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Senior .Net Developer

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Professional Summary

 Accomplished Senior .NET Developer with 14+ years of experience delivering enterprise-grade, secure, scalable and
cloud-native applications across healthcare, banking, financial services, retail, telecom and enterprise software domains,
executing end-to-end SDLC through Waterfall, Agile, Scrum, Kanban, SAFe and SAFe PI Planning, with strong
collaboration across business, QA, DevOps, architecture, compliance and operations teams.
 Extensive expertise in architecting and modernizing enterprise applications using C#, [Link], .NET Framework 3.5/4.0,
.NET Framework, .NET Core, .NET 5, .NET 6, .NET 7 and .NET 8, building robust backend systems and modern digital
platforms for mission-critical business workflows.
 Strong hands-on experience in designing maintainable and scalable software using N-Tier Architecture, Clean
Architecture, Microservices, Microservices Architecture, Domain-Driven Design (DDD), Repository Pattern, Unit-of-
Work, Dependency Injection, [Link] Core DI, Observer Pattern, Builder Pattern, Mediator Pattern, Strategy
Pattern, Factory Pattern and Bulkhead Pattern to improve modularity, resilience, extensibility and fault isolation.
 Proven expertise in backend application development using [Link], [Link] Web Forms, [Link] MVC, [Link]
Core, [Link] Core Web APIs, Razor Pages and Blazor, delivering secure web applications, RESTful service layers,
internal portals, operational dashboards and cloud-native APIs for enterprise-grade systems.
 Advanced experience building data access and persistence layers using [Link], Entity Framework, Entity Framework
Core, Dapper, LINQ, Async/Await, SQL Server, Azure SQL Database, AWS RDS, PostgreSQL, MySQL and DB2,
with strong expertise in Stored Procedures, Views, Functions, Indexing, Partitioning and ACID-compliant transactional
design.
 Skilled in designing, documenting and governing secure service contracts and integration layers using REST APIs,
REST/JSON, RESTful APIs, [Link] Core Web API, Swagger, OpenAPI, Swagger/OpenAPI, WCF, SOAP,
SOAP/XML, SOAP Web Services and XML APIs, enabling reliable interoperability with internal, partner and legacy
enterprise systems.
 Strong experience building modern front-end and full-stack enterprise applications using Angular, Angular 14, Angular 17,
React, HTML, HTML5, CSS, CSS3, Bootstrap, JavaScript, TypeScript, Ajax/AJAX, jQuery, Kendo UI, RxJS, NgRx
Store and NgRx Effects, delivering responsive, accessible and high-performance user experiences for portals, dashboards
and operational systems.
 Experienced in developing enterprise workflow and low-code productivity solutions using Microsoft Power Platform,
including Power Apps, Power Apps Canvas Apps, Power Apps Portals, Power Automate, Power Fx, Power Pages,
Model-Driven Apps, Custom Connectors, Power Platform ALM, Power Platform Governance and DLP Policies,
enabling workflow automation, case management, business approvals and secure low-code integration at scale.
 Hands-on expertise in enterprise collaboration and data productivity ecosystems using Dataverse, SharePoint Online and
SharePoint, enabling secure document workflows, collaborative business data models, low-code integrations, governed
content management and operational productivity across regulated environments.
 Strong background in healthcare technology platforms and secure interoperability, supporting FHIR, EHR Systems, HIPAA
and HITECH requirements while delivering compliant member, provider, care management, clinical workflow and
healthcare operations platforms with audit-ready engineering and privacy-first controls.
 Extensive financial services and banking domain experience delivering systems aligned to SOX, GLBA, PCI-DSS, KYC
and AML controls, building secure onboarding, servicing, payment, lending, compliance and transaction-processing
platforms with strong governance, auditability and risk-aware design.
 Proven experience implementing asynchronous, event-driven and message-based architectures using Apache Kafka,
RabbitMQ, AWS SNS, AWS SQS, Azure Service Bus, DLQ, Dead-Letter Queues, GCP Pub/Sub and Dead-Letter
Topics, enabling resilient workflow orchestration, fault-tolerant processing, event notifications and scalable inter-service
communication.
 Strong expertise in cloud-native API and integration management using AWS API Gateway, AWS AppSync, Azure API
Management, Apigee and Google Cloud Endpoints, delivering secure, versioned, policy-governed APIs and integration
layers for enterprise applications, partner systems and platform services.
 Deep hands-on experience across AWS, Microsoft Azure and GCP, designing and supporting enterprise workloads on AWS
EC2, Amazon ECS / AWS ECS, Amazon EKS, AWS Lambda, Amazon DynamoDB, Amazon S3, AWS RDS, AWS
ElastiCache, Amazon Cognito, Azure App Service, Azure WebJobs, Azure Virtual Machines, Azure Functions, Azure
Virtual Network (VNet), Azure Kubernetes Service (AKS), Azure Container Service (ACS), Azure SQL Database,
Azure Cache for Redis, Cloud Functions, Cloud Firestore, Cloud Spanner, Compute Engine and GKE (Google
Kubernetes Engine).
 Strong experience in containerization and cloud deployment modernization using Docker, Helm Charts, Amazon EKS,
AKS, GKE (Google Kubernetes Engine), Azure Container Service (ACS), Azure Virtual Machines, IIS and IIS
(Internet Information Services), supporting scalable, resilient, portable and hybrid application hosting strategies.
 Expertise in infrastructure automation and environment provisioning using Terraform and AWS CloudFormation, enabling
repeatable, secure and compliant infrastructure deployment across multi-environment enterprise ecosystems with strong
governance and operational consistency.
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 Proven success in implementing secure and auditable CI/CD pipelines using GitLab CI/CD, Jenkins, Azure DevOps
Pipelines, VSTS (Visual Studio Team Services) and Cloud Build, integrating SonarQube, Static Code Analysis,
Checkov, SAST and DAST to enforce code quality, shift-left security, compliance controls and release governance.
 Strong source control, branching and release management experience using GitLab, GitHub, Azure Repos, SVN, SVN
(Subversion), TFS and MS TFS, supporting peer reviews, traceable commits, controlled branching, audited releases and
enterprise-grade change management.
 Experienced in quality engineering and test automation using TDD, Unit Testing, xUnit, MSTest, NUnit, Selenium,
Karma, Jasmine, UAT (User Acceptance Testing) and structured validation approaches, ensuring high test coverage, stable
releases, reduced regression risk and strong production reliability.
 Strong observability, monitoring and operational support experience using AWS CloudWatch, AWS CloudTrail, Azure
Monitor, Application Insights, Splunk, Elasticsearch, Cloud Monitoring, Event Viewer and basic log tracing, enabling
proactive alerting, root cause analysis, audit readiness and stable runtime operations across distributed systems.
 Skilled in enterprise security engineering and identity/access control using RBAC, OAuth 2.0, OpenID Connect, JWT,
Amazon Cognito, Redis, AWS ElastiCache, Azure Cache for Redis, DLP Policies and governance-aligned access
strategies, with experience protecting APIs, portals, workflows and business-critical applications through secure
authentication, authorization, caching and policy enforcement.
 Adept at enterprise reporting, documentation and delivery governance using SSIS, Crystal Reports, SSRS, Power BI
Paginated Reports, Visual Studio, Confluence, ADRs, Low-Level Design (LLD), Data Validation, Production Issues
and business-facing documentation practices, with additional exposure to domain-aligned ecosystems such as OSS/BSS
Platforms, CRM Systems, Billing Systems, Provisioning Systems and CDR Processing in telecom and large-scale
enterprise operations.

Certification

 Google Cloud Certified Professional Cloud Developer

 Microsoft Certified Azure Solutions Architect expert.
 AWS certified solutions Architect associate.

Professional Experience

HCSC (Health Care Service Corporation) — Illinois Duration: Aug 2023 – Present
Senior .Net Developer
Responsibilities:
• Oversaw full lifecycle SDLC delivery for enterprise healthcare platforms using Agile and SAFe PI Planning, aligning
technical execution with care management, provider operations, member services and regulatory roadmaps while ensuring
HIPAA, HITECH and healthcare compliance, including Power Platform environment governance and release readiness
across Dev/Test/Prod environments.
• Created scalable, integration-ready backend components using C# and design patterns (Observer, Builder) to support secure
member and provider data exchange, care management workflows and healthcare integrations, meeting HIPAA security
expectations and enabling secure API development for Power Apps, Power Automate, Custom Connectors and
Microservices architectures aligned with Domain-Driven Design (DDD).
• Developed high-throughput backend services using .NET 6, .NET 7 and .NET 8, while modernizing legacy services from
.NET Framework, .NET Core and .NET 5, leveraging Entity Framework Core, LINQ and Async/Await to support real-
time clinical and claims-adjacent data processing, member record management, healthcare analytics and REST APIs
integrations for Power Platform-based healthcare solutions.
• Implemented Clean Architecture and Repository Pattern to maintain separation of concerns across healthcare modules
such as member records, appointment scheduling, care coordination, utilization review and provider workflows, integrating
with Dataverse, SharePoint Online and EHR/FHIR-enabled provider systems.
• Built secure and extensible healthcare data workflows using [Link] Core Dependency Injection with dynamically
resolved EF Core DbContexts, enabling distributed member, provider and clinical data management, including Dataverse
schema modeling and Role-Based Access Control (RBAC) for care coordinators, provider operations teams and
administrators.
• Delivered reliable healthcare services using Test Driven Development (TDD) with xUnit, validating secure clinical API
workflows, member intake processes, care coordination approvals, prior authorization routing and automated healthcare
workflows through Power Automate.
• Built responsive healthcare applications using Angular 17, [Link] MVC, Razor Pages and Blazor, while also
developing care management and operational productivity solutions using Power Apps Canvas Apps with Power Fx,
supporting care coordinators, provider relations teams and administrative users.
• Improved accessibility and workflow efficiency across member portals, provider dashboards and healthcare operations
platforms using HTML5, CSS3, Bootstrap, RxJS, NgRx Store and NgRx Effects, while extending external member and
provider engagement experiences through Power Pages.
• Designed optimized healthcare data models on AWS RDS and SQL Server, implementing Indexing, Partitioning and
Stored Procedures to support high-volume member records, claims-adjacent clinical data and healthcare transactions, with
structured synchronization to Dataverse and SharePoint Online for care management collaboration.

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• Implemented CI/CD pipelines using GitLab CI/CD, Jenkins and Static Code Analysis tools to support secure and
compliant healthcare application delivery, including Power Platform ALM, governance policies and controlled environment
lifecycle management.
• Built and deployed secure Microservices-based healthcare systems on AWS using Amazon ECS, Amazon EKS and
Docker, enabling scalable processing of care coordination workflows, member monitoring solutions and healthcare APIs
consumed by Power Apps and Custom Connectors.
• Conducted automated end-to-end and regression testing using Selenium, validating Blazor-based healthcare interfaces and
backend APIs supporting member management, care coordination and Power Platform healthcare integrations.
• Designed secure, versioned healthcare APIs using Swagger, OpenAPI, AWS API Gateway and AWS AppSync, enabling
interoperability between healthcare systems and supporting Power Platform Custom Connectors for member, provider and
care management data exchange.
• Implemented event-driven messaging architectures using Apache Kafka, RabbitMQ, AWS SNS, AWS SQS and
lightweight [Link] integration services, supporting real-time healthcare notifications, member alerts, appointment updates
and clinical event processing integrated with Power Automate.
• Improved observability and compliance monitoring through Elasticsearch and centralized logging frameworks, enabling
secure monitoring of healthcare transactions and member data activities across AWS-hosted services and Microsoft Power
Platform environments.
• Automated cloud infrastructure provisioning using Terraform to support Amazon EKS, Amazon S3 and healthcare
analytics platform deployments for population health reporting, care management workflows and regulatory operations,
including governance-aligned Power Platform environment provisioning.
• Maintained reliable deployments using Docker and Helm Charts with rollback strategies, ensuring stability across
Microservices-based healthcare architectures and integrated Power Platform releases supporting care management and
provider operations.
• Supported engineering collaboration and healthcare compliance traceability across GitLab, GitHub and Visual Studio,
maintaining architectural documentation, ADRs and healthcare governance artifacts in Confluence.
• Enhanced system resilience and audit readiness using Amazon CloudWatch, AWS CloudTrail and Application Insights,
enabling proactive monitoring, healthcare compliance auditing and oversight of Power Platform environments.
• Implemented pipeline security controls using Checkov, SAST and DAST, enforcing HIPAA-compliant security guardrails
and enterprise Power Platform Data Loss Prevention (DLP) policies.
• Implemented secure authentication and authorization using OAuth 2.0, OpenID Connect, JWT, Amazon Cognito, Redis
and AWS ElastiCache, enabling secure access to healthcare applications including Power Apps, Dataverse, SharePoint
Online, AWS Lambda and Amazon DynamoDB where applicable.

American Express Bank — Utah July 2020–July 2023

Senior .Net Developer
Responsibilities:
• Managed full lifecycle SDLC delivery using Agile and Jira, partnering with business, QA, DevOps and architecture teams to
enhance the Customer Account Management System (CAMS) and accelerate workflow digitization using Power Platform
and Power Apps for customer onboarding, account servicing, loan processing, payment exception handling and case
management aligned with SOX, GLBA and banking governance standards.
• Leveraged Clean Architecture and Domain-Driven Design (DDD) to refactor monolithic banking capabilities into modular
services within a Microservices Architecture, enabling customer servicing, loan origination support, payment workflows
and regulatory operations through Model-Driven Apps and Dataverse.
• Engineered secure financial services using .NET 5, .NET 6 and later adoption of .NET 7, along with .NET Core, .NET
Framework, C# and [Link], coordinating customer onboarding, transaction approvals, servicing workflows and exception
management using Power Automate aligned with audit, compliance and regulatory controls including KYC, AML and PCI-
DSS requirements.
• Implemented optimized data access layers using Entity Framework, Dapper, LINQ, Async/Await and Repository
Pattern, extending support for Dataverse tables, relationships and role-based access models for banking operations,
customer records and servicing workflows.
• Delivered secure API services using [Link] Core Web APIs, maintaining contracts with Swagger and OpenAPI and
enabling REST/JSON pipelines through Azure API Management to support Custom Connectors for Power Apps and
Power Platform integrations across customer onboarding, loan servicing and payment operations.
• Established modular service composition using [Link] Core DI, enabling pluggable providers and reusable integration
components for SharePoint Online and Dataverse, supporting banking document workflows, servicing artifacts and
operational collaboration.
• Streamlined development and deployment using PowerShell, enforcing testing standards with xUnit, MSTest and NUnit,
while implementing Power Automate workflows for alerts, approvals, escalations, fraud-review tasks and operational
routing across customer servicing and loan operations teams.
• Built banking portals using Angular 14, [Link] MVC, Razor Pages, Blazor and Kendo UI, integrated with JavaScript,
TypeScript, HTML5, CSS3, Ajax and jQuery and expanded access through Power Apps Portals for omnichannel
customer self-service, account support and internal operations experiences.
• Modeled and optimized relational schemas using Entity Framework and [Link] across Azure SQL Database, SQL
Server and DB2, leveraging Stored Procedures, Views and Functions, while enabling rapid data modeling using Dataverse
and SharePoint Online lists and libraries for customer records, transaction support and compliance workflows.

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• Implemented dependable asynchronous workflows using Azure Service Bus with DLQ handling and retry mechanisms,
integrating workflow triggers, payment notifications, servicing events and exception handling through Power Automate for
resilient banking operations.
• Automated cloud infrastructure provisioning using Terraform for Azure Virtual Machines, Azure Functions, Azure
Virtual Network (VNet) and Azure Kubernetes Service (AKS), enforcing security best practices and Power Platform
Governance across Dev/Test/Prod environments with alignment to enterprise banking controls and audit requirements.
• Delivered distributed services using Docker and hybrid hosting on IIS, enabling deployment of Canvas Apps and Model-
Driven Apps while supporting selective containerized workloads on AWS ECS where applicable for customer servicing,
workflow automation and operational microservices.
• Implemented CI/CD pipelines using Azure DevOps Pipelines, integrating SonarQube, Static Code Analysis, approval
gates via MS TFS and source control via GitHub, enabling audited releases and structured Power Platform ALM with
governance controls aligned to SOX and enterprise change management standards.
• Strengthened monitoring and reporting using Azure Monitor, Power BI Paginated Reports and SSRS, delivering
operational visibility, audit reporting, compliance dashboards and business insights for Power Apps usage, Power Automate
flow health, customer servicing activity and payment operations.
• Improved security posture using Terraform to define identity and access governance policies, enforcing RBAC and aligning
Power Platform Governance, DLP and environment controls with enterprise banking security standards, while extending
controls across hybrid workloads where applicable and supporting GLBA and PCI-DSS security expectations.
• Implemented enterprise identity and access controls using Azure Active Directory (Azure AD), enabling MFA, federated
authentication and policy enforcement across Power Apps, Dataverse and SharePoint Online, supporting secure access for
customer operations, servicing teams and compliance users.
• Enhanced application responsiveness using distributed caching with Azure Cache for Redis, supporting high-frequency
customer, account, transaction and case lookups consumed by Power Apps Canvas Apps and servicing workflows.
• Delivered ETL and reporting pipelines using SSIS, integrating banking partners, internal servicing systems and downstream
reporting platforms through API Development interfaces exposed via Custom Connectors for Power Platform solutions.
• Sustained legacy interoperability using WCF and SOAP integrations, enabling API Development across core banking
systems, payment gateways, loan servicing platforms, fraud-monitoring services and downstream enterprise applications,
including GIS Integration for branch, ATM and service territory workflows.
• Implemented business validations and workflow rules using Power Fx within Canvas Apps, enabling field-level validation,
conditional UI behavior and standardized data capture for customer onboarding, account servicing, dispute handling and
operational workflows.
• Enabled event-driven banking integrations using AWS Lambda, DynamoDB and containerized services on AWS ECS,
supporting scalable customer servicing, transaction processing, payment orchestration and case management workflows
within a Microservices Architecture across hybrid banking platforms.

HSBC USA — Virginia Mar 2018 – Jun 2020

Sr .Net Developer

Responsibilities:
• Spearheaded modernization initiatives for customer onboarding and account servicing platforms using Jira within Agile
(Scrum/SAFe) delivery models, collaborating with product owners, QA teams, architects and compliance stakeholders to
streamline digital onboarding journeys, customer profile workflows and account servicing operations across retail and digital
banking channels while aligning delivery with enterprise governance and audit standards.
• Utilized Mediator Pattern and Strategy Pattern across .NET Framework, .NET Core, C# and [Link]-based services to
improve code maintainability, reduce coupling and enable scalable implementation of loan origination, KYC/AML
workflows, automated banking decisioning and customer servicing processes across modular financial services platforms.
• Implemented backend application services using [Link], [Link] MVC and Entity Framework, applying Repository
Pattern and Unit-of-Work approaches to preserve transactional consistency, improve maintainability and ensure strong
financial data integrity across customer onboarding, account servicing and transaction support modules.
• Adopted Dependency Injection using [Link] Core DI to increase modularity, runtime configurability, testability and
maintainability across high-throughput banking systems, enabling reusable service orchestration and cleaner integration
patterns for core financial processing components.
• Established Test-Driven Development (TDD) practices using MSTest, NUnit and xUnit to deliver comprehensive
automated validation for payments, transfers, customer onboarding and account servicing functionality, improving release
quality, reducing regression risk and supporting audit-ready software delivery across regulated banking environments.
• Designed interactive dashboards using Angular, JavaScript, HTML, CSS, Bootstrap, Ajax, jQuery and Kendo UI,
enhancing operational transparency, usability and responsiveness for banking operations teams while adhering to audit-ready
UI/UX standards and improving visibility into customer onboarding, account servicing and financial workflow activity.
• Structured and optimized relational data models across SQL Server, PostgreSQL, MySQL and DB2, leveraging Stored
Procedures, Indexing and ACID Compliance principles to support timely and accurate financial reporting, transactional
consistency, customer data management and high-performance query execution across enterprise banking workloads.
• Designed event-driven processing flows using GCP Pub/Sub, Dead-Letter Topics and retry mechanisms to ensure
dependable financial message handling, resilient transaction processing and fault-tolerant orchestration of customer
onboarding, servicing and operational events within regulated banking environments.

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• Developed secure RESTful APIs using [Link] Core Web API, documented with Swagger/OpenAPI and governed
through Apigee and Google Cloud Endpoints to enable versioned, secure and scalable partner integrations for customer
onboarding, financial servicing, transaction support and downstream banking platform interoperability.
• Executed automated full-stack validation using Karma, Jasmine, MSTest, NUnit and xUnit, confirming UI and API
stability across banking delivery channels, improving regression coverage and ensuring reliable end-user experiences for
onboarding, servicing and transaction-related workflows.
• Provisioned banking workloads on GCP using Cloud Functions, Cloud Firestore, Cloud Spanner, Compute Engine and
Cloud Monitoring, aligning deployments with PCI-DSS compliance requirements while enabling scalable, secure and
observable cloud-native execution for customer onboarding, account servicing and financial transaction platforms.
• Containerized services using Docker and orchestrated deployments via GKE (Google Kubernetes Engine) to achieve
scalable, resilient and fault-tolerant banking applications, improving deployment portability, runtime consistency and
operational reliability across distributed financial services environments.
• Implemented secure CI/CD workflows using Cloud Build, integrating SonarQube and Static Code Analysis to satisfy
internal audit and regulatory standards, enforce code quality gates and streamline repeatable build, test and deployment
processes for enterprise banking applications.
• Administered source control using GitHub and enterprise repository workflows, enabling controlled branching strategies,
peer reviews, traceable commits and compliant release management practices that supported secure and auditable software
delivery across banking technology teams.
• Enforced financial data protection using Secret Manager and IAM, aligned with GLBA and PCI-DSS controls to safeguard
sensitive banking information, strengthen access governance, secure secrets and credentials and maintain compliance across
cloud-native banking applications and supporting services.

Macy’s, Inc. New York, NY Oct2015 – Feb 2018

[Link] Developer

Responsibilities:
• Coordinated modernization of customer onboarding, account management, POS and loyalty platforms using Agile and
Kanban, engaging stakeholders through Jira to refine digital customer journeys, improve operational efficiency and support
scalable customer engagement across retail and e-commerce operations during high-volume business cycles.
• Adopted Mediator Pattern and Factory Pattern across .NET Framework with early modernization adoption of .NET
Core, along with C# and [Link] services, to support scalable retail workflows, loyalty processing, pricing logic, payment
orchestration and modular business rule execution across distributed retail application components.
• Constructed backend service layers using [Link], [Link] MVC and Entity Framework, applying Repository
Pattern and Unit-of-Work to maintain transactional accuracy, improve maintainability and ensure retail data consistency
across order management, payment processing and loyalty service modules.
• Upgraded maintainability of high-traffic POS systems by introducing dependency injection patterns, including early
[Link] Core DI adoption in modernization components, enabling modular, loosely coupled service composition,
improved testability and more efficient support for evolving retail application requirements.
• Instituted Test-Driven Development (TDD) using MSTest, NUnit and xUnit, automating validation for payment
processing, inventory synchronization, loyalty workflows and retail operational transactions to improve software quality and
reduce production defects.
• Produced operational dashboards using React, JavaScript, TypeScript and Kendo UI, providing real-time visibility into
store operations, order workflows, transaction activity and retail monitoring while improving usability for support teams and
business stakeholders.
• Defined relational database schemas across SQL Server, PostgreSQL, MySQL and DB2, leveraging Stored Procedures
and Indexing strategies to optimize transaction-heavy data retrieval, improve reporting performance and support scalable
retail order and payment workloads.
• Implemented asynchronous integrations using Azure Service Bus with Dead-Letter Queues, ensuring reliable message
processing across retail order management, loyalty events, payment workflows and downstream service coordination in
distributed retail environments.
• Connected external and legacy services using WCF and SOAP to enable secure loyalty management, order validation,
payment processing and enterprise retail integrations while maintaining compatibility with existing operational systems.
• Performed full-stack automated testing using Karma, Jasmine, MSTest, NUnit and xUnit to validate UI and API stability,
improve regression coverage and ensure dependable end-user experiences across customer-facing and internal retail
applications.
• Established secure APIs using [Link] Core Web API, maintaining documentation with Swagger/OpenAPI and
governing versioning and external integrations through Azure API Management, enabling secure and scalable
interoperability across retail and e-commerce platforms.
• Fortified application resilience by applying the Bulkhead Pattern to maintain uptime, isolate failures and preserve service
continuity during seasonal demand spikes, promotional events and other high-volume retail traffic periods.
• Provisioned cloud infrastructure using Terraform, deploying Azure App Service, Azure WebJobs, Azure SQL Database
and Azure Monitor to support scalable retail workloads aligned with PCI-DSS requirements, while improving deployment
consistency, observability and operational governance.
• Packaged applications using Docker and deployed containerized workloads through Azure Container Service (ACS) and
Azure Virtual Machines, enabling scalable, resilient and highly available application hosting across modernized retail
services and APIs during the transition toward container-first operations.
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• Implemented secure CI/CD pipelines in VSTS (Visual Studio Team Services), integrating SonarQube and Static Code
Analysis to enforce compliance-driven quality gates, automate build and release workflows and support stable, auditable
deployments across retail engineering teams.
• Maintained compliant source control practices using Azure Repos, TFS and GitHub to support audited and traceable
releases, structured branching strategies, peer reviews and disciplined version control across enterprise retail development
workflows.

Charter Communications (Spectrum) Stamford, CT Dec 2012 – Sep 2015

Jr .Net Developer

Responsibilities:
• Supported end-to-end SDLC activities under the Waterfall model, collaborating with senior developers, QA teams and
business analysts to enhance telecom subscriber activation, service provisioning and billing support workflows across
OSS/BSS platforms.
• Developed telecom application components using .NET Framework, C#, [Link] and [Link] MVC, supporting
subscriber onboarding, service activation requests, account updates and internal telecom operations aligned with enterprise
delivery standards.
• Assisted in implementing scalable N-Tier Architecture components for OSS/BSS solutions, helping organize presentation,
business and data access layers to improve application supportability and runtime efficiency across telecom service flows.
• Built backend processing modules using [Link], Entity Framework and LINQ to manage high-volume subscriber
records, provisioning transactions and service-order datasets with improved consistency and maintainability.
• Supported secure enterprise integrations using WCF, SOAP/XML and internal web service interfaces to connect CRM,
billing and provisioning systems for telecom service activation and subscriber synchronization workflows.
• Developed and enhanced responsive operational dashboards using AJAX, jQuery, Bootstrap and Kendo UI, providing real-
time visibility into subscriber activation status, provisioning queues and telecom support metrics.
• Designed and optimized relational database objects in SQL Server, including Stored Procedures, Views and Functions, to
support CDR processing, subscriber data validation, billing reconciliation and telecom reporting requirements.
• Improved data quality and processing efficiency for telecom transactions by refining SQL Server queries and stored
procedures used in subscriber provisioning, activation validation and service usage analytics.
• Supported cloud-hosted telecom application environments on AWS EC2, assisting with configuration, deployment and
operational maintenance activities for applications running in hybrid enterprise infrastructure.
• Contributed to environment provisioning and deployment consistency using AWS CloudFormation, helping automate
repeatable infrastructure setup across development and test telecom environments.
• Utilized AWS IAM to support access control and permission management for application and infrastructure components,
aligning cloud access with enterprise telecom security and operational governance practices.
• Monitored application and infrastructure health using AWS CloudWatch and Splunk, helping identify performance issues,
service disruptions and provisioning bottlenecks to support telecom SLA compliance and platform continuity.
• Participated in release and deployment support activities by coordinating code packaging, configuration updates and
environment validation across development, QA and production support workflows.
• Maintained source code repositories and version history using SVN, following team branching and release standards to
support stable deployments and traceable changes across telecom applications.
• Prepared and updated technical documentation, deployment guides and support references in SharePoint, enabling
knowledge transfer, audit readiness and smoother coordination across development and operations teams.
• Collaborated with cross-functional teams to troubleshoot production issues affecting subscriber activation, service
provisioning and billing integrations, helping reduce downtime and improve service continuity across telecom platforms.
• Supported telecom operations by validating provisioning transactions, subscriber updates and service-order workflows
through backend analysis and UI verification, ensuring consistent behavior across integrated OSS/BSS systems.
• Enhanced dashboard usability and operational insight by refining frontend behavior with jQuery, Bootstrap and Kendo UI,
helping support teams monitor subscriber onboarding, provisioning status and service exceptions more effectively.
• Assisted in maintaining reliable interoperability between telecom platforms by validating message structures, service
responses and integration workflows across CRM, billing and provisioning systems using SOAP/XML and WCF services.
• Worked closely with senior engineers to support telecom-grade application stability, performance tuning and operational
monitoring, contributing to dependable service delivery across subscriber lifecycle and provisioning workflows.

ServiceNow — Santa Clara, CA Oct 2011 to Nov 2012

Jr .Net Developer

Responsibilities:
 Assisted in developing internal enterprise applications within ServiceNow’s business systems environment using [Link]
Web Forms, C# and .NET Framework 3.5/4.0, supporting finance, HR and internal operational workflows.
 Built and maintained N-Tier Architecture-based solutions, organizing presentation, business and data access layers using
[Link] and Stored Procedures to improve application maintainability and structured data processing.
 Developed and supported secure integrations using SOAP Web Services and XML APIs across finance and HR modules to
enable reliable communication between internal enterprise systems.
 Enhanced intranet portal user interfaces using HTML, CSS, JavaScript and AJAX, improving responsiveness, usability and
performance across internal web applications.
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 Optimized SQL Server database operations using Stored Procedures, Views and Functions to improve data integrity, query
performance and reporting efficiency across finance and HR modules.
 Performed Unit Testing using NUnit along with manual validation to ensure functional correctness, design consistency and
adherence to quality standards.
 Managed application configuration and deployments on IIS (Internet Information Services) across Dev/Test environments,
supporting stable application hosting and environment consistency.
 Supported production stability by debugging and resolving Production Issues, improving application reliability and ensuring
consistent performance across internal business systems.
 Implemented robust Data Validation and structured error handling in C# to improve data consistency, reduce runtime issues
and strengthen module-level reliability.
 Managed source control workflows using SVN (Subversion) and TFS, following structured repository and versioning
practices to support stable builds and controlled code changes.
 Assisted in preparing technical documentation including Low-Level Design (LLD) notes, supporting peer reviews,
walkthroughs and knowledge transfer across development teams.
 Supported UAT (User Acceptance Testing) by validating test cases, logging defects, coordinating with QA and retesting
fixes to ensure business requirements were met before release.
 Developed reporting outputs using Crystal Reports and SSRS (SQL Server Reporting Services) to deliver dashboards,
management summaries and operational reporting for internal business stakeholders.
 Monitored application behavior and system performance using Event Viewer and basic log tracing, helping identify issues
early and maintain stable operations across internal environments.
 Maintained technical documentation, release notes and support references in SharePoint, enabling knowledge sharing,
traceability and smoother coordination across development and support teams.
