1. a)Explain the importance of verbal and non-verbal communication in professional settings.
b)An employee communicates correct information but avoids eye contact and speaks
unclearly during meetings. Identify communication issues and suggest improvements.
2.a)Discuss job search strategies for fresh graduates.
b)A graduate sends the same resume to multiple companies but receives no interview calls.
Explain how resume customization improves job opportunities.
3.a) Discuss leadership styles and their impact on team performance.
b) Employees from different cultures struggle to cooperate due to misunderstandings. Explain
how team skills can improve collaboration.
4.a)Define Emotional Intelligence and explain its components.
b) A student reacts angrily when receiving constructive criticism. Explain how emotional
intelligence can improve this behavior
5.a) Describe conflict resolution techniques used in organizations.
b) A team leader makes decisions alone without consulting members. Analyze the leadership
issue and suggest improvements.
6.a)Explain professional grooming and workplace etiquette.
b)An employee frequently checks their phone during meetings. Explain how professional
etiquette should be followed.
7. a)Explain the importance of work-life balance for mental well-being.
b) A professional struggles to manage job responsibilities and personal life. Suggest strategies
to maintain work-life balance.
8.a) Discuss the importance of ethics and values in organizations.
b)A worker claims credit for another employee’s work. Identify ethical issues and suggest
correct workplace behavior.
9.a) Describe important interview techniques for success.
b)During a group discussion, one participant dominates while others remain silent. Suggest
effective group discussion strategies.
10.a)Describe common barriers to communication and methods to overcome them.
b)A project team misunderstands instructions sent through a poorly written email. Explain the
communication mistakes and recommend better email practices.