuring a
secure Internet connection are just a few ways individuals and organizations can establish stronger
cybersecurity to protect their communication.
Social Media
Social media networks are also considered electronic communication since they enable people from
anywhere around the globe to connect via posts, comments, likes, and shares. Some popular social
media networks include Facebook, Twitter, LinkedIn, Instagram, and Snapchat, and within these
platforms are instant messaging or direct messaging capabilities. Users create profiles that others can
follow and post content publicly visible to anyone who follows them or privately visible only to those
they choose. Social media networks are ideal for staying in touch with friends, family, and colleagues
while maintaining some privacy if desired.
As organizations allow their employees to engage with customers over social media channels,
monitoring the activity is an evolving challenge for companies. Unmonitored social media posts or
improper digital communications can trigger regulatory sanctions, fines, or litigation, not to mention
reputational damage to a company brand. In turn, it’s become increasingly crucial for companies to
integrate defensible compliance strategies, implement automated policies for social monitoring, and
unite data feeds across platforms so that organizations effectively comply with internal and regulatory
guidelines.
Text Messaging
Text messaging is a form of electronic communication that allows users to quickly and easily send short
messages via their phones or other mobile devices. It’s one of the most widely used forms of digital
communication for both personal and business purposes, making it an invaluable tool for staying
connected with colleagues, friends, and family.
However, there are potential risks associated with using text messaging as a form of electronic
communication. For example, if a device becomes lost or stolen, someone else could access all
conversations unless proper security measures have been taken beforehand (such as setting up
encryption). Furthermore, carriers may store records of all your texts, which could lead to privacy issues
if those records were ever made public or leaked without your knowledge or consent.
Additionally, FTP does not authenticate users attempting to access its services; anyone can connect and
potentially gain access to shared resources without permission from an administrator or other
authorized personnel. As such, organizations should take steps to secure their networks against
unauthorized access when using FTP for file transfers.
Electronic messaging offers a rapid and effortless way to stay in touch, yet it also poses certain risks.
These risks can range from privacy concerns to malicious cyberattacks, and organizations should be
aware of the potential dangers to protect themselves and their customers.
• Data breaches are among the most common security risks associated with electronic
communication. Hackers can exploit vulnerabilities in communication systems to gain unauthorized
access to confidential data, such as credit card numbers, passwords, or social security numbers.
Organizations should deploy protective measures to protect against the various types of data breaches,
such as encrypting transmissions, maintaining up-to-date antivirus software, and educating staff on
security protocols to reduce the probability of data compromise.
• Another security risk posed by electronic communication is malware infections. Malware can
cause serious damage or data theft, ranging from viruses and worms to ransomware, spyware, adware,
and keyloggers. To protect against malware attacks, companies should install firewalls on their networks
and use anti-malware solutions such as virus scanners, intrusion detection systems, and other forms of
emerging threat intelligence. Additionally, they should educate employees about safe online practices
like avoiding suspicious websites or downloading unknown files from untrusted sources.
Electronic communication, such as email or text messaging, can be a useful tool in the practice of
medicine and can facilitate communication within a patient-physician relationship. However, these
channels can raise special concerns about privacy and confidentiality, particularly when sensitive
information is to be communicated. When physicians engage in electronic communication they hold the
same ethical responsibilities to patients as they do during other clinical encounters. Any method of
communication, virtual, telephonic, or in person, should be appropriate to the patient’s clinical need
and to the information being conveyed.
Email correspondence should not be used to establish a patient-physician relationship. Rather email
should supplement other, more personal encounters.
Physicians who choose to communicate electronically with patients should:
• Notify the patient of the inherent limitations of electronic communication, including possible
breach of privacy or confidentiality, difficulty in validating the identity of the parties, and possible delays
in response. Such disclaimers do not absolve physicians of responsibility to protect the patient’s
interests. Patients should have the opportunity to accept or decline electronic communication before
privileged information is transmitted. The patient’s decision to accept or decline email communication
containing privileged information should be documented in the medical record.
• Advise the patient of the limitations of these channels when a patient initiates electronic
communication.
• Obtain the patient’s consent to continue electronic communication when a patient initiates
electronic communication.
• Be aware of relevant laws that determine when a patient-physician relationship has been
established.
Tele-Nursing
Telenursing — or telehealth nursing — uses technology to provide nursing services through computers
and mobile devices. As mobile devices become more common and accessible, telehealth is becoming
more prevalent as a healthcare option. Instead of healthcare being limited to in-person clinical settings,
patients can access their physicians and primary care providers from any location. Telenursing allows
patients to connect with their nurses through mobile devices, computers, mobile apps, video
technology, and remote patient monitoring.
Nurses use a variety of tools when providing care through telenursing. They can send information to
their patients through apps or websites. They can regularly monitor specific patient conditions through
remote monitoring. Telehealth physical therapy is another option for patients who are working through
the recovery process. Telehealth and telenursing are more prominent than ever as more patients are
interested in direct interactions with their healthcare providers.
Telenursing Benefits
Although in-person medical care has a variety of benefits, the benefits of telenursing are substantial for
patients, registered nurses, and nurse practitioners.
Telehealth technology allows nurse practitioners (NPs) to deliver medical services via the internet and
mobile devices. NPs deliver services using various tools, such as computers, remote monitoring devices,
cellular devices, and delivery companies. Telenursing blends audio, video, and text-based information.
NPs have come to recognize that the quality of telehealth service parallels that of in-person office visits.
Telehealth tools greatly increase efficiency for NPs who deliver service to clients in rural communities
and sparsely populated areas.
The same technology allows NPs to continuously monitor patients’ health conditions. For this, NPs
employ peripheral devices that replace traditional medical devices such as stethoscopes, thermometers,
and blood pressure cuffs.
Telemedicine’s overall value is expected to exceed $64.1 billion by 2025, according to Global Market
Insights.
By improving follow-up care to high-risk clients — such as chronic illness sufferers and recent surgical
patients — healthcare providers have found that telenursing offers a tool that reduces readmissions
considerably. Some organizations have monitored patients in pilot telehealth programs. They used
questionnaires and provided health-related education every week, following up in person only with
those participants who were out of range of the service during a particular period.
Three in four patients already feel comfortable with telemedicine, with more warming up to the idea of
telenursing every day. Clients especially like the idea of freely accessing specialists that might typically
remain heavily scheduled with other patients. According to a study of Massachusetts General Hospital
telehealth patients, published by The American Journal of Managed Care, most patients felt virtual
health visits were more convenient than in-person visits, more than 60% felt virtual visits were no
different in quality from in-person visits, and more than 80% would recommend virtual visits to family
and friends.
NPs use telehealth technology to assess client comfort levels and respond accordingly. The technology
allows NPs to restore the personal touch that home physician visits once provided. Care providers also
use the technology to deliver services to patients’ offices, to satellite clinics, or to any location that
offers convenience.
Insurers look to telehealth cost savings as a way to deliver top-notch service at drastically reduced costs.
Consumers seek consultations to obtain information from care providers quickly and avoid the almost
$100 billion in expenses generated by failure to understand care plans. Analysts predict that
practitioners will experience a sharp increase in the patient sessions they deliver each year over the next
five years, eventually delivering around 27 million yearly consultations.
Nearly 100 rural hospitals ceased operations between 2010 and 2019, with several hundred more
facilities across the country facing possible closure, according to the National Rural Health Association.
These closures are due to population shifts and resource misallocations. As physicians forgo locating to
rural areas, and as patient transportation logistics grow increasingly complex, problems with care quality
and coverage shortages are escalating.
However, many believe that telenursing services can go a long way in solving this dilemma. With
telehealth services, rural hospitals can reduce costs, cover larger areas, and eliminate most of the time it
takes to deliver services. Incidentally, this same logic applies to delivering services to patients in
developing nations.
Although clients can now receive telemedicine care for as little as $50, not all providers offer telehealth
that enables patients to reap the cost savings. With sufficient support and operational integration
though, patients everywhere may have the ability to access telenursing services free of charge in the
near future.
The definition of telehealth nursing is thought of as the use of telemedicine and technology to conduct
nursing and deliver care in a remote location. This field includes telenursing, telehealth and nursing
telepractice, which are all interchangeable terms.
Nurses who practice telehealth come from all settings and use technology like web cameras, VOIP, the
Internet and telephone lines to deliver care over a long distance. Telehealth care is effective despite
being remote. Request a telehealth demo for further insight.
Telehealth nursing can be done anywhere. Nurses can make use of technology to conduct telehealth
sessions in their homes, at doctor’s offices, in prisons, and in clinics and hospitals. Basically, any place
where the proper technology is available is a suitable place for telehealth nursing.
In emergencies, nurses from around the world can participate in telephone triage set-ups. Wherever
nursing is done in a telehealth setting, nurses can monitor a patient’s oxygen levels, heart rate,
respiration, blood glucose and more.
Patients contact their nurses through the telehealth system to get help. In non-emergency situations,
they can get the nurse to take their blood pressure readings or glucose readings, for instance. Nurses
can instruct patients as to how to dress a wound or treat a minor burn.
The patients usually find their telehealth nurses through their managed health care organization. Nurses
must be overseen there to regulate patient access to the system. Most of the time, the goal is to reduce
the number of trips patients make to the ER.
Those circumstances where nursing care must be done quickly and efficiently where getting to a patient
physically is difficult are the ideal situations. After a natural disaster, it may be that telehealth nursing is
the only option available for those with minor injuries once telecommunications systems are up and
running.
Routine pre surgical and post surgical care can be administered with telehealth nurse help. Nurses can
also help continue to develop the best practices for specific circumstances as they arise.
Benefits of Telenursing
According to Ernesater et al. (2009), the establishment of telenursing has enhanced the management of
chronic diseases. The introduction of telenursing has enabled the nurses to manage numerous chronic
conditions concurrently. For instance, nurses can handle patients suffering from hypertension, chronic
lung disease, and heart failure without having to hospitalize them. Today, a single nurse can serve at
least 12 patients per day. Previously, a single nurse could only serve a maximum of seven patients per
day (Elizabeth, 2000). Telenursing has resulted in a reduction in health cost for the patients. On the
other hand, it enables the nurses to discover possible exacerbation of a health condition and respond to
it in advance. Indeed, the cases of hospitalization continue to go down due to the application of
telenursing.
Another benefit of telenursing is that it has helped to improve the quality of health services. The
technology enables nurses to consult with one another, thus acquiring knowledge in how to improve
their services. On one hand, telenursing serves as a source of vital information for nurses. On the other
hand, it guarantees quality health services to the patients. One group of the patients that have
significantly benefited from telenursing is those with wounds (Jerant et al., 2007). The nurses can use
remote cameras to examine the wound and give recommendations on the appropriate course of
treatment. Further, the nurses can make a regular follow-up to ensure that the patient recovers as
quickly as possible. Jonsson and Willman (2008) claim that telenursing saves money and time for both
the nurses and patients since they do not have to travel.
Telenursing guarantees the safety of patients. In many cases, patients lack adequate skills to cope with
their health conditions after leaving the hospital (Jonsson & Willman, 2008). For instance, postoperative
patients do not know how to tell if they are in the recovery course after the surgery. Hence, they might
develop complications and fail to get urgent medical attention. Telenursing enables the postoperative
patients to communicate with nurses on a regular basis and to update them on their progress. As a
result, the nurses can detect when the patients are experiencing problems and respond before the
problem gets severe.
Disadvantages of Telenursing
In spite of the numerous benefits of telenursing, the technology is faced with challenges that are
associated with ethical issues, privacy, interoperability, patient satisfaction and consumer education. In
telenursing, it is hard for the nurses to study the patient’s non-verbal cues like body language (Westrick
& Dempski, 2009). Hence, the therapist relies on the information that patient volunteers. Additionally, it
is hard for the nurses to ascertain that the caller is the person that they claim to be. Thus, it is hard to
handle the issue of integrity in telenursing. Relying on the information that a caller provides may lead to
making decisions that might be detrimental to both the nurse and the patient. Most consumers have
limited knowledge about telenursing (Westrick & Dempski, 2009). As a result, it might be hard for the
nurses to use the technology in many homes. Lack of adequate knowledge may lead to the patients not
following the instruction issued via videoconferencing or telephone.
Westrick and Dempski (2009) hold that telenursing suffers from problems associated with
depersonalization. Many patients do not believe that a nurse can examine and understand their health
condition through a remote camera. The patients feel dissatisfied with the services and opt to visit a
health care facility. Rose (2011) maintains that most patients express dissatisfaction with telenursing
since it cannot conduct a comprehensive physical examination. For instance, it is hard to perform a
palpation examination from a distance. Interoperability is a major drawback in telenursing. Today, there
is a limited number of technological equipment that can be applied in the medical environment. Besides,
most nurses lack the knowledge of the pertinent and immaterial technical details of the telenursing
systems (Rose, 2011). As a result, it is hard for the nurses to exchange data with not only their
colleagues but also patients. Apart from interoperability challenges, privacy concerns are shared in
telenursing. The nurses are unable to guarantee the privacy of the patients’ records due to the number
of personnel that access the telenursing system. Besides, the information shared between the nurse and
the patient is liable to hacking. Rose (2011) claims that privacy concerns make the patients skeptical of
telenursing, therefore affecting its effectiveness.
Monitoring and Care Devices
Diagnostic Devices
Medical diagnostic devices are used to detect and diagnose medical conditions. They are
equipment, methods, or systems used for discovering what is wrong with people who are ill
Stethoscopes: These are the most well-known of all medical diagnostic instruments. A
stethoscope can be used to listen to heart, lung, and intestine noises, as well as blood flow
in arteries and veins. It is typically used to measure blood pressure with a manual
sphygmomanometer. The following conditions can be diagnosed with a stethoscope:
Arrhythmia
Bronchitis
Heart palpitations
Heart disease
Heart valve issues
Pneumonia
X-ray machines: X-rays are used to diagnose various health issues, including bone fractures
and soft tissue injuries. This device uses ionizing radiation to create images of internal
organs like the heart, lungs, and abdomen on film or digital media. An X-ray image may
show foreign objects such as broken bones or metal implants inside the body. But it cannot
reveal soft tissues such as tumors or blood clots that cause cardiovascular diseases like
stroke or heart attack.
Blood/Hematology Analyzer: This is used to carry out blood tests. Blood tests include
complete blood count (CBC), blood typing and cross-matching, liver function test (LFT), and
kidney function test (KFT). Blood tests are used to diagnose many conditions such as
anemia (low levels of iron), anemia due to hemolytic disease of newborns (HDN), iron
deficiency anemia (IDA), etc. Hematology analyzers are highly specialized computers that
count the amount of red and white blood cells, blood platelets, hemoglobin, and
hematocrit levels in a blood sample. They include programmable automated alarm systems
that signal outcomes that are out of the reference range.
Urine Analyzer: A urine analyzer is a device that does automatic urine testing in a clinical
context. Bilirubin, protein, glucose, and red blood cells are among the analytes that the units
can detect and quantify. Urine strip readers, a form of reflectance photometer that can
process hundreds of strips per hour, are found in several models. Urine tests include a urine
culture, urine microscopy, urine protein electrophoresis, etc. Urine is collected from the
patient in a sterile container and then tested for various parameters such as glucose
concentration, protein concentration, etc. Urine tests are used to diagnose various urinary
tract infections like cystitis, urethritis, etc.
Blood Pressure Monitors: This is used to measure blood pressure in the heart and arteries
by inflating a cuff around a patient’s arm, restricting blood flow through the artery near the
elbow joint (brachial artery). Then, a stethoscope-like device called oscillometer
sphygmomanometer senses arterial pulse waves produced as blood flows past it during each
heartbeat (systolic phase) before returning back into the heart during the diastole phase).
Spirometers: Used to measure lung function to diagnose obstructive lung diseases such as
asthma, emphysema, or restrictive. This equipment measures lung function by measuring air
passage into and out of the lungs. The spirogram will identify two different types of abnormal
ventilation patterns, obstructive and restrictive.
The main piece of equipment used for basic Pulmonary Function Tests is a spirometer (PFTs).
The tests can rule out lung illnesses such as asthma, bronchitis, and emphysema. A spirometer
is also commonly used to determine the cause of shortness of breath, examine the influence of
pollutants on lung function, assess the effect of medication, and evaluate the disease
treatment progress.
Spirometers come in various shapes and sizes and can measure in various ways (pressure
transducers, ultrasonic, water gauge).
ELISA Reader/Microplate reader: Elisa readers, also known as microplate readers or
microplate photometers, are devices that detect biological, chemical, or physical phenomena in
microtiter plates. ELISA stands for enzyme-linked immunosorbent assay. In a nutshell, it’s an
antibody test or an immune response test for things that attack the body, like viruses, bacteria,
and allergies. An ELISA plate, also known as a 96-well plate or microplate, is used for the test.
An ELISA reader reads the plate.
Magnetic Resonance Imaging (MRI): MRI is a type of diagnostic test that can create
detailed images of nearly every structure and organ inside the body. MRI uses magnets and
radio waves to produce images on a computer. MRI does not use ionizing radiation. Images
produced by an MRI scan can show organs, bones, muscles and blood vessels.
CT Scan: A computed tomography scan is a medical imaging technique used to obtain
detailed internal images of the body. CT scans take a fast series of X-ray pictures, which are put
together to create images of the area that was scanned.
Ultrasound: An ultrasound is an imaging test that uses sound waves to make pictures of
organs, tissues, and other structures inside your body. It allows your health care provider to see
into your body without surgery. Ultrasound is also called ultrasonography or sonography.
Ultrasound images may be called sonograms.
Monitoring Devices
Patient monitoring devices are equipment used to constantly monitor patients through
various vital signs and warning systems to detect and record changes in patient wellbeing. They
include:
Cellular Blood Pressure Monitor: A Cellular Blood Pressure Monitor takes blood pressure
monitoring to the next level. By wirelessly transmitting blood pressure readings to an
integrated RPM platform, patients and healthcare providers can collaboratively track blood
pressure trends and patterns. This device is especially valuable for patients with
hypertension or other cardiovascular conditions, as it enables healthcare professionals to
intervene promptly in case of abnormal readings. The seamless integration of the Cellular
Blood Pressure Monitor into an RPM Program empowers patients to actively manage their
cardiovascular health while providing healthcare providers with actionable insights for
better patient outcomes.
Cellular Glucose Meter: A Cellular Glucose Meter can help improve diabetes management
by enabling patients to monitor their blood glucose levels and transmit the data directly to
their healthcare providers. This near real-time monitoring allows for timely adjustments to
medication, diet, and lifestyle, ultimately improving glycemic control.
Pulse Oximeter: This device measures oxygen saturation levels in the blood, providing
valuable insights into lung function and overall respiratory health. The integration of the
Cellular Pulse Oximeter with RPM Programs like HealthSnap enables patients to regularly
measure their oxygen saturation levels and transmit the data to healthcare providers. This
continuous monitoring is particularly valuable for patients with respiratory conditions such
as chronic obstructive pulmonary disease (COPD) or asthma. By offering near real-time
insights into oxygen levels, healthcare professionals can intervene promptly in case of
fluctuations, ensuring timely management and reducing the risk of respiratory
complications.
Cardiac Monitor/Telemetry: The cardiac monitor is a device that shows the heart's electrical
activity as a wave pattern on a monitor. The cardiac monitor continuously shows the cardiac
rhythm and sends the electrocardiogram (EKG) tracing to a main monitor in the nursing
station. Most commonly used in emergency rooms and critical care areas, cardiac
monitoring allows for continual observation of several patients. Aside from monitoring
cardiac patients, continuous monitoring is useful for observation of postoperative patients,
patients with severe electrolyte imbalances, and other unstable patients. Continuous
cardiac monitoring allows for prompt identification and initiation of treatment for cardiac
arrhythmias and other conditions.
Video Surveillance: Video surveillance in healthcare has usually referred to the use of
cameras and other monitoring devices to ensure the safety of patients, staff and visitors
within the healthcare facility. However, surveillance can also be used to monitor patients
and employee activities, to gather insights that can improve patient care and to resolve
incidents quickly and effectively. Cameras in the operating room also help to “audit”
surgeries to make sure certain procedures are followed and provide evidence in case of
issues like “wrong sight surgeries," where surgery is performed on the wrong part of a body.
Anticoagulation device: Anticoagulation testing device, also known as a home INR machine,
measures the exact time it takes for the patient's blood to clot. The RPM device takes a
small blood sample placed on a testing strip. It reads the strip and generates an
International Normalized Ratio (INR) sent to the healthcare provider in real-time. Patients
on anticoagulation therapy, such as the ones with deep vein thrombosis, pulmonary
embolism, and mechanical heart valves commonly use the health monitoring device. Due to
the fact that anticoagulants have a narrow therapeutic window, the testing device helps the
patient to control the medication doses and minimize potential side effects, such as
bleeding.
Maternity care monitoring: This helps pregnant women monitor various health indicators,
such as heart rate, blood pressure, and fetal heart rate. More complex medical monitoring
devices of this kind can even track the contractions, which allows for determining when it is
time to come to the hospital for labor. Such remote monitoring devices help expecting
mothers better control their pregnancy and minimize the need for in-person hospital visits if
the pregnancy is not considered high-risk.
Researchers at Stanford University are developing the Augmented Cane, a smart cane
equipped with sensors, a lidar system, GPS, a camera and an acceleration and speed
meter. Its operation is based on the same algorithm as autonomous driving vehicles.
- Autonomous vehicles
Autonomous cars are technologically a reality, and experts hope that they will also be a
reality for people with visual impairments, with the integration of audio, haptics (tactile
feedback) and gestures that the vehicle recognises, according to a study that proposes
designing this type of car from the outset with inclusion and accessibility criteria.
- Smart Wheelchairs
To move around without the need for other people more easily and safely, smart
wheelchairs add functions that electric wheelchairs do not. For example, obstacle and
pedestrian detection, fall notification, automatic lighting, stair-climbing wheels or
autonomous driving.
Assisted Transfer
Assisted transfer devices are best for individuals who need some caregiver assistance.
These devices work with the effort of the patient and the caregiver, but don’t require
the same level of patient strength that self-transfer aids do. Transfer belts and transfer
boards are examples of devices designed for assisted transfers.
Dependent Transfer
For patients whose mobility is severely impaired and who rely on caregivers for any
transfers, aids that allow for multiple caregivers to handle them are most appropriate.
These include transfer blankets and slings that a team of caregivers uses at once to
ensure a safe transfer of an immobile patient.
Examples of patient transfer devices include:
- Slide Sheets
A sliding sheet or any short sheet can be used as a sliding aid. There are also specially
designed roller sheets. These are made of special fabrics that have low-friction inner
surfaces. The layers of fabric roll or slide over one another during the patient transfer.
- Transfer Belt
A transfer belt is placed around the patient's waist and secured snugly. The belt can be
adjusted to fit different patients and usually fastens with velcro and a buckle. If the transfer
belt has loops, hold these loops to support the patient more firmly during transfer; if the
belt does not have loops, hold onto the belt itself. You should use a transfer belt with
patients who can partially support their own weight but need assistance. Studies show that
using a transfer belt increases patient satisfaction. Lifting patients manually without a
transfer belt may cause the patient discomfort under the arms. Patients also prefer the
transfer belt because they feel more secure.
It is helpful to have a wheelchair or normal chair that has removeable arms to allow the
board to be positioned correctly.
Sit to stand devices are used to assist patients from a sitting to standing position. They
come in many forms but their aim is to allow a person to actively participate in their stand
whilst providing full support. These can either allow someone to stand onto a platform or
directly onto the floor to allow for stepping practice.
- Hoists
A hoist is a mechanical lift or hydraulic lift, that can be free standing or attached to a
ceiling, used to move patients who cannot bear weight, who are unpredictable or unreliable,
or who have a medical condition that does not allow them to stand or assist with moving.
Hoists can be either mobile or fixed to a ceiling track. Hoists are used in conjunction with a
sling, which is specific to the brand of hoist, the patient and the aim of hoisting for example
a leave in sling, a hygiene sling, a disposable sling (often used in a healthcare setting) or an
amputee sling. If someone requires a hoist then it needs to reflected in their moving and
handling care plan ensuring the correct sling size.
- Floor Lift
A floor lift is a powered patient lift often used to assist a person who has fallen to get
back on their feet. Floor lifts are mobile and can be moved from room to room or even
taken along on vacation to assist with patient transfers. Powered patient lifts are also
commonly called people lifts, handicap lifts, and hospital lifts, and they decrease the risk of
caregiver strain and injury. Most floor lifts require a sling, which wraps around the back of
the patient and attaches to the lift.
- Bed Rail
Bed rails are popular transfer aids because they can reduce the need for caregiver
assistance. They securely attach to the bed frame or mattress and provide a sturdy place for
patients to grab on and pull themselves out of bed or help transfer them into bed. These
transfer aids are also known as bed safety rails and bed assist rails. Users who have upper
body strength can maintain a higher level of independence by using a bed rail for balance
and leverage to get themselves in and out of bed.
Delivery Technology
These are technological devices, equipment, practice or system that aids the
efforts of health care providers in pregnancy monitoring and child delivery. They include:
Electronic Fetal Monitoring: Electronic fetal monitoring uses special equipment to
measure the response of the fetus's heart rate to contractions of the uterus. It provides
an ongoing record that can be read. It is a continuous test that records contractions
and the baby’s heart rate. It can indicate fetal distress during labor and delivery.
Ultrasonography: Ultrasonography is a type of medical imaging that uses high-
frequency sound (ultrasound) waves to produce images of internal organs and other
tissues. During an ultrasound, a device called a transducer converts electrical current
into sound waves, which are sent into the body's tissues. Healthcare providers often
use ultrasound (often called prenatal or obstetric ultrasound) to monitor you and the
fetus during pregnancy.
Your provider may order extra scans to get answers to any questions or concerns, such
as the potential for congenital conditions.
Blood pressure screening: High blood pressure during pregnancy can harm pregnant
individuals and their fetus or newborn, and is a leading cause of pregnancy related
illness and death. It is medically advised that all pregnant individuals be screened for
high blood pressure at each routine prenatal visit. Blood pressure disorders linked to
pregnancy include gestational hypertension, preeclampsia, HELLP syndrome, and
eclampsia. Early detection and treatment of high blood pressure during pregnancy
can prevent poor health outcomes for pregnant individuals and their fetus or
newborn.
Screening for high blood pressure is performed by measuring blood pressure with
an inflatable cuff around the upper arm.
Maternal/Fetal pulse Oximetry: Fetal pulse oximetry measures how much oxygen the
baby's blood is carrying. It uses a probe that sits on the baby's head whilst in the uterus
and vagina during labour. The probe is said not to interfere with the woman's mobility
during labour. Fetal pulse oximetry allows direct non-invasive measurement of fetal
oxygen saturation to assess the ability of a fetus to cope with the stress of labor. Sensor
design has evolved to overcome the relative inaccessibility of the fetus during labor
and the low saturation values that are a feature of fetal circulation. Clinical studies
have demonstrated that fetal oxygen saturation alters with maternal position and
maternal oxygen administration, but not with epidural analgesia. Although the value of
fetal pulse oximetry in determining urgency of delivery has been established, clinical
use has declined due to the lack of influence on overall cesarean section rates.
Infusion pumps: An infusion pump is a medical device that delivers fluids, such as
nutrients and medications, into a patient's body in controlled amounts. Infusion pumps
like insulin pumps can be used for pregnant women.
• Administrative and management activities: These activities include planning, organizing, staffing,
directing, and controlling. They are necessary for the efficient and effective operation of health care
organizations.
• Support activities: These activities include financial management, information management, and
human resources management. They provide the infrastructure that allows health care organizations to
function.
• Clinical support activities: These activities include clinical research, education, and training. They help
to ensure that health care professionals have the knowledge and skills they need to provide high-quality
care. Examples of indirect nursing care include:
Radio Frequency Identification (RFID) technology uses radio waves to identify people or objects.
There is a device that reads information contained in a wireless device or “tag” from a distance
without making any physical contact or requiring a line of sight. The RFID is a technology that
uses radio waves to transfer data from an electronic tag, called RFID tag attached to an object,
through a reader for the purpose of identifying and tracking the object. The RFID is already used
to track and trace the victims in a disaster situation. Data can be collected in real time and be
immediately available to emergency personnel and saves time by the RFID. Crisis management
teams, hospitals and emergency personnel, have access to data through a computer database.
The RFID technology used for three purposes: tracking, inventory management, and
validation. Each of these characteristics could provide benefits that could yield cost savings and
improved productivity.
- Tracking: The RFID is used to follow a product through the supply chain and clinical workflow. It
can be used to track a product to a particular patient and identify the clinician who used to say
product to a patient. The RFID reduces the amount of time involved in locating or tracking,
thereby making the process less cumbersome.
-Validation: Validation assures that an action has taken place or that the desired item is on hand.
Like tracking, the ability to validate through the RFID technology can reduce medical errors,
check productivity, and help construct necessary documentation for administrative and audit
purposes. The validation is an effective method of ensuring quality in a healthcare setting. The
most important validating function is to verify that the patient being treated is, in fact, the right
patient and that the treatment that is about to occur is appropriate.
Electronic Inventory System: Electronic inventory refers to the management and tracking of
inventory using electronic systems, typically computer software and hardware. It involves the
use of technology to monitor, control, and optimize the flow of goods or products within a
business or organization. It is a digital tool that helps clinics by simplifying tasks. It simplifies
healthcare inventory management tasks by automating processes like order placement, stock
monitoring, and expiration date tracking.
By streamlining these tasks, the system ensures clinics have the right medicines and equipment
when needed, minimizing waste and improving patient care. It is like a digital assistant for the
healthcare facility staff, ensuring supplies are well-managed, reducing human error and errors,
and optimizing the overall functioning of the clinic.
Computerized Staffing System: This system is used to determine appropriate staffing on all
nursing units and to bill patients directly for nursing care. The data is also used to measure
nursing department productivity.