TEST 1 (JF).

mp3
0:01: Speaker 1

You will hear a man telephoning an insurance company. First, you have some time to look at
questions one to seven. Now listen carefully and answer questions one to seven.

0:51: Speaker 2

Cordon Insurance, new claims department. Can I take your name, please?

0:56: Speaker 3

Yes. It's Andrew Smith.

0:59: Speaker 2

Hello, mister Smith. And do you have the number of your policy, please?

1:03: Speaker 3

Uh, yeah. WX717435T.

1:11: Speaker 2

And for security, can you just give me your email address as well?

1:15: Speaker 3

Yes. It's asmith@[Link].

1:20: Speaker 2

And your date of birth too, please?

1:22: Speaker 3

04/30/1972.
1:25: Speaker 2

Thank you, mister Smith. You're speaking to Monica. How can I help you today?

1:30: Speaker 3

Well, I want to see if I can make a claim under my household insurance policy.

1:35: Speaker 2

Have you made any previous claims in the last three years?

1:38: Speaker 3

Oh, someone did steal my mobile phone, but, um, no. That was four years ago.

1:44: Speaker 2

Okay.

1:45: Speaker 3

But my bike was stolen last year, so

1:48: Speaker 2

And did you claim?

1:49: Speaker 3

For that, yeah.

1:51: Speaker 2

What are you claiming for this time?

1:53: Speaker 3
It's for my laptop. It's broken.

1:55: Speaker 2

Okay. Now can you tell me where you bought it?

1:59: Speaker 3

Compucan. It's just a small shop.

2:01: Speaker 2

How do you spell that?

2:03: Speaker 3

C o m p u c a n.

2:09: Speaker 2

And have you still got the receipt?

2:11: Speaker 3

No. I'm afraid not.

2:13: Speaker 2

What would you say is the present value of the item?

2:16: Speaker 3

Well, I paid £700 for it two years ago.

2:20: Speaker 2

So I'll put £560. We take off 10 % per year. That's £70 for two
2:28: Speaker 3

years. Okay.

2:30: Speaker 2

Right. So can you describe the damage to the laptop?

2:34: Speaker 3

Well, I can switch it on and stuff comes up on the screen, but I can't type anything in, so it must
be the keyboard that's broken.

2:43: Speaker 2

Have you tried to get it fixed?

2:45: Speaker 3

No. But my sister's had a look at it. She knows a lot about computers, and she says it's probably
not worth the cost of repairing.

2:53: Speaker 2

And do you use the laptop for work?

2:56: Speaker 3

I've actually got a different one for work. This one's just for the family.

3:01: Speaker 2

Okay. Thank you.

3:05: Speaker 1

Before you hear the rest of the conversation, you have some time to look at questions eight to
10. Now listen and answer questions eight to 10.
3:32: Speaker 2

Now I need to take some details about the actual incident that caused the damage. Where did
the incident happen?

3:40: Speaker 3

It was during the rush hour. I was going to a friend's house.

3:44: Speaker 2

Were you travelling by car?

3:46: Speaker 3

No. I was on a train. I put the laptop down next to me.

3:49: Speaker 2

On the seat, not on the floor?

3:51: Speaker 3

That's right.

3:52: Speaker 2

So did it fall onto the floor?

3:55: Speaker 3

Actually, someone was trying to get a box down from the luggage rack and dropped it on a
laptop. I thought it would be okay because it was in a laptop case, but it wasn't, unfortunately.

4:06: Speaker 2

Right. Well, before we do anything else, there's some action that I need to ask you to take. So
what you need to do is to get the laptop seen by a recognized dealer. Ask them to make a report
telling us whether it can be repaired or if it needs replacing.
4:22: Speaker 3

Okay. Have you got a list of dealers in my area?

4:29: Speaker 1

That is the end of part one. You now have one minute to check your answers to part one.

5:43: Speaker 4

Now listen carefully and answer questions 11 to 16.

5:50: Speaker 5

Hello, everyone, and welcome to this orientation session prior to our camp next week. Thank
you for coming along to find out what you and your children will be doing on this year's camp.
To start off with, let's tell you a bit about the campsite itself so that you'll be able to find your
way around once you get there. Firstly, we'll be arriving by bus into the car park, which, if you
look at the plan you have in front of you, you'll see at the top of the picture on the left hand
side.

6:22: Speaker 5

Now if you cross the road from the car park, the first building you'll come to is the toilet block.
It's been recently upgraded, so it's very nice and clean in there now, with plenty of facilities. And
built onto that, so this is across the road from the community hall, is the new shower block. The
hot water does run out occasionally, but usually there's enough to cope with a group your size.

6:50: Speaker 5

If you now move to the bottom left of your map, among the pine trees, there is a special flat site
set up for pitching tents with power points and outdoor taps for water. Now let's go back and
move along the top of your map. There's another area of Pine Forest, and then over on the far
right hand side there's a block of small cabins. Note that this is different from the main
accommodation block, which doesn't appear on this map but is further over again to the right.
Now let's look down from there, over the road, so we're moving clockwise round your map.
Okay? In this next block beside the flower beds, we have a lovely place for barbecues where you
can cook in the open air.
7:39: Speaker 5

What else to tell you about? Um, below the flower bed and across Lakeside Drive, you'll see a
trail for mountain biking, which is always a popular activity. Moving on now. In the middle of the
campsite, you'll see the lake where you can canoe, and above that again the community hall. So
that completes your introduction to the campsite. I hope you found that useful.

8:11: Speaker 4

Before you hear the rest of the talk, you have some time to look at questions 17 to 20 on page

8:29: Speaker 3

four.

8:39: Speaker 4

Now listen and answer questions 17 to 20.

8:46: Speaker 5

Now let's think about what you need to bring with you. I'm sure you're all wondering what you
need to pack. The lake is a bit cold for swimming at this time of year, so you can leave your togs
out of the suitcase. While we're on the subject of weather too, usually I recommend that
campers bring sunblock with them. But I guess now that we're into April, that too can be left
behind.

9:11: Speaker 5

Uh, let me think. Some campers like a torch, but actually the days are still so long that it's light
outside till quite late, and the blocks all have outside lighting now. So I'd say that a pair of
earplugs are more useful, as in my experience, a lot of talking goes on after lights out. But in
April, if it's wet, it can get muddy around the campsite, so to bring boots isn't a bad idea.

9:39: Speaker 5

Finally, can you all please prepare something for the final night concert? Bring your musical
instruments or whatever else you need. You can't have a camp without a good sing along. That's
our favorite activity. Maybe you could recite a poem, act out a skit or charades for us, if you're
brave enough to try that. Or failing that, perhaps you can tell a joke or a funny story. But
actually, people much prefer to see some good dancing. I'll look forward to seeing you all
perform next week.

10:14: Speaker 4

That is the end of section two. You now have Section three. You will hear a discussion between
two students called Mark and Fran about their presentation on some dolphins which are unique
to New Zealand. First, you have some time to look at questions 21 to 24 on page five. Now listen
carefully and answer questions 21 to 24.

11:48: Speaker 6

Hi, Mark. Thanks for coming around.

11:51: Speaker 7

Hi, Fran. No problem. We need to try and get this presentation finished.

11:56: Speaker 6

Mark, let's start with the way dolphins make sounds.

11:59: Speaker 7

Well, we all know that dolphins make clicking noises to communicate.

12:03: Speaker 6

Yes. They have tongues and larynxes as humans do, but what's really strange about the dolphin
is that the sounds are focused through an extraordinary organ called the melon, which most
other sea mammals don't have.

12:16: Speaker 7

So shall I take over from there and speak about the different dolphin types? I want to share
what we found out about those rare dolphins that are special just to New Zealand in particular.

12:28: Speaker 6
Yeah. Great. Put the emphasis on them.

12:31: Speaker 6

The rarest of all is the Hector's dolphin, isn't it? They are endangered, aren't they? I think that's
mainly because so many of them get tangled up in fishing gear, especially gill nets, and die. I
know that some conservationists are worried about the impact of the tourism industry on
dolphin numbers, but I don't think that's a problem yet here. Also, remember that this species
has a very long reproductive cycle, so their numbers don't get replenished quickly.

13:00: Speaker 7

Yeah. That's really sad. But at least the New Zealand Government established a sanctuary for
them, didn't it?

13:07: Speaker 7

The fishing industry was against it, but I remember reading that the general public were very
supportive of the decision. It was a consequence of a study done by some marine biologists.
Having a protected breeding area has made a big difference to the dolphin population already.

13:24: Speaker 6

Yeah. I think their numbers have swelled to over 7,000 in total, with a tiny group of just 89 living
down off Southland, nearly 2,000 living near Christchurch on the East Coast, and the biggest
group surviving off the West Coast. It's pretty wild country over there, so I guess there aren't as
many tourists and fishermen to disturb them.

13:46: Speaker 4

Before you hear the rest of the discussion, you have some time to look at questions 25 to 30 on
page

14:05: Speaker 3

six.

14:25: Speaker 4

Now listen and answer questions 25 to 30.

Okay. So how do you suggest I structure my part of the talk?

14:37: Speaker 6

Well, you could start with the common dolphin, which inhabits the whole of the sea around
New Zealand. And once you've covered everything to do with them, feeding and so on, you
could go on to the more unusual types. The dusky dolphin is especially interesting because you
know how all the dolphins travel in small social groups called pods? Well, the dusky dolphins
travel in pods as big as 800 members.

15:00: Speaker 7

And I think the duskies like to travel along beside fishing and tourist boats, don't they? Whereas
the Hector's dolphins are different in that they prefer to go in the wake of boats, that is, coming
along in the rear.

15:14: Speaker 6

Yeah. They do. But they also dive down deep to avoid fast boats.

15:19: Speaker 7

Oh, let's not forget the Maui because they are endangered too, aren't they? There are only a
150 of them left, and they inhabit only the western coastal waters off the North Island Of New
Zealand.

15:32: Speaker 6

Yeah. It's a pity. They also face problems because of their tiny size. Now the orca is actually a
dolphin too. Right?

15:40: Speaker 7

Yes, surprisingly. So I'll include that in my talk. People call them killer whales, but in fact, they're
not whales.
15:48: Speaker 7

They're a huge and very fierce type of dolphin. In New Zealand, Kaikoura in the South Island is
the best place to spot orcas swimming by, so people mistakenly think that's where they live. But
actually, orcas cover vast distances.

16:04: Speaker 6

Let's not forget to mention the bottlenose. It's bigger than nearly all the other dolphins, even
the common dolphin.

16:10: Speaker 7

Oh, but still not as big as the orca. Right?

16:13: Speaker 6

That's right. Well, I think that's our presentation done now.

16:20: Speaker 4

That is the end of section three. You now have half a minute to check your answers. Now turn to
section four on page seven. Section four.

17:09: Speaker 4

You will hear a student presentation about a type of palm tree called the lontar palm that grows
on an island in Indonesia. First you have some time to look at questions 31 to 40 on page seven?
Now listen carefully and answer questions 31 to 40.

18:26: Speaker 8

As part of this semester's geography project, I'm going to talk about a tall palm tree called the
lontar, which mainly grows on the island of Roti in the South of the Indonesian Archipelago.
Now, the lontar is a truly amazing example of how one tree can sustain human life. The locals
call it the tree of life, and with good reason, because the tree provides them with virtually
everything they need in the way of food, drink, utensils, and shelter. The lawn tar juice is the
most amazingly refreshing juice you'll ever taste. The juice is collected from high in the tree in a
process known as tapping. Basically, a slice is cut into part of the tree, and the sap flows slowly
from it into a container. It's then collected twice daily.
19:21: Speaker 8

Male and female lawn tar trees are different. Male lawn tars can be tapped all their lives, so
they are preferred. If the female tree is left untapped, a large fruit develops, like a coconut in
appearance. The watery interior of the fruit can be drunk, but these fruits are often left to fall to
the ground as animal feed. Men and older boys climb to the tops of the trees to do the tapping.

19:51: Speaker 8

They don't use safety equipment, but make things easier for themselves by tying stones to the
trunk. What is amazing is that so much of the equipment they use in the tapping process is
actually made from the tree itself. The men attach all the tools they need to a belt that they
wear when climbing the tree. In most cases, climbers own particular trees within their family.
Ownership involves not only care of the trees themselves, but also a share in the maintenance
of the fence, which belongs to the local community. Anyway, more about this incredible juice.

20:33: Speaker 8

Tapping reaches a peak at the end of the dry season, which runs from September to October, as
villagers work frantically to get their harvest in before the rains come and it gets too wet and
windy to climb. Whatever juice isn't drunk immediately has to be processed as quickly as
possible, as it turns sour very rapidly. In the rainy season when no fresh juice is available, the
locals drink a concentrated form with water added. The locals also use this rainy season version
of the drink in other ways. For example, it can be used to make biscuits of brown sugar.

21:20: Speaker 8

But the lontar palm supplies much more than sustenance for the rotinis. The broad lontar leaves
are woven into a huge number of things, containers for watering the garden, and bags for
transporting chickens to market. People also use them to cover the roofs of their homes. When
the leaves are replaced every five years or so, the old ones are burned on the garden as a
fertilizer. So Yoodli, the leaves are never wasted. The Rotonese also make a distinctive hat out of
the leaf. Design wise, they were inspired by sixteenth century Portuguese helmets.

22:04: Speaker 8

There are many for different occasions, ranging from simple ones for everyday use to larger and
more elaborate hats used for a celebration, which are painted in bright colors. The lontar leaf
even provides the Rotonese people with a unique musical instrument known as the sesando.
The leaf is made into a sounding board and has strings attached which are plucked in the
manner of a harp, and the sound produced is also similar. But even that isn't all.

22:39: Speaker 8

The stalks of the lawntar leaves can also be used. They are really strong, and grow up to 1.5
meters long, and local people produce ropes from them. Even when a lawn tarp tree becomes
old and unproductive and no longer can be used for tapping, the whole tree is cut down and the
thick trunk is utilized for building houses. Their immense strength means that they are highly
valued for this purpose. Now one thing I haven't spoken about is

23:14: Speaker 4

That is the end of section four. You now have half a minute to check your answers. That is the
end of the listening test. You now have ten minutes to transfer your answers to the listening
answer sheet.